Qureos Mentor

The Littlearth Group

Job Summary:The Resort Manager is responsible for the overall management and smooth operation of the resort, ensuring exceptional guest experiences, operational efficiency, profitability, and compliance with quality and safety standards. This role oversees all departments&mdash;including front office, housekeeping, F&amp;B, maintenance, and recreation&mdash;to deliver superior hospitality and service excellence.Key Responsibilities:1. Operations Management<ul><li>Oversee daily operations across all resort departments to ensure seamless guest service.</li><li>Implement and monitor Standard Operating Procedures (SOPs) in every department.</li><li>Coordinate with department heads to achieve operational targets and maintain resort standards.</li><li>Conduct regular inspections of guest areas, restaurants, and facilities for upkeep and quality.</li></ul>2. Guest Experience<ul><li>Ensure the highest level of guest satisfaction by maintaining service excellence.</li><li>Handle guest complaints and feedback professionally and efficiently.</li><li>Develop guest engagement programs and personalized service strategies to enhance loyalty.</li></ul>3. Financial Management<ul><li>Prepare and manage resort budgets, forecasts, and financial performance reports.</li><li>Monitor revenue streams, control costs, and optimize profitability.</li><li>Ensure effective inventory and resource management across all departments.</li></ul>4. Staff Leadership &amp; Development<ul><li>Lead, train, and motivate departmental managers and resort staff.</li><li>Foster a positive, team-oriented work environment that aligns with company values.</li><li>Conduct regular meetings, appraisals, and skill development initiatives.</li></ul>5. Sales, Marketing &amp; Business Growth<ul><li>Collaborate with the sales and marketing team to drive occupancy, events, and promotions.</li><li>Develop strategies for attracting new clientele and retaining existing guests.</li><li>Represent the resort at hospitality events, trade shows, and community engagements.</li></ul>6. Safety, Compliance &amp; Sustainability<ul><li>Ensure compliance with all statutory regulations, including labor, safety, and environmental laws.</li><li>Maintain health, safety, and hygiene standards across the property.</li><li>Promote sustainable practices in energy use, waste management, and community involvement.</li></ul>7. Reporting &amp; Coordination<ul><li>Prepare regular reports on operations, financial performance, and guest satisfaction.</li><li>Coordinate with the corporate office or ownership on policies, procedures, and strategic initiatives.</li><li>Ensure smooth communication between all resort departments.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree / Diploma in Hotel or Resort Management.</li><li>12&ndash;15 years of experience in hospitality management, with at least 6 years in a leadership role.</li><li>Strong understanding of resort operations, guest services, and financial management.</li><li>Excellent leadership, communication, and decision-making skills.</li><li>Proficiency in hotel management software (e.g., Opera, IDS, Protel) and MS Office.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Guest-oriented mindset</li><li>Financial and business acumen</li><li>Problem-solving and decision-making</li><li>Strategic planning and operational excellence</li></ul>Job Types: Full-time, PermanentPay: &#8377;60,000.00 - &#8377;80,000.00 per monthWork Location: In person

Resort Manager

Job Summary:The Food &amp; Beverage Manager oversees the day-to-day operations of all F&amp;B outlets, ensuring exceptional guest service, operational efficiency, and profitability. This role manages restaurant, bar, banquet, and room service operations while maintaining quality, hygiene, and brand standards.Key Responsibilities:1. Operations Management<ul><li>Supervise all F&amp;B outlets, including restaurants, bars, banquets, and in-room dining.</li><li>Ensure smooth daily operations with consistent quality and service standards.</li><li>Implement standard operating procedures (SOPs) for all F&amp;B areas.</li><li>Coordinate with the kitchen team to ensure timely service and menu consistency.</li></ul>2. Financial Management<ul><li>Prepare and manage F&amp;B budgets, cost controls, and revenue targets.</li><li>Analyze daily sales reports, monitor expenses, and control food and beverage costs.</li><li>Develop pricing strategies and promotions to maximize revenue.</li><li>Approve purchase requests and ensure inventory accuracy.</li></ul>3. Guest Experience<ul><li>Ensure the highest standards of guest satisfaction and handle guest complaints professionally.</li><li>Monitor service quality through guest feedback and implement corrective actions.</li><li>Develop and implement new F&amp;B concepts, menus, and experiences to enhance customer loyalty.</li></ul>4. Team Leadership<ul><li>Recruit, train, and motivate F&amp;B staff for optimum performance.</li><li>Conduct regular team meetings, performance evaluations, and skill development sessions.</li><li>Foster a positive and professional work culture aligned with company values.</li></ul>5. Compliance &amp; Safety<ul><li>Ensure adherence to hygiene, food safety (HACCP/FSSAI), and sanitation standards.</li><li>Comply with local licensing laws, health, and safety regulations.</li><li>Conduct regular audits for cleanliness and operational compliance.</li></ul>6. Coordination &amp; Reporting<ul><li>Collaborate with other departments (Kitchen, Housekeeping, Sales, Front Office) for smooth operations.</li><li>Prepare daily, weekly, and monthly reports on F&amp;B performance.</li><li>Participate in management meetings and contribute to overall business strategy.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree / Diploma in Hotel Management or related field.</li><li>10&ndash;15 years of F&amp;B experience with at least 4 years in a managerial role.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Proficiency in POS systems, cost control software, and MS Office.</li><li>Excellent knowledge of food and beverage trends, service standards, and hospitality operations.</li></ul>Key Competencies:<ul><li>Guest-oriented and service-driven</li><li>Financial acumen and cost management</li><li>Leadership and team motivation</li><li>Strategic thinking and decision-making</li><li>Problem-solving and conflict resolution</li></ul>Job Type: Full-timePay: &#8377;35,000.00 - &#8377;45,000.00 per monthWork Location: In person

F&B Manager

The Assistant Maintenance Engineer will support the Maintenance Engineer in performing preventive and corrective maintenance activities on machinery, equipment, and facilities. The role involves troubleshooting, assisting in repairs, maintaining equipment logs, and ensuring minimal downtime of operations.Key Responsibilities:<ul><li>Assist in diagnosing mechanical, electrical, and technical issues in machinery and equipment.</li><li>Perform routine inspections and preventive maintenance to reduce equipment failure.</li><li>Support in installing, repairing, and replacing machinery parts and equipment.</li><li>Maintain records of maintenance and repair activities using CMMS (Computerized Maintenance Management System) or manual logs.</li><li>Ensure tools and spare parts inventory is adequately maintained.</li><li>Follow safety protocols and company procedures during maintenance operations.</li><li>Work closely with production and operations teams to ensure minimal equipment downtime.</li><li>Report any significant equipment faults or risks to the senior maintenance engineer or manager.</li><li>Support energy efficiency and cost-saving initiatives where applicable.</li><li>Participate in training and development programs to keep updated with technological changes.</li></ul>Requirements:Education:<ul><li>Diploma or Bachelor's Degree in Mechanical, Electrical, or Industrial Engineering or a related field.</li></ul>Experience:<ul><li>5 years of experience in maintenance or a related technical role in a hotel or resort operation</li></ul>Skills:<ul><li>Basic understanding of mechanical and electrical systems.</li><li>Familiarity with maintenance tools and equipment.</li><li>Ability to read and interpret technical drawings and manuals.</li><li>Problem-solving skills and attention to detail.</li><li>Good communication and teamwork skills.</li><li>Willingness to work in shifts or respond to emergencies, if required.</li></ul>Preferred Qualifications:<ul><li>Experience with PLCs, HVAC systems, or hydraulics/pneumatics (depending on industry).</li><li>Knowledge of safety regulations (e.g., OSHA standards).</li><li>Familiarity with maintenance software or CMMS tools.</li></ul>Job Type: Full-timePay: &#8377;35,000.00 - &#8377;40,000.00 per monthWork Location: In person

Assistant Maintenance Engineer

Join The Littlearth Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Littlearth Group

ABOUT_COMPANY

Resort Manager

F&B Manager

Assistant Maintenance Engineer