Qureos Mentor

SWATX

<div>As a Senior Cyber Recovery Consultant, you will provide end-to-end custom consulting, design and implementation support for customers, specifically related to Dell Technologies products. This may include pre-sales kick-offs, consulting, initial design workshops, implementation, customization, integration and outline orientation for the customer. You will work closely with internal and customer resources to ensure a smooth transition from the initial consultation through to integration/production mode. You will be considered a subject matter expert around Cyber Recovery solutions and knowledgeable of industry best practices in the design and implementation of complex Cyber Recovery and Data Protection solutions.
Requirements<ul><li>Lead Cyber Recovery solution and proposal development once project goals and objectives have been defined.</li><li>Operate as a subject matter expert on Cyber Recovery solutions within the Consulting practice, including managing large customer engagements, delivering technical Cyber Recovery workshops to customers, and interpreting/managing complex Statements of Work (SOW&rsquo;s).</li><li>Have full oversight of Cyber Recovery solutions at all stages of the lifecycle &ndash; from initial requirement gathering/validation, through to solution design and delivery.</li><li>Plan implementations and advance strategies for new initiatives.</li></ul>
Essential Requirements<ul><li>Excellent technical knowledge of Cyber Recovery and Data Protection solutions.</li><li>Experience with Data Protection/Backup Recovery Tools &amp; Architecture (Networker, NetBackup, Veeam, TSM, Commvault, etc.) as well as Data Domain and Avamar Technologies.</li><li>Advanced writing skills and demonstrated ability to document processes for the customer.</li><li>Advanced communication skills in working with the customer including awareness of stakeholders and ability to influence outcomes.</li><li>Advanced knowledge, understanding and application of project management principles and methodologies.</li><li>10-15+ years&rsquo; experience with the above</li></ul>
Desirable Requirements<ul><li>Strong Understanding of the wider IT landscape including Network, Storage, Compute , Replication, Backup/Recovery Architectures.</li><li>Good understanding of TOGAF framework.</li></ul></div>

Cyber Recovery Solutions Senior Consultant

<div>SWATX is seeking a Senior Execution PMO to enhance our project management office's capabilities and support the successful execution of high-impact initiatives. This pivotal role requires a seasoned professional who can lead project management efforts, enhance project governance, and ensure alignment with organizational objectives. The ideal candidate will be adept at fostering collaboration, identifying risks, and implementing best practices to drive project success and operational efficiency.
Requirements
Key Responsibilities:<ul><li>Lead the project management office (PMO) in establishing and enforcing project governance, ensuring adherence to policies and methodologies.</li><li>Drive the development of project management best practices across the organization to enhance project delivery effectiveness.</li><li>Oversee and monitor the performance of key projects, providing strategic guidance to project managers and teams.</li><li>Collaborate with senior management to align project outcomes with the company&rsquo;s strategic goals and priorities.</li><li>Facilitate project status reporting and ensure timely communication regarding project risks and issues.</li><li>Conduct in-depth assessments of project performance and provide recommendations for improvement opportunities.</li><li>Mentor and coach project managers and other team members to enhance their project management capabilities.</li><li>Organize and lead PMO meetings, workshops, and training sessions.</li></ul> 
Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Project Management, or a related field; Master&rsquo;s degree is a plus.</li><li>8+ years of experience in project management, with at least 3 years in a PMO leadership role.</li><li>Advanced knowledge of various project management methodologies (Agile, Waterfall, etc.) and relevant tools.</li><li>Exceptional communication, leadership, and stakeholder management skills.</li><li>Strong analytical skills and the ability to make data-driven decisions.</li><li>Proven ability to manage multiple projects simultaneously while maintaining high standards.</li><li>Certifications such as PMP, PgMP, and/or Agile methodologies are highly desirable.</li></ul></div>

Senior Execution PMO

<div>The Execution PMO at SWATX will play a pivotal role in overseeing project execution across various departments. This position requires a proactive individual who can align project execution with strategic goals and ensure compliance with company policies and methodologies. The Execution PMO will be responsible for monitoring project performance, driving improvements in operational efficiency, and facilitating effective communication among project stakeholders. We are looking for a dynamic leader capable of implementing best practices in project management and fostering a culture of accountability and excellence.
Requirements
Key Responsibilities:<ul><li> 
Establish and maintain project management standards and processes to ensure consistent execution across projects.</li><li>Monitor project performance metrics and provide reports to senior management on project status and outcomes.</li><li>Facilitate project kickoff meetings and ongoing updates to ensure alignment among cross-functional teams.</li><li>Identify risks and issues in project execution and lead mitigation and resolution efforts.</li><li>Collaborate with project managers to support the successful delivery of projects within scope, budget, and timeline.</li><li>Develop and maintain a centralized project tracking system to capture project documentation, schedules, and budgets.</li><li>Support training and development initiatives for project managers and team members on project management best practices.</li><li>Conduct post-project evaluations to identify lessons learned and opportunities for process improvement.</li></ul> 
Required Qualifications:<ul><li> 
Bachelor's degree in Business Administration, Project Management, or a related field.</li><li>5+ years of experience in project management, with experience in a PMO environment preferred.</li><li>Strong knowledge of project management methodologies and tools (Agile, Waterfall, etc.).</li><li>Proficient in project management software and tools (e.g., MS Project, JIRA, Trello).</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work collaboratively in a fast-paced, team-oriented environment.</li></ul></div>

Execution PMO

<div>Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.
Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
Requirements<ul>
<li>High school diploma or equivalent is required; a degree in a related field is a plus.</li>
<li>Prior experience in a customer service or call center role is preferred.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Ability to handle stressful situations and manage customer expectations effectively.</li>
<li>Proficient in using computer systems and CRM software.</li>
<li>Fluency in Arabic is preferred; knowledge of English is an advantage.</li></ul></div>

Call center agent

<div>SWATX is on the lookout for a DS Senior Campaign Manager who will bring a data-centric approach to our marketing initiatives. This strategic role is critical for driving impactful campaigns that leverage advanced data science methodologies. You will work closely with data teams to design and execute marketing strategies that not only meet business objectives but also foster customer engagement through data-informed decisions.
Key Responsibilities:<ul>
<li>Lead the formulation and execution of data-driven marketing campaign strategies across various channels, ensuring alignment with customer insights and business goals.</li>
<li>Collaborate with data scientists and analysts to implement advanced analytical models that enhance targeted marketing efforts and optimize customer interactions.</li>
<li>Manage all aspects of the campaign lifecycle, from strategic planning and creative development to execution, analysis, and reporting.</li>
<li>Utilize data analytics tools to monitor campaign performance metrics, providing actionable recommendations for improvement and refinement of tactics.</li>
<li>Foster collaboration between marketing, sales, and product teams to ensure cohesive and effective campaign execution.</li>
<li>Stay informed about the latest trends in data science and marketing analytics to ensure SWATX remains at the forefront of data-driven decision-making.</li>
<li>Mentor junior team members, promoting a culture of data literacy and continuous learning within the marketing team.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Data Science, Marketing, Statistics, or a related field; a Master's degree is preferred.</li>
<li>7+ years of experience in marketing campaign management with a strong focus on data science applications.</li>
<li>Demonstrated success in developing and leading data-driven marketing campaigns that deliver measurable results.</li>
<li>Strong analytical skills and proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software.</li>
<li>Expertise in marketing automation platforms and CRM systems.</li>
<li>Exceptional leadership and communication skills, with the ability to influence and collaborate across teams.</li>
<li>Ability to think strategically while also being hands-on with campaign execution and analysis.</li>
<li>Creative problem-solver with a results-oriented mindset and a passion for leveraging data to drive marketing success.</li></ul></div>

DS Senior Campaign Manager

<div>SWATX is looking for an enthusiastic and detail-oriented Assistant Campaign Manager to help drive our marketing campaigns and initiatives. This role will assist in the planning, execution, and monitoring of various campaigns, helping to enhance our brand presence and engagement with our target audience.
Key Responsibilities:<ul>
<li>Support the Campaign Manager in developing and executing marketing campaigns across multiple channels.</li>
<li>Assist in the creation of campaign materials, including digital content, social media posts, and promotional materials.</li>
<li>Coordinate with internal teams and external vendors to ensure all campaign elements are executed on time and within budget.</li>
<li>Monitor campaign performance through analytics, providing actionable insights and recommendations for optimization.</li>
<li>Maintain organized project documentation and reports to track campaign progress and performance.</li>
<li>Participate in brainstorming sessions and contribute innovative ideas to enhance campaign effectiveness.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Marketing, Business, or a related field.</li>
<li>1-3 years of experience in marketing or campaign management, preferably in a corporate environment.</li>
<li>Strong understanding of digital marketing channels and tools.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work collaboratively in a team-oriented environment.</li>
<li>Proficiency in Microsoft Office Suite and familiarity with marketing software (e.g., email marketing platforms, social media management tools).</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Creative mindset with a willingness to learn and adapt.</li></ul></div>

Assistant Campaign Manager

<div>SWATX is seeking a results-driven DS Campaign Manager to spearhead our data science-driven marketing initiatives. In this pivotal role, you will be responsible for designing and executing campaigns that leverage advanced analytics and machine learning techniques to optimize customer engagement and drive business growth.
Key Responsibilities:<ul>
<li>Develop and execute data-driven campaign strategies that align with overall marketing objectives and leverage customer insights.</li>
<li>Collaborate with data science teams to identify key metrics and analytical models that enhance campaign performance.</li>
<li>Design, implement, and manage the end-to-end campaign process, from planning and setup through execution and post-campaign analysis.</li>
<li>Utilize advanced analytics tools to monitor campaign performance, providing actionable insights and recommendations for continuous improvement.</li>
<li>Work closely with cross-functional teams, including marketing, sales, and product development, to foster a data-centric culture.</li>
<li>Stay current with industry trends in data-driven marketing and analytics, applying best practices to enhance campaign effectiveness.</li>
<li>Manage the campaign budget and timelines, ensuring projects are delivered on schedule and within allocated resources.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Data Science, Marketing, Statistics, or a related field; a Master's degree is preferred.</li>
<li>5+ years of experience in campaign management or marketing analytics, with a strong focus on data-driven strategies.</li>
<li>Proven track record of successfully managing and executing complex marketing campaigns.</li>
<li>Strong analytical skills, with expertise in data visualization tools (e.g., Tableau, Power BI) and statistical analysis.</li>
<li>Proficiency in marketing automation platforms and CRM systems.</li>
<li>Excellent communication and interpersonal skills to effectively collaborate with diverse teams.</li>
<li>Ability to thrive in a fast-paced environment and manage multiple priorities effectively.</li>
<li>Creative problem-solver with a strategic mindset and results-oriented approach.</li></ul></div>

DS Campaign Manager

<div>SWATX is seeking an experienced and proactive Campaign Manager to lead our marketing initiatives and drive successful campaigns. In this role, you will be responsible for planning, executing, and optimizing multi-channel marketing campaigns that resonate with our target audience and deliver measurable results.
Key Responsibilities:<ul>
<li>Develop and execute comprehensive marketing campaign strategies that align with business goals.</li>
<li>Oversee the entire campaign lifecycle, from ideation to execution and post-campaign analysis.</li>
<li>Collaborate with cross-functional teams, including design, content, and sales, to create engaging campaign assets.</li>
<li>Manage campaign budgets and timelines, ensuring that all projects are completed on time and within budget.</li>
<li>Analyze campaign performance data to assess effectiveness and identify areas for improvement.</li>
<li>Stay up-to-date with industry trends and best practices, leveraging insights to enhance campaign strategies.</li>
<li>Build and maintain strong relationships with external partners and vendors to support campaign execution.</li>
<li>Lead and mentor junior team members, fostering a collaborative and results-driven work environment.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Marketing, Communications, or a related field.</li>
<li>4-10 years of experience in campaign management or a similar marketing role.</li>
<li>Proven track record of successfully managing and executing marketing campaigns across various channels.</li>
<li>Strong analytical skills with the ability to interpret data and make informed decisions.</li>
<li>Excellent verbal and written communication skills, with a creative approach to storytelling.</li>
<li>Proficient in marketing automation tools and analytics platforms.</li>
<li>Ability to thrive in a fast-paced, dynamic environment while managing multiple projects simultaneously.</li>
<li>Strong leadership qualities and a team-oriented mindset.</li></ul></div>

Campaign Manager

Join SWATX and explore 176 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.