key account manager

ZEISS India

<div>
 
 
 Key Account Manager- (Hospital Retail)
 
 is a pivotal role responsible for maintaining and growing relationships with key customers, ensuring their satisfaction, and driving business growth. This position involves strategic planning, effective communication, and collaboration with internal teams to meet and exceed customer expectations. The Key Account Manager will play a crucial role in identifying opportunities for upselling, cross-selling, and overall account expansion.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Client Relationship Management:
 
 
 <ul>
 <li>
 Develop and maintain strong, long-lasting relationships with key clients.
 </li>
 <li>
 Serve as the main point of contact for key accounts, addressing their needs and concerns promptly.
 </li>
 <li>
 Regularly conduct client meetings to understand their business objectives and challenges.
 </li>
 </ul>
 
 
 
 
 
 Strategic Account Planning:
 
 
 <ul>
 <li>
 Collaborate with clients to create strategic account plans, aligning with their goals and objectives.
 </li>
 <li>
 Identify growth opportunities within key accounts and develop strategies to capitalize on them.
 </li>
 <li>
 Work closely with internal teams to execute account plans effectively.
 </li>
 </ul>
 
 
 
 
 
 Communication and Coordination:
 
 
 <ul>
 <li>
 Facilitate effective communication between clients and internal teams.
 </li>
 <li>
 Ensure timely and accurate delivery of products/services and address any issues that may arise.
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, marketing, and customer support, to deliver comprehensive solutions.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation:
 
 
 <ul>
 <li>
 Meet and exceed revenue targets for assigned key accounts.
 </li>
 <li>
 Identify opportunities for upselling and cross-selling additional products or services.
 </li>
 <li>
 Negotiate contracts and agreements to maximize profitability.
 </li>
 </ul>
 
 
 
 
 
 Market and Industry Knowledge:
 
 
 <ul>
 <li>
 Stay informed about industry trends, market conditions, and competitor activities.
 </li>
 <li>
 Provide insights and recommendations based on market knowledge.
 </li>
 </ul>
 
 
 
 
 
 Customer Satisfaction and Retention:
 
 
 <ul>
 <li>
 Monitor customer satisfaction levels and take proactive measures to address any issues.
 </li>
 <li>
 Develop strategies to enhance customer loyalty and retention.
 </li>
 </ul>
 
 
 
 
 
 Reporting and Analysis:
 
 
 <ul>
 <li>
 Prepare regular reports on key account performance : Product, Cluster, Store level to present findings and implement actionable.
 </li>
 <li>
 Analyze sales data to identify trends, opportunities, and potential challenges.
 </li>
 </ul>
 
 
 
 
 Requirement:
 
 <ul>
 <li>
 Graduate from a recognized institute with 8+ years of experience in managing national key accounts
 </li>
 <li>
 Capacity to think strategically, identify client needs, and align offerings with business trends is highly valued.
 </li>
 <li>
 Strong relationship-building skills are necessary to connect with a variety of stakeholders, including external clients and internal teams.
 </li>
 <li>
 The ability to analyze data, prepare working plans, and track performance
 </li>
 </ul>
 
 
</div>

Key Account Manager

Baidyanath

<div>
 
 
 Job Title: Key Account Manager &ndash; Amazon (RKW Only)
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience Required:
 
 4&ndash;5 years (mandatory) in managing Amazon RKW for an FMCG brand
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an experienced
 
 Key Account Manager (KAM) &ndash; Amazon RKW
 
 who will be responsible for driving growth through Amazon&rsquo;s RKW platform while also managing day-to-day account operations. This is a specialized role, focused
 
 only on Amazon (RKW + operations)
 
 .
 
 
 
 
 
 ⚠️
 
 Please note: Only candidates with 3&ndash;4 years of proven Amazon RKW experience in FMCG will be considered. Applications without this background will not be accepted.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 RKW Ownership:
 
 Plan, execute, and optimize Amazon RKW campaigns to maximize sales, visibility, and ROI
 </li>
 <li>
 
 Account Operations:
 
 </li>
 </ul>
 
 &gt; Ensure listing hygiene (content accuracy, keywords, A+ content, catalog management)
 
 
 &gt; Oversee PO fulfillment, stock availability, and supply chain coordination
 
 
 &gt; Track and resolve operational issues like claims, returns, and penalties
 
 <ul>
 <li>
 Analyze campaign and sales performance to drive actionable insights
 </li>
 <li>
 Monitor competitor activities and category trends to identify opportunities
 </li>
 <li>
 Work cross-functionally with sales, marketing, and supply chain teams to ensure smooth execution
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 4&ndash;5 years of proven experience in Amazon RKW management for an FMCG brand (mandatory)
 
 </li>
 <li>
 Strong understanding of Amazon account operations &mdash; listing hygiene, cataloging, PO management, and fulfillment processes
 </li>
 <li>
 Data-driven mindset with strong analytical skills
 </li>
 <li>
 Excellent communication and stakeholder management abilities
 </li>
 <li>
 FMCG/Ayurveda/Wellness category experience preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A high-impact role managing Amazon, our most critical digital growth channel
 </li>
 <li>
 End-to-end ownership across both marketing (RKW) and operations
 </li>
 <li>
 Competitive compensation with strong career growth opportunities
 </li>
 </ul>
 
 
</div>

Michelin

<div>Key Account Manager<div>
- - - - - - - - - - - -</div><div>
Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning</div><div></div><div>
Location: Gurgaon/Delhi/Rajasthan/Bangalore/Pune</div><div></div><div>
Strategic Account Management</div><ul><li>
Manage the key Account Planning</li><li>
Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition</li><li>
Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers</li><li>
Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements</li><li>
In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships</li><li>
Steer the business and negotiate the correct solution is taken and delivered to the customer</li></ul><div></div><div>
Operations</div><ul><li>
In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.</li><li>
Steer the business and ensure the correct solution is delivered to customers in a timely manner</li><li>
Serve as contact point for key customers and internal teams</li><li>
Resolve any issues and problems faced by customers and deal with complaints to maintain trust</li><li>
Prepare regular customer analysis to internal and external stakeholders using key account metrics/process</li><li>
Support your team members with coaching, training, and identifying revenue opportunities</li></ul><div></div><div>
KEY EXPERIENCES IN:</div><ul><li>
Managing several customers (Account Management)</li><li>
Selling solution to customers (Negotiating)</li><li>
Multi-tasking (Adaptability)</li><li>
Working with CRM (Salesforce &ldquo;Engage&rdquo;) ((Customer Relationship Management)</li></ul></div><div></div>

Dot & Key Skincare

<div>
 
 
 Job Title: Key Account Manager
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience:
 
 3-5 Years
 
 
 
 Industry:
 
 FMCG (Skincare/Personal Care/Cosmetic Care)
 
 
 
 Job Description:
 
 
 
 We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Account Management:
 
 Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
 </li>
 <li>
 
 Sales Strategy:
 
 Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
 </li>
 <li>
 
 Market Analysis:
 
 Analyze market trends and customer needs to identify opportunities for growth and improvement.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
 </li>
 <li>
 
 Performance Tracking:
 
 Monitor and report on account performance metrics, providing insights and recommendations for improvement.
 </li>
 <li>
 
 Negotiation:
 
 Lead negotiations with clients to secure profitable agreements and manage contract renewals.
 </li>
 <li>
 
 Problem Solving:
 
 Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/Master&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 3-4 years of experience in key account management within the FMCG sector, with a focus on skincare, personal care, or cosmetic care.
 </li>
 <li>
 Proven experience in managing accounts on marketplace platforms (e.g., Amazon, Flipkart, etc.).
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and market trends.
 </li>
 <li>
 Excellent communication and interpersonal skills to build relationships with clients and internal teams.
 </li>
 <li>
 Results-driven mindset with a passion for delivering exceptional customer service.
 </li>
 <li>
 Proficiency in MS Office and CRM software.
 </li>
 </ul>
 
 
</div>

MakeMyTrip

<div>
 
 
 
 About the Opportunity
 
 
 
 
 Role: Key Account Management
 
 
 Level: Senior Executive/ Assistant Manager
 
 
 Location: Gurgaon(Bangkok)
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 
 
 
 The International Hotel Supply team expertly manages the supply portfolio of over 17,000 prestigious hotels across the globe, covering iconic travel destinations such as Dubai, the Maldives, Sri Lanka, Bali, Thailand, Malaysia, and many others.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 The Key Account Manager holds end-to-end responsibility for fostering growth among key accounts from driving on-boarding of new hotels to generating revenue achieved through regular interaction with revenue heads. This position entails sharing vital business insights and recommendations with key external stakeholders, while ensuring seamless execution of agreed-upon strategies by collaborating with internal cross-functional teams, including category, revenue, and marketing.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 1. Relationship &amp; Key Account Management:
 
 
 <ul>
 <li>
 The role entails collaborating with partners in the portfolio and providing expertise, metrics analysis, and recommendations based on industry best practices.
 </li>
 <li>
 Furthermore, the role will involve traveling across various cities to meet relevant decision-makers. Additionally, the role holder will need to spend 25% of their time in the field within the same city.
 </li>
 </ul>
 
 
 
 
 
 2. Portfolio Management &amp; Driving Growth for units:
 
 
 <ul>
 <li>
 Review monthly production reports and provide feedback to the top producing hotels.
 </li>
 <li>
 Plan and execute market visits.
 </li>
 <li>
 Conduct review meetings (virtually and in person) to discuss monthly performance.
 </li>
 <li>
 Train partner hotels on our extranet to enable effective usage.
 </li>
 <li>
 Build review reports, share market insights with the hotels, conduct comp-set analysis to drive growth for the unit.
 </li>
 <li>
 Ensure adequate inventory availability and price competitiveness throughout the year.
 </li>
 </ul>
 
 
 
 
 
 3. Negotiation Skills:
 
 
 <ul>
 <li>
 Network, initiate deals, negotiate, and close deals with hotel partners.
 </li>
 <li>
 Strategize to improve hotel marketing efforts.
 </li>
 <li>
 Onboard hotels for Ad-tech sponsored unit campaigns and negotiating exclusive deals with hotel partners to ensure a competitive edge for MMT Group.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 
 <ul>
 <li>
 Master's degree from a reputed institute with 1 - 4 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
 </li>
 <li>
 Experience in handling multiple accounts as a partner is preferred.
 </li>
 <li>
 Proficiency in MS Excel and MS Power-point.
 </li>
 </ul>
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 <ul>
 <li>
 Strong communication skills
 </li>
 <li>
 Team player &amp; strategic thinking
 </li>
 <li>
 High on analytical and problem solving skills
 </li>
 </ul>
 
 
</div>

Pak Datacom Limited

PAK DATACOM LIMITEDVacancy Announcement-Key Account Managers (KAMs)No. of PostsSix 6 Posts total (2 each for Islamabad, Lahore and Karachi)PostQualification and Experience Key Account Manager (KAM)The Role: We are seeking a dynamic, results driven Key Account Manager to manage and grow strategic relationships with our top-tier enterprise and government clients. In this high impact role, you will act as the trusted advisor and primary point of contact for key accounts, driving revenue growth through consultative selling of PDL integrated ICT portfolio while ensuring exceptional customer experience and long term partnership value.Required Qualification &amp; Experiencea) 16 years of education, Bachelor&rsquo;s degree in Business, Engineering, IT, or a related field.b) Proven track record of managing strategic accounts/Clients.c) 5 years of B2B, B2G sales experience, preferably in ICT/telecom solutions.Job Descriptions, included but not limited to:a) Must be exploring new business opportunities to meet assigned targetsb) Develop and execute strategic account plans for a portfolio of high value clients (e.g., banking, telecom, government, defence, energy, and large enterprises).c) Understand clients&rsquo; business objectives and translate them into tailored ICT solutions.d) Development and promotion of new product lines.e) Collaborate with PDL pre sales, technical, and delivery teams to design, propose, and implement complex, multi-vendor solutions.f) Drive end to end sales cycles from opportunity identification and solution scoping to negotiation, closure, and post sales relationship management.g) Maintain deep knowledge of PDL offerings, partner ecosystems, and industry trends.h) Proactively identify upsell/cross-sell opportunities within existing accounts.i) Serve as the voice of the customer internally, ensuring service delivery aligns with client expectations.j) Represent PDL at client meetings, industry events, and executive briefings.Age Limit: 30 yearsSkill&gt;Strategic Account Management.&gt;Excellent consultative selling, negotiation, and presentation skills. &gt;Self-motivated and target-driven. &gt;Proficiency in CRM tools.Candidates meet the above criteria should apply through attached form link is below, (https://forms.gle/ySfp66GZW31tWRkd8)and then submit their CVs along with a cover letter not later than November 21, 2025 at email: jobs@pakdatacom.com.pk addressing Manager HR with the subject line &quot;Applications for KAM Islamabad, or Lahore or Karachi &quot;. CVs without form, or incomplete information will not be entertained.Job Type: Full-timeWork Location: In person

Merck KGaA

<div>Work Your Magic with us! 
Ready to explore, break barriers, and discover more? We know you&rsquo;ve got big plans &ndash; so do we! Our colleagues across the globe love innovating with science and technology to enrich people&rsquo;s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us 
Your Role:
KAM role is crucial for managing relationships with key customers ie doctors and supporting team and driving product success and sales within the designated accounts. This involves strategic planning, customer relationship management, and a deep understanding of the pharmaceutical market.<ul><li>
Customer relationship management:</li></ul>
Develop and maintain strong, long-term relationships with key customers to ensure retention and growth.<ul><li>
Strategic planning:</li></ul>
Create and implement strategic account plans to achieve sales targets and align with customer needs and commercial objectives.<ul><li>
Sales and revenue growth:</li></ul>
Drive sales operations, identify new business opportunities, and manage negotiations and pricing to meet and exceed revenue goals.<ul><li>
Internal collaboration:</li></ul>
Act as the main liaison between customers and internal departments, such as marketing, sales, and medical, to deliver solutions and support initiatives by implementation of marketing and medical activities.<ul><li>
Market analysis:</li></ul>
Monitor industry trends, close monitoring of competitive activity, and market conditions to inform strategies and identify opportunities for sales growth.<ul><li>
Customer support:</li></ul>
Planning and execution of doctor group meetings, training, and support to customers and hospital staff, and address concerns promptly to ensure high levels of customer satisfaction.<ul><li>
Reporting and administration:</li></ul>
Maintain accurate customer data and provide regular reports on account performance, sales trends, and market conditions.
Who you are:<ul><li>
5-15 years of experience in Pharma- Key account management.</li></ul><ul><li>
Any Science graduate is fine.</li><li>
Strong relationship-building and communication skills</li><li>
Strategic thinking and planning abilities</li><li>
Sales and negotiation expertise</li><li>
Cross-functional collaboration skills</li><li>
Analytical and problem-solving skills</li><li>
A patient- and customer-centric mindset</li><li>
An entrepreneurial and proactive approach</li></ul> 
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!</div>

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