Key Account Manager

Key Accounts Manager

Location: Karachi
Company: Resource Linked
Salary: Market Competitive

Job Summary

Resource Linked is seeking a dynamic and results-driven Key Accounts Manager to lead and grow key client relationships within the FMCG sector. The successful candidate will be responsible for managing strategic client accounts, driving business growth, overseeing field operations, and ensuring flawless execution and merchandising excellence across all channels.

Key Responsibilities

• Build and maintain strong, long-term relationships with key clients in the FMCG sector.
• Lead regular client meetings to understand business objectives, challenges, and growth opportunities.
• Develop and execute account plans to achieve sales targets, revenue growth, and client satisfaction.
• Serve as the primary liaison between clients and internal departments, including Sales, Operations, Finance, and MIS.
• Monitor and evaluate field operations to ensure effective execution of client programs.
• Ensure merchandising excellence, product availability, in-store visibility, compliance, and brand standards across all assigned outlets.
• Track key performance indicators (KPIs), prepare performance reports, and present actionable business insights.
• Coordinate with cross-functional teams to ensure timely issue resolution and seamless service delivery.
• Identify opportunities for business expansion, cross-selling, and value-added services.
• Maintain a high level of customer satisfaction while achieving organizational objectives.

Required Skills

• Excellent communication, negotiation, and relationship management skills.
• Strong understanding of the FMCG industry, retail operations, and market dynamics.
• In-depth knowledge of merchandising principles and in-store execution.
• Experience managing field teams, supervisors, and large-scale operations.
• Strong analytical skills with the ability to interpret data and recommend actionable solutions.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Business Intelligence tools such as Power BI or Tableau (preferred).
• Excellent problem-solving, organizational, and decision-making abilities.
• Ability to manage multiple stakeholders and work effectively in a fast-paced environment.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in Key Account Management, Client Services, or Account Management.
• Prior experience working with FMCG companies, agencies, distributors, or BPOs managing FMCG clients is highly preferred.
• Proven track record of managing key accounts and delivering measurable business growth.
• Experience in field operations, merchandising, and retail execution will be considered a strong advantage.

Why Join Us?

• Market competitive salary package.
• Career growth and professional development opportunities.
• Collaborative and performance-driven work environment.
• Opportunity to work with leading FMCG clients and strategic accounts.

Job Type: Full-time

Location: Karachi

Apply Now: Send your updated CV to hr@resourcelinked.com or mariahr.careers@gmail.com

Pay: Rs100,000.00 - Rs200,000.00 per month

Work Location: In person