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TT Technologies pvt Ltd (PhoneCase.pk)

Job Title: Social Media InternLocation: E-11 Islamabad, reliable commuting to the office is a must.Job Type: Full-TimeTiming: Mon-Sat 9am-6pmSalary: 18K - 22K per monthAbout Us:TT Technologies is a fast-growing leader in tech and e-commerce, delivering innovative digital solutions and managing thriving online platforms. We&rsquo;re looking for creative and enthusiastic Social Media Intern to help elevate our brand&rsquo;s online presence.Responsibilities:<ul><li>Assist in creating, scheduling, and publishing content across social media platforms.</li><li>Monitor and engage with followers to build and maintain community relationships.</li><li>Track social media performance and provide actionable insights.</li><li>Conduct market research to identify trends and opportunities for growth.</li><li>Work with the marketing team to generate fresh ideas and develop new campaigns.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or a related field.</li><li>Familiarity with major social media platforms (e.g. Instagram and Facebook).</li><li>Strong communication and creative skills.</li><li>Basic knowledge of social media analytics and tools.</li><li>A passion for staying updated on the latest trends in social media.</li></ul>What We Offer:<ul><li>Gain practical experience working on real-world projects.</li><li>Receive guidance and opportunities for skill enhancement.</li><li>Be part of a supportive and innovative work environment.</li><li>Enhance your professional connections and develop a robust portfolio.</li></ul>How to Apply:Please submit your resume and apply now at TT Technologies.Job Type: Full-timeWork Location: In person

Social Media Intern

Key Responsibilities:<ul><li>Respond to customer inquiries and resolve issues through social media (Facebook, Instagram, WhatsApp).</li><li>Assist customers with product information, order status, and returns.</li><li>Provide guidance and support to customers navigating our e-commerce store.</li><li>Maintain a high level of product knowledge to effectively address customer questions and concerns.</li><li>Collaborate with other team members to ensure timely resolution of customer issues.</li><li>Maintain accurate and detailed records of customer interactions.</li></ul>Requirements:<ul><li>Experience with e-commerce stores and a strong understanding of the online shopping process.</li><li>Proficiency in using Facebook, Instagram, and WhatsApp for customer communication.</li><li>Excellent written and verbal communication skills in English (additional languages a plus).</li><li>Strong problem-solving and decision-making abilities.</li><li>Typing speed of a minimum of 35 words per minute.</li><li>Exceptional interpersonal skills and a friendly, customer-oriented demeanor.</li><li>Ability to work independently and as part of a team.</li><li>Flexible to work during the shift timings of 10:00 AM to 6:00 PM with a 1-hour break.</li><li>High school diploma or equivalent.</li></ul>Salary Range:The salary for this position ranges between 18,000 to 30,000 PKR per month, depending on qualifications and experience.If you are a dedicated and customer-focused professional with the required experience and skills, we invite you to apply for this exciting opportunity to join our team.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs20,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>We are an online store based in Sector E11, Islamabad. As part of our hiring process, we are currently considering candidates who reside in nearby areas. Could you kindly share your current location?</li><li>Do you have any experience as customer support ?</li></ul>Work Location: In person

Customer Support Representative - Islamabad

Note: This is office Based Job, Our office is in Sector E-11 Islamabad.TT Technologies pvt. ltd looking for the people who will be guiding/supporting customers online.We are a fast-growing e-commerce company managing multiple online brands across Pakistan. We sell on Shopify, Daraz, and other platforms. We are looking for a Customer Chat Support Executive to handle customer inquiries, resolve issues, and ensure a smooth customer experience across all platforms.Key Responsibilities:<ul><li>Respond to customer queries via live chat, WhatsApp, and social media inboxes</li><li>Assist customers with order placement, tracking, cancellations, and returns</li><li>Handle complaints professionally and provide timely solutions</li><li>Follow up with customers to ensure issue resolution</li><li>Maintain proper records of chats and customer interactions</li><li>Coordinate with internal teams for order-related issues</li><li>Maintain a polite, professional, and customer-friendly tone at all times</li><li>Ensure customer satisfaction and positive brand image</li></ul>Requirements:<ul><li>Good English writing skills (basic spoken English preferred)</li><li>Ability to communicate clearly and politely</li><li>Problem-solving mindset</li><li>Basic computer knowledge (typing, browsing, Excel/Sheets)</li><li>Ability to handle pressure and multiple chats</li><li>Punctual, responsible, and team-oriented</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthEducation:<ul><li>Middle School (Preferred)</li></ul>Location:<ul><li>Islamabad E-11 (Preferred)</li></ul>Work Location: In person

Customer Support Chat Agent

Join TT Technologies pvt Ltd (PhoneCase.pk) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TT Technologies pvt Ltd (PhoneCase.pk)

About Company

Social Media Intern

Customer Support Representative - Islamabad

Customer Support Chat Agent