Qureos Mentor

Takumi Motors

The role of an Automotive Aftersales Business Development Manager revolves around growing and optimizing the revenue and performance of a company&rsquo;s aftersales operations, which typically includes service, spare parts, accessories, warranties, and customer retention programs, after a vehicle is sold.Key Responsibilities:<ul><li>Business Growth &amp; Strategy</li><li>Develop and implement strategies to increase aftersales revenue and profitability.</li><li>Identify new business opportunities within the aftersales ecosystem (e.g., service plans, extended warranties, digital tools).</li><li>Performance Management</li><li>Monitor KPIs like service retention rates, average invoice value, and customer satisfaction.</li><li>Analyze market trends, competitor performance, and internal data to guide decision-making.</li><li>Dealer/Workshop Network Support</li><li>Collaborate with dealer/service center networks to improve operational efficiency and customer experience.</li><li>Support implementation of service campaigns, promotions, and technical updates.</li><li>Customer Retention &amp; Experience</li><li>Design and implement customer loyalty and retention programs.</li><li>Ensure excellent service quality and post-sale support.</li><li>Training &amp; Enablement</li><li>Coordinate training programs for service advisors, technicians, and parts teams.</li><li>Ensure alignment with brand standards and technical updates.</li><li>Cross-Functional Collaboration</li><li>Work closely with sales, marketing, supply chain, and technical teams.</li><li>Provide feedback for vehicle development based on aftersales insights.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>automotive aftersales: 3 years (Preferred)</li></ul>License/Certification:<ul><li>uae driving license (Required)</li></ul>Application Deadline: 15/04/2025

Business Development Manager - Automotive Aftersales

Job Summary We are seeking a motivated and detail-oriented Parts Advisor to join our dynamic team. The ideal candidate will play a crucial role in managing inventory, sourcing parts, and providing exceptional service to our customers in the automotive industry. This position requires strong organizational skills and a passion for automotive service, ensuring that all parts are readily available for repairs and maintenance.Responsibilities<ul><li>Manage parts inventory, ensuring accurate stock levels and timely replenishment.</li><li>Source and procure automotive parts from various suppliers while maintaining strong supplier relationships.</li><li>Communicate with outside service providers for machine shop, and other outsourcing works.</li><li>Assist technicians with parts identification and availability for auto body repair and other services.</li><li>Use different parts catalogs to identify parts with the help of VIN, for multiple brands.</li><li>Maintain a clean and organized work environment, including the safe operation of other mechanical equipment</li></ul>*Requirements<ul><li>Previous experience in a dealership or automotive service environment is preferred.</li><li>Familiarity with inventory control systems and processes.</li><li>Strong sourcing skills to identify the best suppliers for required parts.</li><li>Knowledge of auto body repair, and mechanical repair is a plus</li><li>Excellent communication skills with a focus on customer satisfaction.</li><li>Ability to work collaboratively within a team while also being self-motivated.</li></ul>Join us as we strive to provide top-notch service in the automotive industry!Job Type: Full-timePay: From AED3,500.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Parts procurement?</li><li>How many years of experience do you have in inventory management?</li><li>Do you have contacts from the used market for parts supply?</li></ul>Application Deadline: 05/05/2025

Automotive Spare Parts Advisor

Join Takumi Motors and explore 2 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.