Qureos Mentor

Spring Hill Suites

Job Overview The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position is responsible for managing front desk operations, performing nightly audits, and providing exceptional customer service to guests. The ideal candidate will possess strong communication skills and a keen attention to detail, ensuring all financial transactions are accurately recorded and reconciled.Duties<ul><li>Conduct nightly audits of financial transactions and ensure accuracy in reporting.</li><li>Manage front desk operations, including check-ins and check-outs.</li><li>Provide outstanding customer service by addressing guest inquiries and resolving issues promptly.</li><li>Maintain a clean and organized front desk area.</li><li>Process phone calls with professionalism, ensuring excellent phone etiquette.</li><li>Assist with administrative tasks as needed, including data entry and report generation.</li><li>Collaborate with other hotel departments to ensure guest satisfaction.</li></ul>Skills<ul><li>Experience in night audit processes within a hotel or resort setting is preferred.</li><li>Strong customer service skills with the ability to engage effectively with guests.</li><li>Proficiency in hospitality management practices.</li><li>Familiarity with front desk operations and hotel management software.</li><li>Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.</li><li>Excellent phone etiquette and communication skills are essential for this role.</li><li>A proactive approach to problem-solving and attention to detail in all tasks.</li></ul>Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.Job Type: Full-timePay: $16.00 - $17.50 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Hotel Night Auditor

<div>Overview:
<div>
Opportunity: Maintenance Technician</div><div></div><div> 
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.</div><div></div><div> 
Your Growth Path</div><div>
Engineer - Engineering Supervisor - Chief Engineer</div><div></div><div> 
Your Focus</div> 
<div></div><ul><li>
Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper.</li><li>
Install or repair sheetrock and other wall coverings.</li><li>
Paint designated areas and items.</li><li>
Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures.</li><li>
Perform minor plumbing functions.</li><li>
Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li><li>
Follow Service Recovery Guidelines.</li><li>
Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.</li><li>
Perform other duties as requested by management.</li></ul><div>
Your Background and Skills</div> 
<div></div><ul><li>
High School diploma and Trade school course work in related field preferred.</li><li>
Previous maintenance experience or equivalent training required.</li></ul><div>
Work Context</div> 
<div></div><ul><li>
Work schedule varies and may include working on holidays and weekends and alternate shifts.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.</li></ul><div>
What We Believe</div><div> 
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div>
About Us :
<div>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div> 
To see other opportunities at this location, click here.</div></div>

Maintenance Technician

<div>We are pleased to announce a wonderful opportunity for a Guest Services Manager. 
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful stay at our property. Other responsibilities include hiring and training staff, resolving guest problems or complaints, and increasing the profitability of the hotel by improving occupancy rates through up-selling strategies. 
What will you be doing most days?
 Maintain a high level of guest satisfaction by overseeing the whole front office activities
 Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards
 Increase occupancy and profitability by developing and promoting hotel services and amenities through up-selling strategies
 Address all guest complaints, concerns, or incidents in a polite, timely, and responsive manner
 Create financial and operational strategies for the guest service department that are consistent with the hotel's overall goals in the short and long term 
What are the requirements for this position?
 High school diploma or equivalent certification required (GED)
 3 years of previous experience working in the hospitality industry
 2+ years managing a team in a hospitality role or equivalent customer service role
 Proven customer service experience with a strong guest-focused mentality
 Possess excellent management skills, communication skills, and multitasking skills 
This property is managed by OTO Development. 
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. 
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. 
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. 
Revised 5/8/26 
 
Brand: SpringHill Suites Panama City Beach
 
Address: 12513 Front Beach Road PANAMA CITY BEACH, FL - 32407
 
Property Description: Panama City Beach - FL1044D SpringHill Suites
 
Property Number: FL1044D</div>

Guest Services Manager

<div>Pay is above national average starting at $18 an hour!!
$1000 sign on bonus!
$250 at 60 days
$250 at 90 days
$500 at 180 days 
We are pleased to announce a wonderful opportunity for a Building Maintenance Technician I. 
What will you be doing most days?<ul><li>
Wear provided brand-standard uniform, identification, required footwear, and protective equipment to prevent injury</li><li>
Adhere to all safety and security guidelines regarding equipment safety, guest safety, and safe chemical handling</li><li>
Perform a wide variety of preventative maintenance duties</li><li>
Inspect and clean up in rooms after working in them</li><li>
Pick up trash throughout the property</li><li>
Ensure all maintenance equipment is properly functioning and maintained</li><li>
Respond in a timely manner to all maintenance emergencies</li><li>
Paint walls, ceilings, doors and window trim as needed</li><li>
Ensure guest laundry washers, dryers, vending machines, and common areas are cleaned twice daily</li></ul> 
What are the requirements for this position?<ul><li>
You possess a general knowledge of hand tools and maintenance procedures</li><li>
You have the ability to work well with others in a guest and team-focused environment</li><li>
You have strong time management capabilities and can accomplish quality, detailed work within established parameters</li><li>
You have customer service skills and are able anticipate guest needs, greet and acknowledge guests, and respond to guest requests to ensure guest satisfaction</li><li>
You have an action orientation and can deliver the desired outcome</li></ul> 
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. 
Travel Requirements
This position would require little to no travel outside the property and surrounding area. 
This property is managed by OTO Development. 
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. 
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. 
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. 
Revised 5/8/26 
 
Brand: SpringHill Suites Panama City Beach
 
Address: 12513 Front Beach Road PANAMA CITY BEACH, FL - 32407
 
Property Description: Panama City Beach - FL1044D SpringHill Suites
 
Property Number: FL1044D</div>

Building Maintenance Tech I

What You&rsquo;ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you&rsquo;ll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You&rsquo;ve Been: We&rsquo;re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won&rsquo;t be a great fit. When You&rsquo;re Here: Sometimes you&rsquo;ll be behind the desk&mdash;but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Pay: $19.00 per hour

Guest Services Agent | Sheraton Portland Airport Hotel

Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your enthusiasm and organizational skills will ensure smooth daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.Responsibilities<ul><li>Greet visitors, clients, and vendors with professionalism and warmth, ensuring they feel valued from the moment they arrive</li><li>Manage multi-line phone systems efficiently, directing calls accurately and courteously using proper phone etiquette</li><li>Handle incoming correspondence, emails, and inquiries promptly while maintaining organized filing systems</li><li>Support office management tasks such as calendar management, appointment scheduling, and data entry tools</li><li>Perform clerical duties including proofreading documents, maintaining records, and processing and phone calls</li><li>Assist with administrative support tasks such as photocopying, scanning, filing, and preparing reports or presentations</li><li>Provide customer support by addressing inquiries professionally and ensuring a positive experience for all visitors and callers</li><li>week days, week nights and weekends required</li></ul>Qualifications<ul><li>Proven office or administrative experience with strong organizational skills and attention to detail</li><li>Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint),</li><li>Familiarity with multi-line phone systems and phone etiquette to handle calls effectively</li><li>Bilingual abilities are highly desirable to serve diverse client needs</li><li>Experience with clerical tasks such as filing, proofreading, and managing calendars or schedules</li><li>Knowledge of office management tools like QuickBooks or bookkeeping software is a plus</li><li>Strong time management skills with the ability to prioritize tasks efficiently</li><li>Previous experience as a dental receptionist, medical receptionist or personal assistant is advantageous but not required</li></ul>Join us in creating a welcoming environment where professionalism meets enthusiasm! This role offers a chance to grow your administrative career while making a meaningful impact every day.Pay: $15.00 - $16.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Front Desk Receptionist

<div>PM Bartender
This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down the bar after service has concluded. Ensures exceptional guest service and creates an inviting bar atmosphere.
Responsibilities:<ul><li>
Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner. Accurately and quickly takes, prepares and delivers beverage orders according to standards. Responds to guests needs and provides the highest level of quality service. Brand cash handling/POS procedures to ensure accurate closing of all guest checks.</li><li>
Bartender Duties: Dispenses appropriate levels of alcohol; prepares drinks to recipe and brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Consistently checks guests' identification and monitors guest's consumption of alcoholic beverages to ensure compliance with state and local liquor laws. Prepares standard menu options for guests when needed. Assists other associates as needed to ensure guest needs are met.</li><li>
Bussing/Cleaning: Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar. Transfers dirty glassware to the dish room, and polishes clean glassware.</li><li>
Paperwork: Completes all required paperwork accurately and in a timely manner. Completes beginning and end of shift inventory, and other responsibilities as needed.</li><li>
Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom. Follow all brand procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.</li><li>
Self /Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to brand grooming and appearance standards, and general work rules and department procedures.</li><li>
Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in wherever necessary. Works as a team player and actively contributes to the success of the guest experience.</li></ul>
Job Requirements
Required Skills and Experience:<ul><li>
High school diploma/GED or equivalent experience required.</li><li>
TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.</li><li>
Must have one or more years of previous bartending experience or Bartender certification.</li><li>
Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.</li><li>
Must have the ability to speak, understand, and write English in order to meet guest's needs and complete required paperwork.</li><li>
Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis.</li><li>
Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift.</li><li>
Prefer one or more years of previous bartending experience and Bartender certification.</li></ul>
 
Brand: Springhill Suites by Marriott
 
Address: 3774 EASTGATE BLVD EASTON, PA - 18045
 
Property Description: Springhill Suites by Marriott Easton
 
Property Number: SEP</div>

Bartender

Join Spring Hill Suites and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.