Abrar Admin

Stone industries Inc

<div>Dispatcher

Overtime Status: Non- Exempt 


Braen Stone Industries, the leading supplier of construction materials including stone, sand, asphalt, septic materials, recycled materials and agricultural limestone, is currently seeking a day shift Dispatcher who is able to primarily work out of our Haledon location, with the ability to work out of all our locations (Haledon, Ringwood, Franklin, Sparta). 


We are a safety minded company and expect the successful candidate to be as well. This position is hourly, non-exempt from overtime. Overtime is paid after 40 hours are worked each week. Hours of work will vary. 


Expectations/ Responsibilities for this position include, but are not limited to:
<ul><li>
Answer emergency and non-emergency calls and document important information.</li><li>
Respond to any issues, discrepancies, and follow-up by coordinating with the appropriate team or manager.</li><li>
Operate and manage a multi-line telephone console system.</li><li>
Respond to queries related to products and/or deliveries.</li><li>
Act as a communication liaison and answer incoming phone calls from drivers on the road.</li><li>
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.</li><li>
Prioritize and organize calls according to urgency.</li><li>
Enter orders into the dispatch queue/Create jobs in EIS.</li><li>
Maintain and update call logs, call records and other important documentation.</li><li>
Take orders from customers and create the job orders in the computer.</li><li>
Schedule additional haulers to cover daily needs.</li><li>
Help customers calculate how much material they need and determine which material they need.</li><li>
Inquire with the sales department regarding quotes for the material and quantity the customer has chosen.</li><li>
Ability to add new trucks into the system.
</li><li>Assist in reconciling customer accounts with Scale House Manager, when needed.
</li><li>In charge of calculating material and delivery cost.</li><li>
Forecast next day&rsquo;s deliveries and make sure the right amount of trucks are on site and stand readily with extra trucks in the event of emergency deliveries.</li><li>
Contact the Asphalt customers the day prior to the delivery to confirm the outgoing order.</li><li>
View the calendar to determine plant availability for the next day&rsquo;s orders.</li></ul> 
Required Knowledge/Skills/Aptitudes:
<ul><li>
Excellent communication and interpersonal skills.</li><li>
Proven experience as dispatcher or relevant experience.</li><li>
Outstanding organizational and multitasking abilities.</li><li>
Proficient in MS Office with proven experience in data entry.</li><li>
Ability to work well under pressure.</li><li>
Ability to schedule and follow through with callers.</li><li>
Ability to rapidly input information into a data entry system.</li><li>
Knowledge of products.</li></ul> 


Position Type/Expected Hours of Work:
<ul><li>
Hours of work for day shift are generally 5:30 am - 5:00pm subject to change</li><li>
Hours of work for night-shift are generally 6:00pm - 6:00am subject to change</li><li>
Exposure to high levels of noise to be expected</li><li>
Long periods of sitting, occasional walking
</li><li>Punctual attendance is required</li><li>
Position in subjected to seasonal layoffs</li></ul> 


Pay: $21.00-$25.00/Hour 


Please note that although every effort has been made to craft a thorough job description, this is a fluid document which will be updated, modified, and added-to, as necessary. 


Braen Stone Industries has been family owned, operated, and oriented for over 120 years. We want the best for our employees! With that said, we promote a healthy lifestyle, offer competitive pay, encourage time off to relax and rejuvenate and provide the tools to retire in style! 
<ul><li>Vacation days</li><li>
Sick/personal time</li><li>
Paid Holidays</li><li>
Medical</li><li>
Dental</li><li>
Term Life Insurance</li><li>
401(k) with Safe Harbor 401(k) contributions and employer match</li><li>
Flexible Spending Account</li><li>
AFLAC</li><li>
Comprehensive wellness program with financial rewards!</li><li>
Braen Gear&hellip;who doesn&rsquo;t love a free shirt, beach towel, or jacket?</li><li>
Thanksgiving Turkey</li><li>
A blowout of a Christmas Party</li><li>
Summer Family Picnic (think zip lining, swimming, boating, eating, and the competitive Company softball game!)</li><li>
Safety Program- Get caught doing some good and earn some really cool prizes</li><li>
Matching Gift program</li><li>
Workout class with a personal trainer</li><li>
Healthy snacks</li></ul> 


Explore Our Hiring Process 


 You&rsquo;re sold, you want to be a part of the Braen team. Here&rsquo;s a glimpse at our hiring process. 

<ul><li>
Apply- We won&rsquo;t know you&rsquo;re interested if you don&rsquo;t apply!</li><li>
Interview- Come in once or twice so we can learn more about you and also, to meet the people you&rsquo;ll be working with. This is your chance to interview us too!</li><li>
Offer Letter- Will you be a part of our team? Sign, date and return if it&rsquo;s a Yes!</li><li>
Background Check- Standard background check&hellip;nothing to be afraid of</li><li>
Physical and Drug/Alcohol Screen- We are proud to be a drug-free workplace</li></ul> 


Braen Stone Companies is an Equal Opportunity Employer, M/F/D/V.

We are a drug-free workplace and we conduct pre-hire screenings on all job candidates.</div>

Dispatcher

Join Stone industries Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stone industries Inc

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Dispatcher