Abrar Admin

The Body Aesthetics & Dental Care

Key Responsibilities:<ul><li>Manage front desk operations and ensure smooth patient flow</li><li>Supervise receptionists and front desk executives</li><li>Ensure professional patient greeting, registration, and guidance</li><li>Manage appointments, scheduling, rescheduling, and confirmations</li><li>Coordinate between patients, doctors, and treatment staff</li><li>Handle patient inquiries (walk-in, calls, WhatsApp, social media leads)</li><li>Ensure accurate patient records, consent forms, and billing details</li><li>Handle patient complaints at front desk level and escalate when required</li><li>Ensure confidentiality and privacy of patient information</li><li>Maintain discipline, grooming, and customer-service standards at front desk</li></ul>Sales &amp; Coordination Duties:<ul><li>Explain treatments, packages, and promotions to patients</li><li>Ensure proper conversion of inquiries into consultations</li><li>Coordinate with marketing and branch manager for campaigns and deals</li><li>Track daily appointment, conversion, and cancellation reports</li></ul>Administrative Duties:<ul><li>Ensure daily cash closing and billing accuracy</li><li>Maintain front desk registers, logs, and reports</li><li>Train new front desk staff on SOPs and customer handling</li><li>Ensure cleanliness and professional appearance of reception area</li></ul>Authority:<ul><li>Front desk staff supervision and task assignment</li><li>Appointment and schedule management</li><li>Initial patient issue handling</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Branch Manager/ Front Desk

Join The Body Aesthetics & Dental Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Body Aesthetics & Dental Care

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Branch Manager/ Front Desk

Branch Manager/ Front Desk