Qureos Mentor

Sweet Cakes LLC dba Nothing Bundt Cakes

Job Description: Assists the manager with finishing tasks in all departments. In addition, assists with marketing, working events, opening/closing the store, team member and/or guest issues with a focus on customer retention. Teamwork and exceeding guest expectations are top priorities at the store. Our stores operate 7 days a week. Weekdays &amp; weekends with open availability with ability to open or close. Must be 18+ years old.Characteristics:<ul><li>Reliable</li><li>Independent worker</li><li>Excellent customer service</li><li>Sense of urgency</li><li>Efficient time management</li><li>Accountable</li><li>Leadership qualities</li><li>Positive attitude</li></ul>Responsibilities Include but not limited to:<ul><li>Uphold Nothing Bundt Cakes&rsquo; image, brand and culture</li><li>Maintain the safety and security of the store and the team</li><li>Create and maintain a positive work environment</li><li>Help store departments - frosting and guest service representatives to ensure product and service is meeting or exceeding NbC standards</li><li>Work between departments to make sure everything is running smooth and that customers wait time is meeting or exceeding standards</li><li>Assist in training new employees</li><li>Open/close store &ndash; key holder</li><li>Reconcile cash drawers and daily reports</li><li>Banking deposits and stocking cash drawers with change</li><li>Assist with daily and monthly inventory</li><li>Assist with holiday preparation: Store for peak/holiday times to ensure enough is product is allocated, crafted &amp; prep-work is completed.</li><li>Ensure bakery is clean and organized for both</li><li>Be involved in resolving customer needs and/or complaints</li><li>Including Credit process, voids, refunds, emailing receipts, etc.</li><li>Evaluate performance and accountability of team</li><li>Ensure all same-day and next-day orders are complete and completed accurately (this includes crafting orders) &ndash; this includes fulfilling a shift position in Store</li><li>Assist in additional tasks listed but not limited to: marketing, events, deliveries, and weddings</li><li>30- 35 hours per week &ndash; Must be flexible in scheduling and adhere to blackout dates</li></ul>Requirements:<ul><li>2-3 + years of customer service experience</li><li>Microsoft Word/Excel experience preferred but not required</li><li>Valid driver&rsquo;s license</li><li>Must be 18+</li></ul>Compensation/Benefits:<ul><li>Woman owned family store</li><li>Starting pay negotiable</li><li>Great hours</li><li>Growth opportunities</li><li>Store discount</li><li>Paid training</li></ul>Job Type: Part-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Application Question(s):<ul><li>Are you able to carry and lift 50 lbs?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Ability to Commute:<ul><li>St. Louis Park, MN 55426 (Required)</li></ul>Work Location: In person

Store Shift Lead

Join Sweet Cakes LLC dba Nothing Bundt Cakes and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sweet Cakes LLC dba Nothing Bundt Cakes

ABOUT_COMPANY

Store Shift Lead