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The Betel Leaf

Reports to: Operations HeadLocation: Hyderabad / BangaloreJob Summary:We are seeking a highly experienced and strategic Operations Manager to lead our cloud kitchen operations across the country. As the National Head of Operations, you will be responsible for overseeing the day-to-day operations of our cloud kitchens, including food preparation, packaging, and delivery. You will work closely with our culinary team, logistics team, and technology team to ensure that our operations are efficient, effective, and scalable.Key Responsibilities:1. Cloud Kitchen Operations: Oversee the day-to-day operations of our cloud kitchens, including food preparation, packaging, and delivery.2. Supply Chain Management: Manage the supply chain, including sourcing, procurement, and inventory management.3. Logistics and Delivery: Oversee the logistics and delivery operations, including managing third-party delivery partners and ensuring timely and accurate delivery.4. Food Safety and Quality: Ensure that all food safety and quality protocols are followed, including HACCP and sanitation procedures.5. Team Management: Manage and develop a team of operations staff, including kitchen staff, packaging staff, and delivery staff.6. Process Improvement: Continuously identify and implement process improvements to increase efficiency, reduce costs, and improve customer satisfaction.7. Technology Integration: Work closely with the technology team to integrate new technologies and systems to improve operations, including kitchen management software, delivery management software, and customer-facing apps.8. Data Analysis: Analyze data and metrics to inform operational decisions, including menu engineering, pricing, and marketing strategies.9. Compliance: Ensure that all operations are compliant with relevant laws, regulations, and industry standards.Job Types: Full-time, PermanentPay: &#8377;15,680.84 - &#8377;62,245.97 per monthWork Location: In person

Operations Manager

Job Title: Operations ExecutiveReports to: Operations ManagerLocation: BengaluruJob Summary:We are seeking a highly skilled and experienced Operations Executive to join our team in a quick service business. The successful candidate will be responsible for managing the day-to-day operations of our stores, ensuring that they are running efficiently and effectively, and providing excellent customer service. The ideal candidate will have a strong background in operations management, excellent communication and leadership skills, and the ability to work in a fast-paced environment.Key Responsibilities:1. Store Operations:- Manage the day-to-day operations of our stores, including opening and closing procedures, inventory management, and cash handling.- Ensure that all stores are running efficiently and effectively, and that customers are receiving excellent service.- Implement and maintain high standards of customer service, quality, and cleanliness.2. Inventory Management:- Manage inventory levels, including ordering, receiving, and stocking of products.- Ensure that inventory is accurate and up-to-date, and that stock levels are optimized.- Implement and maintain inventory management systems and procedures.3. Supply Chain Management:- Manage relationships with suppliers, including negotiating prices and delivery terms.- Ensure that all supplies are delivered on time and in good condition.- Implement and maintain supply chain management systems and procedures.4. Maintenance and Repairs:- Manage the maintenance and repair of equipment, including scheduling and coordinating with contractors.- Ensure that all equipment is in good working order, and that any issues are addressed promptly.5. Health and Safety:- Ensure that all stores are compliant with health and safety regulations, including food safety and hygiene standards.- Implement and maintain health and safety procedures and protocols.6. Training and Development:- Provide training and development opportunities for staff, including onboarding, customer service, and operational procedures.- Ensure that all staff are knowledgeable and skilled in their roles, and that they are providing excellent customer service.7. Reporting and Analysis:- Prepare and analyze reports on store performance, including sales, customer service, and inventory management.- Identify areas for improvement, and implement changes to optimize store performance.Requirements:1. Qualifications:- Bachelor's degree in Business Administration, Operations Management, or related field.- Certification in operations management or a related field is an advantage.2. Experience:- At least 2-3 years of experience in operations management, preferably in a quick service business.- Experience in inventory management, supply chain management, and maintenance and repairs is an advantage.3. Skills:- Excellent communication and leadership skills.- Strong analytical and problem-solving skills.- Ability to work in a fast-paced environment and prioritize tasks effectively.- Proficiency in operations management software and systems, including inventory management and point-of-sale systems.What We Offer:1. Competitive Salary:- We offer a competitive salary and benefits package.2. Opportunities for Growth:- We provide opportunities for professional growth and development.3. Dynamic Work Environment:- We offer a dynamic and supportive work environment.How to Apply:If you are a motivated and experienced operations professional looking for a new challenge, We look forward to hearing from you!Job Type: Full-timePay: &#8377;45,000.00 - &#8377;75,000.00 per monthExperience:<ul><li>Operations: 3 years (Preferred)</li><li>total work: 4 years (Preferred)</li></ul>Work Location: In person

Operations Executive

Job Title: Supply Chain and Order Management Executive Location: Bengaluru Department: Operations / Supply Chain Reports To: Supply Chain Manager / Head of OperationsJob Summary:We are seeking a highly organized and proactive Supply Chain and Order Management Executive to oversee and optimize the end-to-end supply chain and order fulfillment process. This role is critical in ensuring timely procurement, inventory accuracy, order processing, and delivery efficiency to meet customer expectations and support business growth.Key Responsibilities:Order Management:<ul><li>Manage the end-to-end order lifecycle from order receipt to delivery.</li><li>Coordinate with sales, warehouse, logistics, and finance teams to ensure timely and accurate order processing.</li><li>Monitor order status and resolve any issues related to delays, shortages, or discrepancies.</li><li>Maintain customer satisfaction through clear communication and service excellence.</li></ul>Supply Chain Coordination:<ul><li>Plan and manage procurement schedules based on inventory levels and sales forecasts.</li><li>Liaise with suppliers to ensure timely and cost-effective procurement of materials.</li><li>Track and optimize inbound and outbound logistics to reduce lead times and costs.</li><li>Monitor vendor performance and maintain strong supplier relationships.</li></ul>Inventory &amp; Warehouse Management:<ul><li>Ensure accurate and real-time inventory records across warehouses.</li><li>Coordinate with warehouse teams for timely dispatches and stock replenishments.</li><li>Identify and address inventory discrepancies, stockouts, or overstock issues.</li></ul>Reporting &amp; Analysis:<ul><li>Prepare regular reports on order fulfillment, inventory health, logistics costs, and supplier performance.</li><li>Analyze data to identify inefficiencies or areas for improvement in the supply chain process.</li></ul>Compliance &amp; Documentation:<ul><li>Ensure compliance with internal policies and external regulations (e.g., FSSAI, GST, etc.).</li><li>Maintain accurate documentation for purchase orders, invoices, shipping, and returns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Operations, or related field.</li><li>1&ndash;3 years of relevant experience in supply chain, logistics, or order management.</li><li>Proficiency in ERP systems and MS Excel; experience with tools like Zoho, SAP, or Oracle is a plus.</li><li>Strong organizational and problem-solving skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to work in a fast-paced, high-growth environment with attention to detail.</li></ul>Preferred Qualifications:<ul><li>Prior experience in FMCG, food &amp; beverage, or D2C sectors.</li><li>Exposure to working with quick commerce or e-commerce platforms.</li><li>Understanding of import/export logistics and documentation (for export-facing roles).</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;40,000.00 per monthWork Location: In person

Supply Chain & Order Management

Join The Betel Leaf and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Betel Leaf

ABOUT_COMPANY

Operations Manager

Operations Executive

Supply Chain & Order Management