Urwah Admin

Transguard Group

<div>We are currently recruiting for a Senior Supervisor to join our Cash Services team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope :
Senior Supervisor-Cash Operations Northern Emirates is responsible for the preparation and submission of Northern Emirates crew deployment as per company and regulatory (PSFRD) requirement, and to assist the Operations Officer-Cash Operations Dubai &amp; Northern Emirates with the smooth running of Northern Emirates Cash Operations in adherence to Standard Operating Procedures.
Responsibilities:
Financial
<ul><li>Ensure route staff deployment as per the resource allocation in operation.
</li><li>Maintain the record of new and organic business for resource reconciliation.
</li><li>Perform route analysis / optimization to adjust new and organic business services.
</li><li>Familiarize with changes in regulations and implement necessary adjustments, to maintain compliance and avoid any financial cost.
</li></ul>Customer
<ul><li>Provide timely and satisfactory response to internal and external operational correspondence.
</li><li>Proactively communicate any expected service delays/miss to customers.
</li><li>Closely monitor new business, prime customers, emergency, and special services.
</li><li>Maintain and update the CIT Customer data with 900+ listed customers.
</li></ul>Process
<ul><li>Prepare and send daily Crew Deployment Report of 70+ routes to TG Command Center &amp; regulatory authority (PSFRD). Send Crew Deployment amendment to PSFRD in case of staff absence or change of vehicle. Daily 10+ changes recorded.
</li><li>Ensure staff compliance with SOP, company policies, safety standards, and regulatory requirements (PSFRD).
</li><li>Support operation supervisors with routine CIT/ATM/SCDM/Kiosk services and monitor all teams for timely service completion.
</li><li>Dispatch and monitor daily 1600+ services in Northern Emirates including 100+ Ad hoc services and 2 dedicated routes.
</li><li>Maintain daily services record, staff nominal roll, annual leave schedule, regulatory training, and coordinate with Admin for staff requirements (Passport, Visa Copy, Uniforms etc.).
</li><li>Immediately resolve any issues arising or escalate to Operations Officer and Assistant Manager Operation and perform any other task assigned by Senior Supervisor and Operations Officer.
</li></ul>Innovation
<ul><li>Analyze operational routes data for route optimization to improve route efficiency.
</li><li>Identify processes and solutions to improve efficiency and reduce costs.
</li><li>Encourage staff to identify inefficiencies and processes for solution improvement.
</li><li>Promote collaboration and teamwork adopting innovative strategies in day-to-day operations.
</li></ul>Selection Criteria:
<ul><li>3 years of experience in Security industry, especially in Cash services.
</li><li>Excellent knowledge of ATM / CDM/ CIT operations.
</li><li>High School/Diploma.
</li><li>Excellent communication, time management, and leadership skills.
</li><li>Excellent Reporting, Customer management, and performance management skills.
</li><li>Strong literacy skills in MS Office (PowerPoint, Word, Excel).
</li><li>Strong knowledge of regulatory law for Cash Operations.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Senior Supervisor-Cash Operations Northern Emirates

<div>We are currently recruiting for a Coordinator to join our Construction Services team.
Scope :
Coordinator-Construction Services is responsible for supporting the smooth and efficient operation of the business units' contracts and accounts in coordination with the Operations Manager, Administrative support, and Account Manager. The primary focus of this role is to coordinate the daily deployment movements of staff.
Responsibilities:
Financial
<ul><li>Ensure daily rostered headcount is deployed to the site.
</li></ul>Customer
<ul><li>Work closely with internal teams daily on all matters related to employee, HR, Welfare, Transport, Demand Planning, and Accommodation.
</li><li>Act as the first point of contact for all employee queries
</li><li>Work closely with line management to ensure client requirements are met, addressing any concerns promptly.
</li></ul>Process
<ul><li>Ensure all workflow process SOPs are followed and carried out efficiently.
</li></ul>Innovation
<ul><li>Identify areas where repetitive tasks can be automated.
</li><li>Encouraged to provide suggestions in areas where improvements can be made for employees and the business.
</li></ul>Selection Criteria:
<ul><li>1-2 years&rsquo; experience in an outsourcing company or similar large-scale workforce.
</li><li>UAE Driver's License.
</li><li>Competent computer and reporting skills.
</li><li>Ability to speak and understand multiple regional dialects a preference.
</li><li>Able to work flexible shift times to suit operational/client requirements.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Coordinator-Construction Services

<div>We are currently recruiting for an Assistant Operations Manager to join our Logistics Services team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope :
The Assistant Manager, Delivery, is responsible for supporting the Operations Manager in overseeing day-to-day operations of the delivery unit. This role ensures that delivery processes run smoothly, resources are utilized efficiently, and customer satisfaction is maintained. The Assistant Manager plays a crucial role in executing operational strategies, managing delivery teams, and ensuring compliance with company standards and policies.
Responsibilities:
Financial
<ul><li>Assist the Operations Manager in coordinating and managing daily delivery activities to avoid incurring costs to the client and/or TG.
</li><li>Monitor and manage delivery schedules to ensure timely dispatch and delivery of goods.
</li><li>Oversee the allocation and use of delivery resources, including vehicles and personnel.
</li><li>Assist in managing the budget for the delivery operations.
</li><li>Oversee the maintenance and management of delivery vehicles and equipment.
</li><li>Ensure adequate staffing levels to meet delivery demands, and ensure accurate staff allocations accordingly.
</li></ul>Customer
<ul><li>Address and resolve customer complaints and delivery-related issues promptly and effectively.
</li><li>Maintain strong communication with customers to provide updates on delivery status and handle inquiries.
</li><li>Gather and analyze customer feedback to identify areas for service improvement.
</li><li>Consistently achieve and exceed the delivery services network targets.
</li><li>Work closely with other departments, such as Customer Service, Sales, and Warehouse, to ensure coordinated operations.
</li><li>Participate in cross-functional meetings to discuss and resolve operational challenges.
</li><li>Support the Operations Manager in implementing company-wide initiatives and strategies.
</li></ul>Process
<ul><li>Supervise delivery personnel, including drivers and courier dispatchers, ensuring adherence to operational guidelines.
</li><li>Organize and provide training and support to new and existing delivery staff.
</li><li>Conduct regular performance reviews and provide feedback to team members.
</li><li>Prepare and submit regular reports on delivery performance, operational issues, and team activities.
</li><li>Maintain detailed records of deliveries, including route information, delivery times, and any incidents.
</li><li>Assist the Operations Manager in analyzing data to inform strategic decisions.
</li></ul>Innovation
<ul><li>Ensure compliance with all relevant safety regulations and company policies.
</li><li>Conduct regular safety training and briefings for delivery personnel.
</li><li>Maintain accurate records of incidents, accidents, and compliance issues.
</li></ul>Selection Criteria:
<ul><li>Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
</li><li>Minimum of 3-5 years of experience in logistics or delivery operations.
</li><li>Strong leadership and team management skills.
</li><li>Excellent problem-solving and organizational abilities.
</li><li>Proficiency in logistics software and technology.
</li><li>Strong communication and interpersonal skills.
</li><li>Ability to work in a fast-paced, dynamic environment.
</li><li>Valid UAE driving license.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Assistant Operations Manager-Delivery

Join Transguard Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transguard Group

About Company

Senior Supervisor-Cash Operations Northern Emirates

Coordinator-Construction Services

Assistant Operations Manager-Delivery