Urwah Admin

STFS GROUP

Job Summary:The Restaurant Manager is responsible for overseeing the daily operations of the QSR outlet, ensuring excellent customer service, maintaining high standards of food quality, hygiene, and team performance. The role focuses on achieving sales targets, controlling costs, and ensuring smooth and efficient restaurant operations.Key Responsibilities:1. Operations Management<ul><li>Oversee day-to-day restaurant operations to ensure service excellence and operational efficiency.</li><li>Ensure compliance with company standards for food quality, preparation, hygiene, and presentation.</li><li>Manage inventory, ordering, and stock levels to avoid shortages or wastage.</li><li>Supervise food safety and hygiene practices as per local health regulations.</li></ul>2. Staff Management &amp; Training<ul><li>Supervise, train, and motivate restaurant team members (service crew, kitchen staff, and cashiers).</li><li>Prepare staff schedules and ensure adequate manpower during peak hours.</li><li>Conduct regular performance evaluations and identify training needs.</li><li>Maintain discipline and promote a positive work culture.</li></ul>3. Customer Service &amp; Satisfaction<ul><li>Ensure every guest receives prompt and courteous service.</li><li>Handle customer feedback and complaints professionally and effectively.</li><li>Maintain cleanliness and ambiance of the dining and service areas.</li></ul>4. Sales &amp; Financial Performance<ul><li>Achieve sales and profitability targets as set by management.</li><li>Analyze daily sales, food cost, and labor cost reports and take corrective actions as needed.</li><li>Implement upselling and promotional activities to drive revenue.</li><li>Control expenses and reduce operational wastage.</li></ul>5. Compliance &amp; Reporting<ul><li>Ensure adherence to company policies, QHSE standards, and local authority regulations.</li><li>Maintain accurate records of sales, petty cash, staff attendance, and daily reports.</li><li>Coordinate with Area Manager on operational and financial performance updates.</li></ul>6. Equipment &amp; Maintenance<ul><li>Ensure restaurant equipment and facilities are in proper working condition.</li><li>Coordinate with maintenance teams for timely repairs and servicing.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s Degree or Diploma in Hospitality / Business Management or related field.</li><li>Minimum 3&ndash;5 years of experience in QSR / fast food / casual dining industry, including at least 2 years in a supervisory or managerial role.</li><li>Strong leadership, organizational, and customer service skills.</li><li>Knowledge of POS systems, inventory control, and basic accounting principles.</li><li>Familiarity with food safety and hygiene standards (e.g., FHC or equivalent certification).</li></ul>Job Type: Full-timePay: Up to QAR5,000.00 per month

Restaurant Manager

Job Purpose:The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and efficient front desk experience while supporting administrative operations.Key Responsibilities:<ul><li>Greet and welcome visitors, clients, and staff in a courteous and professional manner.</li><li>Answer and direct incoming calls promptly to the appropriate departments or individuals.</li><li>Handle inquiries and provide accurate information about the company.</li><li>Manage incoming and outgoing mail, courier services, and deliveries.</li><li>Maintain the reception area&rsquo;s cleanliness and organization.</li><li>Schedule and coordinate meetings, appointments, and conference room bookings.</li><li>Support HR and administration in document handling, filing, and basic data entry.</li><li>Ensure compliance with security and visitor access protocols.</li><li>Assist with travel arrangements, hotel bookings, and staff coordination when needed.</li><li>Perform other clerical or administrative tasks as assigned by management.</li></ul>Qualifications &amp; Requirements:<ul><li>High school diploma or bachelor&rsquo;s degree preferred.</li><li>Minimum 1&ndash;2 years of experience in a similar role (preferably in hospitality, corporate office, or customer service).</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Fluent in English; knowledge of Arabic is an advantage.</li></ul>Job Type: Full-timePay: From QAR3,500.00 per month

Receptionist

Job Title: Catering Sales ExecutiveDepartment: Sales &amp; MarketingLocation: Doha Job Purpose:The Catering Sales Executive is responsible for generating new catering business and maintaining relationships with existing clients to achieve revenue targets. This role involves identifying potential clients, developing proposals, and ensuring the successful execution of catering events in line with company standards.Key Responsibilities:1. Sales &amp; Business DevelopmentIdentify and pursue new catering business opportunities (corporate, schools, private events, etc.).Develop and maintain a strong pipeline of potential clients.Conduct client meetings, site visits, and presentations to showcase company offerings.Achieve monthly and annual sales targets set by management.2. Client Relationship ManagementBuild and maintain long-term relationships with clients to ensure repeat business.Respond promptly to client inquiries and follow up on proposals and quotations.Coordinate with operations and kitchen teams to ensure client requirements are met.3. Proposal &amp; Contract ManagementPrepare customized catering proposals and quotations.Negotiate contracts and pricing within company guidelines.Ensure timely documentation, invoicing, and payment follow-ups.4. Event CoordinationLiaise with operations, logistics, and culinary teams to ensure flawless event execution.Attend key catering events to ensure client satisfaction and handle any concerns on-site.5. Market Research &amp; ReportingMonitor competitor activities, pricing, and market trends.Provide regular reports on sales performance, client feedback, and market insights.Qualifications &amp; Skills:Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field.Minimum 3&ndash;5 years of experience in catering or hospitality sales (QSR or institutional catering preferred).Strong client relationship and negotiation skills.Excellent communication, presentation, and organizational skills.Proficiency in MS Office (Word, Excel, PowerPoint).Valid driving license (preferredPlease DM or send cv to hr@stfsdoha.comJob Type: Full-time

Catering Business development/Catering sales executive

Job Title: Kitchen HelperDepartment: Kitchen / Food ProductionReports To: Chef / Kitchen SupervisorJob Purpose:To assist in the smooth operation of the kitchen by maintaining cleanliness, supporting food preparation, and ensuring that all kitchen areas, utensils, and equipment are clean, organized, and ready for use.Key Responsibilities:<ul><li>Assist cooks and chefs in basic food preparation (washing, chopping, peeling, and cutting ingredients).</li><li>Maintain cleanliness and hygiene of kitchen, storage areas, and equipment at all times.</li><li>Wash dishes, utensils, pots, and pans promptly and properly.</li><li>Ensure all kitchen tools and equipment are cleaned, sanitized, and stored correctly.</li><li>Dispose of garbage and waste properly and maintain waste segregation standards.</li><li>Refill kitchen supplies such as napkins, condiments, and cleaning materials when required.</li><li>Support the kitchen team during busy hours by performing additional tasks as requested by supervisors or chefs.</li><li>Follow food safety and hygiene regulations as per company policy and local authority standards.</li><li>Report any maintenance or equipment issues immediately to the supervisor.</li></ul>Qualifications &amp; Requirements:<ul><li>Basic knowledge of kitchen operations and food handling.</li><li>Prior experience in catering, restaurant, or hotel kitchen preferred but not mandatory.</li><li>Physically fit and able to work in a fast-paced environment.</li><li>Able to work flexible shifts, weekends, and holidays as required.</li><li>Team player with a positive attitude and willingness to learn.</li></ul>Salary will be 1200 QAR plus Accommodation, Transport and foodJob Type: Full-timePay: From QAR1,200.00 per month

Kitchen Helper

Position OverviewThe Service Crew is responsible for providing excellent customer service, ensuring food quality, handling cash transactions accurately, and maintaining cleanliness in the fast-food outlet. This role requires energy, teamwork, and a customer-first attitude.Key ResponsibilitiesCustomer Service:<ul><li>Greet customers politely and take orders efficiently.</li><li>Provide accurate information about menu items, promotions, and deals.</li><li>Serve food and beverages promptly and ensure customer satisfaction.</li><li>Handle customer concerns or complaints in a professional manner.</li></ul>Cashiering Duties:<ul><li>Operate POS (Point of Sale) system and handle cash, credit, or digital transactions.</li><li>Issue receipts, refunds, or change accurately.</li><li>Balance cash drawer at the beginning and end of each shift.</li><li>Follow company policies for cash handling and reporting.</li></ul>Food Preparation &amp; Service:<ul><li>Assist in preparing, packing, and serving food as per company standards.</li><li>Maintain portion control and presentation quality.</li><li>Follow hygiene, food safety, and quality standards strictly.</li></ul>Store Operations:<ul><li>Maintain cleanliness of counters, dining areas, and workstations.</li><li>Restock supplies (napkins, condiments, packaging, etc.) as needed.</li><li>Assist in opening and closing procedures of the outlet.</li><li>Support kitchen and other team members when required.</li></ul>Job Type: Full-time

Service crew, Cashier , waiter

Job Purpose:The Marination Supervisor is responsible for supervising and managing all marination activities in the kitchen/production area to ensure consistent taste, quality, and food safety standards. The role requires strict adherence to recipes, hygiene, and QSR operational standards.Key Responsibilities:<ul><li>Oversee the preparation and marination of chicken, meat, and other food items according to company recipes and standards.</li><li>Ensure accurate measurement and mixing of marinades, spices, and seasonings.</li><li>Supervise marination staff to ensure compliance with food safety and hygiene guidelines.</li><li>Monitor marination times and storage conditions to maintain product quality and freshness.</li><li>Conduct regular checks on raw material quality and report any discrepancies to the Kitchen/Procurement team.</li><li>Ensure FIFO (First In, First Out) system is followed for all marinated products.</li><li>Train and guide team members on marination processes and safety practices.</li><li>Maintain daily marination records (batch details, expiry tracking, wastage, etc.).</li><li>Coordinate with kitchen and service teams to ensure timely availability of marinated items.</li><li>Monitor equipment and tools used in marination for cleanliness and report maintenance needs.</li></ul>Job Type: Full-time

Marination Supervisor

Job Title: Catering Sales ExecutiveDepartment: Sales &amp; MarketingJob Summary:The Catering Sales Executive is responsible for identifying new business opportunities, maintaining existing client relationships, and achieving catering sales targets. The role involves managing inquiries, preparing quotations, conducting site visits, coordinating with operations, and ensuring the highest level of customer satisfaction.Key Responsibilities:Sales &amp; Business Development<ul><li>Generate new leads and business opportunities through calls, visits, networking, and digital platforms.</li><li>Achieve monthly and annual catering sales targets as set by management.</li><li>Identify potential corporate clients, event organizers, and institutions for catering contracts.</li><li>Conduct client meetings and presentations to promote catering services and packages.</li></ul>Client Management<ul><li>Respond promptly to catering inquiries and prepare detailed proposals and quotations.</li><li>Follow up with clients to close deals and secure bookings.</li><li>Build and maintain strong relationships with clients to ensure repeat business and referrals.</li><li>Coordinate client requirements with operations, kitchen, and logistics teams for seamless service execution.</li></ul>Operations Coordination<ul><li>Ensure accurate communication of event details to operations, production, and service teams.</li><li>Attend events when required to ensure client satisfaction and proper service delivery.</li><li>Collect feedback post-event and ensure any issues are promptly addressed.</li></ul>Reporting &amp; Documentation<ul><li>Maintain up-to-date records of inquiries, bookings, and client interactions in the CRM or sales report.</li><li>Submit daily, weekly, and monthly sales reports to management.</li><li>Monitor market trends, competitor activities, and customer preferences.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Business, Hospitality Management, or a related field.</li><li>Minimum 2&ndash;3 years of experience in catering or hospitality sales.</li><li>Strong communication and negotiation skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Excellent organizational and time management abilities.</li><li>Customer-focused with a professional approach and positive attitude.</li><li>Valid Qatar driving license (preferred).</li></ul>Job Type: Full-time

Catering Sales Executive

Join STFS GROUP and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.