Qureos Mentor

Stonebridge Companies

<div><div><b>City, State:</b></div>
Greenwood Village, Colorado<div></div><div><div><b><br>
Title:</b><b> </b>Sales Coordinator</div></div><div><div><b>
Location:</b><b> </b>Greenwood Village, CO</div></div><div><div><b>
FLSA:</b><b> </b>Non-Exempt</div></div><div><div><b>
Status:</b><b> </b>Full-time</div></div><div><div><b>
Reports to:</b><b> </b>Director of Sales</div></div><div></div><div><div><b><br>
Pay Range:</b><b> </b>$22.00 - $24.00</div></div><div></div><div><div><div><b>
Job Summary: </b>The Sales Coordinator provides administrative support to the Sales Department, managing room block inventories, detailing incoming functions, and qualifying sales inquiries. This role ensures the smooth flow of communication and paperwork, supporting the department&rsquo;s efforts to maximize sales and client satisfaction.</div></div><div></div><div><div><b><br>
Essential Functions</b><b> and Duties</b><b>:</b></div></div><div><ul><li><div>
Provide general administrative support, including typing, answering phones, and handling correspondence.</div></li></ul></div><div><ul><li><div>
Audit the sales system for accuracy, space conflicts, and space control on behalf of the department director.</div></li></ul></div><div><ul><li><div>
Manage the flow of paperwork in and out of the sales management office.</div></li></ul></div><div><ul><li><div>
Maintain an organized filing system for reports and records.</div></li></ul></div><div><ul><li><div>
Respond to client requests, complaints, and questions in a timely and courteous manner.</div></li></ul></div><div><ul><li><div>
Receive, sort, and distribute mail for the sales department.</div></li></ul></div></div><div><div><ul><li><div>
Handle faxing, photocopying, and other clerical tasks as needed.</div></li></ul></div><div><ul><li><div>
Monitor and manage office supply inventory, placing orders as approved by the Sales Department.</div></li></ul></div><div><ul><li><div>
Attend and take minutes during sales meetings, distributing them as necessary.</div></li></ul></div><div><ul><li><div>
Assist other administrative office staff during absences.</div></li></ul></div><div><ul><li><div>
Collect dates, statistics, and reports from staff and follow up on special assignments.</div></li></ul></div><div><ul><li><div>
Assist with the completion of special projects as assigned by the department head.</div></li></ul></div><div></div><div><div><i>
Reasonable </i><i>accommodations</i><i> may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div><b>
Required Experience, Education, and Skills:</b></div></div><div><ul><li><div>
Previous administrative or sales support experience is preferred.</div></li></ul></div><div><ul><li><div>
Strong organizational skills and attention to detail for managing records and documents.</div></li></ul></div><div><ul><li><div>
Excellent communication skills, both written and verbal, for interacting with clients and team members.</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office applications, including Word and Excel.</div></li></ul></div><div><ul><li><div>
Ability to prioritize tasks, manage time effectively, and work independently.</div></li></ul></div><div><ul><li><div>
Basic understanding of sales principles and the ability to assist with reports and audits.</div></li></ul></div><div><ul><li><div>
Ability to maintain a positive attitude and professional demeanor in a fast-paced environment.</div></li></ul></div><div></div><div><div><b>
Work Environment</b><b>:</b></div></div><div><ul><li><div>
Primarily indoor office work, with frequent use of computers and office equipment.</div></li></ul></div><div><ul><li><div>
Must be able to walk, stand, and lift up to 20 lbs. as needed.</div></li></ul></div><div><ul><li><div>
Regular interaction with clients, team members, and vendors, requiring flexibility in communication and scheduling.</div></li></ul></div></div><div><div><ul><li><div>
Must be available to work evenings, weekends, and holidays as required to meet business needs.</div></li></ul></div><div></div><div><div><b>
Other Duties:</b></div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

Sales Coordinator

<div><div><b>City, State:</b></div>
Atlanta, Georgia<div></div><div><b><br>
Title:</b> JW Marriott Marketing Manager</div><div><div><b>
Location:</b><b> </b><i>Atlanta, GA</i></div></div><div><div><b>
Status:</b><b> F</b><i>ull-time</i></div></div><div></div><div><div><div><b><br>
Job Summary: </b>The Marketing Manager assists the Director of Sales &amp; Marketing in managing marketing initiatives, analyzing sales data, and overseeing online marketing campaigns to promote the hotel&rsquo;s facilities. This role is responsible for executing marketing strategies to drive occupancy and increase revenue.</div></div><div></div><div><div><b><br>
Essential Functions</b><b> and Duties</b><b>:</b></div></div><div><ul><li><div>
Provide professional and courteous service at all times.</div></li></ul></div><div><ul><li><div>
Create and oversee field marketing initiatives to promote the hotel&rsquo;s services and facilities.</div></li></ul></div><div><ul><li><div>
Buy and place all hotel advertising within the guidelines and budget outlined in the annual marketing plan.</div></li></ul></div><div><ul><li><div>
Attend civic meetings and maintain relationships with area business leaders, local chambers, and other organizations.</div></li></ul></div><div><ul><li><div>
Organize marketing materials, including photos and collateral, to support marketing campaigns.</div></li></ul></div></div><div><div><ul><li><div>
Maintain liaison with other departments to facilitate services agreed upon by the Director of Sales &amp; Marketing.</div></li></ul></div><div><ul><li><div>
Assist the General Manager with creating and revising the hotel&rsquo;s marketing plan and budget.</div></li></ul></div><div><ul><li><div>
Develop and implement marketing strategies to increase hotel visibility and revenue.</div></li></ul></div><div><ul><li><div>
Work with the Convention and Visitors Bureau to control dates, availability, and rates.</div></li></ul></div><div><ul><li><div>
Maintain relationships with media contacts to support public relations efforts.</div></li></ul></div><div><ul><li><div>
Prepare and present reports, such as productivity reports, market share analysis, and forecasts.</div></li></ul></div><div><ul><li><div>
Attend weekly staff meetings and present data as needed at management and ownership meetings.</div></li></ul></div><div></div><div><div><i>
Reasonable </i><i>accommodations</i><i> may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div><b>
Required Experience, Education, and Skills:</b></div></div><div><ul><li><div>
Four-year degree from an accredited institution or equivalent industry experience.</div></li></ul></div><div><ul><li><div>
Strong knowledge of marketing principles, including field marketing, advertising, and digital marketing strategies.</div></li></ul></div><div><ul><li><div>
Proven experience in creating and executing marketing campaigns to drive revenue.</div></li></ul></div><div><ul><li><div>
Excellent communication and negotiation skills for working with clients, media contacts, and internal teams.</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office and marketing software for managing campaigns and generating reports.</div></li></ul></div><div><ul><li><div>
Ability to analyze sales data and market trends to inform marketing strategies.</div></li></ul></div><div><ul><li><div>
Strong organizational skills with the ability to manage multiple projects simultaneously.</div></li></ul></div><div><ul><li><div>
Ability to work independently and collaborate with other departments to achieve marketing goals.</div></li></ul></div><div></div><div><div><b>
Work Environment</b><b>:</b></div></div></div><div><div><ul><li><div>
Primarily indoor office work with frequent use of computers for marketing campaigns and analysis.</div></li></ul></div><div><ul><li><div>
Occasional travel for meetings with clients, media contacts, and industry events.</div></li></ul></div><div><ul><li><div>
Must be available to work flexible hours, including evenings, weekends, and holidays, as required by marketing activities.</div></li></ul></div><div><ul><li><div>
Regular attendance at civic and business meetings to maintain community relationships.</div></li></ul></div><div></div><div><div><b>
Other Duties:</b></div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

JW Marriott Marketing Manager

<div><div><b>City, State:</b></div>
Atlanta, Georgia<div></div><div><div><b><br>
Title:</b> JW Marriott Front Office Manager</div></div><div><div><b>
Location:</b><b> </b><i>Atlanta, GA</i></div></div><div><div><b>
Status: </b><i>Full-time</i></div></div><div></div><div><div><div><b>
Job Summary: </b>The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.</div></div><div></div><div><div><b><br>
Essential Functions</b><b> and Duties</b><b>:</b></div></div><div><ul><li><div>
Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.</div></li></ul></div><div><ul><li><div>
Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.</div></li></ul></div><div><ul><li><div>
Address guest issues or complaints promptly to ensure guest satisfaction.</div></li></ul></div><div><ul><li><div>
Ensure rooms are serviced and maintained to the company&rsquo;s established standards.</div></li></ul></div><div><ul><li><div>
Maximize room occupancy within the agreed overbooking policy.</div></li></ul></div></div><div><div><ul><li><div>
Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.</div></li></ul></div><div><ul><li><div>
Ensure that all guest charges are accurately posted and kept up to date.</div></li></ul></div><div><ul><li><div>
Strictly enforce credit control procedures and ensure accounts are balanced daily.</div></li></ul></div><div><ul><li><div>
Oversee efficient and speedy check-out procedures.</div></li></ul></div><div><ul><li><div>
Ensure that luggage is promptly delivered to and collected from guest rooms.</div></li></ul></div><div><ul><li><div>
Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.</div></li></ul></div><div><ul><li><div>
Conduct regular performance appraisals for front office staff, providing training and development as needed.</div></li></ul></div><div></div><div><div><i>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div><b>
Required Experience, Education, and Skills:</b></div></div><div><ul><li><div>
3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.</div></li></ul></div><div><ul><li><div>
Proven leadership and supervisory skills, with the ability to manage and develop a team.</div></li></ul></div><div><ul><li><div>
Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.</div></li></ul></div><div><ul><li><div>
Proficiency in property management systems and financial reporting.</div></li></ul></div><div><ul><li><div>
Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.</div></li></ul></div><div><ul><li><div>
Ability to analyze financial data, including budgets, forecasts, and revenue reports.</div></li></ul></div><div><ul><li><div>
Ability to resolve guest complaints and service issues in a professional and timely manner.</div></li></ul></div><div><ul><li><div>
Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.</div></li></ul></div><div></div><div><div><b>
Work Environment</b><b>:</b></div></div><div><ul><li><div>
Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.</div></li></ul></div></div><div><div><ul><li><div>
Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.</div></li></ul></div><div><ul><li><div>
Must be able to lift and carry objects up to 20 lbs occasionally.</div></li></ul></div><div><ul><li><div>
Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.</div></li></ul></div><div></div><div><div><b>
Other Duties:</b></div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

JW Marriott Front Office Manager

<div><div><b>City, State:</b></div>
Frederica, Delaware<div></div>
$16.00 per hour<div></div><div><br>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

Housekeeper

<div><div><b>City, State:</b></div>
Denver, Colorado<div></div><div><br>
The purpose of a Guest Services Supervisor is to assist the AGM by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.</div><div><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Work with AGM to train and monitor front office staff.</li><li>
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.</li><li>
Communicates with the Engineering Department regarding any maintenance requests from the guests.</li><li>
Communicates with the Housekeeping Department regarding guest rooms and requests.<br>
Has complete working knowledge of software system, including all daily transactions and those which are not performed often.</li><li>
Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.</li><li>
Knows how and where to post all charges.</li><li>
Handles checks and credit cards received from the guests for payment of hotel charges.</li><li>
Knows all room rates.</li><li>
Assists the AGM by handling special requests, group blocking and unusual circumstances.</li><li>
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.</li><li>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</li><li>
Performs any other duties as requested by supervisor.</li></ul><div></div><div>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</div><div></div><div><b>
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE</b></div><div></div><div>
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.</div><div></div><div>
Associate demonstrates a high QUALITY of work:</div><ul><li>
Demonstrates accuracy and thoroughness.</li><li>
Monitors own work to ensure quality.</li><li>
Provides the best possible service to clients and customers.</li></ul><div></div><div>
Associate demonstrates acceptable PRODUCTIVITY standards</div><ul><li>
Meets or exceeds productivity standards.</li><li>
Produces adequate volume of work efficiently in a specific time.</li></ul><div></div><div>
Associate demonstrates excellent CUSTOMER SERVICE SKILLS</div><ul><li>
Responds to requests for service and assistance.</li><li>
Demonstrates the desire and ability to provide high quality service to both internal and external customers.</li><li>
Solicits customer feedback to improve service.</li></ul><div></div><div>
Associate demonstrates INITIATIVE</div><ul><li>
Asks for and offers help when needed.</li><li>
Includes appropriate people in decision-making.</li></ul><div></div><div>
Associate demonstrates ACCOUNTABILITY for their job performance</div><ul><li>
Takes responsibility for own actions.</li><li>
Performs work with little or no supervision; works independently.</li><li>
Can be relied upon regarding task completion and follow up.</li></ul><div></div><div><b>
EDUCATION AND EXPERIENCE REQUIREMENTS</b>:</div><div></div><div>
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.</div><div></div><div><b>
QUALIFICATIONS</b></div><div></div><ul><li>
Must have flexibility to work nights and weekends.</li><li>
Must be able to read and write fluent English.</li><li>
Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>
Ability to write simple correspondence.</li><li>
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.</li></ul><div></div><div><b>
SUPERVISOR RESPONSIBILITIES</b></div><div>
Position will supervise front desk staff, in conjunction with the Guest Service Manager.</div><div></div><div><b>
WORK ENVIRONMENT:</b></div><div>
The work environment normally entails the following:</div><ul><li>
Indoor work environment</li><li>
Minimal to moderate noise levels consistent with hotel environment</li></ul><div>
Top of Form</div><div></div><div><b>
PHYSICAL DEMANDS</b></div><div>
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.</div><div></div><div>
The physical activity normally entails the following attributes.</div><div>
Position is expected to:</div><ul><li>
Stand more than 2/3 of the time</li><li>
Walk more than 2/3 of the time</li><li>
Sit less than 1/3 of the time</li><li>
Lift up to ten pounds.</li><li>
Push / pull up to 10 pounds.</li></ul><div></div><div><br>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

Guest Services Supervisor

<div><div><b>City, State:</b></div>
Loveland, Colorado<div></div>
Pay rate: $19 to $21 depending on experience.<div></div><div><br>
The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.</div><div><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Work with Assistant General Manager and General Manager to train and monitor front office staff.</li><li>
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.</li><li>
Communicates with the Engineering Department regarding any maintenance requests from the guests.</li><li>
Communicates with the Housekeeping Department regarding guest rooms and requests.<br>
Has complete working knowledge of software system, including all daily transactions and those which are not performed often.</li><li>
Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.</li><li>
Knows how and where to post all charges.</li><li>
Handles checks and credit cards received from the guests for payment of hotel charges.</li><li>
Knows all room rates.</li><li>
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.</li><li>
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.</li><li>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</li><li>
Performs any other duties as requested by supervisor.</li></ul><div></div><div>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</div><div></div><div><b>
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE</b></div><div></div><div>
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.</div><div></div><div>
Associate demonstrates a high QUALITY of work:</div><ul><li>
Demonstrates accuracy and thoroughness.</li><li>
Monitors own work to ensure quality.</li><li>
Provides the best possible service to clients and customers.</li></ul><div></div><div>
Associate demonstrates acceptable PRODUCTIVITY standards</div><ul><li>
Meets or exceeds productivity standards.</li><li>
Produces adequate volume of work efficiently in a specific time.</li></ul><div></div><div>
Associate demonstrates excellent CUSTOMER SERVICE SKILLS</div><ul><li>
Responds to requests for service and assistance.</li><li>
Demonstrates the desire and ability to provide high quality service to both internal and external customers.</li><li>
Solicits customer feedback to improve service.</li></ul><div></div><div>
Associate demonstrates INITIATIVE</div><ul><li>
Asks for and offers help when needed.</li><li>
Includes appropriate people in decision-making.</li></ul><div></div><div>
Associate demonstrates ACCOUNTABILITY for their job performance</div><ul><li>
Takes responsibility for own actions.</li><li>
Performs work with little or no supervision; works independently.</li><li>
Can be relied upon regarding task completion and follow up.</li></ul><div></div><div><b>
EDUCATION AND EXPERIENCE REQUIREMENTS</b>:</div><div></div><div>
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.</div><div></div><div><b>
QUALIFICATIONS</b></div><div></div><ul><li>
Must have flexibility to work nights and weekends.</li><li>
Must be able to read and write fluent English.</li><li>
Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>
Ability to write simple correspondence.</li><li>
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.</li></ul><div></div><div><b>
SUPERVISOR RESPONSIBILITIES</b></div><div>
Position will supervise front desk staff, in conjunction with the Guest Service Manager.</div><div></div><div><b>
WORK ENVIRONMENT:</b></div><div>
The work environment normally entails the following:</div><ul><li>
Indoor work environment</li><li>
Minimal to moderate noise levels consistent with hotel environment</li></ul><div>
Top of Form</div><div></div><div><b>
PHYSICAL DEMANDS</b></div><div>
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.</div><div></div><div>
The physical activity normally entails the following attributes.</div><div>
Position is expected to:</div><ul><li>
Stand more than 2/3 of the time</li><li>
Walk more than 2/3 of the time</li><li>
Sit less than 1/3 of the time</li><li>
Lift up to ten pounds.</li><li>
Push / pull up to 10 pounds.</li></ul><div></div><div><br>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

<div><div><b>City, State:</b></div>
Boulder, Colorado<div></div><div><div><b><br>
Title:</b><b> </b>Guest Service Agent</div></div><div><div><b>
Location:</b><b> </b><b><i>Boulder, CO</i></b></div></div><div><div><b>
FLSA:</b><b> </b><i>Non-Exempt</i></div></div><div><div><b>
Status:</b><b> </b><i>Part-time</i></div></div><div><div><b>
Reports to:</b><b> </b>Front Office Manager</div></div><div></div><div><div><b><br>
Pay $20.00</b></div></div><div></div><div><div><div><b>
Job Summary: </b>The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel&rsquo;s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.</div></div><div></div><div><div><b><br>
Essential Functions</b><b> and Duties</b><b>:</b></div></div><div><ul><li><div>
Greet, register, and assign rooms to guests upon their arrival.</div></li></ul></div><div><ul><li><div>
Verify guest credit and establish payment methods for accommodation.</div></li></ul></div><div><ul><li><div>
Keep accurate records of room availability and guest accounts using property management systems.</div></li></ul></div><div><ul><li><div>
Compute bills, collect payments, and make change for guests.</div></li></ul></div><div><ul><li><div>
Perform basic bookkeeping tasks, such as balancing cash accounts.</div></li></ul></div><div><ul><li><div>
Issue room keys and provide necessary instructions to bell attendants.</div></li></ul></div></div><div><div><ul><li><div>
Review accounts and charges with guests during the check-out process.</div></li></ul></div><div><ul><li><div>
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.</div></li></ul></div><div><ul><li><div>
Transmit and receive guest messages using telephones or switchboards.</div></li></ul></div><div><ul><li><div>
Coordinate with housekeeping and maintenance staff to address guest-reported issues.</div></li></ul></div><div><ul><li><div>
Make and confirm reservations for guests.</div></li></ul></div><div><ul><li><div>
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.</div></li></ul></div><div><div><br>
<br>
<i>Reasonable </i><i>accommodations</i><i> may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div><b>
Required Experience, Education, and Skills:</b></div></div><div><ul><li><div>
Previous experience in a hotel front desk or guest service role preferred.</div></li></ul></div><div><ul><li><div>
Strong customer service and communication skills to interact effectively with guests and staff.</div></li></ul></div><div><ul><li><div>
Proficiency in using property management systems and basic office software (e.g., Word, Excel).</div></li></ul></div><div><ul><li><div>
Ability to handle cash transactions and perform basic bookkeeping tasks.</div></li></ul></div><div><ul><li><div>
Excellent problem-solving abilities to resolve guest issues efficiently.</div></li></ul></div><div><ul><li><div>
Strong organizational skills with attention to detail in managing guest reservations and records.</div></li></ul></div><div><ul><li><div>
Ability to work independently and follow established hotel policies and procedures.</div></li></ul></div><div></div><div><div><b>
Work Environment</b><b>:</b></div></div><div><ul><li><div>
Primarily indoor work within the hotel&rsquo;s front desk and lobby areas.</div></li></ul></div><div><ul><li><div>
Requires standing and walking for long periods throughout the shift.</div></li></ul></div><div><ul><li><div>
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).</div></li></ul></div></div><div><div><ul><li><div>
Flexible schedule required, including availability for evening, weekend, and holiday shifts.</div></li></ul></div><div><ul><li><div>
Frequent use of a computer and telephone, interacting with guests and team members.</div></li></ul></div><div></div><div><div><b>
Other Duties:</b></div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

Guest Services Agent

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