Urwah Admin

Transguard Group

Transguard Group is the largest manpower supplier in the UAE, offering a comprehensive range of services including cash management, security solutions, facilities management, and workforce solutions. The company partners with various sectors to provide tailored services that meet the unique needs of its clients. With a commitment to operational excellence and innovation, Transguard also specializes in event security and HR outsourcing, making it a key player in the UAE's service industry.

<div>We are currently recruiting for an Operations Manager to join our Aviation team in Dubai.
Scope: To support the efficient delivery of their Account Manager, as well as any other allocated contracts, in line with the commercial agreement. Ensuring delivery and service excellence, maintain profitability &amp; customer satisfaction. Working as part of a dedicated Operations team, ensuring data integrity &amp; accuracy are always maintained. Liaise with the relevant internal stakeholders including but not limited to finance, payroll, demand planning, recruitment, transport, accommodation, and HR services. Support the Account Manager in the management, development, implementation, communication and delivery of all areas of responsibilities relating to Transport, Aviation &amp; Logistics across the group.
Financial:
<ul><li>Develop and maintain operational performance of operations of the contract.
</li><li>Facilitate on time deployments of all assets in line with client demand.
</li><li>Understand the commercial aspects of the contract and monitor the operational management of the service.
</li><li>Responsible for management of daily reporting with operational data to support the review of contractual financial performance.
</li><li>Adhering to Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs) and achieving the operational SLA and commercial KPIs
</li></ul>Customer:
<ul><li>Proactively manage the relationship with the client in line with the RACI matrix
</li><li>Manage contacts and relationships within your account portfolio, ensure the account is fully managed and relationships are developed at every level.
</li><li>Provide ideas on initiatives to maximize efficiencies and potential opportunities.
</li></ul>Process:
<ul><li>Analyses trends and metrics to develop and enhance solutions, processes, and programs that address inefficiencies and creating improved processes.
</li><li>Measuring, validating, and testing of the effectiveness of metrics that are applied by the business to assess and drive productivity optimization.
</li><li>Responsible for Management Reporting, daily deployment data and driver performance
</li><li>Drive a culture within the team, focused on operational excellence and business performance.
</li><li>Motivate the team members and influence positive behaviour
</li><li>Develop and implement streamlined processes to optimize workflows, reducing bottlenecks and enhancing the overall efficiency of the process.
</li><li>Establish and enforce quality control measures within processes, ensuring that the project meets or exceed expectations.
</li><li>Create comprehensive documentation for key processes, promoting standardization across teams.
</li></ul>Innovation:
<ul><li>Integrate automation tools to simplify repetitive tasks and reduce manual workload.
</li><li>Engage in research to stay informed about limousine industry trends, emerging technologies, software, and best practices.
</li><li>Facilitate collaboration between departments to encourage the exchange of ideas, and diverse perspectives, fostering a culture of innovation.
</li><li>Working with key members of the other business units to obtain the information required to compile improvement proposals.
</li>Utilize automation tools enabling delivery of best practice in transportation operating models 
<li>
</li></ul>Selection Criteria:
<ul><li>Minimum 5 years of experience.
</li><li>University or College education.
</li><li>Transport Management
</li><li>Rostering and deployments
</li><li>Operation procedure awareness
</li><li>Customer relationship management
</li><li>Effective report writing skills</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Operations Manager-Aviation Partner Solutions

<div>We are currently recruiting for a QHSE Officer-Facilities Management Soft Services to join our Total Facilities Management in Dubai.
Scope : The QHSE Officer will be responsible for developing and implementation of Health &amp; Safety Management system at Transguard worksites and ensure its compliance with International Safety Standards (ISO 45001 &amp; 14001). This position will develop guidelines in coordination with HSE Manager for the HSE management of operations and standards. QHSE officer will be a provider of information, giving technical guidance on all Health, Safety, Wellbeing and Environmental matters, identifying and advising on current and future requirements and ensuring that systems, policies and processes are in place to prevent incidents and support the continuing development of a HSE culture across the organization.
 Financial
<ul><li>Implementation of Organizational and client HSE policy, procedures in compliance to ISO 45001:2018, 14001:2015 and any other HSE standard applicable to work side.
</li><li>Advise the business on health &amp; safety matters and assist them in the implementation of health &amp; safety management system.
</li><li>Conduct periodic safety inspections for identification of HSE hazards at workplace, premises and ensure these hazards are minimized by implementing adequate control measures.
</li><li>To ensure compliance with applicable legal requirements pertaining to Health, Safety and Environment. Manage and coordinate all HSE matters related to Business Units incompliance with HSE requirement ex. Specification, safety code, legal requirement, and TG policies, procedures.
</li><li>Carry out regular site visits to the TG accommodations to ensure the safety standards are implemented &amp; practiced.
</li><li>Carry out building safety assessments for TG accommodation.
</li></ul>Customer
<ul><li>Coordinate within business unit to conduct occupational risk and opportunity, environmental aspects and impact assessment for prudently managing HSE risks &amp; creating Opportunities for continual improvement in their respective areas.
</li><li>Work closely with the TG client&rsquo;s health &amp; safety representatives to ensure TG staffs are aware and following their health &amp; safety procedures. Attend client meetings whenever required.
</li><li>To carry out HSE awareness training sessions within organization to promote safety culture and to carry out, arrange job specific training for Operatives.
</li><li>To verify permit to work system and implement safe system of work for ensuring operational activities are carried with all safety precautions in place. Where applicable.
</li><li>Any other business-related task assigned by line manager.
</li></ul>Process
<ul><li>Prepare all the necessary HSE documents as per the client &amp; legal requirements for any new sites before the mobilization and ensure they are followed and regularly revised to include any changes.
</li><li>Conduct internal audits as per schedule and attend audits with the external auditors &amp; clients whenever required.
</li><li>Ensure that all HSE related data is maintained on the shared folder, share point in a timely manner.
</li></ul>Innovation
<ul><li>Investigate HSE incidents and noncompliance events to determine root cause and recommend remedial action to prevent reoccurrence. To identify any patterns in lagging indicators that may require further investigation and improvement across the business and within individual business units.
</li><li>Ensure the tracking and maintenance of all records &amp; documents related to the HSE such as training, investigation reports etc.
</li></ul>Selection Criteria
<ul><li>4-5 years of experience in similar field.
</li><li>Bachelor&rsquo;s degree in science, HSE or equivalent from recognized university.
</li><li>Any Recognized qualification in HSE such as NEBOSH IGC or NVQ etc.
</li><li>Lead internal Auditor qualification in HSE management system (ISO 45001, 14001).
</li><li>Basic First aid and Fire Fighting training.
</li><li>Any internationally accredited environment certificate will be preferable.
</li><li>Good knowledge in implementing HSE standard including policy, procedures, ISO standard such as ISO 45001, 14001 etc.
</li><li>Working knowledge of project execution and technical knowledge of safety systems such as Firefighting system.
</li><li>Knowledge of the UAE HSE legislation, code of practice &amp; municipality guidelines, OSHAD and other emirates HSE regulations.
</li><li>Holding valid UAE driving license.
</li><li>Good communicator written and spoken.
</li><li>Excellent knowledge of MS office.
</li><li>Good at writing reports.
</li><li>Strong decision-making skills.
</li><li>Teamwork, collaborative approach
</li><li>Critical Thinking and analytical approach.
</li><li>Adaptability
</li><li>Empowering people in HSE through role modelling</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

QHSE Officer-Facilities Management Soft Services

<div>We are currently recruiting for an Engineer - Facilities Management to join our Total Facilities Management team in Dubai.
Scope : To assist and support the Facilities Manager/clients in managing day to day operational management for all FM services ensuring that Facility is fully maintained, functional and safe to use for building users. This includes overseeing maintenance activities, coordination with vendors and contractors, housekeeping and soft services ensuring compliance with relevant safety guidelines and implementation of facility projects.
Financial
<ul><li>Assist to Prepare a monthly report with operational data to support the review of the operational performance of the contract in question.
</li><li>Ensure FM services are delivered as per sold solution manpower resources only.
</li><li>Identify and record continuous improvement initiatives - process improvement or cost savings.
</li><li>Manage the project service delivery performance and ensure the SLA/KPI&rsquo;s are complying.
</li><li>Add value to the client&rsquo;s business by either presenting with initiatives that drive down costs or complementing their objectives by proposing initiatives in line with their business goals.
</li><li>Delivery of FM services in line with agreed contractual SLA/KPI&rsquo;s to ensure no penalties and deduction.
</li></ul>Customer
<ul><li>Work with the team Supervisors/team leaders to devise and conduct any induction and continuation training required for new staff &ndash; the training package should be produced before any new staff take on their responsibilities. All training that is carried out is to be recorded in staff personnel files.
</li><li>Ensure that all service level agreements within the contract scope of works are maintained &ndash; these should be monitored monthly using the client evaluation forms, and any problems or issues should be resolved and escalated to line manager seeking support on resolution and closure.
</li><li>Procurement of materials/services/projects to be done in close coordination with procurement team, procurement policies to be strictly followed.
</li><li>Management of Specialist Services contractors/vendors within TG scope or as managing agent.
</li><li>Ensure that all contract staff sickness, absence, and holidays are reported thus always adhering to all company policies and procedures.
</li><li>Liaise with the clients and customers on a regular basis to ensure that the highest standards are achieved and maintained to exceed customer expectations.
</li><li>Develop excellent working relationships with the client at equivalent level and hold regular client meetings to ensure the smooth running of the contract.
</li><li>Undertake site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of service.
</li></ul>Process
<ul><li>Managing the Contract Service Delivery as per best industry practices, international FM standards and compliance to local statutory guidelines.
</li><li>Order project equipment and machinery.
</li><li>Contract staff induction and continuous training on best industry practices and established SOP&rsquo;s.
</li><li>Arrange and control local order purchases.
</li><li>Monthly review of the account should be carried out with the Line Manager.
</li><li>Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually.
</li><li>Responsible for the preparation of the monthly staff meetings and for the daily/weekly briefings of site teams.
</li><li>Ensuring timely raising of invoices in coordination with central Admin and Finance Teams.
</li></ul>Innovation
<ul><li>Execute energy management projects on the contract by identifying opportunities for improvement and seeking guidance from the energy manager.
</li><li>Introduction and Integration of latest technology as per the current market trends. Developing case studies and making business proposals with ROI models etc.
</li></ul>Selection Criteria
<ul><li>Bachelor of Engineering/Science in Mechanical, Electrical, Electronics, Mechatronics Engineering or Equivalent.
</li><li>Certification preferred such as IOSH/NEBOSH and CFM.
</li><li>Minimum experience of 3 to 5 years on service delivery of structured contracts (Where standard SLA/KPI applicable).
</li><li>Knowledge of CAFM system and effective implementation of full modules
</li><li>Driving license is mandatory.
</li><li>Strong soft skills such as MS Word/Excel/PowerPoint and report writing skills.
</li><li>Ability to handle adhoc and fit out projects.
</li><li>Strong communication and interpersonal skills</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Engineer-Facilities Management

Join Transguard Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transguard Group

About Company

Operations Manager-Aviation Partner Solutions

QHSE Officer-Facilities Management Soft Services

Engineer-Facilities Management