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Takle Eye Group

Call Center RepresentativeLocation: Takle Eye Group Job Type: Full-TimeJob SummaryTakle Eye Group is seeking a professional and dependable Call Center Representative to join our growing team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced medical office environment. This position plays a key role in providing outstanding patient service while efficiently managing incoming calls, scheduling appointments, and assisting with patient needs.Responsibilities<ul><li>Answer incoming calls in a courteous and professional manner</li><li>Schedule and confirm patient appointments</li><li>Assist patients with questions, referrals, and appointment needs</li><li>Maintain accurate patient information and documentation</li><li>Handle high call volumes efficiently while maintaining quality service</li><li>Work closely with office staff and providers to ensure smooth patient flow</li><li>Maintain confidentiality and professionalism at all times</li><li>Provide excellent customer service to patients and team members</li></ul>Qualifications<ul><li>Previous customer service or call center experience preferred</li><li>Strong phone communication and active listening skills</li><li>Ability to multitask in a fast-paced medical office environment</li><li>Professional and friendly demeanor with patients and staff</li><li>Basic computer and typing skills</li><li>Experience with scheduling software and electronic medical records (EMR) preferred</li><li>Strong organizational and time management skills</li><li>Ability to handle high call volumes efficiently</li><li>Attention to detail and accuracy when scheduling appointments and referrals</li><li>Reliable attendance and punctuality required</li><li>Team-oriented with willingness to assist coworkers when needed</li></ul>Benefits<ul><li>Competitive pay based on experience</li><li>Supportive team environment</li><li>Opportunity for growth within the company</li></ul>Pay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Call Center

Join Takle Eye Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Takle Eye Group

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Call Center