Qureos Mentor

Statpro Tech Private Limited

Role Overview We are seeking a highly motivated and articulate individual to join our team as a Trainee/Associate - International Accounting Support. This role is the critical first point of contact for our US-based clients, requiring exceptional international voice communication skills and a strong foundation or interest in accounting and bookkeeping. The primary goal is to ensure clients' financial inquiries are handled with clarity, professionalism, and accuracy, laying the groundwork for a career in finance.Core Responsibilities &#9679; International Voice Communication: Serve as the primary point of contact for US clients, handling all communications via phone and professional email. The main goal is to provide excellent international voice experience and support.&#9679; Client Inquiry Resolution: Address client questions related to their financial reports, accounts payable/receivable, and bank reconciliations promptly and accurately.&#9679; Basic Financial Support: Assist the accounting team with fundamental tasks, including initial processing of vendor invoices, data entry, and gathering necessary documents for bank reconciliations.&#9679; Data Maintenance: Accurately update and maintain client financial records using software such as QuickBooks, Zoho Books, and Excel.&#9679; Reporting Support: Assist Senior Accountants in compiling data needed for weekly and monthly financial reports.&#9679; Process Adherence: Strictly follow all established accounting and customer service protocols, especially those related to data security and financial compliance.Required Qualifications&#9679; Experience: Minimum 1+ year of experience in international customer service or a role with intensive client interaction over the phone.&#9679; Voice &amp; Communication Skills: Excellent, neutral, and fluent verbal English skills are absolutely essential for seamless communication with US clients. Strong written English is also required.&#9679; Financial Interest: A strong passion for accounting, bookkeeping, and basic financial processes is mandatory. Candidates should be eager to learn the fundamentals of finance.&#9679; Problem-Solving: Strong analytical ability and a client-focused mindset for quickly and professionally resolving client issues.&#9679; Technical: Basic proficiency in Microsoft Excel and a willingness to quickly learn accounting software (QuickBooks, Zoho Books).Shift availability:<ul><li>Night Shift (US Shift timings)</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Bommasandra, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you briefly introduce yourself and your professional background?</li><li>What sets you apart from other applicants?</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Accounting Process)

Join Statpro Tech Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Statpro Tech Private Limited

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Customer Support Executive (Accounting Process)