Qureos Mentor

Trinity Management Company LLC

<div>Description:

Job Summary:
Responsible for ensuring overall property maintenance needs are completed in a timely
and efficient manner while decreasing costs and staying within budget. Responsible for
developing, mentoring, and leading a high-performing and cohesive Maintenance Team.
Supervisory Responsibilities:<ul><li>
 Recruits, interviews, hires, and trains new staff.</li><li>
 Team Management of Maintenance Technicians, Housekeepers, Groundskeepers and Porters</li><li>
 Delegates Team Schedules and prioritizes daily maintenance including work orders, turns, pools, and general grounds keeping.</li><li>
 Monitors all maintenance projects through their completion and ensures appropriate follow up communication and documentation is completed.</li><li>
 Delegates all tasks appropriately to maximize efficiency of the maintenance team.</li><li>
 Ensures all the team&rsquo;s projects are completed on or before scheduled completion date.</li><li>
 Maintains appropriate staffing levels to meet the property needs including but not limited to &ldquo;on call&rdquo; scheduling.</li><li>
 Evaluates employee&rsquo;s work performance thoroughly and thoughtfully in relation to current job requirements on an annual basis. Provides ongoing constructive feedback and creates achievable goals for each team member.</li><li>
 Coaches and mentors team members to assist their advancement within the company.</li></ul>
Duties/Responsibilities:
Maintenance Management<ul><li>
 Ensures Maintenance Requests are addressed within 48 hours.</li><li>
 Ensures &ldquo;Turns&rdquo; are completed on or before the day prior to resident&rsquo;s scheduled move in date.</li><li>
 Decreases costs per unit on a year over year basis in each of the following categories: Repairs &amp; Maintenance, Clean &amp; Make Ready, Recurring Replacements</li><li>
 Decreases Utility Costs by effectively following Section 13E (Utility and Energy Conservation) of Policies and Procedure Manual.</li><li>
 Completes general inspections, service requests, repairs, and maintenance as a working supervisor.</li><li>
 Demonstrates and maintains a high level of competency in the following areas: Plumbing, Heating and Cooling Systems, Pool Care and Maintenance, Painting, Carpentry, Roofing, Fencing</li><li>
 Ensures that all property assets are properly secured. Including but not limited to: office, buildings, laundry, maintenance shops, and common areas such as fenced in courts and swimming pool facilities.</li><li>
 Inspects building and grounds daily to ensure safety and cleanliness. Maintains property&rsquo;s curb appeal throughout the day.</li><li>
 Monitors vendor performance and ensures vendor compliance to Company&rsquo;s guidelines.</li></ul>
Inventory Management<ul><li>
 Maintains a clean and organized shop area.</li><li>
 Maintains appropriate inventory levels to ensure timely completion of work orders and turns.</li><li>
 Ensures all maintenance orders are within budget and by GL code. Ensures all invoices are</li><li>
 turned into the Property Manager the day they are received.</li></ul>
Communication<ul><li>
 Maintains continuous and detailed daily communication with the Property Manager regarding all</li><li>
 aspects of property maintenance including but not limited to staffing, inventory, safety and compliance concerns, curb appeal, work orders, turns, resident concerns, and vendor performance.</li><li>
 Communicates effectively and positively with residents to enhance customer satisfaction and increase retention.</li><li>
 Conveys messages, ideas, and expectations to Property Manager, maintenance team and residents in a clear and thorough manner.</li></ul>
Compliance<ul><li>
 Understands and adheres to the Policies and Procedures Manual, Fair Housing Laws and OSHA Standards.</li><li>
 Maintains the MSDS binder and ensures it is always kept current and up to date.</li><li>
 Ensures that all safety standards, policies and procedures are adhered to by the maintenance team.</li></ul>
Customer Service<ul><li>
 Maintains open, honest and timely communication with residents regarding maintenance requests and property concerns.</li><li>
 Ensures all communicated commitments with residents are fulfilled and appropriate follow up communication is provided when necessary.</li><li>
 Ensures Maintenance Team handles and cares for all residents&rsquo; property carefully and respectfully.</li></ul>
Requirements:

Required Skills/Abilities:<ul><li>
 Excellent verbal and written communication skills.</li><li>
 Excellent customer service skills.</li><li>
 Excellent organizational skills and attention to detail.</li><li>
 Excellent time management skills with a proven ability to meet deadlines.</li><li>
 Strong analytical and problem-solving skills.</li><li>
 Strong supervisory and leadership skills.</li><li>
 Ability to prioritize tasks and to delegate them when appropriate.</li><li>
 Ability to function well in a high-paced and at times stressful environment.</li></ul>
Education and Experience:<ul><li>
 High school diploma or equivalent.</li><li>
 At least two years related experience required.</li><li>
 At least one year related Management experience required.</li></ul>
Physical and Location Requirements:<ul><li>
 Must be able to lift up to 30 pounds at times.</li><li>
 Must have a reliable means of transportation, possess a valid Arizona Drivers license, and a clean driving record with personal auto insurance.</li></ul></div>

Maintenance Supervisor (Residential Apartments)

Join Trinity Management Company LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Trinity Management Company LLC

ABOUT_COMPANY

Maintenance Supervisor (Residential Apartments)