Urwah Admin

Travelex

<div>Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities 
Key Accountabilities 
&#61623; Deliver excellent customer service 
&#61623; Follow the sales process in order to maximize sales 
&#61623; Understand features and benefits of all Travelex product lines 
&#61623; Use every opportunity to upsell and cross-sell 
&#61623; Recognize the warning signs of questionable transactions and mitigate possible effects of the sale 
&#61623; Adhere to promotional marketing offers 
&#61623; Manage till stocks 
&#61623; Achieve individual KPI&rsquo;s/target 
&#61623; Fully investigate over and shorts (differences) and report 
&#61623; Adhere to company and location policy and procedures ,including Audit, Risk, Health &amp; Safety, Security and customer service requirements 
&#61623; Ensure compliance to legal and corporate requirements 
&#61623; Maintain high standards of housekeeping and presentation of stores 
&#61623; Contribute to the success of the team 
&#61623; Complete training within required timelines 
Role- specific Experience and Skills 
&#61623; Retail , cash handling and/or banking experience 
&#61623; Good customer service skills 
&#61623; Good numerical ability 
&#61623; Good knowledge of product , services and procedures 
&#61623; Demonstrated experience working with computer systems 
&#61623; Ability to work independently as well as in a team environment 
&#61623; Ability to handle routine activities with attention to accuracy and detail 
&#61623; Flexibility to work different shifts and locations as required 
&#61623; English language skills 
General experience and personal qualities 
&#61623; Self- aware , open minded with a high degree of personal and professional integrity 
&#61623; The ability to build and manage relationships , developing trust and credibility with customers , partners, peers , teams , internal and external stakeholders 
&#61623; A strong record of performance delivery in their areas of expertise , through increased sales and /or performance against KPI&rsquo;s 
&#61623; The ability to analyze issues and solve problems 
&#61623; Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex</div>

Sales Consultant

<div><ul><li>Deliver excellent customer service</li><li>
Follow the sales process in order to maximise sales</li><li>
Understand features and benefits of all Travelex product lines</li><li>
Use every opportunity to upsell and cross-sell</li><li>
Recognise the warning signs of questionable transactions and mitigate possible effects of the sale</li><li>
Adhere to promotional marketing offers</li><li>
Manage till stocks</li><li>
Achieve individual KPIs / targets</li><li>
Fully investigate overs and shorts (differences) and report</li><li>
Adhere to company and location policy and procedures, including Audit, Risk, Health &amp; Safety, Security and customer service requirements</li><li>
Ensure compliance to legal and corporate requirements</li><li>
Maintain high standards of housekeeping and presentation of stores</li><li>
Contribute to the success of the team</li><li>
Complete training within required timelines</li></ul><div></div><ul><li>
Retail, cash handling and/or banking experience</li><li>
Good customer service skills</li><li>
Good numerical ability</li><li>
Good knowledge of product, services and procedures</li><li>
Demonstrated experience working with computer systems</li><li>
Ability to work independently as well as in a team environment</li><li>
Ability to handle routine activities with attention to accuracy and detail</li><li>
Flexibility to work different shifts and locations as required</li><li>
English language skills</li></ul><ul><li>
Self-aware, open-minded with a high degree of personal and professional integrity</li><li>
The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders</li><li>
A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs</li><li>
The ability to analyse issues and solve problems</li><li>
Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex</li></ul></div>

Join Travelex and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Travelex

ABOUT_COMPANY

Sales Consultant

Sales Consultant