Qureos Mentor

Testbook

<div>About Us 
 
The fastest rising startup in the EdTech space, focused on Engineering and Government Job Exams and with an eye to capture JEE, Medical, UPSC, and international exams.Testbook is poised to revolutionize the industry. With a registered user base of over 105 lakh students, 300 crore questions solved on the WebApp, and a knockout Android App, Testbook has raced to the front and is ideally placed to capture bigger markets.Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. You are the sole master of your work.The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 250 in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.
Roles and responsibilities:
 
 
The Content Writer Intern will be responsible for creating strategic and compelling content
 
across a variety of social, mobile, and digital channels that increase awareness and brand
 
visibility and enhances audience engagement.
<div>Your responsibility would include:
<ul><li>Writing blogs on study topics/study material/notes/articles in Hindi.
</li><li>Identifying the areas and topics relevant to the target audience.
</li><li>Conceive, write and deliver compelling, on-brand, actionable content for a range of
 </li></ul>mediums- online, digital, social, mobile.
<ul><li>Working in collaboration with the Marketing Manager to develop a content strategy focused
 </li></ul>on the education industry, especially commerce career market.
<ul><li>Manageadditional aspects of the content creation including research, fact-checking,
 </li></ul>key-word optimization, editing, proofing, posting, and monitoring for engagement
 
opportunities
<ul><li>Stayupto date with trends and best practices in social media and content marketing
 </li></ul> 
Desired Skills
<ul><li>Enthusiasm to create quality and meaningful content for the education industry.
</li><li>Excellent verbal and written communication skills
</li><li>Proven ability to write for a variety of audiences, especially web
</li><li>Ability to work collaboratively in a team environment as well as in cross-functional teams</li></ul></div></div>

Content Writer Intern (Engineering)

<div>About Testbook:
 
The fastest rising startup in the EdTech space, Testbook is focused on Engineering and
 
Government Job Exams, with an eye on expanding into UPSC, PSC, and international
 
exams. With a registered user base of over 3.2 Crore students, more than 450 Crore
 
questions solved, and a top-rated Android App, Testbook is poised to revolutionize the EdTech
 
industry.
 
Testbook is the perfect incubator for talent &ndash; you come, you learn, you conquer. You will train
 
under the best mentors, gain hands-on industry exposure, and become an expert in your field.
 
The IIT pedigree of the co-founders has attracted some of the brightest minds in the country,
 
growing the team to 500+ employees along with hundreds of interns and freelancers. Now is
 
the best time to join the force.
About the Role:
 
We are looking for a Customer Success Intern to support our learners by resolving queries,
 
ensuring smooth onboarding, and driving user satisfaction. This role provides exposure to
 
customer success operations in EdTech, including query handling, onboarding support, data
 
management, and process optimization. 
<div> 
Key Responsibilities
<ul><li>User Query Management: Handle and resolve user queries related to super coaching,
</li></ul>exam syllabus, live classes, and study materials across multiple platforms (Intercom
 
chats, onboarding calls, etc.).
<ul><li>Customer Success: Ensure high CSAT (Customer Satisfaction) by providing accurate
</li></ul>and timely resolutions.
<ul><li>Onboarding Support: Assist new users with onboarding, ensuring they fully understand
</li></ul>and benefit from their purchased super coaching.
<ul><li>Timely Resolution: Maintain and improve TAT (Turnaround Time) for queries and first
</li></ul>response rate.
<ul><li>Data Management &amp; Reporting: Track and maintain user interactions in Google
</li></ul>Sheets; prepare reports to identify trends and improvements.
<ul><li>Quality Monitoring: Support in maintaining content quality, monitor feedback, and
</li></ul>contribute to performance reports for process optimization.</div></div>

Associate Category Manager - UGC NET

Join Testbook and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Testbook

ABOUT_COMPANY

Content Writer Intern (Engineering)

Associate Category Manager - UGC NET