Qureos Mentor

SSC HR Solutions

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 Company Overview A premier luxury ground-transportation provider specializing in high-end limousine, chauffeur, and VIP transport services for corporate clients, special events, and private clientele. Committed to exceptional service, safety, and a refined guest experience.
 
 
 Position Summary The General Manager will lead all operational, commercial, and people-management functions to deliver an exceptional, profitable, and compliant luxury transportation service. This role combines strategic leadership, hands-on operations oversight, and customer-focused service standards to grow revenue, maximize fleet utilization, ensure safety and regulatory compliance, and maintain the brand's reputation for discretion and excellence.
 
 
 Key Responsibilities Operations &amp; Service Delivery
 
 
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 Oversee day-to-day operations: scheduling, dispatch, route planning, vehicle assignment, and on-time performance.
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 Implement and maintain premium customer service standards and VIP protocols for chauffeurs and staff.
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 Manage fleet condition and presentation standards, coordinating maintenance, detailing, and vehicle replacement schedules.
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 Optimize fleet utilization and reduce empty miles through effective scheduling, dynamic dispatch, and route optimization
 
 
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 Financial &amp; Commercial Performance
 
 
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 Develop and manage annual budgets, P&amp;L, and financial forecasts.
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 Drive revenue growth through corporate contracts, event partnerships, wedding and special-event business, and direct sales initiatives.
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 Monitor KPIs (revenue per vehicle hour/day, utilization, average trip value, cost per mile, gross margin) and implement improvement plans.
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 Control operating costs (fuel, maintenance, insurance, labor) and negotiate vendor contracts
 
 
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 Sales &amp; Client Relations
 
 
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 Lead sales strategy to acquire and retain high-value corporate and private clients.
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 Maintain key account relationships; serve as senior escalation point for VIP clients.
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 Oversee marketing and brand positioning in collaboration with marketing/PR resources
 
 
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 Staff Leadership &amp; Development
 
 
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 Recruit, train, and mentor chauffeurs, dispatchers, operations coordinators, and administrative staff.
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 Set and enforce standards for grooming, conduct, confidentiality, and customer interaction.
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 Implement performance management, coaching, and incentive programs to reduce turnover and raise service quality.
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 Ensure drivers receive defensive driving, customer service, and privacy/confidentiality training
 
 
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 Safety, Compliance &amp; Risk Management
 
 
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 Enforce safety policies, driver qualifications, licensing, and hours-of-service rules.
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 Maintain compliance with local/state transportation regulations, permits, and commercial insurance requirements.
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 Oversee accident response, investigation, and corrective action processes.
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 Manage background checks, drug/alcohol testing programs, and vehicle inspection protocols
 
 
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 Systems &amp; Technology
 
 
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 Oversee use and optimization of dispatch, CRM, booking, GPS, and vehicle telematics systems.
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 Drive digitization initiatives for reservations, invoicing, and reporting to increase efficiency and customer convenience
 
 
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 Qualifications
 
 
 
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 7+ years senior management experience in luxury ground transportation, chauffeured car service, private car hire, or related hospitality/transport operations; 3+ years in a GM/Head of Operations role preferred.
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 Proven P&amp;L responsibility and experience driving revenue growth and operational efficiency.
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 Strong knowledge of fleet management, driver operations, and transportation regulations.
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 Excellent client-facing skills; proven experience with high-net-worth or corporate clients and events.
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 Leadership and people-management skills with a focus on coaching, retention, and service culture.
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 Analytical and KPI-driven with strong financial acumen.
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 Proficient with dispatch/booking systems, GPS/telematics, and standard business software.
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 Valid driver's license; commercial license preferred where applicable. Background checks and drug screening required
 
 
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 Personal Attributes
 
 
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 Impeccable professionalism, discretion, and commitment to confidentiality.
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 Customer-first orientation and polished interpersonal skills.
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 Decisive, organized, detail-oriented, and able to manage multiple priorities under pressure.
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 Problem-solver who anticipates issues and responds proactively
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General Manager - Luxury Limousine Company

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 Job Description
 
 
 
 Job Description:
 
 
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 Monitor all stages of revenue generation from service delivery to billing and collection,
 
 
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 ensuring completeness, accuracy, and consistency.
 
 
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 Make regular audits and reconciliations of revenue streams to identify and resolve
 
 
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 discrepancies.
 
 
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 Ensure customer contracts are accurately reflected in billing systems
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 Validate rate configurations and service charges against commercial agreements
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 Design and implement controls to prevent revenue leakage and operational delays
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 Investigate discrepancies in financial data and transactions and recommend corrective
 
 
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 actions.
 
 
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 Work with cross functional teams including Finance, IT, and Operations to improve
 
 
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 revenue assurance processes.
 
 
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 Prepare detailed reports on revenue assurance performance and key metrics
 
 
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 Requirements
 
 
 
 Skills and Qualifications:
 
 
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 Bachelor's degree in finance, Accounting, or related field from Recognized University
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 Proven experience (7+ Years) as a Revenue Assurance Analyst or in a similar role in the
 
 
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 field of logistics or customs operations.
 
 
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 Strong understanding of financial principles and revenue recognition standards
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 Proficiency in Excel and ERP systems
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 Strong decision-making ability and strong problem-solving skills
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 Ability to communicate complex financial information clearly and concisely
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 Strong ability to prioritize tasks effectively
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  Work location and model: Onsite (primarily Maadi, with possible work from Sokhna)
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  Residential location preference: Preferably Cairo
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 Fluency in English is a must as they will be dealing with suppliers all over the world
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Revenue Assurance Analyst

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 Responsibilities
 
 
 
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 Lead &amp; Manage a remote technical sales support office in Egypt supporting sales activities in KSA
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 Oversee all technical activities, including lighting design, project management, and technical support
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 Provide expert guidance and mentorship to the team, ensuring high-quality output and professional development
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 Collaborate with the sales team to understand client needs and deliver customized lighting solutions
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 Ensure the team is proficient in using lighting design software (e.g., DIALux, Relux, AutoCAD) and up-to-date with the latest industry trends and technologies
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 Develop and maintain strong relationships with consultants in KSA, assisting them in designing and specifying lighting needs
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 Monitor and evaluate the performance of the team, implementing improvements and training as necessary
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 Coordinate with R&amp;D and product development teams to address technical challenges and ensure alignment with company goals
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 Manage project timelines, budgets, and resources to ensure successful project delivery
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 Prepare and present technical proposals, reports, and documentation to clients and stakeholders.E10
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Electrical Engineering, Mechanical Engineering, Architecture, or a related field
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 Minimum of 15 years of experience in the lighting industry, with a strong background in lighting design and technical support
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 Extensive knowledge of lighting products, technologies, and industry standards
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 Proficiency in lighting design software (e.g., DIALux, Relux, AutoCAD) and other relevant tools
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 Proven leadership and team management skills, with the ability to mentor and develop a high-performing team
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 Excellent communication, presentation, and interpersonal skills
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 Strong problem-solving and analytical abilities
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 Fluent in English
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 knowledge of Arabic is a plus
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 Ability to travel occasionally to KSA for meetings and site visits
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Lighting Designer Manager "Technical Support"

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 Key Responsibilities:
 
 
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 Provide scaffolding and temporary works design schemes for various projects
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 Develop detailed engineering drawings and calculations
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 Ensure all designs adhere to the latest codes of practice, UAE regulations and Company policies
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 Apply engineering knowledge to analyse the structural integrity of scaffolding and temporary works structures
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 Ensure designs are compliant with relevant safety and regulatory standards
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 Conduct site surveys, collect and assess site information, liaise with clients and site teams
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 Collaborate with project managers and constructions teams to ensure project requirements are met
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 Understand the practicalities of the erection, use and dismantle of scaffolding functions in key industry sectors, and apply this knowledge to improve our service provision
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 Accurate and timely delivery of scaffold design requirements
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 Maintain accurate documentation and records of design activities
 
 
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 Requirements
 
 
 
 Qualifications and Experience Requirements:
 
 
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 Bachelor's degree in Civil or Structural Engineering
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 Minimum 5 years' experience in Scaffolding design and engineering
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 Good understanding of AutoCAD 2D &amp; 3D
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 Ability to use Staad Analysis software, ROBOT or similar software
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 Knowledge of the main requirements of Construction (Design and Management) (CDM) Regulations
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 Knowledge of the main requirements of TG20-21 Design &amp; Operation
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 Knowledge of the main requirements of The Work at Height Regulations (WAHR)
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 Strong knowledge of the relevant UAE and GCC Standards
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 Knowledge of Events Guidelines - Temporary Demountable Structures would be advantageous
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 Proficiency in G-Suit, Microsoft Office applications, particularly Excel, Word
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 Excellent English language communication skills both written and spoken
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 Excellent communication and interpersonal skills
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 Strong attention to detail and organisational skills
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 Ability to work effectively in a fast-paced, team-oriented environment
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 Excellent prioritisation and organisational skills
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Designer Engineer

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 Job Purpose:
 
 
 Responsible for the planning, execution, and delivery of a software development or systems integration project. Responsible for directing and supervising project development, in accordance with the requirements of the client. In charge of managing and tracking scope, schedule, costs, and quality on a day to day basis for large-sized projects. A Senior Project Leader should be able to identify issues, detect unstated assumptions, resolve interpersonal conflicts, as well as use systematic management skills. This position usually requires 10 - 13 years of relevant experience.
 
 
 
 Requirements
 
 
 
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 Requirements understanding :
 
 
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 Understand and verify the functional Requirements of the software. o Understand the non-functional Requirements of the software. o Agree with systems analyst on the different methodologies of requirements gathering and analysis. o Determine the existence of any conflicts within the Requirements of the software. o Ensure the commitment of the development team to the requirements. o Refer to the Requirements' Owner in case any changes are needed in the requirements due to technical issues to ensure that the change has no negative impacts on the customer from the business perspective. o Perform risk assessment on the requirements.
 
 
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 Agree with systems analyst on requirements priorities and dependencies. o Could validate the requirements to ensure stakeholders need and expectation, ex. prototypes could be used. o Ensure proper understanding and review of requirements document by stakeholders. o Ensure proper understanding of Change requests by stakeholders and communicates with client when needed. o Is responsible for defining and controlling the scope of the project
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 Software Construction o Own the project deliverables, i.e. Requirements specs, design document, schedule, code, etc. o Review unit test cases and makes sure the developers' understanding of the requirements is correct. o Ensure that the product integration procedure follows the established project schedule, and acceptance criteria that is defined in the testing plan
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 Software Design o Review design and design document to ensure its compliance with the client requirements and internal systems. o Review make-buy-reuse analysis (DAR). o Conduct meeting with graphics team to arrange for the requested Graphic Design job and verifies output with requirements
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 Customer o Has a direct impact on customer retention through on time high quality project delivery. o Manage the relationship between project cost and deliverables to maximize delivered customer value. o Add customer value through understanding customer business domain and nature
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 Change Management o Implement re-estimates if the projects' requirements are changed due to incompletion, ambiguity, etc. o Receive a change request from the client, documents the issues and ensures clear understanding with the client of the Change Request (CR) through meetings, emails, etc. o Meet with Change Control Board (CCB) defined in the Project Plan document to evaluate the Change Request issue(s), to determine the feasibility and impact on the project. o Perform sizing for Change Request according to its requirements. o Identify risks that would affect the external commitments with the
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 Identify risks that would affect the external commitments with the client. o Send the CR Effort Estimate to the SDM and EM to review, then to the client for approval before proceeding with implementation
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 Project Management o Identify Project Team Structure and Allocate Needed Resources. o Review project plans, activities, and work products (project plans, prototype, test cases, QE measurement reports, project code, user manual and guide etc) for their consistency with requirements of the project. o Update project plans and work products resulting from changes or additions to the requirements' baseline. o Track the progress of the project through updating project plans and schedule regularly. o Make use of DAR process for resolving issues faced in the project. o Track the status of testing activities, through the reports submitted by QE and through meetings between them. to Update task status on Changepoint. o Hold Closure meeting with all team members and stakeholders to discuss and analyze what went right or wrong, and to produce final views, reports and lessons learnt. o Update CV at project closure. o Ensure that team members updated their skills and CV with the project Ensure that team members updated their skills and CV with the skills learnt in the project
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 Configuration Management:
 
 
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 Select the suitable development, testing and deployment environments for the project. o Verify that the building environment is ready. o Review project baselines. o Review packages/documents to be delivered.
 
 
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 Communication Management o Identify the communication plan to cover both internal &amp; external communications. o Schedule regular meetings/e-mails to communicate the project status to the project team, and plan for upcoming project tasks defined in schedule. o Communicate with different parties (i.e. graphic designer, technical writing) to complete project. o Report status of the project and the work products to client, Engagement manager and Service Delivery Manager regularly. o Communicate with the SDM through meetings or emails to review the external commitments. o Communicate with the EM the external delivery milestone schedule to be reviewed and approved. o Communicate with EM or SDM any change requests' impact on cost, estimate, and schedule
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 Risk Management o Identify, develop, and analyse project risks and create plans for integrating them. o Continuously follow-up on risk management plan to ensure it is up to date. o Perform risk assessment on the requirements. o Regularly add project risks during project execution. o Manage risk of estimate overruns due to change requests
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 Schedule Management o Determine the work involved in the project, and organizes it into phases, milestones, and tasks. o Establish the project structure; work breakdown structure, then defines task priorities and dependencies. o Ensure that the critical path in the project schedule is identified to highlight risks. o Monitor and update weekly project schedule and scheduled tasks. o Abide by project schedule. o Responsible for updating the project schedule whenever there are new commitments or changes to existing commitments
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 Measurements Management o Identify metrics that will be used to monitor project objectives and sub-processes performance. o Analyse and track bug count, closure rate, and rejection rate. o Measure project cost/effort weekly (actual vs. estimate). o Measure project Time weekly (actual vs. estimate). o Check the defect density metric from QPM tool to analyse the data and meet with team members to identify the problem root cause and define the appropriate action items. o Identify triggers and actions needed to be taken on identifying problems based on measurements
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 Quality Management o Plan for periodical functional audits to assure work product consistency with requirements and changes. o Plan for peer reviews and review activities according to project milestones defined in the project schedule. o Responsible for reviewing and assigning bugs to different team members and checks the root cause for different types of defects. o Responsible for following up on bug closure
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 Team Management o Request adequate human resources &amp; hardware/other resources to achieve project completion. o Ensure team motivation to achieve required project deadlines, and complete deliverables. o Conducting performance evaluations for the team members of the project
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Senior Project Manager

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 Job Description
 
 
 
 Graphic &amp; Web Designer / SEO Specialist - Full Time
 
 
 
 Job Summary
 
 
 
 We are looking for a full-time creative professional with strong expertise in graphic design, web development, and SEO. The candidate will be responsible for designing high-quality company profiles, marketing materials, and developing responsive websites that align with our brand identity and business objectives while also ensuring strong visibility in search engines.
 
 
 
 Key Responsibilities
 
 
 
 Design creative company profiles, presentations, and marketing materials.
 
 
 Create modern and user-friendly website interfaces (UI/UX).
 
 
 Develop and customize websites using HTML, CSS, JavaScript, WordPress/PHP.
 
 
 Ensure websites are fully responsive and optimized for performance (Core Web Vitals).
 
 
 Implement SEO strategies (On-Page, Off-Page, Technical) to improve rankings.
 
 
 Monitor and analyze performance using Google Analytics &amp; Search Console.
 
 
 Collaborate with the marketing and management teams to produce impactful digital content.
 
 
 
 Requirements
 
 
 
 
 Qualifications &amp; Requirements
 
 
 
 Minimum 3 years of proven experience in graphic design, web development, and SEO.
 
 
 Proficiency in design tools: Adobe Photoshop, Illustrator, InDesign, Figma/Adobe XD.
 
 
 Strong knowledge of HTML5, CSS3, JavaScript, WordPress, PHP.
 
 
 Proven track record in SEO and keyword optimization.
 
 
 Creativity, innovation, and the ability to deliver on deadlines with high quality.
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Graphic & Web Designer SEO Specialist

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 Job Description
 
 
 
 
 Technical Skills:
 
 
 
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 At least 4 years' experience in Full stack .NET Framework (.NET, .NET Core, C#), ASP.NET and Services, and front-end technologies such as HTML5/CSS3, JS, jQuery
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 Designing and implementing WCF or RESTful APIs
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 TypeScript, Angular, or React is a plus
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 Experience with XML, XPATH, XSLT, JSON
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 Experience with Reporting Tools like DevExpress and Telerik Reporting
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 In-depth knowledge of Entity Framework/Core, LINQ, including performance tuning and advanced queries/stored procedures
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 Excellent knowledge of OOP (concepts, techniques, principles, analysis, and design)
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 Excellent knowledge of design patterns, MVC, MVVC, o Familiarity with Agile/Scrum development methodologies
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 Good knowledge of Web application security hardening and OWASP implementations
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 Experience with Version control tools (e.g. TFS, VSS, and Azure services)
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 Experience with CI/CD is a plus o Experience with Oracle databases is a plus
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 Experience with Message Queuing is a plus
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 Experience with Financial/Payment systems and gateways is a plus
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 Demonstrated ability to collaborate with cross-functional teams including QA, Product Owners, and Business Analysts
 
 
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 Requirements
 
 
 
 
 Education, Background and Soft Skills:
 
 
 
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 Bachelor's degree in information systems (preferred computer science or engineering background)
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 Proven experience in technical leadership, effort estimation, risk management, and effective communication with stakeholders
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 Problem-solving and analytical thinking
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 High attention to detail and commitment to quality
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 Team working
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 Time and stress management skills
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.NET Junior Software Developer - Banking sector

Join SSC HR Solutions and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.