Qureos Mentor

Standard Motor

<div>Product Concierge ? Acura of Los Angeles Westside
Location: Westfield Culver City Mall
Acura of Los Angeles Westside is growing and seeking enthusiastic, detail-oriented individuals to join our team as Product Concierges. This is the perfect opportunity for those who love connecting with people, sharing product knowledge, and creating a luxury guest experience
What You?ll Do
As a Product Concierge, you?ll be the go-to expert for our guests?helping them explore our vehicles, understand their features, and feel confident in their purchase decision. Your focus will be on education, hospitality, and trust-building.
Your responsibilities will include:
<ul><li>Greeting and engaging guests in a friendly, professional manner.
</li><li>Learning each guest?s needs and helping them explore vehicles that fit their lifestyle.
</li><li>Demonstrating vehicle features and technology in the showroom and during test drives.
</li><li>Explaining Acura benefits, warranties, and ownership perks.
</li><li>Assisting guests during delivery?setting up Bluetooth, navigation, driver assist settings, and other features.
</li><li>Following up post-delivery to answer questions and ensure satisfaction.
</li><li>Coordinating with the Sales team to transition guests smoothly from introduction to purchase.
</li><li>Keeping up-to-date on all Acura models, trims, and technology.
</li><li>Supporting special events, product launches, and showroom presentations.
</li></ul>Qualifications
We?re looking for someone who is:
<ul><li>Passionate about customer service and luxury experiences.
</li><li>Comfortable speaking with people in person, over the phone, and online.
</li><li>Tech-savvy and eager to learn vehicle features and digital tools.
</li><li>Organized, professional, and dependable.
</li><li>Able to multitask in a lively, guest-focused environment.
</li><li>Bilingual in Spanish/English strongly preferred.
</li><li>At least 18 years old with a valid driver?s license and clean driving record.
</li><li>Previous customer service, hospitality, or retail experience preferred?but not required. Automotive experience is a plus.
</li></ul>Physical Demands
<ul><li>Standing and walking for extended periods.
</li><li>Using hands and arms frequently for demonstrations.
</li><li>Occasional bending, stooping, or lifting up to 50 lbs.
</li><li>Reasonable accommodations available for individuals with disabilities.
</li></ul>What We Offer
<ul><li>Guaranteed hourly wage ? $17 plus commission opportunity
</li><li>Paid training &amp; career development opportunities
</li><li>Medical, dental, vision, and other benefits for eligible team members and dependents
</li><li>401(k) with company match
</li><li>Paid time off and holidays
</li><li>Partial cell phone reimbursement
</li><li>Employee discounts
</li><li>Fun, supportive work environment in a luxury dealership setting
</li></ul>About Us: 
Acura of Los Angeles Westside is LA?s newest luxury automotive destination, located inside the Westfield Culver City Mall. We are redefining the luxury guest experience with a focus on personalized service and hospitality.
Acura of Los Angeles Westside is an Equal Opportunity Employer and celebrates diversity in our team.</div>

Sales Concierge

<div>Exciting news! Acura of Los Angeles Westside is thrilled to announce its grand opening and expansion! As we embark on this new chapter, we're eager to welcome qualified, motivated, and exceptional individuals to join our team as Internet Sales Representatives.
In this role, you'll play a pivotal part in creating extraordinary experiences for our customers. Utilizing your strong communication skills, you'll identify their needs and desires, making this opportunity perfect for someone dedicated and outgoing to kick-start their sales career with us during our grand opening celebration!
Here's what you'll be doing:
<ul><li>Guiding customers through a comprehensive buying process using established selling steps, policies, and procedures.</li><li>Promptly responding to all internet leads.</li><li>Negotiating and closing profitable deals via phone, text, or email.</li><li>Crafting engaging emails adhering to professional and literary standards.</li><li>Developing and conveying extensive product knowledge about vehicle features.</li><li>Demonstrating vehicle operation and features both in the showroom and during test drives.</li><li>Presenting new or pre-owned vehicles to customers through an established delivery process, ensuring they understand the vehicle's features, warranty, and paperwork.</li><li>Maintaining a system for owner follow-up to encourage repeat and referral business.</li><li>Proactively prospecting potential customers through calls, emails, and text messages to set appointments.</li><li>Setting and monitoring personal sales goals on a daily, weekly, monthly, and yearly basis.</li><li>Fostering positive and ethical working relationships with all stakeholders.</li><li>Upholding the dealership's values, quality, and integrity.</li><li>Analyzing information to resolve issues and make timely decisions.</li></ul>
Qualifications:
This role is perfect for you if you:
<ul><li>Enjoy meeting new people and are passionate about helping customers.</li><li>Have previous experience in customer service and/or sales (not necessarily in car sales; we'll provide the necessary training and support).</li></ul>
What You'll Need:
To succeed in this role, you'll need to have:
<ul><li>Full-time availability and be at least 18 years old.</li><li>A creative, positive, team player attitude.</li><li>The ability to analyze situations and make win-win business decisions.</li><li>Honesty, empathy, and exceptional communication skills.</li><li>The capacity to work in team-based and independent settings.</li><li>Proficiency in Spanish and English, comfortable interacting with customers in both languages.</li><li>A minimum high school diploma or GED equivalent.</li><li>Sales and/or customer service experience.</li><li>Self-motivation, goal-orientation, and enthusiasm for teamwork.</li><li>Excellent communication, customer service, organizational, and negotiation skills.</li><li>The ability to understand and execute instructions in written, oral, or diagram form.</li><li>A professional appearance and a strong work ethic.</li><li>An excellent driving record, a current valid driver?s license, and a satisfactory Motor Vehicle Report (MVR).</li></ul>
We offer:
<ul><li>Guaranteed hourly minimum wage plus opportunity for commission</li><li>A fast-paced work environment.</li><li>Paid training and development.</li><li>Career growth opportunities.</li><li>Medical, dental, vision, and other benefits for you and your qualified family members.</li><li>Paid time off and holidays.</li><li>A 401(k) retirement program with Company Match.</li><li>Partial cell phone reimbursement.</li></ul>
Please note that the statements herein describe the general nature and levels of work performed by employees and are not a complete list of responsibilities, duties, and skills required. Additionally, the job description does not constitute a written or implied contract for employment. Acura of Los Angeles Westside reserves the right to revise or change job duties and responsibilities as needed.
Acura of Los Angeles Westside is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or disability.</div>

Internet Sales Manager

Join Standard Motor and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Standard Motor

ABOUT_COMPANY

Sales Concierge

Internet Sales Manager