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THE PALAVRA RESORT W.L.L

Job Title: Revenue ManagerJob OverviewThe Revenue Manager is responsible for developing and implementing strategies that optimize revenue, maximize profitability, and improve overall business performance. The role involves analyzing market trends, forecasting demand, managing pricing strategies, and ensuring effective distribution across all channels.Key Responsibilities1. Revenue &amp; Pricing Strategy<ul><li>Develop and implement pricing strategies to maximize revenue across all segments.</li><li>Monitor market trends and competitor pricing to adjust strategies accordingly.</li><li>Set dynamic pricing models and oversee daily rate updates.</li></ul>2. Forecasting &amp; Analysis<ul><li>Prepare accurate forecasts for occupancy, revenue, and demand patterns.</li><li>Conduct regular analysis of sales performance, business mix, and booking trends.</li><li>Create monthly and quarterly revenue reports for management review.</li></ul>3. Channel &amp; Inventory Management<ul><li>Manage online distribution channels (OTA, GDS, Website, etc.).</li><li>Optimize inventory allocation to maximize exposure and conversion.</li><li>Ensure rate parity across all platforms.</li></ul>4. Collaboration &amp; Communication<ul><li>Work closely with Sales, Marketing, Front Office, and Reservations teams to align strategies.</li><li>Provide insights for promotional campaigns and packages.</li><li>Participate in departmental meetings to review performance and discuss improvements.</li></ul>5. Systems &amp; Tools Management<ul><li>Maintain and update Revenue Management Systems (RMS), PMS, CRS, and channel manager tools.</li><li>Ensure data accuracy and troubleshoot system-related issues.</li></ul>6. Budgeting &amp; Business Planning<ul><li>Assist in setting annual budgets and long-term business plans.</li><li>Identify opportunities for new revenue streams and upselling initiatives</li></ul>Job Type: Full-time

Revenue Manager

Job SummaryThe F&amp;B Team Leader is responsible for supervising daily operations across all Food &amp; Beverage outlets, ensuring exceptional service quality, smooth workflow, and adherence to company standards. The role supports the F&amp;B management team by coordinating staff, managing customer service, and maintaining operational efficiency.Key ResponsibilitiesOperations Management<ul><li>Oversee daily F&amp;B service operations to ensure consistency and quality.</li><li>Ensure all outlets comply with hygiene, safety, and sanitation standards.</li><li>Monitor inventory levels and assist with stock control and ordering.</li><li>Ensure proper setup of dining, bar, and service areas before each shift.</li></ul>Team Supervision<ul><li>Lead, motivate, and guide F&amp;B staff to deliver excellent service.</li><li>Provide on-the-job training and support to new team members.</li><li>Assign tasks, schedule shifts, and ensure proper staffing levels.</li><li>Conduct briefings before each shift to communicate goals, updates, and service standards.</li></ul>Customer Service<ul><li>Ensure guests receive high-quality service and respond promptly to concerns or complaints.</li><li>Monitor guest satisfaction and take corrective actions when necessary.</li><li>Support service during busy periods to maintain smooth operations.</li></ul>Administrative Duties<ul><li>Assist with reporting, record-keeping, and daily sales summaries.</li><li>Support the F&amp;B Manager with staff performance evaluations.</li><li>Help implement policies, procedures, and operational improvements</li></ul>Job Type: Full-time

F&B Team leader

Job SummaryThe F&amp;B Team Supervisor oversees the daily operations of the Food &amp; Beverage department, ensuring consistent service quality, smooth workflow, and adherence to company standards. The supervisor leads the team, handles guest interactions, supports training efforts, and maintains operational efficiency across all outlets.Key ResponsibilitiesOperational Leadership<ul><li>Supervise F&amp;B operations during assigned shifts to ensure seamless service.</li><li>Ensure compliance with hygiene, food safety, and sanitation standards.</li><li>Coordinate setup and closing procedures for dining areas, bars, and service stations.</li><li>Monitor inventory, assist with stock management, and report shortages.</li></ul>Team Management<ul><li>Supervise, guide, and support F&amp;B team members throughout daily operations.</li><li>Conduct pre-shift briefings to communicate goals, special menus, and service updates.</li><li>Provide coaching, on-the-job training, and performance feedback to staff.</li><li>Assist with scheduling and ensure adequate staffing levels.</li></ul>Guest Service<ul><li>Maintain high levels of guest satisfaction by ensuring prompt, professional service.</li><li>Handle guest inquiries, concerns, and complaints, escalating when necessary.</li><li>Ensure team members follow service standards and maintain a guest-focused attitude.</li></ul>Administrative Support<ul><li>Assist in monitoring sales, reporting daily activities, and documenting incidents.</li><li>Support the F&amp;B Manager with team evaluations and disciplinary procedures.</li><li>Help implement operational improvements and enforce company policies</li></ul>Job Type: Full-time

F&B Supervisor

Join THE PALAVRA RESORT W.L.L and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

THE PALAVRA RESORT W.L.L

ABOUT_COMPANY

Revenue Manager

F&B Team leader

F&B Supervisor