Urwah Admin

Tandoori Restaurants

Restaurant ManagerJob Type: Full-time Experience Required: Minimum 1 year in Restaurant ManagementAbout the Role:We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations and lead our team to deliver outstanding dining experiences. The ideal candidate will be passionate about hospitality, possess strong leadership skills, and have a proven track record in managing restaurant operations efficiently.Key Responsibilities:Team Management<ul><li>Train, schedule, and manage restaurant staff, including servers, cooks, hosts, and support staff.</li><li>Provide leadership, mentorship, and performance feedback to create a positive and productive work environment.</li><li>Conduct regular staff evaluations and address performance issues proactively.</li></ul>Customer Experience<ul><li>Ensure high standards of customer service by engaging with guests and resolving complaints promptly.</li><li>Train staff to handle customer concerns professionally and deliver exceptional service.</li><li>Uphold a welcoming and enjoyable dining atmosphere at all times.</li></ul>Operational Efficiency<ul><li>Coordinate with kitchen staff to ensure timely and quality food production.</li><li>Maintain inventory levels, manage procurement, and minimize waste.</li><li>Prepare budgets, monitor expenses, and drive cost-effective operations.</li></ul>Food Quality &amp; Safety<ul><li>Collaborate with chefs to design and update menus based on customer preferences and seasonal trends.</li><li>Ensure consistent food quality, presentation, and portion control.</li><li>Enforce compliance with food safety standards and health regulations.</li><li>Conduct regular inspections to ensure hygiene and safety protocols are being followed.</li></ul>Marketing &amp; Business Development<ul><li>Develop and implement local marketing strategies to increase brand awareness and drive customer traffic.</li><li>Plan and organize events, promotions, and campaigns to boost visibility.</li><li>Conduct field visits as part of outreach and customer acquisition efforts.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in restaurant management.</li><li>Strong leadership, interpersonal, and communication skills.</li><li>Proven ability to manage teams and deliver exceptional customer service.</li><li>Understanding of restaurant operations, budgeting, and inventory management.</li><li>Knowledge of food safety and health regulations.</li></ul>What We Offer:<ul><li>A dynamic and supportive work environment</li><li>Opportunities for growth and career advancement</li><li>Competitive salary (based on experience)</li><li>Staff meals and Accommodation.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Restaurant Manager

We are seeking a highly responsible and detail-oriented Operations Manager to oversee the day-to-day back-of-house (BOH) and front-of-house (FOH) operations of our restaurant branch. The ideal candidate will be responsible for supervising staff performance, cash flow management, vendor relations, financial reporting, compliance with FBR/GST/WHT laws, and overall branch administration to ensure seamless business operations.Key Responsibilities:Team &amp; Staff Management<ul><li>Monitor and improve the performance of BOH and cashier staff.</li><li>Ensure compliance with staff living/residence standards (cleanliness, security, safety).</li><li>Maintain employee records, resumes, uniforms issuance, and staff advances.</li><li>Prepare and share daily attendance reports with accurate time logs.</li><li>Conduct daily meetings with Restaurant Manager (RM) and Chef for performance evaluation.</li></ul>Financial &amp; Cash Management<ul><li>Collect and verify daily cash from cashiers as per sales.</li><li>Manage all deposit/withdrawal transactions and maintain accurate records.</li><li>Monitor daily, weekly, and monthly financial reports including:</li><li>DBR, Sales Target Reports, Inventory Closing, Payables/Receivables, Bank Ledgers</li><li>GST &amp; Withholding Tax reports, Purchase Invoices</li><li>Coordinate with Head Office and legal team for GST filing and WHT challans.</li></ul>Vendor &amp; Purchase Management<ul><li>Generate purchase invoices for all COGS/Non-COGS items.</li><li>Ensure vendor compliance based on the approved vendors list.</li><li>Review and update purchase checklists in coordination with the Supply Chain team.</li></ul>Operations &amp; Compliance<ul><li>Monitor POS/FBR systems to ensure proper QR sales and serial printing.</li><li>Track and optimize COGS and cost control measures daily.</li><li>Maintain utility bills and ensure payment approvals per SOP.</li><li>Monitor and log generator fuel/diesel, LPG consumption, and preventive maintenance tasks.</li><li>Maintain physical and digital records of expenses, vouchers, and salary reports.</li></ul>Branch Administration<ul><li>Supervise repair and maintenance activities (kitchen, dining, toilets, parking, etc.).</li><li>Ensure proper filing of physical records, company letters, and approvals.</li><li>Handle rent payments and WHT deductions for restaurant and staff accommodation.</li><li>Maintain emergency response setups (fire extinguisher, first aid, contact numbers, etc.)</li></ul>Reporting &amp; Communication<ul><li>Verify branch credit sales/receivables with timely reporting to HO.</li><li>Ensure effective use of official email and communication channels.</li><li>Maintain professionalism and protect company data and confidentiality.</li></ul>Requirements:<ul><li>Bachelor's degree in Business, Finance, Hospitality, or related field.</li><li>3+ years of proven experience in operations, preferably in the F&amp;B industry.</li><li>Strong knowledge of POS, inventory systems, and financial reporting.</li><li>Understanding of GST, WHT, and FBR compliance in Pakistan.</li><li>Strong leadership, communication, and team management skills.</li><li>Proficient in MS Office (especially Excel) and accounting software.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional growth opportunities</li><li>Supportive work environment</li><li>Food and Accommodation</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs750,000.00 per monthWork Location: In person

Operations Manager - Restaurants

Job DescriptionWe are looking for a reliable and customer-focused Cashier to join our team in Islamabad. The ideal candidate will be responsible for handling transactions accurately, maintaining checkout areas, and delivering excellent customer service.Key Responsibilities<ul><li>Collect payments (cash, credit, debit, coupons, gift cards).</li><li>Issue receipts, refunds, exchanges, or tickets as required.</li><li>Balance the cash register and generate daily transaction reports.</li><li>Maintain accurate Cash In / Cash Out records.</li><li>Ensure checkout areas remain clean, tidy, and well-organized.</li><li>Welcome customers, respond to inquiries, and provide recommendations.</li><li>Process refunds and resolve customer complaints politely and efficiently.</li><li>Bag or wrap purchases for safe transport.</li><li>Follow all store procedures and policies for handling transactions.</li></ul>Requirements<ul><li>Previous experience as a cashier, sales associate, or in a customer service role preferred.</li><li>Basic math and computer skills.</li><li>Strong attention to detail and accuracy in handling cash.</li><li>Good communication and interpersonal skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Must be reliable, punctual, and trustworthy.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Cashier

Overview:We are seeking an experienced and results-driven Procurement &amp; Supply Chain Manager to lead and oversee the end-to-end procurement and supply chain functions at Tandoori. This role requires a strategic thinker who can optimize sourcing strategies, manage supplier relations, drive cost efficiencies, and ensure seamless supply chain execution across all restaurant branches and business units. The Procurement Manager will be responsible for policy development, supplier performance, contract management, and risk mitigation while supervising the procurement team and aligning procurement objectives with business goals.Key Responsibilities:<ul><li>Strategic Procurement Leadership</li><li>Supply Chain Management</li><li>Team Supervision &amp; Development</li><li>Policy, Process &amp; Compliance</li><li>Budgeting &amp; Cost Control</li><li>Risk Management</li><li>Technology &amp; Data Utilization</li></ul>Required Qualifications &amp; Experience:<ul><li>Master&rsquo;s degree in Supply Chain Management, Business Administration, or a related field.</li><li>Minimum 6&ndash;8 years of progressive experience in procurement and supply chain roles, including at least 2&ndash;3 years in a managerial or supervisory capacity.</li><li>Experience in the hospitality, restaurant, or retail food sector is highly preferred.</li></ul>Key Competencies:<ul><li>Strong leadership, mentoring, and people management skills.</li><li>Exceptional negotiation and contract management capabilities.</li><li>In-depth knowledge of sourcing, supplier evaluation, and category management.</li><li>Excellent planning, coordination, and decision-making skills.</li><li>Strong business acumen with a proactive and results-oriented mindset.</li><li>Proficient in MS Excel, ERP systems, and supply chain software/tools.</li><li>Ability to thrive in a fast-paced, multi-location business environment.</li></ul>Job Type: Full-timeWork Location: In person

Procurement & Supply Chain Manager

About the Role:Tandoori Restaurant &amp; Caterers is seeking a detail-oriented and experienced Internal Audit Officer to support our Internal Audit Department in conducting both financial and operational audits across our restaurant branches. The ideal candidate will play a key role in ensuring compliance with internal SOPs, financial controls, procurement policies, inventory management, and vendor payment procedures.Key Responsibilities:Sales &amp; Revenue Audit<ul><li>Verify daily cash and credit sales entries in the accounting system with supporting vouchers and required approvals.</li><li>Ensure discounts and complimentary bills are approved by the Restaurant Manager (RM).</li><li>Review customer ledgers, follow up on outstanding balances, and prepare aging reports.</li><li>Reconcile cash balances with the cash book and conduct surprise cash audits with the cashier and accountant.</li><li>Reconcile card sales and online platform (e.g., Foodpanda) payments with sales ledgers and bank statements.</li></ul>Credit Sales &amp; Receivables<ul><li>Ensure that all credit terms, MOUs, and customer agreements are in place and adhered to.</li><li>Reconcile accounts receivable as per agreed terms and generate regular aging analysis.</li><li>Ensure discount and complimentary policies are applied according to company policy.</li></ul>Catering &amp; Cafeteria Sales<ul><li>Conduct audits on catering and cafeteria sales as per management guidelines.</li></ul>Vendor Payments &amp; Procurement Review<ul><li>Verify that purchases follow Head Office procurement policies, including the use of approved vendors and brands.</li><li>Review vendor invoices, MOUs, and terms of payment.</li><li>Audit vendor payments, purchase orders, and prepare vendor aging reports for overdue balances.</li><li>Confirm compliance with procurement SOPs.</li></ul>Documentation &amp; Bookkeeping<ul><li>Ensure vendor bills include valid details (company name, address, contact, item specs) and are from approved vendors.</li><li>Cross-check store inventory levels before approving new purchases.</li><li>Confirm procurement rates are approved and attached to relevant documentation.</li><li>Validate all payment vouchers for completeness, accuracy, and compliance with tax regulations.</li></ul>Inventory &amp; Stock Audits<ul><li>Conduct physical stock checks and document discrepancies (shortages or excesses).</li><li>Ensure purchases match approved vendor lists and brand specifications.</li><li>Validate necessity of purchases and check for reordering level adherence.</li><li>Audit Purchase Orders (P.O.s), Goods Receipt Notes (GRNs), and store receiving reports.</li><li>Cross-verify COGS data and perform surprise audits of inventory and stores.</li></ul>Asset Register Management<ul><li>Maintain an up-to-date Asset Register for kitchen equipment, electric appliances, furniture, generators, signage, and other assets.</li><li>Ensure all assets are properly tagged/coded and recorded in the system with accurate details.</li></ul>Requirements:<ul><li>Education: Minimum B.Com, BBA, MBA (Finance)</li><li>Experience: Minimum 3-5 years in accounting and bookkeeping, preferably in the hospitality or restaurant industry</li><li>Technical Skills: Proficient in MS Excel, accounting software, and audit tools</li><li>Strong understanding of internal controls, reconciliations, and inventory audits</li><li>Excellent communication, report writing, and analytical skills</li><li>High level of integrity and ability to handle confidential financial information.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Internal Audit Officer