Trax courier & Logistics

<ul><li>Manage and maintain strong relationships with key corporate accounts.</li><li>Act as the primary point of contact between clients and internal teams (operations, finance, customer support).</li><li>Ensure smooth day-to-day courier operations for key accounts.</li><li>Monitor service performance (SLA, delivery timelines, complaints, returns).</li><li>Resolve client issues and escalations in coordination with operations.</li><li>Prepare and share regular performance reports with clients (shipments, billing, KPIs).</li><li>Identify opportunities for business growth within existing accounts.</li><li>Negotiate rates, contracts, and service-level agreements with approval.</li><li>Ensure timely billing, collections, and reconciliation for assigned accounts.</li><li>Coordinate onboarding of new key clients and ensure proper account setup.</li><li>Track competitor activity and market trends.</li><li>Achieve assigned revenue and retention targets.</li></ul><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Serving as the essential link between major corporate clients and internal teams, the Key Account Executive ensures seamless courier operations, resolves escalations promptly, and delivers insightful performance reports. The role influences service quality while uncovering new growth opportunities within key accounts and handling negotiations to secure optimal contracts—all contributing to revenue goals.

Key Account Executive

Account Management

Client Relationship Management

Operations Coordination

Performance Monitoring

Contract Negotiation

Billing and Collections

Customer Support

Data Reporting

SLA Management

Business Development

Join Trax courier & Logistics and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Trax courier & Logistics hiring Key Account Executive in Karachi, Pakistan