Qureos Mentor

Texas State University

<div><div><h2 class="jobSectionHeader"><b>Posting Information</b></h2>
<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>2026699</div>
</div><br>
<div><div><b>Posting/Functional Title</b></div> <div>User Services Consultant I</div>
</div><br>
<div><div><b>University Pay Plan Title</b></div> <div>User Services Consultant I</div>
</div><br>
<div><div><b>Location</b></div> <div>San Marcos</div>
</div><br>
<div><div><b>Department</b></div> <div>Client Solutions</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>Open Recruiting</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Funding Source</b></div> <div>Permanent</div>
</div><br>
<div><div><b>Monthly Salary</b></div> <div>$4,002.00</div>
</div><br>
<div><div><b>Job Category </b></div><div>Non-Exempt</div>
</div><br>
<div><div><b>Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.</b></div>
<ul><li>Experience providing customer service, technical support, or application support in a professional environment.</li>
<li>Ability to troubleshoot technology issues, identify potential causes, and guide users through appropriate solutions.</li>
<li>Strong verbal and written communication skills, including the ability to explain technical information to individuals with varying levels of technical experience.</li>
<li>Ability to provide support through multiple communication channels, including phone, email, chat, remote-support tools, and in-person interactions.</li>
<li>Strong organizational skills and attention to detail, including the ability to accurately document, track, and update incidents and service requests.</li>
<li>Ability to manage multiple priorities, meet deadlines, and provide timely follow-up on customer requests.</li>
<li>Commitment to providing professional, courteous, and customer-focused service.</li>
<li>Ability to create, maintain, and update technical documentation, knowledge articles, and user-support resources.</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<ul><li>2+ years of previous customer service experience.</li>
<li>Experience providing technical support or help desk services in a higher education environment.</li>
<li>Experience using an IT service management or ticketing platform, such as TeamDynamix, ServiceNow, Jira Service Management, or a comparable system.</li>
<li>Experience using remote support tools to troubleshoot and resolve desktop, application, and connectivity issues.</li>
<li>Experience using desktop management tools to support and administer Windows and Apple devices.</li>
<li>Experience diagnosing, troubleshooting, and repairing computer hardware and software issues.</li>
<li>Experience installing, configuring, and supporting operating systems and applications, including Windows, macOS, Microsoft 365, Google Workspace, Adobe applications, SAP, and other productivity software.</li>
<li>Knowledge of customer service, incident management, troubleshooting, and technical support best practices.</li>
<li>Experience documenting technical issues, resolutions, and support activities in a service management system.</li>
<li>Experience with basic IP troubleshooting and using network diagnostic tools or test equipment</li>
</ul>
</div><br>
<div><div><b>Job Description</b></div>
<div>The IT Assistance Center (ITAC) in the division of Information Technology is seeking a professional to work within a customer-focused team to provide technical support to the Texas State University community. This position is responsible for responding to and resolving requests for assistance with various computer applications and processes including software installation and troubleshooting, hardware diagnosis, network and telecommunication troubleshooting, and consulting on technology topics. Service is primarily delivered over the phone, but also via remote administration, chat, e-mail, walk-up, and occasional on-site visits. The User Services Consultant reports to the Assistant Director in ITAC.</div>
</div><br>
<div><div><b>Job Duties</b></div>
<ul><li>Provide technical support for hardware, software, network connectivity, and processes, ensuring quality service by upholding customer service standards.</li>
<li>Address and resolve incidents and service requests promptly and efficiently through phone support, remote administration, web-chat, email, face-to-face interactions, and occasional on-site visits.</li>
<li>Assist users with best practices, advanced uses, and problem-solving strategies to meet their technological needs.</li>
<li>Maintain consistent communication with customers during the resolution process, ensuring accurate documentation of user records and incidents in the service management ticket system. Properly log, track, and update tickets.</li>
<li>Serve as a liaison between customers and internal IT support teams to ensure accurate issue interpretation and routing for solutions that cannot be resolved by the Client Solutions team.</li>
<li>Review and update documentation for standard operating processes and procedures, as well as knowledge articles for ITAC personnel.</li>
<li>Stay updated with evolving technologies and current methodologies. Conduct research on new and emerging technologies that could have an impact on the TXST computing environment and report your findings.</li>
<li>Monitor personal service levels and metrics to strive for continuous improvement.</li>
<li>Engage in assigned projects and activities, ensuring all deadlines are met.</li>
</ul>
</div><br>
<div><div><b>Additional Information to Applicants</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>07/24/2026</div>
</div><br>
<div><div><b>Job Close Date (posting closes at midnight)</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Normal Work Days</b></div> <div>Monday, Tuesday, Wednesday, Thursday, Friday</div>
</div><br>
<div><div><b>Normal Work Hours Start</b></div> <div>8:00AM</div>
</div><br>
<div><div><b>Normal Work Hours End</b></div> <div>5:00PM</div>
</div><br>
<div><div><b>Posting Notices</b></div>
</div><br>
<div></div><div><div><b>Legal and Required Notices</b></div>
<div><div>Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.<br>
<br>
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.<br>
</div><div>In accordance with federal law, all new employees must complete the Form I-9 and provide <b>acceptable documentation</b> verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.</div></div>
</div><br>
<div><div><b>Why Choose Texas State University?</b></div>
<div><div>Join the Texas State Bobcat team and experience a career that offers more than just a job&mdash;it&rsquo;s a path to a brighter future. As a Texas State employee, you&rsquo;ll enjoy:<br>
</div><div><b>Exceptional Benefits:</b> Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.<br>
<b>Generous Time Off:</b> Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.<br>
<b>Wellness and Balance:</b> Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.<br>
<b>Professional Growth:</b> Explore a wide range of training, development courses, certifications, and educational support programs.<br>
<b>Welcoming Campus:</b> Become part of a vibrant Bobcat community with numerous social and professional networks.</div><div>
<b>Tuition Benefits:</b> Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.<br>
<b>Retirement Security:</b> Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.<br>
</div><div>At Texas State University, you&rsquo;re not just an employee&mdash;you&rsquo;re a valued member of a thriving and beautiful campus community. Start your journey with us today. <b>https://www.hr.txst.edu/benefits.html</b></div></div></div></div></div></div></div></div></div><p></p>

User Services Consultant I

<div><div><h2 class="jobSectionHeader"><b>Posting Information</b></h2>
<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>2026615</div>
</div><br>
<div><div><b>Posting/Functional Title</b></div> <div>Administrative Assistant II</div>
</div><br>
<div><div><b>University Pay Plan Title</b></div> <div>Administrative Assistant II</div>
</div><br>
<div><div><b>Location</b></div> <div>San Marcos</div>
</div><br>
<div><div><b>Department</b></div> <div>Dept of Health &amp; Human Performance</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>Open Recruiting</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Funding Source</b></div> <div>Permanent</div>
</div><br>
<div><div><b>Monthly Salary</b></div> <div>$3,262.00</div>
</div><br>
<div><div><b>Job Category </b></div><div>Non-Exempt</div>
</div><br>
<div><div><b>Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.</b></div>
<div><ul><li>High school Diploma or equivalent</li>
<li>Two years of experience working in higher education or a similar field</li>
<li>Experience in customer service</li>
<li>Ability to perform basic mathematical calculations</li>
<li>Ability to prepare clear, concise, and grammatically correct correspondence and documents</li>
<li>Proficient in Microsoft Office Suite (Outlook, Word, Excel, etc.)</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<div><ul><li>Bachelors Degree</li>
<li>Experience working in an office setting</li>
<li>Strong organizational skills</li>
<li>Excellent personal skills in working courteously and effectively with a variety of people</li>
<li>Ability to prioritize workload and deal with interruptions</li>
<li>Experience with University Systems (SAP, Canvas, Banner, Logi, Course Leaf (CLSS), etc.)</li>
<li>Knowledge of Texas State University Policy</li>
<li>Experience working with students and/or faculty</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Job Description</b></div>
<div>The Administrative Assistant II provides administrative and general clerical support to the management and staff within a specific division, department, or unit.</div>
</div><br>
<div><div><b>Job Duties</b></div>
<div><div><b>Primary Duties</b></div><ul>
<li>Process all course overrides for the department</li>
<li>Manage faculty textbook adoptions and desk copy requests</li>
<li>Taking Program Coordinator meeting minutes</li>
<li>Overseeing compliance with HB 2504 &amp; HB 1027 (syllabi, office hours and textbooks)</li>
<li>Managing 25 Live room reservations</li>
<li>Assist in faculty PCRs as needed</li>
<li>Oversee and manage routine operations of the department.</li>
<li>Answer the telephone, screen and transfer calls, take messages, and refer callers to other offices as needed.</li>
<li>Greet, screen, and route visitors as needed.</li>
<li>Establish and maintain an effective filing system, and review files for completeness.</li>
<li>This position works in person on campus.</li><br>
<p></p>
</ul><div>
<br>
<b>Shared Duties</b>
</div><ul><li>Review purchase orders and invoices, maintain ledgers, and monitor the operating budget&rsquo;s transactions.</li>
<li>Maintain and inventory of office supplies and order new supplies as necessary.</li>
<li>Organize and maintain Affiliation Agreements, develop contracts for internship sites, and renew them when necessary. Ensure the contracts are up-to-date and maintain a database of active and inactive affiliation agreements. Establish working relationships with Liaisons at the internship sites and act as a liaison between Texas State and legal counsel for the internship sites.</li>
<li>Manage the employment and termination of student workers in the Health and Human Performance department. Create PCRs for student workers, regular wage workers, and NSNR employees through the SAP system, ensuring the hiring packets are complete and accurate; in addition, ensure the student workers have access to the SAP system for time entry.</li>
<li>Supervise student workers by delegating tasks, establishing schedules, implementing rules and procedures, and providing instruction and discipline.</li>
<li>Maintaining filing and tracking system and personnel records and ensuring compliance with the State Records Retention Schedule.</li>
</ul></div>
</div><br>
<div><div><b>Additional Information to Applicants</b></div>
<div>This position works in-person on campus.</div>
</div><br>
<div><div><b>Job Open Date</b></div> <div>06/24/2026</div>
</div><br>
<div><div><b>Job Close Date (posting closes at midnight)</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Normal Work Days</b></div> <div>Monday, Tuesday, Wednesday, Thursday, Friday</div>
</div><br>
<div><div><b>Normal Work Hours Start</b></div> <div>8:00AM</div>
</div><br>
<div><div><b>Normal Work Hours End</b></div> <div>5:00PM</div>
</div><br>
<div><div><b>Posting Notices</b></div>
</div><br>
<div></div><div><div><b>Legal and Required Notices</b></div>
<div><div>Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.<br>
<br>
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.<br>
</div><div>In accordance with federal law, all new employees must complete the Form I-9 and provide <b>acceptable documentation</b> verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.</div></div>
</div><br>
<div><div><b>Why Choose Texas State University?</b></div>
<div><div>Join the Texas State Bobcat team and experience a career that offers more than just a job&mdash;it&rsquo;s a path to a brighter future. As a Texas State employee, you&rsquo;ll enjoy:<br>
</div><div><b>Exceptional Benefits:</b> Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.<br>
<b>Generous Time Off:</b> Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.<br>
<b>Wellness and Balance:</b> Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.<br>
<b>Professional Growth:</b> Explore a wide range of training, development courses, certifications, and educational support programs.<br>
<b>Welcoming Campus:</b> Become part of a vibrant Bobcat community with numerous social and professional networks.</div><div>
<b>Tuition Benefits:</b> Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.<br>
<b>Retirement Security:</b> Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.<br>
</div><div>At Texas State University, you&rsquo;re not just an employee&mdash;you&rsquo;re a valued member of a thriving and beautiful campus community. Start your journey with us today. <b>https://www.hr.txst.edu/benefits.html</b></div></div></div></div></div></div></div></div></div><p></p>

Administrative Assistant II

<div><div><h2 class="jobSectionHeader"><b>Posting Information</b></h2>
<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>2026579</div>
</div><br>
<div><div><b>Posting/Functional Title</b></div> <div>Institutional Budget Coordinator</div>
</div><br>
<div><div><b>University Pay Plan Title</b></div> <div>Budget Analyst</div>
</div><br>
<div><div><b>Location</b></div> <div>San Marcos</div>
</div><br>
<div><div><b>Department</b></div> <div>Budgeting and Financial Analysis</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>Open Recruiting</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Funding Source</b></div> <div>Permanent</div>
</div><br>
<div><div><b>Monthly Salary</b></div> <div>$4,894 + commensurate with experience</div>
</div><br>
<div><div><b>Job Category </b></div><div>Exempt</div>
</div><br>
<div><div><b>Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.</b></div>
<ul><li>2+ years of professional experience in budgeting, fiscal management, or accounting.</li>
<li>Strong critical thinking skills with the ability to interpret financial data and produce meaningful insights.</li>
<li>Excellent communication and interpersonal skills, with the ability to explain financial information to non-financial audiences.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Ability to work under general supervision, learn quickly, multitask and prioritize workload, and readjust as needed.</li>
<li>Ability to create intermediate to complex spreadsheets using Microsoft Excel.</li>
<li>Experience working with ERP Systems in either budgeting, finance, or human resources modules.</li>
<li>Knowledge of basic budgeting principles</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree specifically in Accounting, Finance, Business Administration, or Public Administration</li>
<li>Experience performing complex budgetary forecasts and financial projections</li>
<li>Experience in higher education setting</li>
<li>Experience using SAP ERP modules for budget, position, payroll, or financial management and reporting.</li>
<li>Experience in applying governmental fund accounting principles to manage and regulate diverse funding sources.</li>
</ul>
</div><br>
<div><div><b>Job Description</b></div>
<div><div>The Texas State University Budget Office is seeking a detail-oriented budget and financial professional to support institutional budget operations, maintain fiscal accountability, and ensure the accurate administration of financial processes across the university.</div><div>
This is a mid-level position that focuses on budget operations, financial oversight, and internal controls within a higher education environment, providing collaborative support to academic and administrative units, institutional stakeholders, and university leadership to ensure alignment with university priorities, state regulations, and sound financial practices.</div><div>
The successful candidate will demonstrate strong critical thinking, sound judgment, attention to detail, the ability to provide informed financial guidance, and the ability to clearly communicate financial information to a variety of stakeholders.</div><div>
This position is well-suited for someone who thrives in a collaborative environment, enjoys problem-solving, and is committed to supporting the financial integrity of a higher education institution.</div></div>
</div><br>
<div><div><b>Job Duties</b></div>
<ul><li>Assist in the development, preparation, and administration of annual operating budgets for assigned units.</li>
<li>Review budget variances, spending patterns, and financial trends, and provide recommendations to departments and leadership.</li>
<li>Prepare monthly, quarterly, and annual financial reports for internal stakeholders and external agencies.</li>
<li>Support multi-year budget and financial forecasting, modeling, and scenario planning initiatives.</li>
<li>Review and process budget transfers, position funding changes, and expenditure adjustments.</li>
<li>Collaborate with academic and administrative units to respond to budget inquiries and ensure compliance with institutional policies and state regulations.</li>
<li>Contribute to the development and enhancement of budgeting tools, templates, and processes.</li>
<li>Provide training and guidance to departmental staff on university budget procedures and financial systems.</li>
<li>Perform other duties as assigned in support of the Budget Office or Finance Division.</li>
</ul>
</div><br>
<div><div><b>Additional Information to Applicants</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>06/22/2026</div>
</div><br>
<div><div><b>Job Close Date (posting closes at midnight)</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Normal Work Days</b></div> <div>Monday, Tuesday, Wednesday, Thursday, Friday</div>
</div><br>
<div><div><b>Normal Work Hours Start</b></div> <div>8:00AM</div>
</div><br>
<div><div><b>Normal Work Hours End</b></div> <div>5:00PM</div>
</div><br>
<div><div><b>Posting Notices</b></div>
</div><br>
<div></div><div><div><b>Legal and Required Notices</b></div>
<div><div>Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.<br>
<br>
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.<br>
</div><div>In accordance with federal law, all new employees must complete the Form I-9 and provide <b>acceptable documentation</b> verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.</div></div>
</div><br>
<div><div><b>Why Choose Texas State University?</b></div>
<div><div>Join the Texas State Bobcat team and experience a career that offers more than just a job&mdash;it&rsquo;s a path to a brighter future. As a Texas State employee, you&rsquo;ll enjoy:<br>
</div><div><b>Exceptional Benefits:</b> Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.<br>
<b>Generous Time Off:</b> Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.<br>
<b>Wellness and Balance:</b> Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.<br>
<b>Professional Growth:</b> Explore a wide range of training, development courses, certifications, and educational support programs.<br>
<b>Welcoming Campus:</b> Become part of a vibrant Bobcat community with numerous social and professional networks.</div><div>
<b>Tuition Benefits:</b> Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.<br>
<b>Retirement Security:</b> Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.<br>
</div><div>At Texas State University, you&rsquo;re not just an employee&mdash;you&rsquo;re a valued member of a thriving and beautiful campus community. Start your journey with us today. <b>https://www.hr.txst.edu/benefits.html</b></div></div></div></div></div></div></div></div></div><p></p>

Institutional Budget Coordinator

Join Texas State University and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Texas State University

About Company

User Services Consultant I

Administrative Assistant II

Institutional Budget Coordinator