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SWIFT HAWK EXPRESS FREIGHT BROKER LLC

Job Scope: Online Sales Executive (Logistics)1. Online Enquiry Handling<ul><li>Manage incoming enquiries via WhatsApp, email, company website, social media, and online ads.</li><li>Provide information on logistics services such as freight, trucking, warehousing, delivery solutions, and pricing.</li></ul>2. Sales Consultation &amp; Quotation<ul><li>Understand customer shipping needs (pickup location, destination, cargo type, weight, timeline).</li><li>Prepare accurate quotations, rate cards, and service proposals.</li><li>Advise customers on the best logistics solutions, routes, and service options.</li></ul>3. Lead Management &amp; Conversion<ul><li>Follow up promptly with online leads to convert enquiries into confirmed bookings.</li><li>Maintain customer records in CRM or lead sheet.</li><li>Track enquiry status, follow-up progress, and deal closure.</li></ul>4. Coordination With Operations<ul><li>Work with operations team for pickup scheduling, transportation arrangement, and cargo movement.</li><li>Ensure all customer requirements are communicated clearly to the operations team.</li><li>Assist in resolving delivery or service issues if they occur.</li></ul>5. Customer Support &amp; Relationship Building<ul><li>Provide after-sales support and update customers on shipment status when needed.</li><li>Build long-term relationships to secure repeat business.</li><li>Handle customer feedback professionally and escalate issues when necessary.</li></ul>6. Reporting &amp; Sales Targets<ul><li>Prepare daily/weekly lead tracking and sales reports.</li><li>Achieve monthly sales and revenue targets set by management.</li></ul>7. Collaboration &amp; Improvement<ul><li>Work with marketing team to improve online campaigns and enquiry conversion.</li><li>Suggest improvements for pricing, service packages, and customer communication.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Sales Executive (Online Enquiries)

Join SWIFT HAWK EXPRESS FREIGHT BROKER LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SWIFT HAWK EXPRESS FREIGHT BROKER LLC

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Sales Executive (Online Enquiries)