Abrar Admin

Tech First

Role Description:This is a remote role for a Help Desk Support Tier 1 located in San Juan, PR.The role will involve technical support and troubleshooting assistance to clientvia phone and chat. The Help Desk Support Tier 1 will also be responsible forsetting up and configuring computers, software installations, and providingcustomer support.Qualifications:<ul><li>Technical Support, Troubleshooting, Desktop Support skills</li><li>Customer Support Experience</li><li>Ability to diagnose and resolve hardware and software related issues</li><li>Excellent communication and interpersonal skills</li><li>Experience with Active Directory and ServiceDesk- huge plus</li><li>Knowledge of Office 365 support</li><li>Associate's or Bachelor's in a technology related field is a plus but not required.</li></ul>Job Type: Full-timePay: $17.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Remote

Help Desk Support Tier 1

Join Tech First and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tech First

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Help Desk Support Tier 1