Urwah Admin

Tafaseel

Job Purpose
 The Telesales Representative is responsible for contacting potential patients by phone, introducing services, and providing information to support treatment decisions. The role focuses on lead conversion, building trust with patients, and ensuring a professional, patient-centered experience that supports business growth in the offshore market.
 
Key Tasks and Responsibilities
 
Patient Communication & Lead Conversion
 
Make outbound calls to prospective patients from provided leads.
 
Present services clearly, addressing patient needs and concerns.
 
Follow up on warm leads and update CRM systems.
 
Schedule appointments and coordinate with relevant teams.
 
Sales & Performance
 
Work toward daily, weekly, and monthly lead conversion targets.
 
Track personal performance in line with team goals.
 
Support promotional campaigns by informing patients of current offers.
 
Administration & Reporting
 
Record calls, leads, and outcomes accurately in the CRM system.
 
Provide feedback on lead quality to sales and marketing teams.
 
Submit performance reports as requested.
 
Teamwork & Professional Standards
 
Collaborate with colleagues to ensure smooth patient communication.
 
Maintain brand standards in all patient interactions.
 
Adhere to confidentiality, data protection, and professional ethics.
 
Qualifications and Skills
 
Experience in telesales, customer service, or call center roles (healthcare or medical tourism experience is a plus).
 
Strong communication and persuasion skills to build patient trust.
 
Fluency in English; additional languages are a plus.
 
Comfortable using CRM systems and patient databases.
 
Target-driven, self-motivated, and able to work in a fast-paced environment.
 
Professional, reliable, and aligned with values of patient focus, transparency, and respect.

Teleales Representative - Ajman

Job Description
 
We are looking for a results-oriented and creative Marketing Manager to lead our marketing strategies, strengthen our brand presence, and drive lead generation across all channels.
 
Key Responsibilities
 
Marketing Strategy & Planning
 Develop and implement comprehensive marketing plans aligned with company objectives.
 Conduct market research and competitive analysis specific to the UAE real estate sector.
 Identify and segment target audiences for customized campaigns.
 Campaign Management & Content Creation
 Plan and execute multi-platform marketing campaigns (online and offline).
 Oversee social media content, print collateral, and video production.
 Coordinate with internal teams and external agencies to deliver high-quality marketing materials.
 Digital Marketing
 Manage and optimize digital advertising campaigns (Google Ads, Meta, LinkedIn) to maximize lead generation.
 Improve website content, SEO performance, and overall digital presence.
 Track, analyze, and report on campaign performance with actionable insights.
 Team Leadership & Coordination
 Lead the in-house marketing team and manage relationships with vendors.
 Work closely with the sales team to ensure marketing efforts align with sales targets.
 Maintain consistent branding and messaging across all channels.
 Requirements
 Bachelor’s degree in Marketing, Business Administration, or related field.
 Minimum 7 years of marketing experience, including 3+ years in the UAE real estate market.
 Proven expertise in digital marketing, lead generation, and campaign management.
 Proficient in social media platforms, Google tools, and basic design applications.
 Strong leadership, communication, and project management skills.
 Arabic language proficiency is a must.

Marketing Manager – Real Estate

Public Relations Officer
 
Position Summary: 
The Public Relations Officer is responsible for ensuring a positive and seamless employee experience throughout the onboarding and offboarding processes. The role involves coordinating orientation programs, supporting new hires with necessary documentation, facilitating smooth transitions for departing employees, and collaborating with various departments to maintain compliance and efficiency.
 
Key Responsibilities: 
Facilitate the onboarding process for new hires, ensuring a positive and seamless experience.
 
Coordinate orientation sessions, training programs, and introductions to company policies and culture.
 
Assist new employees with completing necessary paperwork, including employment contracts and benefit enrollment forms.
 
Provide guidance and support to new hires regarding job responsibilities, team dynamics, and company resources.
 
Collaborate with HR, hiring managers, and other departments to ensure all onboarding requirements are met.
 
Collect feedback from new hires to continuously improve the onboarding process.
 
Manage the offboarding process for employees leaving the organization.
 
Coordinate exit interviews, collect company property, and ensure smooth transitions.
 
Administer necessary paperwork and update HR records and systems accordingly.
 
Provide support and guidance to departing employees regarding benefits, final payments, and next steps.
 
Collaborate with HR, IT, and other departments to facilitate efficient and compliant offboarding processes.
 
Conduct exit surveys to gather feedback and identify areas for improvement.
 
Qualifications & Skills: 
Bachelor’s degree in Human Resources, Business Administration, or a related field.
 
Prior experience in onboarding, offboarding, or HR support functions.
 
Strong interpersonal and communication skills.
 
Excellent organizational and time management abilities.
 
Ability to maintain confidentiality and handle sensitive information.
 
Proficiency in HR systems and MS Office Suite.

Public Relations Officer - Qatar

Job Description: HR Generalist
 
Position Overview: 
The HR Generalist will be responsible for overseeing a wide range of human resource functions, ensuring smooth operations across employee relations, payroll, compliance, and employee lifecycle management. This role plays a key part in fostering a positive workplace culture, maintaining legal compliance, and ensuring accurate and timely HR processes.
 
Key Responsibilities: 
Employee Relations
 
Manage employee relations issues and promote a positive work environment.
 
Provide guidance and support to employees and managers on employee relations matters.
 
Investigate and resolve employee complaints, grievances, and conflicts.
 
Develop and implement employee relations policies, procedures, and programs.
 
Conduct training sessions on topics related to employee relations and workplace behavior.
 
Monitor employee morale and satisfaction and recommend interventions to address concerns.
 
Payroll Administration
 
Manage the entire payroll process, ensuring that employee salaries, bonuses, and deductions are calculated accurately and processed on time.
 
Ensure compliance with Qatar Labour Law and wage protection regulations.
 
Maintain accurate attendance data for payroll calculations.
 
Ensure compliance with tax regulations, including proper withholding and reporting of employee taxes.
 
Employee Records Management
 
Maintain accurate and up-to-date employee records, including personal details, salary information, and tax data.
 
Manage changes in employee status such as new hires, terminations, and promotions.
 
End of Service Benefits (EOSB)
 
Manage the entire EOSB process, ensuring gratuities, annual leave encashment, and related benefits are calculated accurately and processed on time.
 
Qualifications: 
Bachelor’s degree in Human Resources, Business Administration, or related field.
 
Proven experience as an HR Generalist or in a similar HR role.
 
Strong knowledge of Qatar Labour Law and HR best practices.
 
Proficiency in payroll systems and HRIS.
 
Excellent communication, interpersonal, and problem-solving skills.
 
Strong organizational skills with attention to detail.

HR Generalist – Qatar

Join Tafaseel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tafaseel

ABOUT_COMPANY

Teleales Representative - Ajman

Marketing Manager – Real Estate

Public Relations Officer - Qatar

HR Generalist – Qatar