Abrar Admin

Turnberry Ocean Club Condominius Association, Inc.

Job SummaryThe Spa and Fitness Coordinator plays a vital role in supporting the Resident Experience and Wellness Manager while ensuring daily spa and fitness operations reflect the highest standards of wellness, service excellence, and operational precision expected in a luxury brand environment. This role assists in administrative and operational functions and acts as a supervisory presence for the spa team.Duties and Responsibilities<ul><li>Serve as a liaison between residents, instructors, therapists, and management, ensuring seamless scheduling, communication, and personalized service.</li><li>Assist the Resident Experience and Wellness Manager with daily operational tasks and administrative needs.</li><li>Maintain spa calendars, appointment schedules, class rosters, and instructor coverage.</li><li>Assist in onboarding and training spa team members on systems, procedures, and service etiquette</li><li>Act as a supervisory presence at the spa reception desk, guiding and supporting the spa concierge and spa team.</li><li>Cover the Front Desk when needed, including greeting residents, checking them in and out, and assisting with any service-related inquiries.</li><li>Ensure accurate entry of services, cancellations, and charges into the system.</li><li>Communicate schedule updates, class changes, availability, and resident requests promptly.</li><li>Prepare and maintain resident communication materials, notices, and updates for spa services.</li><li>Create and distribute flyers, announcements, and promotional materials for spa programs and resident events per the Resident Experience and Wellness Manager&rsquo;s instructions.</li><li>Track professional licenses, certifications, and insurance requirements for all spa and fitness staff; maintain updated records.</li><li>Maintain spa inventory, track supply levels, and place orders to ensure consistent availability of products, linens, and equipment.</li><li>Support weekly and monthly performance reporting (appointments, participation, usage, trends, feedback).</li><li>Assist with coordination of spa programming, fitness classes, and wellness events.</li><li>Support residents with appointment inquiries, general spa information, concerns, and service guidance.</li><li>Support daily spa and fitness operations, including opening and closing procedures, facility readiness, and general organization.</li><li>Address minor resident concerns or service adjustments, escalating to the Resident Experience and Wellness Manager as appropriate.</li><li>Help monitor the spa and fitness areas, and assist when needed in ensuring cleanliness, readiness, and compliance with standards.</li><li>Communicate maintenance issues promptly and follow up to ensure timely resolution.</li><li>Perform any other reasonable duties as assigned by the Resident Experience and Service Manager.</li></ul>Pay: $23.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Spa and Fitness Coordinator

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Turnberry Ocean Club Condominius Association, Inc.

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Spa and Fitness Coordinator