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Time Express Parcels

Job Title: Bike Rider Company: Time Express Parcels LLC Location: 25 61A Street - Al Garhoud, Next to Al Garhoud Medical Fitness CentreAbout Us: Time Express Parcels LLC is a fast-growing logistics and delivery company committed to providing reliable and efficient parcel delivery services. We pride ourselves on our dedication to customer satisfaction and our ability to deliver on time, every time. We are currently seeking motivated and responsible Bike Riders to join our team and help us maintain our high standards of service.Job Description: As a Bike Rider at Time Express Parcels LLC, you will play a crucial role in ensuring the timely and safe delivery of parcels to our customers. You will be responsible for picking up and delivering orders, handling parcels with care, and ensuring the safety of both the parcels and yourself during transit. This role requires excellent time management, communication skills, and a strong sense of responsibility.<ul><li>Deliver and pick up parcels in a timely and efficient manner.</li><li>Handle parcels with care to ensure they remain in perfect condition during transit.</li><li>Plan and follow the most efficient routes for delivery and pickups.</li><li>Maintain communication with the dispatch team and customers as needed.</li><li>Ensure the safety of the parcels and yourself while on the road.</li><li>Adhere to all traffic laws and regulations.</li><li>Report any issues or delays in delivery to the supervisor.</li><li>Maintain a clean and functional bike at all times.</li><li>Provide excellent customer service during interactions with clients.</li></ul>Requirements:<ul><li>Valid driving license.</li><li>All Original documents (Passport, visa etc) for verification.</li><li>Strong knowledge of local roads and neighborhoods.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage time effectively.</li><li>Physically fit and able to handle the demands of the job.</li><li>Punctual, reliable, and responsible.</li><li>Familiarity with using GPS and navigation apps is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Flexible working hours.</li><li>Opportunities for career growth and development.</li><li>Supportive and collaborative work environment.</li><li>Training and resources to help you succeed in your role.</li></ul>How to Apply: If you meet the requirements and are excited about the opportunity to join our team, please come to our office with all your documents for an Interview.Join Time Express Parcels LLC and be a part of a team that values efficiency, reliability, and exceptional customer service!Time Express Parcels LLC is an equal opportunity employer.Job Type: Full-timeLicense/Certification:<ul><li>Valid UAE driving license (Required)</li></ul>Job Type: Full-timePay: From AED2,700.00 per monthWork Location: In person

Bike Rider - Dubai

Key Account Manager (KAM) &ndash; Logistics &amp; Supply ChainLocation: Dubai, UAE Company: Time Express Parcels Job Type: Full-TimeAbout Time Express ParcelsTime Express Parcels is a leading logistics and express delivery company providing reliable domestic and international courier, freight, and supply chain solutions. We are seeking a dynamic and customer-focused Key Account Manager (KAM) to manage strategic client relationships, drive revenue growth, and ensure operational excellence across our logistics network.Job SummaryAs a Key Account Manager, you will serve as the primary point of contact for our most valuable corporate clients. You will be responsible for managing end-to-end customer relationships, ensuring exceptional service delivery, resolving operational issues, and identifying opportunities to grow existing accounts.The ideal candidate combines strong commercial acumen with a deep understanding of logistics operations, enabling them to drive customer satisfaction, account retention, and business growth.Key ResponsibilitiesStrategic Account Management &amp; Business Growth<ul><li>Manage and develop relationships with key corporate accounts.</li><li>Drive customer retention and maintain long-term partnerships.</li><li>Identify opportunities for account expansion and cross-selling of logistics services.</li><li>Conduct regular business reviews and present performance reports to clients.</li><li>Negotiate service agreements, pricing structures, and contract renewals.</li><li>Develop account strategies to maximize revenue and profitability.</li></ul>Customer Service &amp; Issue Resolution<ul><li>Act as the primary escalation point for customer concerns and operational issues.</li><li>Resolve shipment delays, service failures, and customer complaints promptly.</li><li>Manage claims related to lost, damaged, or delayed shipments.</li><li>Conduct root cause analysis and implement corrective actions.</li><li>Maintain strong communication with clients during service disruptions.</li></ul>Operational Coordination &amp; Performance Management<ul><li>Collaborate with operations, dispatch, warehouse, and transportation teams to ensure service excellence.</li><li>Monitor delivery performance and ensure compliance with client-specific SLAs and KPIs.</li><li>Coordinate with fleet and driver teams to resolve delivery challenges.</li><li>Support route optimization and operational efficiency initiatives.</li><li>Conduct operational reviews and audits for high-priority accounts.</li></ul>Reporting &amp; Performance Analysis<ul><li>Track account performance metrics, revenue trends, and customer satisfaction levels.</li><li>Prepare weekly and monthly account performance reports.</li><li>Utilize CRM and logistics systems to maintain accurate customer records and activity logs.</li><li>Analyze data to identify opportunities for service improvement and business growth.</li></ul>RequirementsExperience<ul><li>3&ndash;5+ years of experience in Key Account Management, Business Development, Customer Success, or Logistics Operations.</li><li>Prior experience in Logistics, Express Courier, Freight Forwarding, Supply Chain, Sea Freight, or Air Freight is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Proven track record of managing key accounts and growing customer portfolios.</li><li>Strong negotiation, relationship management, and stakeholder engagement skills.</li><li>Solid understanding of logistics operations, transportation, last-mile delivery, and supply chain processes.</li><li>Experience handling customer escalations and operational problem-solving.</li><li>Proficiency in CRM systems (Salesforce or similar), Logistics Management Systems (LMS), and Microsoft Excel.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong analytical and decision-making abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth opportunities within a rapidly expanding logistics organization.</li><li>Exposure to major corporate accounts and strategic projects.</li><li>Collaborative and performance-driven work environment.</li><li>Professional development and training opportunities.</li></ul>Work Location: In person

Key Account Manager (KAM) – Logistics & Supply Chain

Job Title: Key Account ManagerCompany: Time Express Parcels Location: Dubai, UAE Job Type: Full-TimeJob OverviewTime Express Parcels is seeking a high-performing Key Account Manager to manage and strengthen our most valuable client relationships. In this role, you will act as the primary strategist, operational lead, and growth driver for your assigned portfolio. You will oversee the complete client lifecycle, from onboarding to long-term retention, while building and managing the personnel required to support these accounts effectively.Key ResponsibilitiesClient Onboarding &amp; Retention<ul><li>Lead the seamless onboarding process for new enterprise-level clients</li><li>Establish clear Key Performance Indicators (KPIs) during the kickoff phase</li><li>Conduct regular performance reviews to ensure account health and client satisfaction</li></ul>Customer Relations &amp; Escalation Management<ul><li>Serve as the primary and trusted point of contact for key stakeholders</li><li>Resolve complex, high-priority client escalations professionally and efficiently</li><li>Identify root causes of operational issues and implement corrective actions to prevent recurrence</li></ul>Account Growth &amp; Profitability<ul><li>Identify and execute upselling and cross-selling opportunities within assigned accounts</li><li>Protect and improve account profitability through strategic pricing and cost management</li><li>Accurately forecast monthly, quarterly, and annual revenue streams</li></ul>Personnel Hiring &amp; Team Leadership<ul><li>Recruit, interview, and hire dedicated personnel to support client accounts</li><li>Train, mentor, and manage team members to ensure excellent service delivery</li><li>Conduct performance evaluations and support employee career development</li></ul>Qualifications<ul><li>Experience: 5+ years of experience in Account Management, Client Relations, or Logistics/Express Courier Management</li><li>Leadership: Proven track record of hiring, building, and managing high-performing teams</li><li>Financial Acumen: Strong understanding of account P&amp;L, margins, and revenue growth</li><li>Problem Solving: Excellent negotiation skills with experience handling high-level client escalations</li><li>Communication: Fluent in English with strong presentation, communication, and stakeholder management skills</li></ul>Application Question(s):<ul><li>Do you have experience managing key or enterprise accounts?</li><li>Have you worked in logistics, courier, or express delivery operations?</li><li>How many team members have you managed?</li><li>How soon can you join?</li></ul>Work Location: In person

Key Account Manager

Operations Manager &ndash; Last Mile Delivery (Amazon)Location: Dubai, UAE Company: Time Express Parcels Job Type: Full-timeAbout UsTime Express Parcels is a fast-growing logistics and last-mile delivery company in the UAE, committed to providing reliable, efficient, and customer-focused delivery solutions. As we continue to scale our operations, we are looking for an experienced and results-driven Operations Manager to lead our last-mile delivery network and drive operational excellence.Role OverviewThe Operations Manager &ndash; Last Mile Delivery will be responsible for overseeing end-to-end delivery operations, managing fleet and manpower performance, and ensuring operational KPIs are consistently achieved.This role requires a strong leader with hands-on experience in high-volume logistics environments, capable of driving efficiency, maintaining service quality, and leading large delivery teams in a fast-paced setting.Key Responsibilities<ul><li>Lead and manage daily last-mile delivery operations across assigned regions</li><li>Supervise fleet performance, dispatch activities, and route optimization</li><li>Ensure achievement of operational KPIs including:</li><li>On-Time Delivery (OTD)</li><li>Delivery Success Rate</li><li>Productivity and Cost Efficiency</li><li>Develop, implement, and improve SOPs for sorting, dispatch, and delivery operations</li><li>Monitor driver performance and ensure compliance with company standards and safety regulations</li><li>Coordinate with HR for recruitment, onboarding, and training of delivery associates and drivers</li><li>Manage workforce planning and operational readiness during peak seasons and high-volume periods</li><li>Analyze operational data and prepare performance reports with actionable insights</li><li>Resolve operational challenges quickly while maintaining high customer satisfaction</li><li>Drive continuous improvement initiatives to enhance efficiency and service quality</li><li>Ensure compliance with UAE transport, labor, and operational regulations</li></ul>Requirements<ul><li>Minimum 5+ years of experience in logistics, courier, or last-mile delivery operations</li><li>Prior experience with Amazon (AMZL) or similar high-volume delivery operations is highly preferred</li><li>Proven experience managing large driver fleets and operational teams</li><li>Strong leadership, problem-solving, and decision-making abilities</li><li>Data-driven mindset with excellent analytical and reporting skills</li><li>Ability to thrive in a fast-paced, target-driven environment</li><li>Excellent communication, coordination, and organizational skills</li><li>Proficiency in operational tools, routing systems, and delivery management software</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce, courier, or logistics companies within the UAE</li><li>Strong understanding of UAE delivery operations and compliance requirements</li><li>Familiarity with route optimization and fleet management systems</li><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or related field is an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth opportunities within a rapidly expanding organization</li><li>Professional and dynamic work environment</li><li>Opportunity to lead large-scale logistics operations in the UAE</li></ul>Work Location: In person &ndash; Dubai, UAEWork Location: In person

Operations Manager - AMAZON

Join Time Express Parcels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Time Express Parcels

About Company

Bike Rider - Dubai

Key Account Manager (KAM) – Logistics & Supply Chain

Key Account Manager

Operations Manager - AMAZON