Urwah Admin

STFS GROUP

Please send your updated cv on hr.head@cloudeatskitchen.comJob DescriptionThe Marketing Manager is responsible for developing and executing strategic marketing initiatives to enhance brand visibility, drive customer engagement, and increase revenue across all outlets. This role requires close collaboration with culinary, operations, and sales teams to ensure cohesive branding and effective promotional activities.Key ResponsibilitiesStrategic Planning &amp; Campaign Management&middot; Develop and implement comprehensive marketing strategies aligned with business objectives.&middot; Plan and execute promotional campaigns for seasonal menus, special events, and new product launches.&middot; Monitor and analyze campaign performance, adjusting strategies to optimize ROI.Digital Marketing &amp; Content Creation&middot; Manage digital marketing efforts, including social media, email marketing, and website content.&middot; Create engaging content that reflects the brand's voice and appeals to target audiences.&middot; Utilize SEO and SEM strategies to increase online visibility and traffic.Partnerships &amp; Public Relations&middot; Build and maintain relationships with media outlets, influencers, and community partners to enhance brand presence.&middot; Coordinate public relations activities to promote positive brand image and handle media inquiries.&middot; Organize and manage events to engage customers and promote offerings.Market Research &amp; Analysis&middot; Conduct market research to identify trends, customer preferences, and competitive landscape.&middot; Gather and analyze customer feedback to inform marketing strategies and improve customer experience.&middot; Stay updated on industry developments to identify new opportunities for growth.Budget Management&middot; Develop and manage the marketing budget, ensuring cost-effective allocation of resources.&middot; Track expenditures and provide regular reports on budget performance.&middot; Negotiate contracts with vendors and service providers to optimize spending.Key Performance Indicators (KPIs)1. Revenue &amp; Campaign Impact&middot; Achieve monthly sales uplift targets from marketing campaigns (e.g., +10&ndash;15% per campaign).&middot; Increase contribution margin per brand through effective promotions.&middot; Track ROI of campaigns and maintain &ge; 3:1 return ratio.2. Digital Marketing Performance&middot; Grow social media followers and engagement rate (target: &ge; 5&ndash;10% monthly growth).&middot; Achieve website traffic growth (target: &ge; 15&ndash;20% increase quarter-on-quarter).&middot; Maintain email campaign open rate &ge; 25% and click-through rate &ge; 5%.&middot; Improve SEO ranking for top keywords related to F&amp;B/cloud kitchen brands.3. Brand Visibility &amp; PR&middot; Secure minimum number of media/influencer features per quarter.&middot; Increase brand mentions and positive sentiment across online platforms.&middot; Successfully execute at least 2&ndash;3 brand events or collaborations per quarter.4. Customer Engagement &amp; Experience&middot; Improve customer satisfaction scores on delivery platforms (e.g., &ge; 4.5/5 rating).&middot; Reduce complaint rate related to promotions or marketing communication.&middot; Increase repeat customer rate through loyalty or retention campaigns.5. Market Research &amp; Insights&middot; Deliver quarterly market research reports with actionable insights.&middot; Identify at least 2 new growth opportunities per quarter (new menu, brand, or zone).&middot; Benchmark competitor campaigns and maintain competitive positioning.6. Budget &amp; Cost Efficiency&middot; Maintain marketing spend within approved budget.&middot; Achieve cost per acquisition (CPA) within target range.&middot; Negotiate vendor contracts to achieve &ge; 10% cost savings annually.Work Location: In person

Marketing Manager f&B/Cloud Kitchen

Job SummaryA Waiter cum Delivery Rider is responsible for serving customers inside the restaurant and delivering food orders to customers safely and on time. The role combines customer service, food handling, and delivery responsibilities.Key Responsibilities<ul><li>Welcome customers and take food and beverage orders.</li><li>Serve meals and ensure customer satisfaction in the restaurant.</li><li>Prepare bills and handle cash or card payments.</li><li>Pack food orders properly for delivery.</li><li>Deliver customer orders safely and within the expected time.</li><li>Maintain cleanliness of dining and service areas.</li><li>Follow traffic rules and company safety procedures during deliveries.</li><li>Coordinate with kitchen staff and supervisors for smooth operations.</li></ul>Please send cv to hramanager@igqatar.comWork Location: In person

Waiter cum Delivery Rider

Job Title: Food &amp; Beverage Manager (Multi-Unit Operations)Job SummaryThe Food &amp; Beverage Manager will be responsible for the end-to-end management of operations across a portfolio of restaurants and bars. This role ensures consistent delivery of exceptional guest experiences, operational efficiency, revenue growth, and strict compliance with regulatory and brand standards. The position requires a hands-on leader with strong commercial acumen, team leadership capabilities, and multi-unit operational expertise.Key Responsibilities1. Operations Management<ul><li>Oversee daily operations across all restaurants and bar outlets, ensuring smooth and efficient service.</li><li>Standardize operational procedures and maintain consistency across locations.</li><li>Monitor service quality, hygiene, ambiance, and customer satisfaction levels.</li><li>Conduct regular site visits and operational audits.</li></ul>2. Financial Performance &amp; Profitability<ul><li>Drive revenue growth and profitability across all outlets.</li><li>Manage P&amp;L, budgets, and cost control measures (food cost, beverage cost, labor cost).</li><li>Analyze sales reports, identify trends, and implement corrective actions.</li><li>Optimize pricing strategies and menu engineering.</li></ul>3. Team Leadership &amp; HR Management<ul><li>Recruit, train, and develop outlet managers and staff.</li><li>Build a high-performance culture focused on service excellence and accountability.</li><li>Conduct performance reviews and implement training programs.</li><li>Ensure proper manpower planning and staff scheduling.</li></ul>4. Quality &amp; Guest Experience<ul><li>Ensure high standards of food quality, presentation, and service.</li><li>Handle escalating customer complaints and ensure timely resolution.</li><li>Develop and implement guest engagement and loyalty initiatives.</li></ul>5. Compliance &amp; Safety<ul><li>Ensure compliance with local regulations, health &amp; safety standards, and licensing requirements.</li><li>Maintain food safety standards (HACCP, hygiene audits, etc.).</li><li>Liaise with authorities for inspections, certifications, and renewals.</li></ul>6. Supply Chain &amp; Inventory Management<ul><li>Oversee procurement, vendor management, and inventory control.</li><li>Ensure cost-effective sourcing without compromising quality.</li><li>Monitor stock levels, wastage, and shrinkage.</li></ul>7. Brand &amp; Marketing Coordination<ul><li>Collaborate with marketing teams on promotions, events, and campaigns.</li><li>Drive outlet-level marketing initiatives to increase footfall and revenue.</li><li>Ensure brand standards and positioning are consistently maintained.</li></ul>8. Strategic Planning &amp; Expansion<ul><li>Identify opportunities for business growth and new outlet expansion.</li><li>Support pre-opening activities for new restaurants/bars (set-up, hiring, SOPs).</li><li>Continuously improve operational efficiency and scalability.</li></ul>Key Performance Indicators (KPIs)<ul><li>Revenue growth and outlet profitability</li><li>Food &amp; beverage cost percentages</li><li>Customer satisfaction scores / reviews</li><li>Staff turnover and retention rates</li><li>Compliance audit scores</li><li>Operational efficiency metrics</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in hospitality management, Business Administration, or related field.</li><li>8&ndash;12 years of experience in F&amp;B operations, with at least 3&ndash;5 years in a multi-unit leadership role.</li><li>Experience managing restaurants, bars, or hospitality chains is mandatory.</li><li>Strong financial and business acumen.</li></ul>Key Skills &amp; Competencies<ul><li>Leadership &amp; team management</li><li>Strong operational and organizational skills</li><li>Financial analysis and cost control</li><li>Customer-centric mindset</li><li>Problem-solving and decision-making</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced, multi-location environment</li></ul>Working Conditions<ul><li>Flexible working hours, including evenings, weekends, and holidays.</li><li>Frequent travel between outlets required.</li></ul>Reporting To<ul><li>General Manager</li></ul>Please send your cv to hramanager@igqatar.comPay: QAR6,000.00 - QAR7,000.00 per monthWork Location: In person

Club Manager

We are hiring a Junior PRO in Qatar.Responsibilities:<ul><li>Handle government-related documentation and applications</li><li>Process visa, QID, labor, immigration, and municipality transactions</li><li>Coordinate with government departments and ministries</li><li>Maintain employee records and document tracking</li><li>Support HR and administration tasks when required</li></ul>Requirements:<ul><li>Previous PRO or administrative experience in Qatar preferred</li><li>Knowledge of Qatar labor and immigration procedures</li><li>Valid Qatari driving license is an advantage</li><li>Good communication and organizational skills</li><li>Arabic speaking is a plus</li></ul>Interested candidates, please DM or send CV to: victoryhiresolutions@gmail.comPay: QAR2,500.00 - QAR3,000.00 per monthWork Location: In person

Junior PRO

Join STFS GROUP and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

STFS GROUP

About Company

Marketing Manager f&B/Cloud Kitchen

Waiter cum Delivery Rider

Club Manager

Junior PRO