Urwah Admin

Trax courier & Logistics

SLG-Trax is hiring an &quot;Admin Executive&quot; based in the Karachi office.Main Responsibilities:<ul><li>Act as the point of contact between the executives and internal/external clients</li><li>Undertake the tasks of receiving calls, take messages and routing correspondence</li><li>Handle requests and queries appropriately</li><li>Maintain diary, arrange meetings and appointments and provide reminders</li><li>Make travel arrangements</li><li>Take dictation and minutes and accurately enter data</li><li>Monitor office supplies and research advantageous deals or suppliers</li><li>Produce reports, presentations and briefs</li><li>Develop and carry out an efficient documentation and filing system</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Admin Executive

<ul><li>Expertise in the areas of Islamabad &amp; Rawalpindi.</li><li>The position requires a minimum amount of experience.</li><li>Such as package handling, timely delivery, and knowledge of route planning.</li><li>Pay, fuel allowances, commission per parcel, and potential medical benefits.</li><li>Bike ownership, valid CNIC, and driving license</li><li>Timely deposit cash collection from customers in the Bank.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Bike Rider

Operational Management: Supervise day-to-day operations of the branch, including parcel sorting, loading, and delivery schedules. Monitor operational metrics such as delivery times, vehicle utilization, and customer satisfaction.Staff Management: Recruit, train, and motivate branch staff, including drivers, operation staff, and administrative staff. Conduct regular performance evaluations, provide feedback, and implement training programs to enhance productivity and efficiency. Foster a positive work environment conducive to teamwork and high morale.Customer Service: Address customer inquiries, concerns, and complaints promptly and professionally. Develop and maintain strong relationships with key clients and partners. Implement strategies to enhance customer satisfaction and loyalty.Financial Management: Develop and manage the branch budget, ensuring cost-effectiveness and profitability. Monitor revenue streams, expenses, and financial performance against targets. Identify opportunities for revenue growth and cost savings.Quality Assurance: Ensure accuracy and integrity in parcel handling and delivery processes. Implement quality control measures to minimize errors and maximize service reliability. Conduct regular audits and inspections to uphold service quality standards.Qualifications: Bachelor's degree in Business Administration, Logistics, or a related field (preferred). Proven experience in branch management or operations management, preferably in the courier or logistics industry. Strong leadership and people management skills. Excellent communication, interpersonal, and customer service skills. Sound knowledge of logistics, supply chain management, and transportation principles. Proficiency in using computer systems and software for tracking, reporting, and analysis. Ability to multitask, prioritize, and work effectively in a fast-paced environment. Strong problem-solving skills and attention to detail.Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthWork Location: In person

Manager Operations

<ul><li>Expertise in the areas of Lahore.</li><li>Some positions require a minimum amount of experience.</li><li>Such as package handling, timely delivery, and knowledge of route planning.</li><li>Pay, fuel allowances, commission per parcel, and potential medical benefits.</li><li>Bike ownership, valid CNIC, and driving license</li><li>timely deposit cash collection from customers in HBL Konnect &amp; company bank account.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Bike Riders

&middot; Responsible for overseeing and actively participating in all phases of workforce and business planning, budgeting analysis, cost of expenses, and reporting relating to the operations of the specified area while ensuring seamless Operations.&middot; Develop short- and long-term financial and operational plans to support the company's overall objectives, monitor and maintain performance/Productivity, shipment handling, and Improved Service Quality.&middot; Manage Operations Team in compliance with established company policies and procedures for Optimized Productivity&middot; Monitoring &amp; periodic reviews of Operational SOPs / Policies / Procedures/ Network Service Delivery Plans vs. delivery.&middot; Oversee the transit process of legitimate shipments while ensuring conformance with government and accrediting agency standards, and regulations.&middot; Lead and collaborate with the operations manager for best practices and efficiency improvement for the enterprise operations team.&middot; Collaborate and support RH-South to ensure on-time deliveries of shipments to maintain Standard KPIs&middot; Ensure availability of necessary equipment at all allied branches ensuring seamless Operations&middot; Coach, counsel, and develop internal teams to work to their highest potential and resolve internal bottlenecks for seamless Service Delivery/Operations<ul><li>Lead Service Delivery of Domestic Operations, General Heavy, COD, and Bulk shipments as per Plans through Operations Teams in the respective area.</li><li>Develop and monitor daily performance scorecard.</li><li>Lead Courier Profiling and Route Optimization Process through Manager Operations/Team to maximize productivity.</li><li>Participate to improve daily Workload &amp; Capacity Management of Operations Team</li><li>Ensure optimum Attendance, Adherence to Schedule, and Outlook of staff in the respective Area.</li></ul>&middot; Ensure accurate Data recording through the system (e.g. CN Recording, Arrival Scan, Manifesting/De-Manifesting, Bagging/De-Bagging/MODS, PODs, Run Sheets, etc.)&middot; Responsible for timely issuance, dissemination, and adherence of standards documents, processes, and policies and creating full awareness &amp; understanding amongst the staff.&middot; Act as an integral part of the team to streamline the operations division of the specified network.&middot; Timely and effective resolutions of customer complaints to eliminate the reoccurrence of service gaps&middot; Provide data support on claims requested by the customer service department as per established SOPs.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Area Operations Manager