Qureos Mentor

Tweety Four 7

Location: DHA Phase 2, Islamabad, PakistanJob Type: Full-Time | Onsite Work Schedule:<ul><li>Winter: 7:00 PM &ndash; 3:00 AM</li><li>Summer: 6:00 PM &ndash; 2:00 AM</li></ul>Job OverviewWe are hiring an experienced Technical Support Manager to lead and scale our technical support operations. This role is ideal for a results-driven support leader with strong technical expertise, excellent English communication skills, and hands-on experience managing support teams, SLAs, and client escalations.As a Technical Support Manager, you will be responsible for overseeing end-to-end support operations, ensuring high customer satisfaction, and collaborating with engineering and infrastructure teams to resolve complex technical issues.Key Responsibilities<ul><li>Lead, mentor, and manage a team of Technical Support Engineers</li><li>Oversee daily technical support operations and ensure timely issue resolution</li><li>Handle client escalations professionally with strong English communication</li><li>Define, monitor, and continuously improve support processes, SLAs, and KPIs</li><li>Coordinate with development, QA, and infrastructure teams for issue resolution</li><li>Review and approve support tickets, reports, and technical documentation</li><li>Train team members on technical troubleshooting, tools, and customer communication</li><li>Monitor team performance, conduct evaluations, and provide regular feedback</li><li>Ensure high levels of customer satisfaction, service quality, and response time</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelors degree in Computer Science, Information Technology, or a related field</li><li>4&ndash;6 years of experience in technical support</li><li>1&ndash;2 years of experience in a Team Lead / Managerial role</li><li>Strong technical troubleshooting and system understanding</li><li>Excellent spoken and written English communication skills</li><li>Proven experience managing teams and handling complex client escalations</li><li>Strong analytical, decision-making, and problem-solving skills</li><li>Hands-on experience with ticketing systems, support reporting, and metrics</li></ul>Preferred / Nice-to-Have Skills<ul><li>Experience working in software companies or IT services</li><li>Familiarity with support analytics, SLA tracking, and performance dashboards</li><li>Experience supporting international clients or global time zones</li></ul>Compensation &amp; Benefits<ul><li>Salary Range: PKR 100,000 &ndash; 140,000 (based on experience)</li><li>Fuel allowance</li><li>Medical benefits</li><li>Food &amp; accommodation support</li><li>Stable, long-term role with growth opportunities</li></ul>Why Join Us?<ul><li>Leadership role with real ownership and impact</li><li>Work with international clients and technical teams</li><li>Supportive management and performance-driven culture</li><li>Opportunity to grow into senior operations or service leadership roles</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Technical Support Manager

Location: DHA Phase 2, Islamabad, Pakistan Job Type: Full-Time | Onsite | Monday to Friday Shift Timings:<ul><li>Winter: 7:00 PM &ndash; 3:00 AM</li><li>Summer: 6:00 PM &ndash; 2:00 AM</li></ul>Salary Range: PKR 70,000 &ndash; 80,000 Benefits: Medical, Food, &amp; Fuel AllowanceJob OverviewWe are hiring a Mid-Level Technical Support Engineer to join our growing technical support team in Islamabad. This role is ideal for professionals with strong troubleshooting skills, excellent English communication, and a passion for delivering outstanding customer support. You will be responsible for handling technical issues, supporting international clients, and ensuring high service quality in a fast-paced environment.This is an excellent opportunity for candidates looking to grow their careers in IT Support, Technical Support Engineering, Customer Support Engineering, and Helpdesk Operations.Key Responsibilities<ul><li>Provide technical support to clients via calls, emails, and chat in fluent English</li><li>Diagnose, troubleshoot, and resolve software, system, and application issues</li><li>Explain technical solutions clearly to non-technical clients</li><li>Escalate complex issues to development or infrastructure teams when required</li><li>Maintain detailed documentation of issues, solutions, and follow-ups</li><li>Monitor systems and proactively identify potential technical problems</li><li>Ensure timely resolution of support tickets while meeting SLAs and KPIs</li><li>Build strong client relationships through professional communication</li><li>Maintain high customer satisfaction and service quality standards</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelors degree in Computer Science, Information Technology, or related field</li><li>1&ndash;2 years of experience in Technical Support, IT Support, or Helpdesk roles</li><li>Strong troubleshooting and analytical problem-solving skills</li><li>Excellent spoken and written English communication</li><li>Ability to communicate technical concepts to non-technical users</li><li>Customer-focused attitude with strong attention to detail</li><li>Ability to work independently and in a team environment</li><li>Experience with ticketing systems and support documentation is a plus</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 70,000 &ndash; 80,000</li><li>Medical coverage</li><li>Food facility</li><li>Fuel allowance</li><li>Professional and growth-oriented work environment</li></ul>Why Join Us?<ul><li>Stable and long-term career opportunity</li><li>Professional work culture</li><li>Exposure to international clients and real-world technical environments</li><li>Growth in technical, communication, and customer service skills</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer (Female)

Location: DHA Phase 2, Islamabad, Pakistan Job Type: Full-Time | Onsite | Monday to Friday Shift Timings:<ul><li>Winter: 7:00 PM &ndash; 3:00 AM</li><li>Summer: 6:00 PM &ndash; 2:00 AM</li></ul>Salary Range: PKR 70,000 &ndash; 80,000 Benefits: Medical, Food, Accommodation &amp; Fuel AllowanceJob OverviewWe are hiring a Mid-Level Technical Support Engineer to join our growing technical support team in Islamabad. This role is ideal for professionals with strong troubleshooting skills, excellent English communication, and a passion for delivering outstanding customer support. You will be responsible for handling technical issues, supporting international clients, and ensuring high service quality in a fast-paced environment.This is an excellent opportunity for candidates looking to grow their careers in IT Support, Technical Support Engineering, Customer Support Engineering, and Helpdesk Operations.Key Responsibilities<ul><li>Provide technical support to clients via calls, emails, and chat in fluent English</li><li>Diagnose, troubleshoot, and resolve software, system, and application issues</li><li>Explain technical solutions clearly to non-technical clients</li><li>Escalate complex issues to development or infrastructure teams when required</li><li>Maintain detailed documentation of issues, solutions, and follow-ups</li><li>Monitor systems and proactively identify potential technical problems</li><li>Ensure timely resolution of support tickets while meeting SLAs and KPIs</li><li>Build strong client relationships through professional communication</li><li>Maintain high customer satisfaction and service quality standards</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelors degree in Computer Science, Information Technology, or related field</li><li>1&ndash;2 years of experience in Technical Support, IT Support, or Helpdesk roles</li><li>Strong troubleshooting and analytical problem-solving skills</li><li>Excellent spoken and written English communication</li><li>Ability to communicate technical concepts to non-technical users</li><li>Customer-focused attitude with strong attention to detail</li><li>Ability to work independently and in a team environment</li><li>Experience with ticketing systems and support documentation is a plus</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 70,000 &ndash; 80,000</li><li>Medical coverage</li><li>Food facility</li><li>Accommodation</li><li>Fuel allowance</li><li>Professional and growth-oriented work environment</li></ul>Why Join Us?<ul><li>Stable and long-term career opportunity</li><li>Professional work culture</li><li>Exposure to international clients and real-world technical environments</li><li>Growth in technical, communication, and customer service skills</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Key Responsibilities<ul><li>Drive sales and business development for technical product (Diesel Generators).</li><li>Identify and engage new customers and projects, expanding the companys market presence.</li><li>Build and maintain strong relationships with corporate clients and industry stakeholders.</li><li>Conduct market research to identify trends, competitors, and potential business opportunities.</li><li>Collaborate with internal teams to ensure timely delivery and client satisfaction.</li><li>Prepare sales reports, forecasts, and presentations for management.</li></ul>Job Requirements<ul><li>Education: Bachelors degree in Engineering, MBA, or a related field.</li><li>Experience: Technical product sales experience in the corporate sector (Generators, UPS, Lifts, DB Panels).</li></ul>Skills &amp; Competencies:<ul><li>Strong sales and business development skills</li><li>Proficient in digital marketing and communication</li><li>Excellent problem-solving and critical thinking abilities</li><li>Customer-focused with strong negotiation and presentation skills</li></ul>Preferred Candidate Profile<ul><li>Previous experience in technical product sales within the corporate sector.</li><li>Comfortable with on-site work and meeting clients regularly.</li></ul>Compensation &amp; Benefits: -Salary Range: PKR 70,000 &ndash; 80,000 per month (negotiable based on experience) -Additional Benefits: Fuel allowanceLanguages: Fluent in Urdu and English.Notice Period: 1 monthJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Salary Expectations</li></ul>Work Location: In person

Senior Sales Engineer – Generator Sales

Sales Manager - Generator Industry

Location: Gulberg, Lahore Job Type: Full-Time | Onsite Office Timings: Monday to Saturday, 10:00 AM &ndash; 6:00 PMJob OverviewWe are hiring an energetic and target-driven Telesales Executives for our onsite real estate sales team in Lahore. This role is ideal for individuals who are confident on calls, skilled in client engagement, and motivated by commissions and growth opportunities.As a Telesales Executive, you will be responsible for outbound calling, lead engagement, objection handling, and booking meetings for real estate sales consultants.Key Responsibilities<ul><li>Make 80&ndash;120 outbound calls daily to potential clients</li><li>Engage in 15&ndash;25 quality sales conversations per day</li><li>Book 8&ndash;12 qualified meetings weekly for the sales team</li><li>Understand client needs and pitch relevant real estate property offerings</li><li>Handle objections confidently and professionally</li><li>Maintain accurate call and lead records</li><li>Coordinate closely with the onsite sales team to close deals</li><li>Consistently meet or exceed daily and monthly sales targets</li></ul>Required Skills &amp; Qualifications<ul><li>Education: Minimum Intermediate (Bachelors preferred)</li><li>Experience: 6 months to 1 year of telesales / call center / sales experience (preferred)</li><li>Languages:</li><li>Urdu / Roman Urdu (mandatory)</li><li>Basic English (preferred)</li><li>Core Skills:</li><li>Strong communication and persuasion skills</li><li>Confidence on outbound sales calls</li><li>Objection handling and negotiation</li><li>Target-driven and result-oriented mindset</li><li>Ability to work in a fast-paced onsite sales environment</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 30,000 &ndash; 45,000 (based on experience)</li><li>Uncapped commission structure</li><li>Performance-based incentives</li><li>Clear career growth and promotion opportunities</li><li>Supportive and professional onsite sales environment</li></ul>Why Join Markhor Properties?<ul><li>Work with a growing real estate company in Lahore</li><li>Earn high commissions with no cap</li><li>Learn professional real estate sales skills</li><li>Long-term career growth in sales and client management.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Sales Executive

About the ProgramWe are looking for enthusiastic and motivated interns to join our team across various departments. This internship is designed for fresh talent or individuals with relevant experience/qualifications in areas such as Fashion, Meta Ads, Shopify, and related fields.Interns will gain hands-on experience, develop industry-relevant skills, and have the opportunity to be promoted to a full-time position based on performance.Key Responsibilities<ul><li>Assist teams in day-to-day tasks and projects within your assigned department.</li><li>Contribute to campaigns, research, and content creation based on your area of expertise.</li><li>Support digital marketing, e-commerce, or design activities as required.</li><li>Participate in brainstorming sessions and propose creative solutions.</li><li>Learn and apply industry tools and best practices.</li></ul>Eligibility / Requirements<ul><li>Recent graduates or students pursuing a degree in Fashion, Marketing, Digital Marketing, E-commerce, or related fields.</li><li>Knowledge or experience in Meta Ads, Shopify, Fashion Industry trends, or relevant areas.</li><li>Strong communication and interpersonal skills.</li><li>Eagerness to learn, take initiative, and work in a fast-paced environment.</li><li>Creative thinking, problem-solving, and attention to detail.</li></ul>Stipend &amp; Duration<ul><li>Stipend: PKR 20,000</li><li>Duration: 2 Months</li></ul>Opportunity: High-performing interns may be offered a full-time position after completion of the internship.Working Hours &amp; DaysMonday to Saturday10:00 AM &ndash; 06:00 PMPreferred Candidate ProfilePassionate about learning and growing in their field.Open to taking on challenges and contributing to real projects.Able to collaborate effectively with team members and managers.Job Type: Full-timePay: Rs20,000.00 per monthWork Location: In person

Internship Program – Multiple Departments

Join Tweety Four 7 and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.