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Summit Commercial Cleaning Serv,

Job descriptionOperations Manager Job Responsibilities:<ul><li>Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement.</li><li>Anticipates and tracks operational performance and providing strategic solutions.</li><li>Manages day to day business within the operations department while balancing the responsibilities of various business lines such as business analysis, vendor relationships, and risk management.</li><li>Works with company marketing efforts to help meet new business growth goals.</li><li>Plays a significant role in long-term planning, project reporting and delivering a consistent level of customer service that exceeds expectations.</li><li>Works closely with our back end administrative efforts on budgets, payroll, talent acquisition and Human Resource support.</li><li>Report and consistently exceed weekly and monthly measurable performance metrics.</li><li>Identifies trends and assess opportunities to improve processes and execution.</li><li>Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale and uphold company values.</li><li>Collaborates with transitions and onboarding team as needed.</li><li>Resolve issues of multiple complexity and escalate to appropriate level when required.</li><li>Assesses a variety of situations and provide clarity to team</li><li>Establishes and maintains credible, professional relationships with clients and external vendors.</li><li>Solicits and responds to feedback while gaining commitment and support.</li><li>Supports training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.</li><li>Stays up to date on industry regulations, trends, and technology.</li><li>Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.</li></ul>Operations Manager Qualifications / Skills:<ul><li>Addressing operational concerns and issues, monitoring overall customer satisfaction and delivery of provided services with professionalism and integrity.</li><li>Developing and implementing operational procedures and policies</li><li>Analyzing training needs/requirements in a manner that provides an environment of teamwork and safety</li><li>Excellent interpersonal communication and organizing skills to coordinate project activities and individual site and territory operational execution</li><li>Ability to communicate with others effectively and within the fabric of a team setting</li><li>Good decision-making skills and has a culture of quick response to high-pressure situations</li></ul>Education, Experience:<ul><li>Bachelor&rsquo;s degree in program management, business or public administration.</li><li>Minimum of two (2) years of recent overall management experience in providing facilities, vendor or property management support</li><li>Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility</li></ul>Job Type: Full-timePay: $63,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>janitorial/operations: 2 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Work Location: In person

Operations Manager

Join Summit Commercial Cleaning Serv, and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Summit Commercial Cleaning Serv,

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Operations Manager