Qureos Mentor

Transguard Workforce Solutions

<div>
 
 Transguard Workforce Solutions continues to lead the UAE market as a trusted partner for innovative and fully integrated HR services. With more than a decade of experience and a highly skilled team, we are proud to support organizations across the region with tailored workforce solutions.
 
 
 We are currently hiring a
 
 Assistant Manager Learning Platforms
 
 on behalf of a prestigious client, based in their Dubai office.
 
 
 
 
 
 
 Job Purpose:
 
 
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 The Assistant Manager &ndash; Learning Platforms is responsible for driving the ongoing enhancement, automation, and technical governance of company's learning management systems and digital learning platforms. The role owns the platform roadmap from a functional perspective &mdash; ensuring learning technology is stable, scalable, and continuously improved to support the company's learning and development agenda. The incumbent works closely with the Talent &amp; Development team to translate learning strategy into platform capability, while partnering with IT and vendors to deliver system changes, integrations, and automations.
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 Job Responsibilities:
 
 
 
 
 Platform Management &amp; Enhancement
 
 
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 Own the day-to-day administration, configuration, and performance of the Bank's learning platform(s) and tools.
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 Identify, prioritize, and implement platform enhancements, upgrades, and new feature rollouts in line with business and user needs.
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 Maintain a structured change and enhancement roadmap for learning systems, in coordination with the Head of HR Platforms &amp; Operations.
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 Conduct regular platform audits to identify gaps, inefficiencies, or opportunities for improvement.
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 Maintain learning curricula, certification workflows, and system configurations required to support mandatory, regulatory, risk, AML, sanctions, conduct, information security, and other compliance training requirements.
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 Ensure learning platform functionality aligns with evolving regulatory obligations, internal policies, and audit recommendations.
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 Automation &amp; Process Improvement
 
 
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 Drive automation of manual learning administration processes (enrolments, certifications, compliance tracking, reporting, notifications.
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 Design and implement workflow automations that reduce turnaround time and manual effort across the learning lifecycle.
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 Explore and pilot new technologies (AI-enabled learning tools, integrations, self-service capabilities) to modernize the learning experience.
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 Stakeholder Collaboration
 
 
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 Partner closely with the Head of Talent &amp; Development to understand learning priorities and translate them into platform requirements.
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 Act as the key liaison between HR, IT, and external vendors on all platform-related changes, system integrations, and technical issues.
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 Support Talent &amp; Development in the digital delivery of learning initiatives, including talent &amp; leadership development, competency framework enablement, career pathing, and mandatory/compliance training.
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 System Integrity, Reporting &amp; Compliance
 
 
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 Ensure data integrity, security, and accuracy across the learning platform(s).
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 Develop and maintain dashboards and reports on learning platform usage, learning metrics, and system performance for HR and business stakeholders.
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 Ensure learning platforms comply with internal governance, regulatory, and audit requirements.
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 Establish and maintain controls to ensure learning data integrity, accuracy, auditability, and regulatory compliance.
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 Monitor mandatory training compliance rates and implement proactive interventions to improve completion performance across the Bank.
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 Ensure system controls, workflows, and user access management comply with internal risk, governance, and information security standards.
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 Compliance Learning Governance
 
 
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 Act as the system owner for all mandatory and compliance-related learning within the learning platform.
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 Ensure accurate assignment, tracking, completion monitoring, certification management, and escalation of mandatory training requirements across the Bank.
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 Partner with Compliance, Risk, Information Security, Internal Audit, and HR stakeholders to implement new regulatory learning requirements and maintain associated learning records.
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 Produce regulatory, audit, and management information reports relating to mandatory training completion, overdue training, attestation requirements, and compliance learning effectiveness.
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 Qualifications
 
 
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 Bachelor&rsquo;s degree in human resources, Information Systems, Business Administration, or related field.
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 Experience
 
 
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 Minimum 5 years of experience in HR systems/platforms, with specific exposure to Learning Management Systems (LMS) or Learning Experience Platforms (LXP).
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 Strong understanding of learning and development methodologies and trends. Having worked as part of a Learning &amp; Development function is preferred.
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 Prior experience within banking or financial services is preferred.
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 Demonstrated experience in system enhancement, automation, or digital transformation projects.
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 Strong functional knowledge of LMS/LXP platforms (e.g., Disprz, Oracle, Cornerstone, SuccessFactors Learning, Do Cebo, or similar).
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 Working knowledge of automation tools, system integrations, and reporting/analytics.
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 Strong stakeholder management and cross-functional collaboration skills.
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 Analytical mindset with attention to detail and process orientation.
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 Project management skills, with ability to manage multiple initiatives concurrently.
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 Strong communication skills, both written and verbal.
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</div>

Assistant Manager Learning Platforms

<div>
 
 Transguard Workforce Solutions is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 
 
 
 
 
 We are currently recruiting for a
 
 TVR Sales Manager- (Variable Refrigerant Volume Air-Conditioning Systems)
 
 for our client to be based out of their Dubai Office.
 
 
 
 
 
 
 Purpose-
 
 
 
 
 
 
 To plan, implement and direct the sales activities of the company in a designated area to achieve sales objectives.
 
 
 
 
 
 
 Responsibilities-
 
 
 
 
 
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 Achieves sales target as set by the management.
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 Delegates designated customers accounts to sales team.
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 Follows up projects &amp; inquiries to achieve the sales goals.
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 Supervises the activities and performance of the sales team.
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 Investigates lost sales (Customer accounts)
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 Develops piecing schedules and rates.
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 Conducts market research and competitor and customer analysis.
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 Attends trade meetings and industry conventions.
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 Any other related task as required by the department manager
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 Reports daily sales dynamics and client&rsquo;s requirements.
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 Skills-
 
 
 
 
 
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 BSC in mechanical engineering degree/ sales &amp; marketing, MBA is a plus.
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 8+ years of relevant work experience as a sales executive or sales engineer.
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 Knowledge of business and management principles and practices.
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 Knowledge of strategic planning.
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 Proficient in relevant software applications.
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 Excellent communication and negotiations &amp; persuasiveness skills.
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 Leadership skills.
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 Driving license in required.
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 </ul>
</div>

TVR Sales Manager- (Variable Refrigerant Volume Air-Conditioning Systems)

<div>
 
 Transguard Workforce Solutions is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 
 
 
 
 
 We are currently recruiting for a
 
 Specialist - IT Governance &amp; Risk
 
 for our client to be based out of Abu Dhabi.
 
 
 
 
 
 
 Purpose-
 
 
 
 
 
 
 Ensures that IT processes, services and operations are aligned with business objectives, regulatory requirements, and best practices. Manage IT-related risks, maintain compliance with national/international standards, manage audits and contribute to decision-making that supports IT Governance and IT goals.
 
 
 
 
 
 
 Responsibility-
 
 
 
 
 
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 Develop, implement, maintain IT governance framework including IT policies, processes, guidelines, standards and ensure KPIs are defined and monitored to ensure IT systems and processes are aligned with business strategies and regulatory requirements.
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 Develop, implement, maintain the IT Risk Assessment framework along with risk mitigation strategies and risk response planning as well conduct risk assessments aligned to regulatory requirements and international standards.
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 Continuously monitor risk exposure and update risk management strategies as necessary.
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 Prepare risk reports and metrics for management reporting and compliance requirements.
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 Represent the IT Department as the ERM champion.
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 Conduct regular audits and assessments to identify gaps in compliance and ensure corrective actions are taken.
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 Support in IT&rsquo;s internal and external audits and ensure effective management reporting of same.
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 Responsible for ensuring compliance to ISO 27001:2022, ISO 20000:2018, Cyber Security Council, TDRA, and other government and regulatory requirements, in coordination with respective stakeholders.
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 Develop long-term IT roadmaps and ensure IT strategies are scalable, sustainable, and support future business growth, in alignment with Authority&rsquo;s goals and objectives.
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 Identify emerging technologies, trends, and innovations that can enhance the Authority&rsquo;s IT capabilities, providing recommendations for strategic initiatives.
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 Excellence and the Alignment with the Government requirements
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 Provide specialized reports to senior leadership maintain government enablers KPIs results and work on planning and implementing the government requirements.
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 Participate in benchmarking activities for the department and provide overall report to the IT Director.
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 Monitor and review internal controls for effectiveness and identify areas for improvement, fostering a culture of continuous improvement within the IT governance and risk management processes.
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 Lead and oversee projects aimed at improving IT governance, risk management, compliance, and business continuity efforts.
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 Provide expert technical advisory and recommendations on IT technologies and innovations to improve business performance, efficiency, and security.
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 Skills-
 
 
 
 
 
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 A bachelor&rsquo;s degree in IT with 5 years&rsquo; experience in a similar function, or Masters&rsquo; degree with 3 years&rsquo; experience, or as defined in the JD Matrix.
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 Relevant certifications (e.g., CISSP, CISA, ITIL, ISO 27001, ISO 20000, CCSK etc.) are highly desirable.
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 Hands-on experience with IT governance frameworks, risk management methodologies, and regulatory compliance standards.
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 Experience in project management, preferably with certification in project management methodologies.
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 Skilled in the development and implementation of IT policy and standards and IT process
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 Excellent knowledge of managing risks and designing business continuity plans.
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</div>

Specialist - IT Governance & Risk  (2 Year Contract)

<div>
 
 
 Transguard Workforce Solutions
 
 is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 
 
 We are currently recruiting a
 
 Senior Officer E-Claims
 
 for our client based in Abu Dhabi, UAE.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The job holder is responsible for receiving and reviewing medical claims as assigned by the supervisor, ensuring timely and accurate processing in line with insurance policies, company standards, and regulatory guidelines. They are also expected to handle walk-in customers professionally, providing clear and satisfactory responses. Within their delegated authority, they must process claims with diligence and accountability, while identifying and escalating any suspicious patterns or potential abuse by providers to the supervisor.
 
 
 
 
 
 
 Job Description:
 
 
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 Reviewing claims for medical necessity, coding accuracy (ICD, CPT, CDT), and compliance with pre-authorization and tariff agreements.
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 Approving or rejecting claims within delegated authority, with proper documentation and denial codes.
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 Escalating suspicious or invalid claims to supervisors.
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 Ensuring adherence to SLAs, audit standards, and continuous process improvement.
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 Generating reports and contributing to policy updates and cost containment initiatives.
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 Job Requirements:
 
 
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 Degree in Medicine, Dentistry, Pharmacy, Nursing, or Paramedics
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 CPC/AHIMA certification preferred
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 3-5 years of relevant experience in the UAE required.
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 Proficient in English and medical coding standards
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</div>

Senior Officer E-Claims

Join Transguard Workforce Solutions and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transguard Workforce Solutions

About Company

Assistant Manager Learning Platforms

TVR Sales Manager- (Variable Refrigerant Volume Air-Conditioning Systems)

Specialist - IT Governance & Risk (2 Year Contract)

Senior Officer E-Claims