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Steam & Sauna Pro

About UsWe're a growing steam room and sauna installation and repair business based in the South Bay. Our field techs handle the installs and service calls &mdash; we're looking for a reliable, organized office assistant to keep the back office running smoothly and be the friendly voice customers hear when they call. This is a great opportunity for someone who is personable, detail-oriented, and comfortable working in a small business environment.What You&rsquo;ll Do<ul><li>Answer and return customer calls and messages in a professional, friendly manner</li><li>Schedule site visits, installations, and follow-up appointments across our techs' calendars</li><li>Send estimates, invoices, and payment reminders to customers</li><li>Track job status and keep records up to date</li><li>Order materials and coordinate with suppliers when needed</li><li>Handle day-to-day admin: data entry, filing, document organization</li><li>Manage the owner's calendar and help prioritize daily tasks</li><li>Receive and sign for inventory deliveries at the warehouse office</li><li>Organize and file before/during/after job photos submitted by field techs</li></ul>What We&rsquo;re Looking For<ul><li>Excellent communication skills &mdash; phone, text, and email</li><li>Organized and able to juggle multiple tasks without dropping the ball</li><li>Comfortable with everyday business software: Gmail, Google Sheets, Google Calendar, QuickBooks, and scheduling/CRM tools (we'll train on the specifics)</li><li>Trustworthy and discreet &mdash; you'll have access to customer information</li><li>Reliable and punctual; able to commit to consistent in-person hours</li><li>Experience in a trade, construction, or home services business is a plus</li><li>Prior admin, customer service, or scheduling experience preferred</li></ul>Required<ul><li>1+ year of office or administrative experience</li><li>High school diploma or equivalent</li></ul>Preferred<ul><li>Associate's degree</li><li>1+ year of customer service experience</li><li>Familiarity with QuickBooks or field-service software Jobber</li></ul>Job Details<ul><li>Schedule: Monday&ndash;Friday, 8:00 am &ndash; 5:00 pm (1-hour unpaid lunch, 1&ndash;2 pm)</li><li>Pay: $20&ndash;$25/hour, depending on experience</li><li>Employment type: Full-time, hourly, W-2</li><li>Location: In-person, Torrance, CA 90503</li><li>Start date: As soon as we find the right person</li></ul>Benefits<ul><li>Health insurance</li><li>Paid time off</li><li>Eligible for annual discretionary bonus</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Front Desk/Office Assistant

Join Steam & Sauna Pro and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Steam & Sauna Pro

About Company

Front Desk/Office Assistant