Senior People & Process Consultant

Key Responsibilities

🔹 Organizational & People Governance

Design and optimize organizational structures aligned with strategic objectives.
Develop and implement RACI matrices and accountability frameworks.
Define role clarity, decision rights, and reporting structures.
Lead workforce alignment initiatives across business functions.
Establish performance governance and people KPIs.

🔹 Operating Model & Organizational Effectiveness

🔹 Process Excellence & Optimization

Analyze, map, and redesign end-to-end business processes.
Implement process governance frameworks and standard operating procedures (SOPs).
Drive continuous improvement initiatives.
Establish process KPIs and performance monitoring dashboards.
Ensure integration between people structures and process workflows.

🔹 Transformation & Business Management Support

Support enterprise transformation initiatives through people and process alignment.
Facilitate workshops with senior stakeholders to define operating standards.
Identify gaps in process maturity and implement corrective action plans.
Promote best practices in business management and operational excellence.

Required Qualifications & Experience

11+ years of experience in Organizational Design, Business Process Management, or Enterprise Transformation.
Strong expertise in operating model development and workforce alignment.
Experience leading process reengineering initiatives.
Strong stakeholder management and executive communication skills.
Proven ability to work across cross-functional teams in complex organizations

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