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The Inventor Solutions

At The Inventor Solutions, we are scaling rapidly in the US healthcare outsourcing space, managing multiple dental and medical billing clients across the United States.We are looking for a high-impact Operations Manager who can take ownership of delivery, drive operational excellence, and build a strong, process-driven team.This role is not about supervision it is about ownership, accountability, and scale.Key Responsibilities<ul><li>Lead and manage end-to-end RCM operations (Dental &amp; Medical Billing)</li><li>Oversee teams handling:</li><li>Insurance Verification</li><li>Charge Entry</li><li>Claims Submission</li><li>AR Follow-ups</li><li>Ensure high accuracy and QA standards across all client deliverables</li><li>Build and implement SOPs, KPIs, and performance dashboards</li><li>Identify operational gaps and drive process improvements</li><li>Manage and mentor Team Leads and QA personnel</li><li>Act as the primary escalation point for critical client issues</li><li>Ensure adherence to client SLAs and turnaround times</li><li>Collaborate with Sales &amp; Client Success teams for onboarding new clients</li><li>Drive productivity, efficiency, and team accountability</li></ul>What We&rsquo;re Looking For<ul><li>6-7+ years of experience in Healthcare RCM / Dental Billing Operations</li><li>Proven experience managing teams of 15&ndash;50+ resources</li><li>Strong understanding of:</li><li>US Insurance workflows</li><li>Claims lifecycle</li><li>Denial management</li><li>Experience in building or managing QA frameworks</li><li>Strong leadership and decision-making ability</li><li>Excellent communication skills (written &amp; verbal)</li><li>Ability to work in a fast-paced, night-shift environment</li></ul>Preferred (Bonus)<ul><li>Experience working with US-based clients</li><li>Exposure to process automation or workflow tools</li><li>Prior experience in scaling operations in a startup environment</li></ul>Compensation &amp; Benefits<ul><li>Competitive market salary (based on experience)</li><li>Performance-based growth and incentives</li><li>Fast-track career progression into Senior Operations / Leadership roles</li><li>Opportunity to work directly with US healthcare clients</li></ul>Work Details<ul><li>Location: On-site (Rawalpindi/Islamabad)</li><li>Shift: Night Shift (US Hours)</li><li>Department: Operations/Healthcare RCM</li></ul>Why Join Us<ul><li>Be part of a rapidly growing healthcare outsourcing company</li><li>Work in a high-growth environment with real ownership</li><li>Build and lead teams at scale</li><li>Direct exposure to international clients and processes</li></ul>Work Location: In person

Operations Manager

Position Title: Senior Billing Specialist &ndash; Dental RCM Location: On-site (Rawalpindi) Shift: Night Shift (9:00 PM to 6:00 AM) Company: The Inventor Solutions Experience Required: Minimum 2&ndash;3 years in Dental BillingJob Summary:We are seeking an experienced Senior Billing Specialist to join our Dental RCM team. The ideal candidate must have a strong command over the end-to-end billing process for dental practices, including claims submission, payment posting, AR follow-ups, and denial management. This is an on-site, full-time night shift position.Key Responsibilities:<ul><li>Submit dental claims (electronic and paper) to insurance carriers accurately and on time</li><li>Review EOBs/ERAs and post payments to the billing system</li><li>Perform Account Receivable follow-ups for unpaid or denied claims</li><li>Correct and resubmit rejected claims</li><li>Verify insurance benefits and coverage when required</li><li>Communicate with insurance companies via phone and online portals</li><li>Collaborate with verification and credentialing teams to ensure clean claims</li><li>Generate aging reports and track AR performance</li><li>Train and support junior billing staff if assigned</li><li>Maintain patient and provider confidentiality at all times</li><li>Update and maintain billing software with relevant payer information</li></ul>Qualifications:<ul><li>2 to 3 years of proven experience in dental billing (U.S. market)</li><li>Strong knowledge of CDT codes, dental procedures, and insurance guidelines</li><li>Familiarity with dental billing software (such as Dentrix, Eaglesoft, Open Dental, etc.)</li><li>Understanding of HIPAA and RCM compliance requirements</li><li>Excellent written and verbal communication skills</li><li>Detail-oriented and comfortable working under deadlines</li><li>Ability to work independently and as part of a team</li><li>Must be able to work on-site during night shift (9:00 PM to 6:00 AM)</li></ul>Work Location: In person

Senior Billing Specialist - Dental Billing

Join The Inventor Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Inventor Solutions

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Operations Manager

Senior Billing Specialist - Dental Billing