Abrar Admin

Sumo Tawasol Tech Co.

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 Job Description:
 
 
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 Serve as the primary point of contact for assigned clients.
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 Build strong, long‑term relationships to enhance satisfaction and loyalty.
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 Lead onboarding and ensure smooth adoption of our products and services.
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 Identify client needs and drive cross‑sell and up‑sell opportunities.
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 Collaborate closely with Sales, Product, Operations, Finance, and Support teams to deliver a seamless client experience.
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 Communicate client feedback internally to support continuous improvement.
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 Monitor account health, identify risks, and implement retention strategies.
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 Manage escalations and coordinate with internal teams for timely resolution.
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 Analyze client usage and prepare performance reports.
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 Qualifications:
 
 
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 Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
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 Minimum Experience two years in client success, account management, or customer‑facing roles.
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 Strong communication, relationship‑building, and problem‑solving skills.
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 Ability to identify and act on cross‑sell and up‑sell opportunities.
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 Experience working across multiple departments and managing competing priorities.
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 </ul>
 
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 Please confirm once the posting is live or if you need any additional details.
 
 
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Account Specialist

Join Sumo Tawasol Tech Co. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sumo Tawasol Tech Co.

About Company

Account Specialist