Urwah Admin

STFS GROUP

Job Title: Service Crew &ndash; QSR Department: Operations Reports To: Shift Supervisor / Restaurant ManagerJob PurposeTo provide excellent customer service by ensuring quick, efficient, and friendly food and beverage service, while maintaining cleanliness and quality standards in the restaurant.Key Responsibilities<ul><li>Greet customers warmly and take accurate food and beverage orders.</li><li>Operate POS system, handle cash/credit transactions, and issue receipts.</li><li>Prepare, assemble, and serve food and beverages according to company standards.</li><li>Maintain cleanliness and sanitation of workstations, dining area, and service counters.</li><li>Ensure compliance with food safety, hygiene, and health standards.</li><li>Replenish stock, condiments, and packaging materials as needed.</li><li>Assist in receiving, checking, and storing deliveries.</li><li>Follow company service protocols and promote upselling where applicable.</li><li>Handle customer inquiries, feedback, or complaints professionally.</li><li>Support team members in meeting daily operational goals.</li></ul>Job Type: Full-time

Service crew - QSR

Job Purpose:To support daily operations of the QSR by providing excellent customer service, preparing and serving food and beverages, and maintaining cleanliness and safety standards.Key Responsibilities:<ul><li>Take customer orders accurately and serve food and beverages promptly.</li><li>Prepare menu items according to company recipes and portion standards.</li><li>Ensure proper handling of food items, maintaining hygiene and safety standards (HACCP/FHC).</li><li>Operate kitchen equipment and POS systems efficiently.</li><li>Maintain cleanliness of workstations, dining areas, and service counters.</li><li>Assist in stock management, including replenishing supplies and ingredients.</li><li>Handle customer queries and complaints courteously, ensuring satisfaction.</li><li>Work as part of a team to achieve operational targets and smooth workflow.</li><li>Follow SOPs, safety guidelines, and company policies.</li></ul>Skills &amp; Requirements:<ul><li>Previous experience in QSR, fast food, or hospitality is preferred but not mandatory.</li><li>Good communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Flexible to work in shifts, including weekends and holidays.</li></ul>Job Type: Full-time

crew - QSR

Job Purpose:To efficiently manage the receipt, storage, and issuance of catering supplies, raw materials, and equipment, ensuring accurate inventory control, food safety, and timely support to catering operations.Key Responsibilities:<ul><li>Receive and inspect deliveries of raw materials, food items, beverages, and packaging.</li><li>Ensure proper storage of perishable and non-perishable items as per food safety standards.</li><li>Maintain updated stock records and inventory systems (inward/outward).</li><li>Follow FIFO (First In, First Out) and FEFO (First Expiry, First Out) practices.</li><li>Conduct regular stock counts, reconciliations, and report variances.</li><li>Issue materials to kitchen/operations against authorized requisitions.</li><li>Monitor stock levels and alert procurement for timely replenishment.</li><li>Maintain hygiene, organization, and safety standards in store and cold rooms.</li><li>Prevent wastage, damage, and pilferage of stored items.</li><li>Coordinate with procurement, kitchen, and finance teams for smooth workflow.</li></ul>Job Type: Full-time

Store keeper - Catering Exp

Job Purpose:To ensure catering operations comply with food safety, hygiene, and quality standards by monitoring processes, training staff, and implementing corrective measures to maintain consistent product and service quality.Key Responsibilities:<ul><li>Monitor and enforce compliance with food safety and hygiene standards (HACCP, ISO, FHC regulations).</li><li>Conduct routine inspections of kitchen, storage, food preparation, packing, and service areas.</li><li>Verify food temperatures, storage practices, and hygiene protocols.</li><li>Develop and implement quality assurance procedures and checklists.</li><li>Identify risks, non-compliance issues, and recommend corrective actions.</li><li>Train catering staff on hygiene, sanitation, and safe food handling practices.</li><li>Ensure accurate labeling, expiry monitoring, and allergen information management.</li><li>Investigate customer complaints related to food quality or safety and implement preventive measures.</li><li>Coordinate with procurement to ensure suppliers meet food safety requirements.</li><li>Maintain quality records, audit reports, and compliance documentation.</li><li>Support in internal/external audits and certifications.</li></ul>Job Type: Full-time

Quality officer - Food safety

Job Purpose:To support the procurement team in sourcing, purchasing, and managing catering supplies, ensuring timely availability of high-quality raw materials, packaging items, and equipment required for smooth catering operations.Key Responsibilities:<ul><li>Assist in sourcing food, beverages, packaging materials, and catering-related supplies.</li><li>Obtain quotations from suppliers, evaluate price comparisons, and prepare purchase requests.</li><li>Ensure timely ordering and delivery of materials to meet catering production schedules.</li><li>Maintain accurate records of purchases, supplier contracts, and delivery schedules.</li><li>Support in vendor coordination, negotiations, and follow-ups.</li><li>Verify quality and quantity of goods received in coordination with store and quality teams.</li><li>Assist in maintaining approved vendor lists and identifying new suppliers.</li><li>Monitor stock levels of catering supplies and raise purchase orders as required.</li><li>Ensure compliance with company procurement policies and food safety standards.</li><li>Prepare and submit procurement reports to the supervisor/manager.</li></ul>Job Type: Full-time

Procurement Assistant - Catering Exp

Job Purpose:To oversee the marination process of chicken, meat, and other products in a Quick Service Restaurant (QSR) environment, ensuring consistent taste, quality, hygiene, and adherence to company recipes and food safety standards.Key Responsibilities:<ul><li>Supervise and guide staff involved in marination and food preparation.</li><li>Ensure accurate preparation of marinades and adherence to standard recipes.</li><li>Monitor portioning, mixing times, and marination procedures to maintain product consistency.</li><li>Check the freshness and quality of raw materials before use.</li><li>Ensure FIFO (First In, First Out) and food safety practices during storage and usage.</li><li>Maintain cleanliness, hygiene, and proper sanitation of marination area and equipment.</li><li>Record daily production data (quantities prepared, batch timings, wastage, etc.).</li><li>Train team members on marination techniques, hygiene, and safety.</li><li>Coordinate with procurement and store for timely supply of raw materials.</li><li>Report any quality issues, discrepancies, or operational challenges to management.</li><li>Support in audits, inspections, and compliance with HACCP / FHC standards.</li></ul>Job Type: Full-time

Marination supervisor

Job Purpose:To organize and host kids&rsquo; birthday parties and special events in the QSR, ensuring a fun, engaging, and safe environment while delivering excellent customer service and memorable experiences for children and families.Key Responsibilities:<ul><li>Welcome children and families, ensuring a friendly and engaging atmosphere.</li><li>Plan, organize, and host kids&rsquo; parties, including games, activities, and entertainment.</li><li>Coordinate with the kitchen and service team to ensure timely delivery of food and party packages.</li><li>Ensure the party area is clean, decorated, and prepared before each event.</li><li>Manage party schedules, announcements, and group activities.</li><li>Assist parents in customizing party themes, menus, and special requests.</li><li>Handle kids in a safe and responsible manner, ensuring their comfort and security.</li><li>Promote party packages and upsell additional services/products.</li><li>Collect customer feedback and ensure guest satisfaction.</li><li>Maintain hygiene and safety standards in line with QSR policies.</li></ul>Job Type: Full-time

Kids Party Host - QSR

Join STFS GROUP and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.