Qureos Mentor

Supermicro

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 Job Req ID: 23189
 
 
 
 
 
 About Supermicro
 
 
 
 Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 
 
 
 Job Summary
 
 
 
 Supermicro is a global leader in server and IT hardware. We are currently looking for an Account Sales to join the team based in Dubai, UAE and support the sales operation throughout EMEA. You will be responsible for maintaining the quality, efficiency, and integrity of Supermicro's sales process through various means by working with cross functional teams including Engineering, Finance, Logistics, and Programs. Candidates should have an understanding of computer hardware and be keen to work in a fast-paced sales environment. Attention to detail is a must and a can-do attitude is essential. Applicants should be willing and able to travel internationally for either training, events or other business activities.
 
 
 Additionally, candidate needs to be customer &ndash; focused with a positive outlook, and have a clear focus on high quality and business profit
 
 
 
 Essential Duties And Responsibilities
 
 
 
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 Supporting the sales operation to ensure excellent customer experience and generate revenue
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 Manage multiple key accounts and develop them
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 Working with multiple customers and Account Managers across MENA
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 Managing the full sales cycles including orders to ensure a smooth operation
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 Understanding, articulating, and selling propositions with your customers;
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 Identifying and converting opportunities;
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 Identifying and managing sales forecasts for your customers;
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 Be able to deal with complex enquiries and sales leads Promptly
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 Proactively identifying and mapping to target new business opportunities
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 Achieving sales targets and growth;
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 Developing appropriate sales strategy for their assigned accounts
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 Understanding, articulating, and selling product and service propositions;
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 ability to deliver presentations
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 Negotiating with stakeholders;
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 Understanding the global market to identify future customer and product requirements.
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s degree in IT and / or business Administration
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 Experience in Sales 3-5 years and have the ability to sell and negotiate
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 A consistently high level of quality of work is required to ensure new business opportunities are maximized.
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 Have a can-do attitude and be self-motivated with the ability to resolve problems and create solutions
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 Experience of operating both internally and externally.
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 Experience of working in a fast paced Sales environment
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 A consistently high level of quality of work is required to ensure new business opportunities are maximized.
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 Strong team player
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 Prior experience selling technology into corporate accounts is a plus
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 Extremely proactive, highly organized, with proven ability to manage multiple tasks
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 Professionalism combined with a passion for creativity
 
 
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 Salary Range
 
 
 
 
 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
 
 
 
 
 EEO Statement
 
 
 
 
 Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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Sales Account Manager

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 Job Req ID: 27597
 
 
 
 
 
 About Supermicro
 
 
 
 Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
 
 
 
 Job Summary
 
 
 
 Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support &amp; delivery performance.
 
 
 
 Essential Duties And Responsibilities
 
 
 
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 Set goals for specific accounts, primarily responsible for OEM/ODM major accounts.
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 Manage Customer escalations and return-material-authorizations (RMAs)
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 Coordinate multiple sites and functions to exceed customers' expectations.
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 Owns results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining a opportunity pipeline.
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 Relationship management with Customer at executive/resolution-making levels.
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 Accountable for projects/initiatives and drives site focus on efficiency programs.
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 On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.
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 Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.
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 In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.
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 In charge of making process improvements and driving best practices across multi-sites.
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 Ensures all client programs execute to contract, hitting key KPIs.
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 Control of tracking risks on the business and reporting to SMC business accordingly.
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 Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.
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 Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.
 
 
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 Qualifications
 
 
 
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 Typically requires a Bachelor&rsquo;s degree or equivalent experience.
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 Typically requires a minimum of 8 years of sales/account/customer success management experience.
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 Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus.
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 Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
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 Understands the strategic impact of the function across sites.
 
 
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 EEO Statement
 
 
 
 
 Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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(Sr.) Sales Manager - Customer Success

Join Supermicro and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Supermicro

ABOUT_COMPANY

Sales Account Manager

(Sr.) Sales Manager - Customer Success