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SUNNEHANNA COUNTRY CLUB

Job Summary:We are seeking a friendly and professional Host to join our team at Sunnehanna Country Club. As the first point of contact for our members and guests, you will play a key role in ensuring a positive and welcoming experience at our country club. Your exceptional communication skills and attention to detail will help create a warm and inviting atmosphere for everyone.Qualifications:<ul><li>Previous experience in a hospitality or customer service role preferred.</li><li>Strong verbal communication and interpersonal skills.</li><li>Ability to multitask and remain calm during busy periods.</li><li>Friendly, professional demeanor with a strong desire to provide excellent service.</li><li>Ability to work in a team environment and collaborate with other departments.</li><li>Availability to work flexible hours, including weekends and holidays.</li></ul>Benefits:<ul><li>Competitive hourly wage plus tips.</li><li>Opportunities for career growth within the club.</li><li>Employee discounts on food and beverage.</li></ul>Key Responsibilities:<ul><li>Greeting Guests:</li></ul>Welcome and greet members and guests as they arrive at the club, ensuring they feel comfortable and valued from the moment they step in.<ul><li>Reservation Management:</li></ul>Manage reservations, both in-person and over the phone, ensuring accurate booking and efficient seating arrangements.<ul><li>Seating Arrangements:</li></ul>Escort guests to their tables, ensuring that seating is organized and meets the preferences of members and guests.<ul><li>Waitlist Management:</li></ul>Effectively manage waitlists during peak times, providing estimated wait times and updating guests as needed.<ul><li>Answering Inquiries:</li></ul>Handle phone calls and guest inquiries about available services, events, and reservations in a professional and friendly manner.<ul><li>Coordinating with Staff:</li></ul>Collaborate with the restaurant and event staff to ensure that all guest needs are met in a timely and efficient manner.<ul><li>Maintaining Host Area:</li></ul>Keep the host station organized, clean, and presentable to create a welcoming atmosphere for all guests.<ul><li>Handling Special Requests:</li></ul>Record and communicate special guest requests or preferences to the appropriate departments to ensure an exceptional guest experience.<ul><li>Ensuring Positive Guest Experience:</li></ul>Address guest concerns or complaints promptly and professionally, striving to create a positive and memorable experience.<ul><li>Assist in Event Coordination:</li></ul>Assist in coordinating events or special functions, ensuring guests&rsquo; needs are met and that operations run smoothly.<ul><li>Upholding Club Standards:</li></ul>Ensure that all interactions and services align with the club's standards of excellence, providing guests with a high level of hospitality.Job Type: Part-timePay: $10.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Ability to Commute:<ul><li>Johnstown, PA 15905 (Required)</li></ul>Work Location: In person

Host/Hostess

Join SUNNEHANNA COUNTRY CLUB and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SUNNEHANNA COUNTRY CLUB

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Host/Hostess