Qureos Mentor

Time Express Parcels

Job briefWe are looking for experienced Truck Drivers to serve our supply chain logistics department in a safe and timely manner. Responsibilities<ul><li>Transport finished goods and raw materials over land to and from Jebel Ali Free Zone or retail and distribution centers</li><li>Inspect vehicles for mechanical items and safety issues and perform preventative maintenance</li><li>Plan routes and meet delivery schedules</li><li>Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts</li><li>Input updates into our automated system for each stage of the loading and unloading process</li><li>Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures</li><li>Maneuver trucks into loading or unloading positions</li><li>Collect and verify delivery instructions</li><li>Report defects, accidents or violations</li></ul>Requirements<ul><li>Proven work experience as a Truck Driver</li><li>Ability to drive long hours and travel regularly</li><li>Extensive knowledge of applicable truck driving rules and regulations</li><li>No recent moving or driving violations</li><li>Adaptability and foresight to handle unexpected situations (traffic, weather conditions etc)</li><li>Willing to submit to background/health checks and provide employment recommendations</li><li>Trucking school diploma</li><li>Valid truck driving licence category 4 heavy duty truck</li></ul>Job Type: PermanentWork Location: In person

Heavy Truck Driver

Job Title: Car DriverJob OverviewWe are seeking a professional and customer-focused Light Duty Driver to provide safe, reliable, and high-quality transportation services to our clients. The ideal candidate will maintain a polished appearance, excellent driving record, and strong knowledge of Dubai roads and traffic regulations.Key Responsibilities<ul><li>Safely transport clients to and from destinations in a timely manner</li><li>Provide excellent customer service and maintain a professional demeanor at all times.</li><li>Maintain cleanliness and proper condition of the vehicle</li><li>Follow assigned routes and schedules while adapting to traffic conditions</li><li>Conduct daily vehicle inspections and report maintenance issues</li><li>Ensure compliance with UAE traffic laws and company policies</li><li>Maintain trip logs, fuel records, and required documentation</li><li>Represent the company in a courteous and professional manner</li></ul>Requirements<ul><li>Valid UAE driving license (Light Vehicle)</li><li>Clean driving record</li><li>Good knowledge of Dubai roads, landmarks, and traffic regulations</li><li>Basic English communication skills</li><li>Well-groomed and professional appearance</li><li>Flexible to work shifts, weekends, and holidays</li><li>Strong punctuality and reliability</li></ul>Work Location: In person

Light Duty Driver

Job Title: Bike Rider Company: Time Express Parcels LLC Location: 25 61A Street - Al Garhoud, Next to Al Garhoud Medical Fitness CentreAbout Us: Time Express Parcels LLC is a fast-growing logistics and delivery company committed to providing reliable and efficient parcel delivery services. We pride ourselves on our dedication to customer satisfaction and our ability to deliver on time, every time. We are currently seeking motivated and responsible Bike Riders to join our team and help us maintain our high standards of service.Job Description: As a Bike Rider at Time Express Parcels LLC, you will play a crucial role in ensuring the timely and safe delivery of parcels to our customers. You will be responsible for picking up and delivering orders, handling parcels with care, and ensuring the safety of both the parcels and yourself during transit. This role requires excellent time management, communication skills, and a strong sense of responsibility.<ul><li>Deliver and pick up parcels in a timely and efficient manner.</li><li>Handle parcels with care to ensure they remain in perfect condition during transit.</li><li>Plan and follow the most efficient routes for delivery and pickups.</li><li>Maintain communication with the dispatch team and customers as needed.</li><li>Ensure the safety of the parcels and yourself while on the road.</li><li>Adhere to all traffic laws and regulations.</li><li>Report any issues or delays in delivery to the supervisor.</li><li>Maintain a clean and functional bike at all times.</li><li>Provide excellent customer service during interactions with clients.</li></ul>Requirements:<ul><li>Valid driving license.</li><li>All Original documents (Passport, visa etc) for verification.</li><li>Strong knowledge of local roads and neighborhoods.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage time effectively.</li><li>Physically fit and able to handle the demands of the job.</li><li>Punctual, reliable, and responsible.</li><li>Familiarity with using GPS and navigation apps is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Flexible working hours.</li><li>Opportunities for career growth and development.</li><li>Supportive and collaborative work environment.</li><li>Training and resources to help you succeed in your role.</li></ul>How to Apply: If you meet the requirements and are excited about the opportunity to join our team, please come to our office with all your documents for an Interview.Join Time Express Parcels LLC and be a part of a team that values efficiency, reliability, and exceptional customer service!Time Express Parcels LLC is an equal opportunity employer.Job Type: Full-timeLicense/Certification:<ul><li>Valid UAE driving license (Required)</li></ul>Job Type: Full-timePay: From AED2,700.00 per monthWork Location: In person

Bike Rider - Dubai

Key Account Manager (KAM) &ndash; Logistics &amp; Supply ChainLocation: Dubai, UAE Company: Time Express Parcels Job Type: Full-TimeAbout Time Express ParcelsTime Express Parcels is a leading logistics and express delivery company providing reliable domestic and international courier, freight, and supply chain solutions. We are seeking a dynamic and customer-focused Key Account Manager (KAM) to manage strategic client relationships, drive revenue growth, and ensure operational excellence across our logistics network.Job SummaryAs a Key Account Manager, you will serve as the primary point of contact for our most valuable corporate clients. You will be responsible for managing end-to-end customer relationships, ensuring exceptional service delivery, resolving operational issues, and identifying opportunities to grow existing accounts.The ideal candidate combines strong commercial acumen with a deep understanding of logistics operations, enabling them to drive customer satisfaction, account retention, and business growth.Key ResponsibilitiesStrategic Account Management &amp; Business Growth<ul><li>Manage and develop relationships with key corporate accounts.</li><li>Drive customer retention and maintain long-term partnerships.</li><li>Identify opportunities for account expansion and cross-selling of logistics services.</li><li>Conduct regular business reviews and present performance reports to clients.</li><li>Negotiate service agreements, pricing structures, and contract renewals.</li><li>Develop account strategies to maximize revenue and profitability.</li></ul>Customer Service &amp; Issue Resolution<ul><li>Act as the primary escalation point for customer concerns and operational issues.</li><li>Resolve shipment delays, service failures, and customer complaints promptly.</li><li>Manage claims related to lost, damaged, or delayed shipments.</li><li>Conduct root cause analysis and implement corrective actions.</li><li>Maintain strong communication with clients during service disruptions.</li></ul>Operational Coordination &amp; Performance Management<ul><li>Collaborate with operations, dispatch, warehouse, and transportation teams to ensure service excellence.</li><li>Monitor delivery performance and ensure compliance with client-specific SLAs and KPIs.</li><li>Coordinate with fleet and driver teams to resolve delivery challenges.</li><li>Support route optimization and operational efficiency initiatives.</li><li>Conduct operational reviews and audits for high-priority accounts.</li></ul>Reporting &amp; Performance Analysis<ul><li>Track account performance metrics, revenue trends, and customer satisfaction levels.</li><li>Prepare weekly and monthly account performance reports.</li><li>Utilize CRM and logistics systems to maintain accurate customer records and activity logs.</li><li>Analyze data to identify opportunities for service improvement and business growth.</li></ul>RequirementsExperience<ul><li>3&ndash;5+ years of experience in Key Account Management, Business Development, Customer Success, or Logistics Operations.</li><li>Prior experience in Logistics, Express Courier, Freight Forwarding, Supply Chain, Sea Freight, or Air Freight is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Proven track record of managing key accounts and growing customer portfolios.</li><li>Strong negotiation, relationship management, and stakeholder engagement skills.</li><li>Solid understanding of logistics operations, transportation, last-mile delivery, and supply chain processes.</li><li>Experience handling customer escalations and operational problem-solving.</li><li>Proficiency in CRM systems (Salesforce or similar), Logistics Management Systems (LMS), and Microsoft Excel.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong analytical and decision-making abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth opportunities within a rapidly expanding logistics organization.</li><li>Exposure to major corporate accounts and strategic projects.</li><li>Collaborative and performance-driven work environment.</li><li>Professional development and training opportunities.</li></ul>Work Location: In person

Key Account Manager (KAM) – Logistics & Supply Chain

Job Title: Key Account ManagerCompany: Time Express Parcels Location: Dubai, UAE Job Type: Full-TimeJob OverviewTime Express Parcels is seeking a high-performing Key Account Manager to manage and strengthen our most valuable client relationships. In this role, you will act as the primary strategist, operational lead, and growth driver for your assigned portfolio. You will oversee the complete client lifecycle, from onboarding to long-term retention, while building and managing the personnel required to support these accounts effectively.Key ResponsibilitiesClient Onboarding &amp; Retention<ul><li>Lead the seamless onboarding process for new enterprise-level clients</li><li>Establish clear Key Performance Indicators (KPIs) during the kickoff phase</li><li>Conduct regular performance reviews to ensure account health and client satisfaction</li></ul>Customer Relations &amp; Escalation Management<ul><li>Serve as the primary and trusted point of contact for key stakeholders</li><li>Resolve complex, high-priority client escalations professionally and efficiently</li><li>Identify root causes of operational issues and implement corrective actions to prevent recurrence</li></ul>Account Growth &amp; Profitability<ul><li>Identify and execute upselling and cross-selling opportunities within assigned accounts</li><li>Protect and improve account profitability through strategic pricing and cost management</li><li>Accurately forecast monthly, quarterly, and annual revenue streams</li></ul>Personnel Hiring &amp; Team Leadership<ul><li>Recruit, interview, and hire dedicated personnel to support client accounts</li><li>Train, mentor, and manage team members to ensure excellent service delivery</li><li>Conduct performance evaluations and support employee career development</li></ul>Qualifications<ul><li>Experience: 5+ years of experience in Account Management, Client Relations, or Logistics/Express Courier Management</li><li>Leadership: Proven track record of hiring, building, and managing high-performing teams</li><li>Financial Acumen: Strong understanding of account P&amp;L, margins, and revenue growth</li><li>Problem Solving: Excellent negotiation skills with experience handling high-level client escalations</li><li>Communication: Fluent in English with strong presentation, communication, and stakeholder management skills</li></ul>Application Question(s):<ul><li>Do you have experience managing key or enterprise accounts?</li><li>Have you worked in logistics, courier, or express delivery operations?</li><li>How many team members have you managed?</li><li>How soon can you join?</li></ul>Work Location: In person

Key Account Manager