Qureos Mentor

Spectrum IT Recruitment

Support Team Lead <ul> <li>Customer Support, Client Relationships, Support Resolution</li><li>Fareham, Hampshire. This role is to work in the office full time.</li><li>Salary circa £40,000 plus benefits</li></ul> In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average cybercrime value in the UK is just over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence and trust. You will work in close partnership with the Head of Support in managing the day to day activities of three key internal teams. The Support Team Lead will ensure these teams are working effectively, meeting SLA targets and providing high quality outcomes for customers. Key Responsibilities <ul> <li>Oversee daily operation of the three key support teams</li><li>Act as the main point of contact for escalated issues within the department</li><li>Ensure clear communication and alignment between teams and with the Head of Support</li><li>Identify opportunities for process improvements and recommend solutions</li><li>Provide coaching, feedback and support team members to develop skills</li></ul> Skills and Experience <ul> <li>Experience managing or supervising support teams within a fast paced customer support environment</li><li>Strong understanding of escalation management, complaint handling and quality assurance processes</li><li>Hands on experience managing outsourced teams and vendor relationships</li><li>Excellent communication skills</li></ul> The company offers a competitive salary, exposure to new technology, career progression and a great working environment with a talented team. Interviews are being held within the next couple of weeks so please get in touch via email or give me a call on the following or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Support Team Lead

Senior React Developer <ul> <li>React, TypeScript, API, HTML, CSS, JavaScript</li><li>Fareham, Hampshire. This role is to work in the office full time.</li><li>Salary circa £40,000 - £60,000 plus benefits</li></ul> In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think its the just the big corporates at risk, the average cybercrime value in the UK is just over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of innovative products designed to offer superior protection against a broad spectrum of online threats. The role of Senior React Developer is a new position in the team demonstrating the increasing demand for a robust cyber solution. Working with a talented software team you will be helping to plan and develop security solutions, migration to improved cloud services and help with support and maintenance of security and storage services. On top of a competitive salary (approx £45k - £60k) the company offer some fantastic financial and lifestyle benefits including; free access to local gym, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare, investment in training and personal development. Technical Skills: <ul> <li>HTML</li><li>CSS</li><li>TypeScript</li><li>React</li><li>JavaScript object model</li><li>JavaScript preprocessors eg webpack, Rollup, Babel</li><li>SCSS / LESS</li><li>Knowledge of performance testing frameworks Mocha and Jest</li></ul> The company offers a competitive salary, exposure to new technology, career progression and a great working environment with a talented team. Interviews are being held within the next couple of weeks so please get in touch via email or give me a call on the following or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior ReactJS Developer

A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having accumulated many accolades from the tech and marketplace industries, the company is ready to scale. Come and join as the company take their marketplace to a global market. Senior DevOps Engineer A crucial role in streamlining software delivery pipelines, enhancing reliability, performance and scalability of systems, and driving continuous improvement across the software lifecycle. There are no passengers in this engineering team, everyone contributes and makes an impact. Your contribution will be significant and will help the ship run smoothly and reach further. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! <ul> <li>Senior level technical capability with strong problem solving skills.</li><li>Proven experience with GCP as either a DevOps Engineer or SRE.</li><li>A good depth of experience using Terraform and Ansible.</li><li>A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines.</li><li>Able to think commercially i.e. cost of scaling vs utilisation of existing infrastructure. </li></ul> Beneficial Experience <ul> <li>Knowledge of Nginx, PHP, MySQL.</li><li>Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase.</li><li>Good understanding of Networking concepts and solutions.</li><li>Ability to work with, devise, and implement CI/CD pipelines and practices.</li><li>A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS).</li></ul> The company have a remote first working practice so this position is available on a remote working basis. If you prefer working in an office with a team of people, they have a fully kitted, modern office based near Bournemouth in Dorset. You're welcome as often as you like. Salary, approx. £75,000 - £90,000 + benefits, remote working, generous benefits Hit apply to upload your CV or contact Tom Rayner at Spectrum IT Recruitment for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior DevOps Engineer

Join Spectrum IT Recruitment and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Spectrum IT Recruitment

ABOUT_COMPANY

Support Team Lead

Senior ReactJS Developer

Senior DevOps Engineer