Qureos Mentor

Sungrow Power Supply Co., Ltd.

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 Job description
 
 
 Position Summary
 
 
 The After Sales Service Engineer is responsible for providing high quality customer support through on-site services in product commissioning, maintenance, repairing and training, as well as provide trainings to regional service engineers and service partners. This is a permanent full-time role based in Karachi, Pakistan.
 
 
 
 
 
 Key responsibilities:
 
 
 Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
 
 
 Providing trainings and support to regional service engineers and service partners
 
 
 Providing remote support to customers through telephone and email
 
 
 Ensuring that the field services comply with the work health and safety requirements
 
 
 Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner
 
 
 
 
 
 Skills and experiences required:
 
 
 Bachelor degree or above in electrical engineering
 
 
 Good command of English, both speaking and writing
 
 
 Excellent and professional customer service skills
 
 
 Superior time management and organisational skills
 
 
 Be a team player and great attention to detail
 
 
 Ability to multi-task with excellent follow up skills and attention to detail.
 
 
 Responsible for the work and your customer
 
 
 
 
 
 Skills and experiences preferred:
 
 
 Experience in a technical support or customer service role within the solar PV industry
 
 
 Hands-on experience in PV inverter repairs and commissioning.
 
 
 
 
 
 About Sungrow
 
 
 As a key high-tech enterprise in China, Sungrow Power Supply Co., Ltd. specializes in R&amp;D, production,sales and services of new energy equipment, such as solar energy, wind energy, electric vehicles, mainly provides photovoltaic inverters, wind energy converters, energy storage systems, floating photovoltaic systems, new energy automotive driving systems, EV charging station, smart energy operation and maintenance services, and commits itself to providing first-class full life cycle solutions of clean energy.
 
 
 Since its establishment in 1997, Sungrow has always been engaged in the field of new energ.
 
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After Sales Service Engineer

Join Sungrow Power Supply Co., Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sungrow Power Supply Co., Ltd.

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After Sales Service Engineer