Qureos Mentor

State of North Dakota

<div>Office of the Deputy Commissioner - Bismarck, ND - Director of Performance Intelligence and Outcomes
The Director of Performance Intelligence and Outcomes plays a key role in supporting North Dakota Health and Human Services' (ND HHS) Office of the Commissioner by developing, maintaining, and analyzing program performance metrics across the agency. HHS' goal is to be the healthiest state in the nation, and this position will provide data-driven insights to inform strategic decision-making, evaluate program effectiveness, and promote accountability.
As the Director of Performance Intelligence and Outcomes, you will work closely with program leaders, policy staff, and executive leadership to ensure timely, accurate, and meaningful performance reporting. Key responsibilities include the following:<ul><li>
Collaborate with internal and external stakeholders to develop performance measurement frameworks, evaluation methodologies, and reporting practices</li><li>
Design, create and maintain performance dashboards to monitor agency programs and initiatives</li><li>
Collect, validate and analyze quantitative and qualitative data to assess program outcomes and effectiveness</li><li>
Provide actionable insights and recommendations to support program improvement and strategic planning</li><li>
Prepare reports, presentations, and visualizations for the Commissioner, Deputy Commissioner, Executive Leadership and other stakeholders such as legislators</li></ul>
To be successful in this position, you must have a strong commitment to continuous improvement and data-driven decision making. You can engage program and policy teams in performance measurement through collaboration and consultation. You're known for effectively conveying complex information to program leaders, senior leadership and external stakeholders. And you can work independently, managing multiple priorities often with tight timelines.
To be considered for this position, you must meet the following minimum qualifications:<ul><li>
Bachelor's degree in public policy, public health, social sciences, statistics, or closely related field</li><li>
Experience in data analysis, program evaluation, or performance measurement</li><li>
Proficiency in data management tools and software (e.g., Excel, SQL, Tableau, Power BI)</li><li>
Knowledge of Health and Human Services programs and policy is preferred</li></ul>
Location: This position will be based at the ND State Capitol, Bismarck, ND.
About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 400 different federal, state, and special sources.
About Team ND
&quot;Far and away the best prize life offers is the chance to work hard at work worth doing.&quot; - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
Applicants must be legally authorized to work in the United States. The Department of Health &amp; Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Marcie Wuitschick, CHRO, at mwuitschick@nd.gov or at 701.328.1290
Employing Unit: ND HHS - Office of the Deputy Commissioner
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.</div>

Director of Performance Intelligence and Outcomes

<div><div><div><div>At the North Dakota Public Employees Retirement System (NDPERS), we are committed to serving the people who serve North Dakota. Every day, our work impacts the lives of thousands of public employees, retirees, and their families. We manage the benefits that ensure peace of mind, financial security, and dignity in public service-and we do it with transparency, excellence, and care.
At NDPERS, every team member contributes to changing the lives of those we serve for the better. We are seeking a Benefits Specialist with strong interpersonal and administrative skills to join our benefits administration team.
As a Benefits Specialist, you will be responsible for enrolling members in various benefit programs, including retirement plans, group insurance (health, dental, vision, life, prescription drug coverage, and employee assistance program), deferred compensation, and flex comp plans. Additionally, you will provide excellent service to our members and employers.
What You'll Do:
<ul><li>Process new and annual enrollments through PERSLink and other systems.</li><li>
Process benefit plan changes and terminations.</li><li>
Maintain and reconcile member records and reports with vendors.</li><li>
Respond to member inquiries related to plan eligibility and enrollment.
</li><li>Support retiree group insurance administration and counsel retirees on eligibility and enrollment.</li><li>
Provide guidance to HR and payroll staff of state agencies and political subdivisions.</li><li>
Partner with NDPERS staff, members, and insurance vendors to resolve issues.</li></ul>
What We're Looking For:
We are looking for someone who is service-minded, detail-oriented, and passionate about helping others. The ideal candidate is:<ul><li>
A clear communicator who can explain benefit information with patience and professionalism.</li><li>
Highly organized, able to manage multiple priorities while maintaining accuracy.</li><li>
Adaptable and proactive, comfortable shifting tasks based on member and employer needs.</li><li>
Collaborative, working well with team members, agency partners, and vendors.</li><li>
Committed to public service, understanding the impact benefits have on the wellbeing of employees and retirees.</li></ul>
To be considered for this role, you need:<ul><li>
A high school diploma or GED and four years of professional work experience in administrative and office support roles.
</li><li>A combination of college coursework in business administration, human resources or a closely related field, along with relevant work experience that provides equivalent knowledge and skills may also be considered.
</li></ul>What Will Set You Apart:
<ul><li>Comprehensive experience interpreting and administering retirement and insurance employee benefit plans.
</li><li>Knowledge of employee benefit concepts, including eligibility, enrollment, and plan changes.</li><li>
Strong problem-solving skills with the ability to research, analyze, and resolve complex benefit or enrollment issues.</li><li>
Customer-service orientation with the ability to counsel employers and members on eligibility and enrollment requirements.</li><li>
Strong proficiency with Microsoft Excel, Word, Outlook and Teams.
</li></ul>Why You'll Love Working Here: At NDPERS, you will be part of a mission-driven team that shapes the benefits of thousands of public servants across the state. Here you will have the opportunity to:<ul><li>
Make an Impact: Your work directly supports the wellbeing of thousands of employees and retirees.</li><li>
Serve North Dakota: Contribute to a resilient, effective public workforce.</li><li>
Join a Purpose-Driven Team: Collaborate with dedicated professionals who value service, stewardship, and excellence.
</li></ul>Learn more about our mission and vision at www.ndpers.nd.gov.
Compensation and Location:
Hiring salary range: $3,740-$4,500 per month depending on experience
Location: NDPERS office in Bismarck, ND
<ul><li>After successful completion of a 1-3 month training period, this position may transition to a hybrid work schedule.
</li><li>Typical rotation: one week in office in our Bismarck, ND location every four weeks (flexible to adjust based on agency needs)</li><li>
The selected candidate must reside within North Dakota.
</li></ul>Application Procedures:
Applicants must complete the on-line application via the Career site at www.nd.gov/careers. The application must be submitted by 11:59 pm CST on the posted closing date.
All potential applicants must attach and/or upload the following documents in a .pdf, .doc or .docx format.<ul><li>
Resume</li><li>
Cover letter that includes a brief description of your background/qualifications</li><li>
Three professional work references
</li><li>College Transcripts (if applicable)</li></ul>
Due to access to restricted information, the successful candidate will be required to complete a satisfactory state and federal criminal background check and credit check.
Applicants must be legally authorized to work in the United States. NDPERS does not provide sponsorships.
Contact Lindsay Schaf at 701-328-3908 for more information regarding the position. Contact Hope Wedul at 701-328-3357 should you require an accommodation or assistance in the application or interview process.
If you are experiencing technical difficulties with the application process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290.
</div></div></div>About Team ND
&quot;Far and away the best prize life offers is the chance to work hard at work worth doing.&quot; - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.</div>

Benefits Specialist

Join State of North Dakota and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

State of North Dakota

ABOUT_COMPANY

Director of Performance Intelligence and Outcomes

Benefits Specialist