Qureos Mentor

That Fish Place/That Pet Place

<div><div><b>Assistant Manager</b></div>
<div></div><div>The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring an excellent customer experience, driving sales, and fostering a positive and productive work environment. This role helps lead, coach, and develop team members while upholding company values of being <b>positive towards people and pets, eager to learn, team-oriented, and accountable.</b></div>
<p></p><div><b>Essential Duties &amp; Responsibilities</b></div>
<ul><li>Assist in supervising and directing staff to meet sales, service, and operational goals.</li>
<li>Provide coaching, training, and feedback to employees to support growth and performance.</li>
<li>Ensure high standards of customer service and resolve escalated customer concerns.</li>
<li>Help manage inventory, merchandising, and product displays to maximize sales opportunities.</li>
<li>Monitor loss prevention practices and maintain store safety and security standards.</li>
<li>Support scheduling, timekeeping, and daily task assignments to ensure smooth operations.</li>
<li>Act as manager-on-duty in the absence of the Store Manager, making key decisions as needed.</li>
<li>Contribute to a positive workplace culture that encourages teamwork and accountability.</li>
<li>Assist with retention of employees.</li>
<li>Ensure compliance with company policies, procedures, and operational standards.</li>
</ul><p></p><div><b>Qualifications</b></div>
<ul><li>Previous retail or supervisory experience required; assistant manager experience preferred.</li>
<li>Strong leadership and team development skills.</li>
<li>Excellent communication and problem-solving abilities.</li>
<li>Customer-focused with a passion for delivering exceptional service.</li>
<li>Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.</li>
<li>Proficiency in POS systems, scheduling tools, and basic Microsoft Office applications.</li>
<li>Ability to stand for extended periods and occasionally lift up to 50 lbs.</li>
</ul><p></p><div><b>Work Environment</b></div>
<div>This position requires a hands-on presence in the store, frequent interaction with customers and employees, and occasional evenings, weekends, and holidays as needed.</div></div>

Retail Store Assistant Manager

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That Fish Place/That Pet Place

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Retail Store Assistant Manager