Qureos Mentor

Tennessee Steel Haulers

<div><p>The Sr Account Manager a role that will be responsible for scheduling the timely and efficient delivery of our customers products by dispatching the loads to TSH Owner Operators, Brokers, and/or Agents on our vast network of Owner Operators. This position will also aide in the negotiation of pricing with customers and drivers and provide support to the Regional Sales Manager.</p>
<p>
</p><p>Responsibilities:</p>
<ul>
<li>Provide customer service and coordination support between drivers and customers.
</li><li>Edit orders and update Load Boards and Transport Pro.</li>
<li>Trace and track cargo as necessary to insure proper movement and delivery. Report any discrepancies to RSM or other TSH departments.
</li><li>Negotiate with customers and drivers pricing based on the load, distance, etc.
</li><li>Promptly resolve any issues with delivery by working with the Owner Operators and internal TSH teams. Assist in troubleshooting and resolving safety, service, and operational issues.
</li><li>Assist fellow team members with order taking from customers.</li>
<li>Understand the differences between TSH, brokerage, and agents.
</li><li>Assist with managing existing customer base and provide highest level of customer service.
</li><li>Understand shipper information and requirements to avoid any conflicts with customer relationship.
</li><li>Develop and grow customer activity</li>
<li>Build, dispatch and track freight</li>
<li>Provide administrative support for the POD or Freight Department as needed.</li>
</ul>
<p>Qualifications:</p>
<ul>
<li>Degree in transportation or related field preferred.</li>
<li>Functional in knowledge of supply chain environment.</li>
<li>Excellent communication skills</li>
<li>Strong data entry skills with knack for accuracy.</li>
<li>Proficiency in MS Office.</li>
<li>High degree of accuracy and attention to detail.</li>
<li>Strong problem-solving skills.</li></ul></div>

Sr. Account Manager

Join Tennessee Steel Haulers and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tennessee Steel Haulers

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Sr. Account Manager