Urwah Admin

Travelex

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 Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities
 
 
 Key Accountabilities
 
 
  Deliver excellent customer service
 
 
  Follow the sales process in order to maximize sales
 
 
  Understand features and benefits of all Travelex product lines
 
 
  Use every opportunity to upsell and cross-sell
 
 
  Recognize the warning signs of questionable transactions and mitigate possible effects of the sale
 
 
  Adhere to promotional marketing offers
 
 
  Manage till stocks
 
 
  Achieve individual KPI&rsquo;s/target
 
 
  Fully investigate over and shorts (differences) and report
 
 
  Adhere to company and location policy and procedures ,including Audit, Risk, Health &amp; Safety, Security and customer service requirements
 
 
  Ensure compliance to legal and corporate requirements
 
 
  Maintain high standards of housekeeping and presentation of stores
 
 
  Contribute to the success of the team
 
 
  Complete training within required timelines
 
 
 
 Role- Specific Experience And Skills
 
 
 
  Retail , cash handling and/or banking experience
 
 
  Good customer service skills
 
 
  Good numerical ability
 
 
  Good knowledge of product , services and procedures
 
 
  Demonstrated experience working with computer systems
 
 
  Ability to work independently as well as in a team environment
 
 
  Ability to handle routine activities with attention to accuracy and detail
 
 
  Flexibility to work different shifts and locations as required
 
 
  English language skills
 
 
 General experience and personal qualities
 
 
  Self- aware , open minded with a high degree of personal and professional integrity
 
 
  The ability to build and manage relationships , developing trust and credibility with customers , partners, peers , teams , internal and external stakeholders
 
 
  A strong record of performance delivery in their areas of expertise , through increased sales and /or performance against KPI&rsquo;s
 
 
  The ability to analyze issues and solve problems
 
 
  Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex
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Sales Consultant

Join Travelex and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Travelex

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Sales Consultant