Qureos Mentor

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader"><b>HOUSEKEEPING ATTENDANT</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
We are looking for a Housekeeping Attendant to work within The NED Doha. If you have experience as a Housekeeping Attendant in a hotel luxury environment, and you are enthusiastic, passionate and knowledgeable good service; then we want to hear from you!</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.</li><li>
To provide a discreet one-stop service combining servicing of guest rooms with checking and replenishing of mini bar and guest amenities.</li><li>
To ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.</li><li>
Ensures the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests.</li><li>
To signs on-duty, collecting work allocations and signing for any keys or bleeps that may be required prior to commencing the shift.</li><li>
To ensure that all guest rooms are cleaned, stocked and maintained to the standard required.</li><li>
To provide guests with requested services at all times.</li><li>
To report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Housekeeping Supervisor.</li><li>
To ensure that all lost property is handed into the Housekeeping Office.</li><li>
To ensure that all linen cupboards and service areas are stocked and maintained as required.</li><li>
To ensure all minibar and guest amenities are secured at the end of the shift.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
Housekeeping attendants must have a keen eye for detail to ensure that rooms are thoroughly cleaned, and all necessary tasks are completed to a high standard.</li><li>
Efficiently managing time is essential in the fast-paced environment of housekeeping. Attendants need to prioritize tasks effectively to meet deadlines and maintain productivity.</li><li>
This role often involves prolonged periods of standing, bending, lifting, and walking. Physical stamina is necessary to carry out cleaning tasks effectively and safely.</li><li>
While the primary responsibility is cleaning, housekeeping attendants often interact with guests or occupants. A friendly and helpful demeanor is important for providing excellent customer service.</li><li>
Familiarity with various cleaning techniques, equipment, and cleaning agents is essential for achieving optimal results while maintaining safety standards.</li><li>
Collaboration with other members of the housekeeping team, as well as staff in other departments, is essential for maintaining a smooth operation and delivering a positive guest experience.</li><li>
Housekeeping attendants often have access to guests' personal spaces and belongings. Respecting privacy and maintaining confidentiality is crucial in building trust with guests and maintaining professionalism.</li><li>
Awareness of safety protocols and practices is essential to prevent accidents or injuries while performing cleaning tasks or using equipment.</li></ul><p></p><p><b><br>
What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The NED Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us as a Housekeeping Attendant!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

HOUSEKEEPING ATTENDANT

<div><div><div><div><h1 class="jobSectionHeader"><b>DIRECTOR OF SALES - GOVERNMENT</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
The Director of Sales &ndash; Government is responsible for leading and managing all government-related sales activities to achieve revenue targets and market share objectives for the hotel. This role requires building and maintaining strong relationships with key government entities, ministries, embassies, and related organizations to drive business from this important segment.</p><p>
The ideal candidate will have a solid understanding of the Qatari market, strong connections within government sectors, and a proven track record in luxury hospitality sales.</p><p></p><p><b><br>
Key Responsibilities:</b></p><p></p><p><b><br>
Sales &amp; Business Development</b></p><ul><li>
Develop and implement strategic sales plans to target the government segment in alignment with the hotel&rsquo;s business objectives.</li><li>
Identify, establish, and maintain productive relationships with key decision-makers in government entities, embassies, and related institutions.</li><li>
Achieve or exceed set revenue and room night targets from the government segment.</li><li>
Proactively solicit new business opportunities and develop key accounts through regular visits, presentations, and networking events.</li><li>
Negotiate contracts and agreements ensuring maximum profitability and compliance with company policies.</li></ul><p></p><p><b><br>
Account Management</b></p><ul><li>
Maintain strong account management practices ensuring consistent communication and relationship-building with government clients.</li><li>
Monitor client satisfaction and ensure personalized service delivery for all government-related bookings and events.</li><li>
Conduct regular account reviews and update the sales system with accurate client information and activity reports.</li></ul><p></p><p><b><br>
Collaboration &amp; Leadership</b></p><ul><li>
Work closely with Revenue Management and Reservations to ensure competitive pricing and optimal yield for the government market.</li><li>
Coordinate with the Marketing team to create targeted campaigns and promotional activities specific to the government sector.</li><li>
Lead, coach, and develop the government sales team (if applicable) to achieve departmental goals and maintain high performance standards.</li></ul><p></p><p><b><br>
Reporting &amp; Analysis</b></p><ul><li>
Prepare regular sales reports, forecasts, and market analyses for management review.</li><li>
Monitor competitor activities and market trends to identify business opportunities and maintain a competitive edge.</li><li>
Contribute to the annual business plan and budget for the Sales &amp; Marketing Department.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
Bachelor&rsquo;s Degree in Business Administration, Marketing, Hospitality Management, or related field.</li><li>
Minimum of 5&ndash;7 years of experience in sales, with at least 3 years in a similar role in a luxury hotel environment.</li><li>
Proven network and relationships within Qatari government sectors.</li><li>
Excellent communication, negotiation, and presentation skills.</li><li>
Strong business acumen with the ability to drive performance and meet financial goals.</li><li>
Fluent in English; Arabic proficiency is a strong advantage.</li><li>
Knowledge of sales management systems preferred.</li></ul><p></p><p><b><br>
</b></p><p><b>What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

GOVERNMENT

<div><div><div><div><h1 class="jobSectionHeader"><b>DIRECTOR OF MEMBERSHIP</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
As the Director of Membership, you will play a crucial role in driving our organization's growth and fostering strong relationships with our members. You will oversee all aspects of membership development, retention, and engagement strategies to ensure the continued success and satisfaction of our member base.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Develop and implement comprehensive membership acquisition and retention strategies to meet annual growth targets.</li><li>
Lead a team responsible for membership recruitment, onboarding, and retention efforts.</li><li>
Analyze membership data and market trends to identify opportunities for growth and optimization.</li><li>
Collaborate with cross-functional teams to develop and execute marketing campaigns, events, and initiatives aimed at increasing member engagement.</li><li>
Establish and maintain strong relationships with current and prospective members, ensuring their needs are met and concerns addressed.</li><li>
Oversee the development of membership materials, including newsletters, communications, and promotional materials.</li><li>
Monitor and evaluate the effectiveness of membership programs and initiatives, making recommendations for improvement as needed.</li><li>
Stay informed about industry best practices and emerging trends in membership management, applying relevant insights to enhance our programs.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
Bachelor's degree in business administration, marketing, communications, or a related field; advanced degree preferred.</li><li>
Years of experience in membership management, preferably in a luxury hotel.</li><li>
Proven track record of developing and implementing successful membership acquisition and retention strategies.</li><li>
Strong leadership skills with the ability to motivate and inspire team members to achieve goals.</li><li>
Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.</li><li>
Analytical mindset with the ability to interpret data and insights to drive decision-making.</li><li>
Proficiency in membership management software.</li><li>
Creative thinker with the ability to innovate and adapt to changing market dynamics.</li><li>
Commitment to upholding the values and mission of The NED.</li><li>
International Experience from UK is preferred in a Member's club</li></ul><p></p><p><b><br>
What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us as a Director of Membership!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

DIRECTOR OF MEMBERSHIP

<div><div><div><div><h1 class="jobSectionHeader"><b>BARTENDER/BARISTA</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose</b></p><p>
We are looking for a Bartender/Barista to work within The Ned Doha. If you have experience as a Bartender/Barista in a busy restaurant or hotel luxury environment, and you are enthusiastic, passionate and knowledgeable about fresh food and good service, then we want to hear from you!</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Beverage Preparation: Prepare and serve a variety of coffee drinks, espresso-based beverages, and cocktails according to established recipes and customer preferences.</li><li>
Customer Service: Provide excellent service by interacting with guests, taking orders, and addressing any questions or concerns to ensure a positive experience.</li><li>
Equipment Operation: Operate and maintain coffee machines, blenders, cocktail shakers, and other equipment, ensuring they are clean and functioning correctly.</li><li>
Work Area Maintenance: Keep the bar and coffee stations clean and organized, following health and safety standards.</li><li>
Cash Handling: Accurately process transactions, manage the cash register, and handle cash and credit card payments.</li><li>
Inventory Management: Monitor and manage inventory levels, assist with ordering supplies, and ensure proper stock rotation.</li><li>
Trend Awareness: Stay updated on current beverage trends and techniques to enhance drink offerings and improve customer satisfaction.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Previous experience as a Barista, Bartender, or in a similar customer-facing role is preferred.</li><li>
Proficient in preparing coffee drinks and cocktails, with a solid understanding of brewing methods and mixology techniques.</li><li>
Strong communication and interpersonal skills, with a commitment to providing excellent customer service.</li><li>
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.</li><li>
Must be of legal drinking age and hold any required certifications or licenses.</li></ul><p></p><p><b><br>
Work Experience and Knowledge:</b></p><ul><li>
Demonstrated experience in a barista or bartender role, showcasing a strong background in beverage preparation and customer service.</li><li>
Familiarity with various coffee brewing equipment, cocktail mixers, and bar tools.</li><li>
Knowledge of health and safety regulations related to food and beverage service.</li><li>
Experience in managing inventory and performing cash handling duties.</li></ul><p></p><p><b><br>
Competencies:</b></p><ul><li>
Customer Focus: Ability to anticipate and meet customer needs, providing a positive and memorable experience.</li><li>
Adaptability: Flexibility to handle a variety of tasks and adapt to changes in a fast-paced environment.</li><li>
Teamwork: Works well within a team, supporting colleagues and contributing to a collaborative work atmosphere.</li><li>
Attention to Detail: Precision in preparing beverages and maintaining cleanliness and organization.</li><li>
Time Management: Efficiently manages time and multitasks to meet the demands of a busy service environment.</li></ul><p></p><p><b><br>
What In It for you?</b></p><ul><li>
One of the most iconic places to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programmed is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us as a Barista/Bartender!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

BARTENDER/BARISTA

<div><div><div><div><h1 class="jobSectionHeader"><b>HOSTESS</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose</b></p><p>
We are looking for a Greeter/Hostess to work within The Ned Doha. If you have experience as a Hostess/Greeter in a busy restaurant or hotel luxury environment, and you are enthusiastic, passionate and knowledgeable about fresh food and good service, then we want to hear from you!</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Warmly welcome guests upon arrival and provide a gracious first impression.</li><li>
Manage reservations for dining, spa appointments, and other hotel amenities with precision and efficiency.</li><li>
Escort guests to their tables and ensure seating arrangements are comfortable and in line with their preferences.</li><li>
Provide guests with information about hotel facilities, services, and local attractions, offering personalized recommendations as needed.</li><li>
Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed expectations.</li><li>
Collaborate closely with other hotel staff members to ensure seamless operations and exceptional service delivery.</li><li>
Promote upselling opportunities and special offers to enhance the guest experience and maximize revenue.</li><li>
Maintain a polished and professional appearance in accordance with the hotel's grooming standards.</li><li>
Adhere to all hotel policies, procedures, and safety regulations to ensure a safe and pleasant environment for guests and colleagues alike.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Excellent communication skills, both verbal and written, with a warm and welcoming demeanor.</li><li>
Strong organizational skills and attention to detail to manage reservations and guest requests effectively.</li><li>
Ability to multitask, prioritize tasks, and adapt to changing circumstances in a fast-paced environment.</li><li>
Team player with a positive attitude and a genuine passion for providing exceptional hospitality.</li><li>
Proficiency in multiple languages is an asset.</li><li>
Flexibility to work evenings, weekends, and holidays as required.</li></ul><p></p><p><b><br>
Work Experience &amp; Knowledge</b></p><ul><li>
Previous experience in customer service, hospitality, or a related field preferred.</li><li>
Computer proficiency &ndash; Excel, Windows, Outlook, PowerPoint and Publisher</li><li>
Hotel information system &ndash; Opera</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>
Communication Skills: Clear verbal communication and active listening skills are crucial for understanding guest needs and providing assistance.</li><li>
Customer Focus: Anticipating guest needs, providing personalized service, and ensuring guest satisfaction are central to this competency.</li><li>
Interpersonal Skills: The ability to establish rapport, demonstrate empathy, and resolve conflicts diplomatically contributes to a welcoming and harmonious environment.</li><li>
Organization and Time Management: Managing reservations, seating arrangements, and guest inquiries requires strong organizational and time management skills. Prioritizing tasks, multitasking effectively, and maintaining attention.</li><li>
Problem-Solving Abilities: Strong problem-solving skills enable hostesses to address issues promptly and find satisfactory resolutions while maintaining guest satisfaction.</li><li>
Adaptability and Flexibility: Hospitality environments are dynamic, with priorities often changing rapidly. Hostesses must be adaptable and flexible, adjusting to changing circumstances and guest needs while remaining composed under pressure.</li><li>
Professionalism: This includes maintaining a polished appearance, adhering to hotel policies and procedures, and handling guest interactions with tact and discretion.</li><li>
Sales and Upselling: Promoting special offers, upgrades, and additional services to guests requires effective sales and upselling skills.</li><li>
Cultural Awareness and Sensitivity: Understanding and respecting cultural differences, customs, and preferences contribute to creating inclusive and welcoming experiences for all guests.</li></ul><p></p><p><b><br>
What In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us as a Hostess!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

HOSTESS

<div><div><div><div><h1 class="jobSectionHeader"><b>RESTAURANT MANAGER</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
As the Restaurant Manager, you will be responsible for overseeing all aspects of daily operations to ensure the highest standards of quality, service, and guest satisfaction. You will lead by example, inspire excellence in your team, and foster a positive and collaborative work environment. Additionally, you will play a key role in driving revenue growth, managing costs, and maintaining strong relationships with customers and suppliers.</p><p><b>
</b></p><p><b>Responsibilities:</b></p><ul><li>
Lead, mentor, and motivate the front-of-house and back-of-house teams to deliver exceptional service and uphold company standards.</li><li>
Oversee daily operations, including staff scheduling, inventory management, and quality control.</li><li>
Monitor financial performance, analyze sales data, and implement strategies to achieve revenue targets and maximize profitability.</li><li>
Maintain a strong presence on the floor, engaging with guests to ensure their satisfaction and address any concerns in a timely and professional manner.</li><li>
Foster a culture of continuous improvement, implementing training programs and operational enhancements to elevate the guest experience and streamline workflows.</li><li>
Ensure compliance with health, safety, and sanitation standards, as well as all applicable laws and regulations.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
Proven experience in restaurant management, with a track record of success in a high-volume, upscale dining environment.</li><li>
Exceptional leadership skills, with the ability to inspire and motivate a diverse team.</li><li>
Strong business acumen, with the ability to analyze financial data, develop budgets, and make data-driven decisions.</li><li>
Excellent communication and interpersonal skills, with the ability to build rapport with guests, staff, and suppliers.</li><li>
Solid understanding of food and beverage operations, including inventory management, cost control, and menu development.</li><li>
Knowledge of local health and safety regulations preferred.</li><li>
Bachelor&rsquo;s degree in hospitality management or a related field is a plus</li></ul><p><b>
</b></p><p><b>What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us as a Restaurant Manager!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

RESTAURANT MANAGER

<div><div><div><div><h1 class="jobSectionHeader"><b>DIRECTOR OF VIP RELATIONS</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
As the Director of VIP Relations, you will play a pivotal role in shaping and enhancing the experience of The Ned&rsquo;s most high-profile audiences, including Ned&rsquo;s Club members, government stakeholders, and hotel VIP guests. This role blends strategic relationship management with refined hospitality expertise, ensuring a consistent, elevated experience that reflects the values and standards of The Ned&rsquo;s Club and The Ned Doha.</p><p></p><p><br>
You will lead initiatives that strengthen engagement within the Ned&rsquo;s Club, while also cultivating and managing high-level government relations and overseeing the personalized care of VIP hotel guests. Leveraging your background in luxury service environments, diplomacy, and stakeholder engagement, you will drive member retention and acquisition, deepen institutional partnerships, and act as a key liaison for VIP clientele.</p><p></p><p><b><br>
Duties and Responsibilities:</b></p><p></p><p><b><br>
VIP Guest &amp; Member Relations</b></p><ul><li>
Serve as the primary point of contact for The Ned&rsquo;s most high-profile audiences, including club members, government representatives, and VIP hotel guests.</li><li>
Lead the delivery of personalized guest experiences across all touchpoints, ensuring discretion, attentiveness, and excellence in service.</li><li>
Conduct tailored show rounds and consultations for prospective members and government stakeholders, articulating the club&rsquo;s value proposition and offerings.</li><li>
Maintain detailed guest and member profiles using Salesforce CRM or equivalent platforms to ensure continuity, personalization, and strategic follow-up.</li><li>
Report on key engagement metrics including satisfaction scores, member retention, and VIP feedback.</li></ul><p></p><p><b><br>
Government &amp; Institutional Relations</b></p><ul><li>
Proactively develop and maintain strong relationships with key government entities and diplomatic institutions.</li><li>
Represent The Ned in official communications, high-level briefings, and strategic meetings to ensure alignment with local protocols and cultural expectations.</li><li>
Coordinate visits, events, and experiences that cater to government and official guests, ensuring compliance and a polished representation of the brand.</li></ul><p></p><p><b><br>
Strategic Partnerships</b></p><ul><li>
Build and manage relationships with premium brands, embassies, cultural institutions, and key local stakeholders to enhance The Ned&rsquo;s Club and the Ned visibility and reputation.</li><li>
Design and execute joint activations, partnerships, and private events that provide value to members and VIP guests.</li><li>
Act as a brand ambassador at luxury and government-focused forums, industry events, and high-profile gatherings.</li></ul><p></p><p><b><br>
Event &amp; Experience Management</b></p><ul><li>
Work with internal events and operations teams to curate bespoke experiences for members and VIPs, ensuring alignment with The Ned&rsquo;s brand and service standards.</li><li>
Host and oversee high-touchpoint events, ensuring all aspects, from guest list to execution, meet expectations for exclusivity and quality.</li><li>
Collaborate cross-functionally with F&amp;B and marketing to deliver seamless, high-impact events and activations.</li></ul><p></p><p><b><br>
Contract &amp; Membership Oversight</b></p><ul><li>
Oversee all aspects of VIP and Ned&rsquo;s Club membership agreements, from onboarding and renewals to upgrades and compliance.</li><li>
Ensure timely and accurate processing of memberships and maintain meticulous documentation in line with company policy.</li><li>
Guide new VIP members through a smooth and personalized onboarding process, including welcome communications, orientation, and access setup.</li></ul><p></p><p><b><br>
Strategic &amp; Operational Collaboration</b></p><ul><li>
Work closely with marketing and sales teams to shape messaging, campaigns, and content that resonate with VIP audiences and government stakeholders.</li><li>
Analyse trends across member and guest engagement, providing insights to support strategic decision-making and service enhancement.</li><li>
Uphold The Ned&rsquo;s brand standards and hospitality ethos in all interactions, ensuring consistency across departments and guest journeys.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
7+ years of experience in luxury hospitality, VIP client relations, government liaison, or private membership environments, with at least 3 years in a senior or director-level role.</li><li>
Demonstrated success in managing high-profile relationships, including government entities, UHNW individuals, and premium brand partners.</li><li>
Strong experience in strategic event planning and guest experience design, particularly within members-only clubs, luxury hotels, or diplomatic settings.</li><li>
Proven ability to lead cross-functional collaboration and elevate brand reputation through thoughtful relationship building and high-impact activations.</li><li>
In-depth understanding of contract management, compliance processes, and CRM platforms (Salesforce preferred) to support VIP member and guest lifecycles.</li><li>
Outstanding interpersonal, diplomatic, and communication skills, with the presence and confidence to represent the brand at the highest levels.</li><li>
Commercially astute, with a strong grasp of luxury positioning, cultural nuance, and client expectations in a regional and international context.</li><li>
Technologically proficient in CRM systems and Microsoft Office Suite; comfortable with data-driven decision-making.</li><li>
Flexibility to work evenings, weekends, and host events as needed, aligned with the schedules of VIP guests and official stakeholders.</li><li>
Fluency in English and Arabic is essential.</li></ul><p></p><p><b><br>
</b></p><p><b>What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

DIRECTOR OF VIP RELATIONS

Join The Ned Hotel and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.