Qureos Mentor

Tapville Social - Jersey City

Job Overview We are seeking an enthusiastic and friendly Host/Hostess to join our dynamic team. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our guests, ensuring they have a positive dining experience from the moment they arrive. This position requires excellent communication skills, a strong focus on customer service, and the ability to manage guest relations effectively.Responsibilities<ul><li>Greet and welcome guests as they arrive, ensuring a warm and friendly first impression.</li><li>Manage reservations and seating arrangements efficiently to optimize table turnover.</li><li>Provide accurate wait times and keep guests informed during busy periods.</li><li>Assist in maintaining the cleanliness and organization of the front-of-house area.</li><li>Collaborate with servers and kitchen staff to ensure smooth service flow.</li><li>Handle guest inquiries and complaints with professionalism, aiming for resolution and satisfaction.</li><li>Utilize POS systems such as Aloha POS or Micros POS for managing reservations and orders as needed.</li><li>Uphold high standards of hospitality and guest services throughout the dining experience.</li></ul>Requirements<ul><li>Previous Host/Host or restaurant experience is preferred, with a strong understanding of food service operations.</li><li>Exceptional customer service skills with a focus on guest relations and satisfaction.</li><li>Strong communication skills, both verbal and written, with excellent phone etiquette.</li><li>Experience with POS systems (Aloha POS or Micros POS) is a plus.</li><li>Ability to work in a fast-paced environment while maintaining composure under pressure.</li><li>A background in hospitality or hotel services is advantageous but not mandatory.</li><li>Must be able to work flexible hours, including evenings and weekends as required by the restaurant's schedule. Join us in delivering exceptional dining experiences while working in a vibrant team environment!</li></ul>Job Types: Full-time, Part-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Restaurant Host/Hostess

Join Tapville Social - Jersey City and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tapville Social - Jersey City

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Restaurant Host/Hostess