Qureos Mentor

Transit Technologies

<div>Senior Product Manager, TransitOS
Location: Remote (U.S.) 
Department: Product &amp; Technology 
Reports To: Chief Product Officer
Help Build the Operating System for Modern Mobility
At Transit Technologies, we're building the future of mobility software.
Our solutions power public transit agencies, paratransit providers, campus transportation systems, microtransit operators, and specialized mobility organizations across North America. Through our portfolio of leading transportation technology brands, we help more than 4,000 organizations improve operations, increase efficiency, and deliver better rider experiences.
Now we're taking the next step.
TransitOS is our strategic platform initiative designed to unify products, data, workflows, intelligence, and AI into a single operating system for mobility. This is not another application. It is the foundation that will connect our products, customers, and future innovation into one intelligent platform.
We're looking for a Senior Product Manager who wants to help define and build something category-defining.
The Opportunity
This is one of the most strategic product roles in the company.
The Senior Product Manager, TransitOS will serve as a single-threaded owner for critical areas of the TransitOS roadmap, helping transform platform vision into measurable business outcomes.
You will work at the intersection of product management, engineering, data, design, AI, customer experience, and executive leadership. You will help establish priorities, align teams, remove ambiguity, and drive delivery across multiple products and stakeholders.
This role is ideal for someone who thrives in complexity, enjoys connecting systems and teams, and wants to build a platform that changes how mobility organizations operate.
What You'll Own
Platform Strategy &amp; Roadmap<ul><li>
Own key areas of the TransitOS product strategy and roadmap.</li><li>
Translate company objectives into product priorities and phased delivery plans.</li><li>
Define how TransitOS evolves from connected workflows into intelligent, AI-enabled operations.</li><li>
Identify platform opportunities, dependencies, and sequencing risks.</li><li>
Drive decisions around shared services, platform capabilities, and product boundaries.</li></ul>
Cross-Product Convergence<ul><li>
Partner across product teams to define common workflows and reusable capabilities.</li><li>
Create experiences that unify multiple products into one cohesive platform.</li><li>
Support the development of shared data, intelligence, and interoperability layers.</li><li>
Ensure product decisions align with long-term architecture and business goals.</li></ul>
Product Execution &amp; Delivery<ul><li>
Convert strategy into requirements, priorities, roadmaps, and measurable outcomes.</li><li>
Lead cross-functional planning with engineering, design, data, and business teams.</li><li>
Balance short-term delivery with long-term platform investments.</li><li>
Manage dependencies across multiple teams and initiatives.</li><li>
Establish operating rhythms that create visibility, accountability, and execution discipline.</li></ul>
Customer &amp; Market Alignment<ul><li>
Partner with commercial and customer teams to identify high-value use cases.</li><li>
Participate in design partner programs and customer discovery initiatives.</li><li>
Translate customer workflows into differentiated platform capabilities.</li><li>
Ensure TransitOS solves real operational challenges and delivers measurable value.</li></ul>
AI, Data &amp; Operational Intelligence<ul><li>
Define product requirements for dashboards, analytics, workflows, and intelligent experiences.</li><li>
Partner with engineering and data teams on operational insights and AI-assisted decision support.</li><li>
Help shape the evolution of TransitOS from visibility and reporting toward proactive, agentic operations.</li></ul>
Stakeholder Leadership<ul><li>
Build alignment across Product, Engineering, Design, Data, Customer Success, Sales, and executive leadership.</li><li>
Facilitate roadmap decisions and product tradeoffs.</li><li>
Communicate effectively with both technical and non-technical audiences.</li><li>
Support internal adoption and readiness as new capabilities launch.</li></ul>
What Success Looks Like
Within your first 12 months, you will:<ul><li>
Establish ownership of critical TransitOS platform initiatives.</li><li>
Deliver measurable roadmap outcomes across multiple teams.</li><li>
Improve cross-product alignment and delivery execution.</li><li>
Launch capabilities that increase customer value and platform adoption.</li><li>
Help define the next generation of AI-enabled mobility experiences.</li><li>
Become a trusted advisor to executive leadership on platform strategy.</li></ul>
What You Bring
Required Experience<ul><li>
7+ years of product management experience.</li><li>
Experience leading complex platform, enterprise software, or multi-system initiatives.</li><li>
Proven ability to operate effectively in ambiguous and rapidly evolving environments.</li><li>
Strong experience with product strategy, prioritization, roadmaps, and delivery execution.</li><li>
Demonstrated success leading cross-functional initiatives.</li><li>
Excellent communication and stakeholder management skills.</li><li>
Strong systems thinking and the ability to simplify complex problems.</li></ul>
Preferred Experience<ul><li>
SaaS platforms, enterprise applications, or workflow products.</li><li>
Analytics, data, or AI-enabled products.</li><li>
Platform convergence, product integration, or acquired-product environments.</li><li>
Transportation, mobility, logistics, fleet, workforce, or operational technology industries.</li><li>
Design partner programs or customer co-innovation initiatives.</li><li>
Experience partnering with senior executives on strategic initiatives.</li></ul>
Why Join Transit Technologies?
Build Something Category-Defining
TransitOS represents one of the most important strategic initiatives in our company's history.
Work Across the Entire Business
Collaborate with product, engineering, data, customer, and commercial leaders to shape the future of the platform.
Create Meaningful Customer Impact
Your work will directly influence customer experience, operational efficiency, and long-term growth.
Help Shape the Future of Mobility
AI, operational intelligence, and connected workflows are transforming transportation. You'll help lead that transformation.
Our A-Player Attributes
At Transit Technologies, our highest performers consistently demonstrate these behaviors:<ul><li>
Drives Results Relentlessly &mdash; Delivers outcomes and creates momentum.</li><li>
Owns It &mdash; Takes accountability and follows through.</li><li>
Inspires and Elevates Others &mdash; Makes the team stronger.</li><li>
Thinks Critically, Acts Decisively &mdash; Balances analysis with action.</li><li>
Communicates with Impact &mdash; Brings clarity and alignment.</li><li>
Obsessed with Growth &mdash; Continuously learns and improves.</li><li>
Raises the Standard &mdash; Challenges the status quo.</li><li>
Coachable &mdash; Welcomes feedback and adapts quickly.</li></ul>
If you are energized by complexity, motivated by impact, and excited to help build the future operating system for mobility, we'd love to talk with you.
Transit Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Sr Product Manager

<div><h1 class="jobSectionHeader">Vice President, Managed &amp; Professional Services</h1>
Location: Remote (U.S.-based preferred) 
Company: Transit Technologies 
Compensation: $200,000 - $235,000 Base + Performance Bonus<h1 class="jobSectionHeader">
Build the Future of Services Delivery in Mobility Technology</h1>
Transit Technologies is a leading provider of enterprise software and technology-enabled services purpose-built for the mobility, transportation, and transit ecosystem.
Serving more than 4,000 clients globally and powering over 100 million rides annually, Transit Technologies delivers solutions across fixed route, demand response, paratransit, asset management, workforce operations, fleet management, and rider engagement.
Today, we are bringing together our portfolio of market-leading companies under a unified vision: TransitOS, an AI-forward Transit Operating Suite designed to transform how transportation organizations operate, optimize resources, and serve riders.
As we continue to scale, we are creating a new enterprise leadership role that will define the future of Managed and Professional Services across the organization.
This is not a maintenance role.
This is a transformation role.
This is an opportunity to build, scale, and modernize an enterprise services organization that directly impacts revenue growth, customer success, operational excellence, and the future of our platform.<h1 class="jobSectionHeader">
The Opportunity</h1>
Transit Technologies is seeking an exceptional Vice President of Managed &amp; Professional Services to lead one of the most important enterprise initiatives underway across our portfolio.
Reporting directly to the Chief Operating Officer, this executive will unify Managed Services and Professional Services across multiple operating companies, creating a scalable delivery organization that accelerates growth, improves client outcomes, expands margins, and establishes the operational foundation for the company's next phase of growth.
This leader will drive the integration of services teams operating across legacy business units into a cohesive enterprise model while preserving the customer intimacy and market expertise that have fueled our success.
This role combines strategy, operational leadership, organizational transformation, AI innovation, revenue ownership, and executive influence. The successful candidate will be a builder, operator, and change agent who thrives in fast-moving environments and is energized by creating lasting impact.
You will work closely with executive leadership, including the COO, CEO, Product, Sales, Finance, Customer Success, and Technology leaders, helping shape the future operating model of a growing enterprise software platform.<h1 class="jobSectionHeader">
What You'll Own</h1><h2 class="jobSectionHeader">
Enterprise Services Strategy &amp; Growth</h2><ul><li>
Define and execute a unified Managed and Professional Services strategy across the Transit Technologies portfolio.</li><li>
Own services revenue growth, profitability, utilization, and operational performance.</li><li>
Develop scalable service offerings, packaging strategies, and pricing models that increase customer value and recurring revenue.</li><li>
Partner with Sales, Product, and Customer Success leaders to position services as a strategic growth engine and competitive differentiator.</li><li>
Build and manage a predictable services revenue pipeline while providing executive-level reporting and insights.</li></ul><h2 class="jobSectionHeader">
Organizational Transformation &amp; HoldCo Integration</h2><ul><li>
Lead the evolution from legacy operating company structures into a unified enterprise services organization.</li><li>
Drive adoption of common standards, governance, delivery methodologies, and operational processes across the portfolio.</li><li>
Align leaders and teams around a shared operating vision while preserving the agility required to serve diverse markets.</li><li>
Establish governance frameworks that provide visibility into delivery performance, resource capacity, customer outcomes, and operational risk.</li></ul><h2 class="jobSectionHeader">
Managed Services Leadership</h2><ul><li>
Oversee Managed Services delivery, including SLA performance, customer health monitoring, escalation management, and operational excellence.</li><li>
Standardize delivery processes, reporting, staffing models, tooling, and service governance.</li><li>
Improve utilization, reduce cost-to-serve, and expand margins through operational discipline and continuous improvement.</li><li>
Partner closely with Customer Success leadership to ensure seamless coordination between managed services delivery, customer retention, expansion, and long-term account health.</li></ul><h2 class="jobSectionHeader">
Professional Services Leadership</h2><ul><li>
Scale and standardize implementation, deployment, project governance, quality assurance, and resource management practices.</li><li>
Improve project profitability, customer outcomes, and speed-to-value.</li><li>
Create repeatable delivery playbooks and methodologies that can be leveraged across multiple products and business units.</li><li>
Build capacity planning models that support revenue growth without proportional increases in headcount.</li></ul><h2 class="jobSectionHeader">
AI-Driven Operational Excellence</h2><ul><li>
Champion the adoption of AI-enabled tools and workflows throughout the services organization.</li><li>
Identify opportunities to automate manual work, improve service quality, increase scalability, and protect margins.</li><li>
Partner with Product, Technology, and AI leaders to deploy innovative service delivery capabilities.</li><li>
Develop and execute a strategy that leverages AI to increase organizational productivity, reduce dependency on manual processes, and enable scalable growth without proportional increases in headcount.</li><li>
Establish a roadmap for AI-enabled productivity and operational maturity across Managed and Professional Services.</li></ul><h2 class="jobSectionHeader">
Leadership &amp; Talent Development</h2><ul><li>
Build, develop, and retain a high-performing services leadership team.</li><li>
Create a culture of accountability, ownership, learning, and continuous improvement.</li><li>
Establish talent assessment and performance management processes that identify top performers, address skill gaps, and manage underperformance with consistency and urgency.</li><li>
Develop workforce strategies that balance strategic hiring, operational efficiency, and AI-enabled productivity.</li></ul><h2 class="jobSectionHeader">
Executive Partnership</h2><ul><li>
Serve as a key member of the COO's leadership team.</li><li>
Contribute to enterprise operating reviews, strategic planning, executive leadership discussions, and board-level reporting.</li><li>
Partner closely with Finance to ensure accurate services forecasting, revenue recognition, margin management, cost tracking, and operational reporting.</li><li>
Partner with Legal, Sales, Product, Engineering, and Customer Success leaders to drive profitable growth and exceptional customer outcomes.</li><li>
Present operational and financial performance metrics to executive leadership, board stakeholders, and private equity partners.</li></ul><h1 class="jobSectionHeader">
Who Thrives Here</h1>
We are looking for leaders who consistently perform at an exceptional level.
The executives who succeed at Transit Technologies share a common set of characteristics:<h3 class="jobSectionHeader">
Drives Results Relentlessly</h3>
You are energized by ambitious goals and consistently deliver outcomes. You push through obstacles, maintain momentum, and focus on execution without drama.<h3 class="jobSectionHeader">
Owns It</h3>
You take full responsibility for results. You don't wait, blame, or make excuses. You identify problems, solve them quickly, and hold yourself accountable.<h3 class="jobSectionHeader">
Inspires and Elevates Others</h3>
You build strong teams and create followership through trust, credibility, and a genuine desire to help others succeed.<h3 class="jobSectionHeader">
Thinks Critically and Acts Decisively</h3>
You navigate ambiguity, connect strategy to execution, and make informed decisions without getting stuck in analysis.<h3 class="jobSectionHeader">
Communicates with Impact</h3>
You influence effectively at every level of the organization and can align diverse stakeholders around a common vision.<h3 class="jobSectionHeader">
Obsessed with Growth</h3>
You are a lifelong learner who embraces feedback, adapts quickly, and continuously seek better ways to operate and lead.<h3 class="jobSectionHeader">
Raises the Standard</h3>
You challenge mediocrity, establish high expectations, and create accountability across teams and functions.<h3 class="jobSectionHeader">
Coachable</h3>
You are confident without ego, welcome feedback, and continuously refine your approach to become more effective.<h1 class="jobSectionHeader">
What You'll Bring</h1><ul><li>
12+ years of progressive leadership experience in Managed Services, Professional Services, Customer Delivery, or technology-enabled services organizations.</li><li>
Demonstrated success leading large-scale organizational transformation, integration, merger, acquisition, or operational change initiatives.</li><li>
Proven track record of growing services revenue while improving profitability, utilization, customer outcomes, and operational efficiency.</li><li>
Experience owning or significantly influencing a services P&amp;L.</li><li>
Strong change management expertise, including stakeholder alignment, communication planning, organizational adoption, and cultural transformation.</li><li>
Experience building scalable service delivery playbooks, resource management frameworks, utilization models, and capacity planning processes.</li><li>
Practical experience implementing or evaluating AI-enabled solutions to improve operational performance and service delivery.</li><li>
Strong financial and business acumen with experience managing revenue, margins, forecasting, and operational metrics.</li><li>
Experience presenting operational and financial performance to executive leadership teams, boards, and private equity stakeholders.</li><li>
Exceptional leadership, communication, influence, and team-building skills.</li><li>
Experience serving mobility, transportation, transit, public sector, government technology, SaaS, enterprise software, or adjacent markets is highly desirable.</li></ul><h1 class="jobSectionHeader">
Why Join Transit Technologies</h1>
Most executives inherit an organization.
This leader will help build one.
Transit Technologies is bringing together a portfolio of market-leading companies under a unified operating vision powered by AI, data, and enterprise scale. The VP of Managed &amp; Professional Services will play a central role in defining how services are delivered across the entire platform.
You will have the opportunity to:<ul><li>
Shape the future operating model for Managed and Professional Services across the enterprise.</li><li>
Lead a transformational initiative with enterprise-wide visibility and impact.</li><li>
Partner directly with the COO, executive leadership team, board stakeholders, and private equity ownership.</li><li>
Drive meaningful revenue growth and margin expansion.</li><li>
Lead the adoption of AI-enabled service delivery capabilities.</li><li>
Build a high-performing organization that creates measurable value for clients and the business.</li><li>
Leave a lasting impact on a company entering its next stage of growth.</li></ul>
If you are a transformational leader who thrives on ownership, accountability, innovation, and results, we want to hear from you.
Transit Technologies is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace where all employees can thrive.</div>

Vice President, Professional Services

Join Transit Technologies and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transit Technologies

About Company

Sr Product Manager

Vice President, Professional Services