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U & I Holidays Pvt. Ltd.

Job Title: Assistant Customer CareCompany: U &amp; I HolidaysLocation: Mumbai, MaharashtraDepartment: OperationsEmployment Type: Full-TimeReports To: Customer Care ManagerAddress: 1C2A/2B, Khairani Rd, Gundecha Onclave, Ansa Industrial Estate, Sakinaka, Andheri East, Mumbai, Maharashtra 400072Company OverviewU &amp; I Holidays is a B2B travel company specializing in Bali, Indonesia. We support Indian travel agents with expert ground handling and seamless service backed by a reliable local vendor network.Candidates with prior experience in the travel industry are preferred.Key Responsibilities<ul><li>Manage bookings for hotels, transfers, sightseeing, and activities in Bali.</li><li>Coordinate with Bali-based vendors for confirmations, modifications, and changes.</li><li>Ensure timely and smooth execution of travel itineraries.</li><li>Handle booking updates and cancellations through internal systems.</li><li>Assist Indian travel agents via email, WhatsApp, and phone.</li><li>Prepare travel documents such as vouchers, invoices, and booking confirmations.</li><li>Resolve on-ground issues, manage escalations, and monitor guest feedback to ensure service quality.</li><li>Coordinate with sales and quotation teams for smooth handovers and execution.</li></ul>Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Travel Consultant

Join U & I Holidays Pvt. Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

U & I Holidays Pvt. Ltd.

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Travel Consultant