Qureos Mentor

Uber

<div>About the Role
 
 
Uber is transforming the future of grocery &amp; retail, building the world's best and biggest marketplace for on-demand delivery of all local commerce. A key part of this is providing a magical experience to our customers through the product catalog.
 
 
The Content Catalog Ops Sr. Analyst plays a key role in driving initiatives towards improving the quality of our Global Catalog. This position operates in a wide playing field containing content standards, assortment quality and attribute coverage across priority and star markets.
 
 
The position is crucial in aligning all countries under a unified catalog strategy employing a global approach, ensuring all countries operate in a cohesive manner, using best-practices that can be applied across markets. The catalog ops manager will not only bring the knowledge and expertise from the Global Catalog Ops team to the countries, but it will also gather insights from each local market, sharing valuable learnings across the board. Following this global direction, local catalog teams become more efficient and coordinated, reducing discrepancies and improving overall catalog quality.
 
 
A Catalog Ops Analyst works both on data extraction and analysis as well as operational tasks and projects. He/she finds explanations and solutions in the data, through pilots and testing and has a good end to end understanding of online retail and knows how to work as a team with engineers, ops managers and local teams. Creating relevant insights by extracting and merging product and business data using SQL as a key skill. Knows how to set priorities and works fast and efficiently balancing analytics and operational work.
 
 
Experience to be gained:
<ul><li>Working in a global and multicultural team, collaborating with colleagues from diverse countries, cultures and backgrounds.
</li><li>Developing the ability to effectively communicate and collaborate with stakeholders at all levels, from agents and analysts to senior leadership.
</li><li>Enhancing language proficiency in English through daily written and verbal communication, with opportunities to practice and develop skills in other languages such as Spanish, French and Japanese.
</li><li>Working alongside industry-leading professionals, learning from their expertise and contributing to a high-performing team with a diverse skill set.
</li><li>Building a strong professional network across different regions and departments.
</li><li>Tackling interesting and complex challenges, gaining hands-on experience in problem-solving and decision-making in a dynamic and fast paced environment.
</li></ul>What You'll Do
<ul><li>Analytical Deep Dives &amp; Performance Tracking: Monitor and analyze performance metrics to measure the success of strategies and initiatives. Identify areas for catalog quality improvement, and provide recommendations to local teams and stakeholders.
</li><li>Stakeholder Management: Collaborate with internal teams, including local catalog, product ops, and tech to gain support for initiatives that drive growth and track progress across the regions.
</li><li>Build &amp; Scale Ops Processes: Create and scale processes Globally, enabling the business to operate efficiently and grow. Use data-driven decision-making to understand performance and prioritize high-impact processes.
</li><li>Operational Project &amp; Task Execution: Carry out projects, including tracking quality issues, conducting root-cause analyses, and measuring marketplace performance.
</li></ul>Basic Qualifications
<ul><li>BA/BS degree or equivalent practical experience.
</li><li>3+ years of professional work experience in a related field (operations, strategy, analytics, tech).
</li><li>Advanced Data Analysis with strong SQL skills.
</li><li>Be data driven and action oriented, with advanced planning &amp; organizational skills.
</li><li>Multitasking; working on more than one project at the same time.
</li><li>Strong written and verbal communication skills, to clearly convey and drive consensus across technical and non-technical audiences.
</li><li>English professional proficiency.
</li></ul>Preferred Qualifications
<ul><li>Prior experience working with catalogs at an e-commerce or technology company.
</li><li>Skilled at distilling large sets of unstructured data into useful insights.
</li><li>Strong analytical skills with focus on leveraging data to solve business problems; be able to foresee the impact of projects in different areas of the company and create solutions at scale.
</li><li>Understanding the context and impact of a project and being able to set priorities.
</li>Comfort with evolving priorities and an ability to operate autonomously. 
<li>
</li></ul> 
 
For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div> <div id='job-id'>Job Id: yrceZsntgRG1oPWRadL3icCPZt9Mxdws8MMEEsNMUkM6gCSa/tyYfafxYTWXEwvTFvvDR1jQybjAW85c9BZ3oHl1/C0ZH+kP+qFcCzI2wYDDv1pxu/EL27c0MxYjf3jkxLOTCzVo4WEqDtchmBWq0mll1WX7Dsoc3G0RJ4G8JafDHwnPCBrdkD3x882itxuSD8KPitIBvYVggekm7FNR1HUrZoRXp32pOD16Zp81H0dDqxlj</div>

Sr Analyst, Global Catalog Operations

<div>
 
 About The Role
 
 
 
 We are looking for a strategic, data-driven and execution-oriented Operations Manager to join our Global Marketplace team supporting the Groceries &amp; Retail business. In this role, you will lead high-impact initiatives to ensure marketplace reliability and performance by managing complex supply-demand dynamics, surfacing root causes through deep analytics, and driving the product roadmap to improve courier experience, reliability, and cost efficiency.
 
 
 You will work closely with cross-functional partners in Product, Tech, Finance, Legal, Strategy, and Regional Operations, as well as collaborate across Restaurant and Direct verticals to drive alignment, scalability and innovation across Uber's Delivery ecosystem.
 
 
 This is a unique opportunity for a seasoned operator with a bias for action, strong analytical rigor, and the ability to influence across levels and geographies.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Lead marketplace performance and reliability: Define and monitor key KPIs related to supply health and reliability. Build scalable processes and data tools to proactively detect and mitigate imbalances across global markets.
 </li>
 <li>
 Be a product and operations champion: Act as the voice of operations in product discussions, advocating for features that improve courier engagement, earnings, and long-term retention. Identify product gaps, define operational requirements, and partner with Product, Engineering, and Design teams to deliver effective solutions.
 </li>
 <li>
 Drive investment and incentive strategy: Contribute to the design and implementation of frameworks for pricing and incentive allocation that balance growth, reliability, and cost-efficiency. Partner with Finance and Product to forecast investment needs and measure ROI.
 </li>
 <li>
 Develop global playbooks and local strategies: Collaborate with regional teams to adapt global strategies to local market realities, ensuring both scalability and relevance. Serve as the subject matter expert on marketplace mechanics for G&amp;R globally.
 </li>
 <li>
 Own complex problem-solving and insight generation: Lead deep-dive analyses to understand root causes of marketplace issues. Build and present compelling narratives backed by data to drive executive alignment and decision-making.
 </li>
 <li>
 Influence senior stakeholders and cross-LOB coordination: Partner with senior leaders across Delivery to align on investment priorities, product rollouts, and operational bets. Champion a One Uber" approach to supply and marketplace management.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in Operations, Product Strategy, Analytics, or similar roles; ideally within tech, marketplaces, logistics, or consulting.
 </li>
 <li>
 Bachelor's degree required.
 </li>
 <li>
 Exceptional analytical skills, with proficiency in SQL and Excel; Python is a plus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or advanced degree is a strong plus.
 </li>
 <li>
 Demonstrated ability to synthesize complex data into actionable insights and influence decision-making at senior levels.
 </li>
 <li>
 Proven track record leading large-scale, cross-functional projects with measurable business impact.
 </li>
 <li>
 Strong product intuition and ability to bridge between technical and business teams.
 </li>
 <li>
 Outstanding communication skills, with the ability to tailor messaging to both technical and non-technical audiences.
 </li>
 <li>
 Experience in high-growth, fast-paced environments and a passion for solving ambiguous, high-impact problems.
 </li>
 <li>
 Experience in marketplace businesses or logistics platforms.
 </li>
 <li>
 Familiarity with cost optimization frameworks and incentive economics.
 </li>
 <li>
 Passion for building magical user experiences at scale.
 
 
 </li>
 </ul>
 For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: vx2XIf3yGCgO5R/M+/+yv06tQ8fV+d2qbgucH8TdXVm+ujqhe/+yCeE/OIQrO2Vm0ZWy9Ex2eyCDWpAtBgZmiNS8KSXg3MV9eXEU5F/L+TKWW8dkJUKHKLQvamRw48p47npuA0MVZJLGxmQHweYC535FGG03BFX1ZOj7WOhKwMYUlH7/Ck+GmdyPqTJmNElAxveNF4R3My0RhEnTyQePyIvwHRbJRKjND8it+A==</div>

Senior Operations Manager, Global Marketplace

<div>
 
 About The Role
 
 
 
 We are looking for a strategic, data-driven and execution-oriented Operations Manager to join our Global Marketplace team supporting the Groceries &amp; Retail business. In this role, you will lead high-impact initiatives to ensure marketplace reliability and performance by managing complex supply-demand dynamics, surfacing root causes through deep analytics, and driving the product roadmap to improve courier experience, reliability, and cost efficiency.
 
 
 You will work closely with cross-functional partners in Product, Tech, Finance, Legal, Strategy, and Regional Operations, as well as collaborate across Restaurant and Direct verticals to drive alignment, scalability and innovation across Uber's Delivery ecosystem.
 
 
 This is a unique opportunity for a seasoned operator with a bias for action, strong analytical rigor, and the ability to influence across levels and geographies.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Lead marketplace performance and reliability: Define and monitor key KPIs related to supply health and reliability. Build scalable processes and data tools to proactively detect and mitigate imbalances across global markets.
 </li>
 <li>
 Be a product and operations champion: Act as the voice of operations in product discussions, advocating for features that improve courier engagement, earnings, and long-term retention. Identify product gaps, define operational requirements, and partner with Product, Engineering, and Design teams to deliver effective solutions.
 </li>
 <li>
 Drive investment and incentive strategy: Contribute to the design and implementation of frameworks for pricing and incentive allocation that balance growth, reliability, and cost-efficiency. Partner with Finance and Product to forecast investment needs and measure ROI.
 </li>
 <li>
 Develop global playbooks and local strategies: Collaborate with regional teams to adapt global strategies to local market realities, ensuring both scalability and relevance. Serve as the subject matter expert on marketplace mechanics for G&amp;R globally.
 </li>
 <li>
 Own complex problem-solving and insight generation: Lead deep-dive analyses to understand root causes of marketplace issues. Build and present compelling narratives backed by data to drive executive alignment and decision-making.
 </li>
 <li>
 Influence senior stakeholders and cross-LOB coordination: Partner with senior leaders across Delivery to align on investment priorities, product rollouts, and operational bets. Champion a One Uber" approach to supply and marketplace management.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in Operations, Product Strategy, Analytics, or similar roles; ideally within tech, marketplaces, logistics, or consulting.
 </li>
 <li>
 Bachelor's degree required.
 </li>
 <li>
 Exceptional analytical skills, with proficiency in SQL and Excel; Python is a plus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or advanced degree is a strong plus.
 </li>
 <li>
 Demonstrated ability to synthesize complex data into actionable insights and influence decision-making at senior levels.
 </li>
 <li>
 Proven track record leading large-scale, cross-functional projects with measurable business impact.
 </li>
 <li>
 Strong product intuition and ability to bridge between technical and business teams.
 </li>
 <li>
 Outstanding communication skills, with the ability to tailor messaging to both technical and non-technical audiences.
 </li>
 <li>
 Experience in high-growth, fast-paced environments and a passion for solving ambiguous, high-impact problems.
 </li>
 <li>
 Experience in marketplace businesses or logistics platforms.
 </li>
 <li>
 Familiarity with cost optimization frameworks and incentive economics.
 </li>
 <li>
 Passion for building magical user experiences at scale.
 
 
 </li>
 </ul>
 For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: lhKQXQGkY4Jk8A5TXCuqhO56GZIFfDJQOfT25CmmQ5JnwWAm5zjzSQQ71WckbLTT3QMKKRnq9dK6sjvo1+Tn1wl11/g9kTfx14VojWERQUZYtklMuCvSoAXVdESwMkTl1GJt+6sG24+hIWkjZ7746Oj9Q+FDYtMQH4Ao8ch0MUu64ndG3TeXP8yRUyMmx3mvUnK2V1PItE15hGsiQVLHvQJC864anYbRviGzHA==</div>

<div>About the Role
 
 
As the Head of Marketplace &amp; Rider for KSA, you will be at the helm of driving business growth and shaping the future of Uber in a critical market. This role offers a unique opportunity to lead our efforts in maintaining a dynamic and healthy balance of supply and demand across all Uber cities in KSA.
 
 
You will champion our competitive strategy, ensuring Uber remains the preferred choice for both Riders and Drivers in one of our most dynamic and competitive markets.
 
 
A well-balanced marketplace is fundamental to the Uber experience, and your leadership will be instrumental in optimizing conditions for both our driver community and our riders.
 
 
This leadership role demands a strong operational foundation, exceptional analytical acumen, and outstanding interpersonal skills. You will lead and empower a team of high-performing Operations Managers, fostering a collaborative environment focused on proactively monitoring and strategically responding to marketplace health across all cities.
 
 
You will be accountable for the commercial and operational success of the rider (consumer) dimension of our KSA business. By leveraging deep consumer insights and internal data, you will define and collaboratively execute impactful consumer strategies with your team, with the ultimate goal of significantly expanding our rider base and increasing their engagement with the Uber platform. This requires seamless collaboration with a broad range of Uber teams (Operations, Business Development, Marketing, Policy, Legal, Product etc.) across local, regional (MEA), and global levels, as well as with key external partners.
 
 
Reporting directly to the General Manager and serving as a primary strategic thought partner to the GM &amp; Head of Driver, this is a high-impact leadership role within the KSA business.
 
 
What you'll do:
<ul><li>Lead and empower a team of Operations Managers through mentorship, motivation, and by fostering a culture of continuous improvement and high-impact results across all core operational metrics.
</li><li>Oversee the development and execution of core business forecasting, reporting, and monitoring frameworks, ensuring data-driven insights inform strategic decisions.
</li><li>Develop and champion our competitive strategy, navigating a complex environment with legal and regulatory considerations to maximize positive outcomes for all key stakeholders, including drivers and riders.
</li><li>Identify and help address areas where riders, new and existing, aren't having a seamless experience taking a trip
</li><li>Closely partner with regional and global teams to identify, build and grow new and existing product offerings and use cases
</li><li>Lead the strategic management and implementation of our pricing strategy to optimize profitability while enhancing the overall experience for both drivers and riders.
</li><li>Drive the strategic expansion of Uber's presence in KSA through geographical growth, the introduction of new and relevant use cases, and the adoption of innovative products.
</li><li>Collaborate closely with the General Manager and other functional leaders within MEA to define the overarching strategic direction for the KSA business.
</li><li>Work collaboratively in a matrixed environment with central operations, marketing, strategy, finance, and other senior leaders (regionally and at HQ) to establish clear and aligned objectives for the regional strategy.
</li><li>Lead your team in investigating, solving, and effectively remediating complex and critical business problems, fostering a culture of proactive problem-solving.
</li><li>Identify, champion, and drive the execution of strategic business opportunities, leveraging the power of Uber's platform and data-driven insights.
</li></ul>What you'll need:
<ul><li>9 years of progressive management experience in operations management, management consulting, investment banking, or strategy roles within a large organization, or demonstrated success in scaling a startup.
</li><li>At least 3 years of experience in directly managing and developing people, preferably within a high-growth environment or a larger company with a strong entrepreneurial culture.
</li><li>A proven leader who leads by example and has a track record of empowering teams to execute effectively under pressure and within tight timelines.
</li><li>Exceptional interpersonal skills (high EQ) with a demonstrated ability to build strong and effective relationships with high-level stakeholders.
</li><li>A strong data-driven decision-making approach with sound business judgment developed through deep analytical thinking.
</li><li>Exceptional complex problem-solving abilities, including the capacity to structure intricate issues around a clearly articulated strategy and ensure team alignment on desired outcomes.
</li><li>Strong data analysis and presentation skills, with the ability to synthesize large datasets into clear, concise, and impactful communications.
</li><li>Highly adaptable to change and capable of driving rapid and effective execution.
</li><li>A proactive, resourceful, and results-oriented &quot;go-getter&quot; with a willingness to engage in both strategic thinking and hands-on execution.
</li><li>A flexible and forward-thinking mindset, open to exploring diverse models to facilitate scalable growth.
</li><li>A high tolerance for calculated risks and a strong drive to achieve ambitious goals and inspire team members.
</li><li>A strategic thinker with a comprehensive understanding of the operating environment, capable of developing proactive strategies to maintain a competitive edge and achieve growth objectives.</li></ul></div> <div id='job-id'>Job Id: QJn9VKWFX7z/OLqk3V5pyPyhrVkuCmwOv8Rev/6ulpxGIJNFNdN9nCx4xc7CHvvmdj3Od1tccujZnp8zuzbSB6BH131VPRYw7r8fAhg5mR33pElyyqyD9eTVt52TXLuJwotaMt/JFocDIi2AY5AohtnmRaWH08D4wH5Up+aBsvYn/4Rkl/tCiegnicwQz8PqZ07vR5i7iSh0PGk4bTdksVaTTJbC/O2KfCzV6XM6ufZjGAMK</div>

Head of Marketplace & Rider Operations, KSA

<div>Note - This role is only open in I raq (Erbil and Baghdad).
 
 
About The Role
 
 
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub for drivers in their city Our Greenlight Team Leads are focused on empowering and investing in the continued success of our Greenlight Specialists by providing resources and coaching that will build the next wave of leaders at Uber. Team Leads provide and receive feedback, coach and develop employees, as well as manage teams to ensure our customers are well taken care of while managing the team's performance metrics.
 
 
What You'll Do
<ul><li>Manage team performance, including terminations &amp; drive results
</li><li>Lead, coach, mentor, and motivate employees
</li><li>Partner with Recruiting team on hiring
</li><li>Compiles insights and feedback to surface to the business
</li><li>Address and resolve escalations
</li><li>Build and maintain internal and cross-functional stakeholder relationships
</li><li>Drive accountability on policies and other guidelines
</li><li>Audit your team's performance in partnership with Service quality members and guide towards progressive improvements; identify opportunities for additional training &amp; development
</li><li>May optimize processes and other non-management activities or strategic projects locally or within region
</li></ul>What You'll Need
<ul><li>At least 3 years experience in customer service, with 1 year of people management
</li><li>Previous experience sufficiently managing and improving complex operations, stakeholders, and stakeholder situations
</li><li>Great communication skills and ability to interact with internal and external partners
</li><li>Exposure to analytics, with the ability to derive meaningful insights from data
</li><li>Proficiency in English &amp; Arabic is required, any additional local language is a plus (e.g. French, Kurdish)</li></ul></div> <div id='job-id'>Job Id: 0FhP7KCHDUNVGjZ3C0LBddzZRQyuuKzl/wwGWDpo68CwuCM10JPdQQdQzeXl0XYrZIegLU0J9O69bnCSWwyKTcrvhtsxCBzsBlXPP3bnBLtZ7iPjDdJcz+viuH9xfkDD0IVJzivPnG2WoFY+2dIei274y2KEqxyD5sRcludYcQsqVOrSwR16C/Nam6YIlZ5LM/vCsTkm40gIWQQ3z06jvrMKvDZ5Fs9WcLAi8bvvxWk60rzZ</div>

Greenlight Team Leader

<div>About the Role
 
 
Executive Assistant Business Partners (EABPs) in Finance partner with Uber's leadership to provide sophisticated administrative and operational support, while also contributing to projects that help drive business priorities and strengthen team collaboration and morale.
 
 
Do you enjoy anticipating the needs of the team and solving complex admin and operational issues before they even arise? Do you want to be a part of an extraordinary EA community? If so, see the day-to-day functions below and apply!
 
 
What You'll Do
<ul><li>Manage complex calendars using Google Calendar including vetting, prioritizing, and providing recommendations
</li><li>Help ensure leaders are properly prepared and on time for all meetings.
</li><li>Assist with the scheduling of multiple stakeholder meetings
</li><li>Contribute to leadership meetings by taking notes and tracking action items
</li><li>Navigate the intricacies of supporting leaders remotely and a complex conference room landscape when returning to the office
</li><li>Assist with event planning and coordination for team meetings, all-hands meetings, summits, and QBRs
</li><li>Make domestic and international travel arrangements and process travel expense reports based on direction from traveler
</li><li>Draft detailed travel itineraries and provide remote assistance with logistics and travel arrangements with input from traveler, including visa processing
</li><li>Follow up and provide reminders on project deadlines, AIs, and deliverables
</li><li>Assist with ensuring the timely review and submission of expenses
</li><li>May assist with facility/space planning logistics
</li><li>May preview and provide feedback regarding team expense reports, and assist with managing leader's or team's morale budget
</li><li>May work on other tasks and projects as assigned
</li></ul>Basic Qualifications
<ul><li>Minimum 6+ years of administrative experience
</li></ul>Preferred Qualifications
<ul><li>Minimum 8+ years of administrative experience preferred
</li><li>Minimum 4+ years experience supporting a VP-level leader in any sized business or a Director-level leader in a global business
</li><li>Google calendar
</li><li>Tech company experience
</li><li>Experience supporting multiple leaders
</li><li>Excellent communication skills with ability to build strong relationships with both internal and external stakeholders
</li><li>Demonstrated ability to prioritize leaders' calendar with ability to make judgment calls and decisions based on rapidly shifting priorities
</li><li>Proven ability to work in a fast paced, often changing environment with efficiency and accuracy
</li><li>Ability to take initiative and ownership over sometimes ambiguous tasks and situations with little oversight
</li><li>Strong organizational skills with a strong attention to detail
</li><li>Experience coordinating projects
</li><li>Experience with budget management
</li><li>Ability to work with confidential information
</li><li>Experience working in a complex, matrixed and global environment
</li>Bachelor's degree or equivalent practical experience 
<li>
</li></ul> 
 
For New York, NY-based roles: The base hourly rate range for this role is USD$50.97 per hour - USD$56.73 per hour. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div> <div id='job-id'>Job Id: XvqhDXurLAxgz5GsRkQBNA3EVwwuwGEw555KWCEkxIdPYw7KRRSal2z2Pngz4wpA2zxIpB4akm5iILQl4vBsVzCLGiq1jgW0B7wfl+ncTzX4B43/qHGp2c8zO1UfbjvHPAsTTVuTgngSGuaUvGwF0dWR9bz7tuyHD7gehTLfg232hZF3Yk/2uaqedIm78WkC9QlvqgY1Mp1Brmg/c3s2zLqO+QP2qhDfqwgTfRYMNacz08VY</div>

Executive Assistant Business Partner II, Finance

<div>About the Role
 
 
Executive Assistant Business Partners (EABPs) in Finance partner with Uber's leadership to provide sophisticated administrative and operational support, while also contributing to projects that help drive business priorities and strengthen team collaboration and morale.
 
 
Do you enjoy anticipating the needs of the team and solving complex admin and operational issues before they even arise? Do you want to be a part of an extraordinary EA community? If so, see the day-to-day functions below and apply!
 
 
What You'll Do
<ul><li>Manage complex calendars using Google Calendar including vetting, prioritizing, and providing recommendations
</li><li>Help ensure leaders are properly prepared and on time for all meetings.
</li><li>Assist with the scheduling of multiple stakeholder meetings
</li><li>Contribute to leadership meetings by taking notes and tracking action items
</li><li>Navigate the intricacies of supporting leaders remotely and a complex conference room landscape when returning to the office
</li><li>Assist with event planning and coordination for team meetings, all-hands meetings, summits, and QBRs
</li><li>Make domestic and international travel arrangements and process travel expense reports based on direction from traveler
</li><li>Draft detailed travel itineraries and provide remote assistance with logistics and travel arrangements with input from traveler, including visa processing
</li><li>Follow up and provide reminders on project deadlines, AIs, and deliverables
</li><li>Assist with ensuring the timely review and submission of expenses
</li><li>May assist with facility/space planning logistics
</li><li>May preview and provide feedback regarding team expense reports, and assist with managing leader's or team's morale budget
</li><li>May work on other tasks and projects as assigned
</li></ul>Basic Qualifications
<ul><li>Minimum 6+ years of administrative experience
</li></ul>Preferred Qualifications
<ul><li>Minimum 8+ years of administrative experience preferred
</li><li>Minimum 4+ years experience supporting a VP-level leader in any sized business or a Director-level leader in a global business
</li><li>Google calendar
</li><li>Tech company experience
</li><li>Experience supporting multiple leaders
</li><li>Excellent communication skills with ability to build strong relationships with both internal and external stakeholders
</li><li>Demonstrated ability to prioritize leaders' calendar with ability to make judgment calls and decisions based on rapidly shifting priorities
</li><li>Proven ability to work in a fast paced, often changing environment with efficiency and accuracy
</li><li>Ability to take initiative and ownership over sometimes ambiguous tasks and situations with little oversight
</li><li>Strong organizational skills with a strong attention to detail
</li><li>Experience coordinating projects
</li><li>Experience with budget management
</li><li>Ability to work with confidential information
</li><li>Experience working in a complex, matrixed and global environment
</li>Bachelor's degree or equivalent practical experience 
<li>
</li></ul> 
 
For San Francisco, CA-based roles: The base hourly rate range for this role is USD$50.97 per hour - USD$56.73 per hour. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div> <div id='job-id'>Job Id: xsoC1bqoNS5Ir7li3joRV9o0cYla7VMdWXNIZXnhHPOlV7RxhCf152ObQ+4xaYzpbT6cUwkr/3z7Uq5FanuW3OLkYilfGgx8pdR8yFQYKSV+u3zxt6CehXY/fBTMM81WPbCuMIywoMON1sjC3LKnULgLt0DQsXknXrrlnoqFVDxC6Hjlbwm+8RPooeiI9MPyeYYNKKFYT2JQgAkzxdgIIy8wh6qyY1M/5oMsGWI9wmDNeo20</div>

<div>About the Role
 
 
Would you like to work on a global scale to grow Uber's business through the addition of new customers? As part of the Sales team, you be supported by the Country Manager and lead the full-cycle sale to a cohort of the world's largest companies. Owning the inbound lead process as well as sourcing and qualifying new companies that would be a great fit for Uber products. You will partner and connect with the following teams Marketing, Sales Operations, and Regional Rides teams.
 
 
What You'll Do
 
<ul><li>Drive revenue generation through prospecting, qualifying and closing new businesses.
</li><li>Construct, forecast, and run your sales pipeline via Salesforce CRM.
</li><li>Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
</li><li>Communicate effectively and efficiently via phone, email and in-person meetings
</li><li>Develop positive relationships with key clients that will generate revenue as new features go-to-market
</li><li>Wear multiple hats: sales strategy, lead generation, sales rep, and account manager
</li>Identify prospect needs, understand business drivers behind requests, and explain the Uber value proposition 
<li>
</li></ul> 
 
Basic Qualifications
 
<ul><li>Minimum 5 years of KSA B2B sales experience with Enterprise Organisations, in SaaS environment.
</li><li>Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
</li>Fluent in both Arabic and English 
<li>
</li></ul> 
 
Preferred Qualifications 
 
 
<ul><li>Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
</li><li>Strong use of insights and data based decision making to inform the sales process
</li><li>Ability problem solve, adapt, and grow quickly as we build the sales organization</li></ul></div> <div id='job-id'>Job Id: 4yacHHUjrAV8ilBdapyqYwDlWONCTEbvkL58IaJbdGHil745unQ05XlLx2FA6n+Zkv66LA2uhkdi3r9FtxKfm0pmClCcW8m1P8fkpReS6FW67IlMzCByZhouFpbvYBrQy4/Jwbvb2rkVgmfZgmHTJmh5UaciO8X8ezRfdrFVJKMpvrSl6CepihUHbrD9xBHRIMhB6MADX7M6F0XTwEIkszXQodiXDwxKhMvJL9L5IhqqnIYb</div>

Enterprise Account Executive, Uber for Business KSA (Saudi Nationals)

<div>
 
 About The Role
 
 
 
 The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support.
 
 
 
 What The Candidate Will Do
 
 
 
 <ul>
 <li>
 Deliver high-quality customer support on primarily edge cases; heavy reliance on subjectivity and business judgment
 </li>
 <li>
 Handle customer support escalations
 </li>
 <li>
 Perform root cause analysis and present findings on customer support processes and content
 </li>
 <li>
 Partner with cross-functional stakeholders to solve findings
 </li>
 <li>
 Partner with programmatic internal teams to identify themes and solve recurring customer pain points
 </li>
 <li>
 Create customer support process improvement proposals (e.g. saved replies, KBs, processes)
 </li>
 <li>
 File bug reports, using business judgment, for issues that need engineering fixes
 </li>
 <li>
 Manage communications and setting expectations with false positive escalated customer support issues
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 FOR INTERNALS: At least 6 months of experience in retail, hospitality, or customer service in-person or contact center environment
 </li>
 <li>
 FOR EXTERNALS: At least 1 year of experience in retail, hospitality, or customer service in-person or contact center environment
 </li>
 <li>
 Comfortable operating in multiple modalities
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Adept in problem-solving and conducting in-depth investigations
 </li>
 <li>
 You have experience working with complex data sets
 
 
 </li>
 </ul>
 For Chicago, IL-based roles: The base hourly rate amount for this role is USD$29.25 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base hourly rate amount for this role is USD$29.25 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: dIMo0HM/L13eQjFucPTl5LP5pTRYMcs2cT6YQ3SblpLpvW54ZcWeykFO7q69kKOp47tHPgLO05fgkDZNgerkcBwsXA1W8uVOTu6FjlWoT1f2VwuaFSL9WEQGRvXdpxAkbh+4oSPADBF+Hp3QtHyiGyVoLwzRcdBtZuoKtxJpHRvxmkAO47IJevggU/20LF7AgIZKKhh37fkgRGvqD7yuM3EyWX5Ybqq55OVuxA==</div>

Customer Support Specialist, Executive Community Relations (Swing Shift)

<div>
 
 About The Role
 
 
 
 As People Content Specialist, you will contribute to an effortless employee experience by supporting the build-out and day-to-day maintenance of our knowledge base in ServiceNow. In this highly collaborative role, you will work closely with the Knowledge Manager, Content Specialists, Content Owners and Product team to maintain and continuously improve our People information, ensuring it is easily accessible to our 20,000+ employees.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Manage a backlog of content priorities to ensure content quality, availability, and searchability to promote employee self-service.
 </li>
 <li>
 Support the roll-out of new content with global and regional content owners to ensure we have relevant, high-quality content.
 </li>
 <li>
 Monitor content performance metrics and feedback to prioritize content initiatives.
 </li>
 <li>
 Develop content templates and microsites to enable employee self-service and ensure content stays organized, interactive, searchable, and relevant.
 </li>
 <li>
 Provide training and support to Content Owners, ensuring they have the knowledge, tools, and skills to contribute and maintain engaging content.
 </li>
 <li>
 Participate in the overall efforts aiming at improving the global content management tools, including ServiceNow platform features and be proactive in providing feedback.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 3+ years of experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge Management: 3+ years of experience in Knowledge/Content Management or Strategy, Information Architecture, or Communications.
 </li>
 <li>
 ServiceNow experience: 1 to 3 years of relevant experience using ServiceNow for knowledge management (knowledge blocks, knowledgebase management, audience visibility).
 </li>
 <li>
 Intermediate HTML or CSS knowledge to create/edit content templates
 </li>
 <li>
 Ability to simplify complex content to promote self-service knowledge.
 </li>
 <li>
 Understanding search engine optimization principles to enhance content.
 </li>
 <li>
 Proven stakeholder management experience with strong communication skills both written and verbal.
 </li>
 <li>
 A flexible self-starter with the ability to prioritize and drive projects to completion under tight deadlines.
 </li>
 <li>
 An eye for effective UX / UI and a customer-centric mindset and full commitment to create a positive user experience.
 </li>
 <li>
 Well-developed project management skills.
 
 
 </li>
 </ul>
 For Chicago, IL-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For New York, NY-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For New York, NY-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: gv+3MBnmi/llGsRCuyblmFqArEMgXM9Te+nV9iwBDiAKgSFxoTMhZ6NbNGBBdwsctQcqF1OwOSsAKQ24wiIM28bCoCFNtm/j2fjK5KeBYR3Yyytd61o76wY1i9kSuXn5EYYe/Br68p2AFHWYBxCCeJTuCc7N5xFrsqFAemL0j4CejP45xS1AJCDLN1OeljKvF7Qo9RzlBhQ1Kw6CkQJv7FxvBX0xtFRZvHMZng==</div>

Content Specialist, People & Places

<div>
 
 About The Role
 
 
 
 As People Content Specialist, you will contribute to an effortless employee experience by supporting the build-out and day-to-day maintenance of our knowledge base in ServiceNow. In this highly collaborative role, you will work closely with the Knowledge Manager, Content Specialists, Content Owners and Product team to maintain and continuously improve our People information, ensuring it is easily accessible to our 20,000+ employees.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Manage a backlog of content priorities to ensure content quality, availability, and searchability to promote employee self-service.
 </li>
 <li>
 Support the roll-out of new content with global and regional content owners to ensure we have relevant, high-quality content.
 </li>
 <li>
 Monitor content performance metrics and feedback to prioritize content initiatives.
 </li>
 <li>
 Develop content templates and microsites to enable employee self-service and ensure content stays organized, interactive, searchable, and relevant.
 </li>
 <li>
 Provide training and support to Content Owners, ensuring they have the knowledge, tools, and skills to contribute and maintain engaging content.
 </li>
 <li>
 Participate in the overall efforts aiming at improving the global content management tools, including ServiceNow platform features and be proactive in providing feedback.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 3+ years of experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge Management: 3+ years of experience in Knowledge/Content Management or Strategy, Information Architecture, or Communications.
 </li>
 <li>
 ServiceNow experience: 1 to 3 years of relevant experience using ServiceNow for knowledge management (knowledge blocks, knowledgebase management, audience visibility).
 </li>
 <li>
 Intermediate HTML or CSS knowledge to create/edit content templates
 </li>
 <li>
 Ability to simplify complex content to promote self-service knowledge.
 </li>
 <li>
 Understanding search engine optimization principles to enhance content.
 </li>
 <li>
 Proven stakeholder management experience with strong communication skills both written and verbal.
 </li>
 <li>
 A flexible self-starter with the ability to prioritize and drive projects to completion under tight deadlines.
 </li>
 <li>
 An eye for effective UX / UI and a customer-centric mindset and full commitment to create a positive user experience.
 </li>
 <li>
 Well-developed project management skills.
 
 
 </li>
 </ul>
 For Chicago, IL-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For New York, NY-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year. For New York, NY-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: cXAjLOUJ/2wWZPg8CIrgAdO6myZeDFGAXCnHmTFtlrwqmVzW377DTZvv4P9ZDlU+UOdGOUOlAHAO4CboNvG/8RMJJYemJP2uV7sNPY3Vm9ei3m0jUQ5D5xEF4djMrqu8wmVo6wDiat/ipejTlql0Edfzae/YfDvlMWRooglm6Y91x1XGOe+tBn7YgxmuYEzme7PCF90JDLO2r1Pqm9+yKUG/4/pFXidWAV9hZg==</div>

<div>
 
 About The Role
 
 
 
 Are you a seasoned professional eager to elevate your leadership skills in a dynamic and impactful environment? We have an exciting opportunity to lead a team within our US &amp; Canada Claims operation. In this fast-paced environment, you'll tackle complex challenges, implement innovative process improvements, and deliver exceptional claims management. Join us to make a meaningful impact and shape the future of claims outcomes through your expertise and strategic vision.
 
 
 This role offers a unique opportunity to diversify your career while leading a high-performing team. As part of the US &amp; Canada Claims team, you'll leverage your skills and experience to address evolving challenges, drive operational excellence, and contribute to groundbreaking strategies that redefine industry standards. If this aligns with your passion and expertise, we want to hear from you!
 
 
 You will collaborate closely with our Claims Leadership team based in Chicago, Illinois. This hybrid role requires 60% onsite attendance at our Chicago office, allowing for both in-person engagement and the flexibility of remote work.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US &amp; Canada Claims operation.
 </li>
 <li>
 Ensure high-quality claims management and exceptional customer service through day-to-day oversight and leadership.
 </li>
 <li>
 Align the team with organizational goals, ensuring strategic initiatives are executed effectively.
 </li>
 <li>
 Provide performance feedback, manage development plans, and collaborate with HR to address performance gaps and foster professional growth.
 </li>
 <li>
 Identify opportunities for team development and leverage individual strengths to build a high-performing team.
 </li>
 <li>
 Partner with cross-functional teams to influence key metrics and continuously improve claims processes.
 </li>
 <li>
 Serve as a technical functional expert for direct reports and responsible for real time support.
 
 
 </li>
 </ul>
 
 
 Basic Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree or equivalent professional working experience.
 </li>
 <li>
 2+ years of front-line leadership experience in a result-driven environment
 </li>
 <li>
 Willingness to work holidays, weekends, and/or mid-shift
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 2+ years of experience in claims adjusting.
 </li>
 <li>
 6+ months of experience on the First Notice of Loss (FNOL) team at Uber
 </li>
 <li>
 1 year of experience handling sensitive or safety-related user issues within Uber.
 </li>
 <li>
 Strong understanding of claims policies and procedures, with the ability to apply them effectively.
 </li>
 <li>
 Advanced written and verbal communication skills with a high degree of adaptability to evolving business needs.
 </li>
 <li>
 Proficient in managing multiple tasks across various technology platforms.
 </li>
 <li>
 Experience working with Google Suite (Sheets, Docs, Slides, Forms) and excellent communication skills.
 </li>
 <li>
 Experience or familiarity with project management
 
 
 </li>
 </ul>
 For Chicago, IL-based roles: The base salary range for this role is USD$93,500 per year - USD$103,750 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$93,500 per year - USD$103,750 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: qkI+vQ5JOlGPbz5U04rOQoLp8zaybGWi2vPOnYvdaGDyv6LQcWCkolxbg/k9Ze9ghE8+uwZVIc0fJFjGZePtGSvNkhhExBgdYtIK050a3AYU0Hd/LFBK199csY7FJ/KHZ3Od3c+gUrJ2EhudWzqfC4Zf0Xi2K0CkDsKFaVS+WfW4ozaBC4p8DNXf1+ZFZqRgV5+vLBg5spdIfR5xFTw4ahLhSYb4mRO5sQnqdQ==</div>

Claims Lead

<div>
 
 About Uber For Business
 
 
 
 Uber for Business helps companies provide value for its employees, customers, and guests by leveraging the power of the Uber platform at scale. We do this through three core, interconnected services: rides, meals, and delivery. Since launching in 2012, Uber for Business has helped unlock employee productivity and elevated customer experiences for more than 200,000 organizations across the world. For more, visit our website .
 
 
 
 About The Role
 
 
 
 We're looking for a B2B Marketer who can accelerate growth for the verticals such as automotive, hospitality and government (fed/state/local) in the US and Canada. You will align closely with Sales Leaders and build integrated marketing programs to drive lead generation, nurture flows and opportunity pipeline. The ideal candidate has an understanding of how to market to different personas within an enterprise organization, and the creativity to define use cases most likely to drive pipeline within segments.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Develop a comprehensive demand marketing strategy with consideration for industry, personas, and optimal use cases.
 </li>
 <li>
 Design and implement integrated programs to grow leads and opportunity pipeline for the mid-market and enterprise segments. Build an appropriate mix of campaign tactics including events, roundtables, email, webinars, content syndication and paid advertising.
 </li>
 <li>
 Manage a detailed budget based on clear inputs and expected output.
 </li>
 <li>
 Build, maintain and project manage a marketing calendar.
 </li>
 <li>
 Collaborate with other Marketing teams like Content Marketing, Event Marketing, Product Marketing and Customer Marketing to coordinate go-to-market plans and align on key messages.
 </li>
 <li>
 Nurture a trusted relationship with Sales and serve as primary contact with the vertical sales leaders and team
 </li>
 <li>
 Establish a measurement and tracking framework, and own reporting to key stakeholders.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in a B2B marketing role, with specific experience being accountable for revenue-based goals.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Demonstrated experience defining marketing strategy and driving business results.
 </li>
 <li>
 Experience running integrated marketing programs which include a mix of marketing tactics.
 </li>
 <li>
 Highly analytical with a data-driven mentality and experience reporting results.
 </li>
 <li>
 A self-starter with the ability to own projects and work independently in a fast paced environment.
 </li>
 <li>
 Excellent verbal and written communication, and cross-functional skills to collaborate across teams.
 </li>
 <li>
 Ability to effectively work within a matrix organization.
 </li>
 <li>
 Familiarity with CRM tools such as Salesforce and Marketo.
 </li>
 <li>
 Ability to see and communicate the big picture in a way that brings teammates and other business partners along.
 
 
 </li>
 </ul>
 For New York, NY-based roles: The base salary range for this role is USD$130,000 per year - USD$144,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$130,000 per year - USD$144,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For New York, NY-based roles: The base salary range for this role is USD$130,000 per year - USD$144,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$130,000 per year - USD$144,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
</div>
 <div id='job-id'>Job Id: s39LmYSlfaaW2HzdnpSvEcO0IqcitmZWWMkTI8duh97XYQFUCaVfwFyvHbAOZzhaLKSfz9uAg9SjLUPhShrgy/fni0gvo42oEVwlOCZhe/Nd6CYCDG3AGwcQzCzNW6yxyXW2swpso+4hCqAJVUualoRVlMDny56tTfLWgbBrSvawDu9zGX8zOTJV9lzwj5v+aG66UHXjzJtHPaVjJ1vXqinY5/ehZf8Z4rLFCA==</div>

B2B Marketing Manager I, US&C

<div>About the Role
 
 
This position is based on-site in Dubai OR Riyadh. In this role, you will play a key part in shaping and executing Uber's Autonomous Vehicle (AV) fleet operations strategy to support the scaled deployment of AVs in a newly launched market. You will collaborate closely with AV developers, fleet operators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and maximize vehicle uptime-ultimately contributing to best-in-class fleet economics.
 
 
You will be responsible for supporting the development and leading the execution of Uber's AV fleet operations strategy within your market. The ideal candidate is a hands-on operator with strong technical acumen, excellent stakeholder management skills, and an entrepreneurial spirit. You thrive in ambiguity, enjoy building processes from the ground up, and are passionate about scaling operational capabilities in a dynamic, fast-paced environment.
 
 
What you'll do 
 
 
<ul><li>Collaborate with your team to drive AV deployment in the Middle East by implementing innovative operational solutions tailored to regional challenges.
</li><li>Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals.
</li><li>Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
</li><li>Understand the end-to-end AV service ecosystem and support partners in overcoming challenges related to vehicle servicing, infrastructure, and logistics
</li><li>Build and manage high-impact strategic partnerships to support AV fleet growth and operational success
</li><li>Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance.
</li>Leverage data to surface insights and trends-informing creative solutions and translating them into actionable operational plans 
<li>
</li></ul> 
 
Basic Qualifications 
 
 
<ul><li>Minimum 2 years AV Operations experience required
</li><li>5 years of total experience in Operations, Program Management, or related fields
</li><li>Possess experience in launching AV Operations in existing/new markets
</li><li>Proven ability to thrive in dynamic, ambiguous environments with a hands-on, startup-like approach
</li><li>Strong analytical and problem-solving skills; data-driven decision-making mindset and sound business judgment
</li><li>Highly proficient in Excel or Google Sheets
</li>Ability to travel to support a field presence (heavy travel required if not based in the deployment market) 
<li>
</li></ul> 
 
Preferred Qualifications 
 
 
<ul><li>Engineering or technical background is a plus
</li><li>Excellent stakeholder management and project execution skills
</li><li>Strong understanding of operational levers and their impact on unit economics
</li><li>Ability to take initiative and prioritize effectively in a constantly evolving work environment
</li><li>Proficiency in SQL and a strong passion for data analysis</li></ul></div> <div id='job-id'>Job Id: vE5PHq8c/b6aZZjqQgIu14UwGODkkWdhsJ80f8qoWFn1ReYjg7hlozG7u2PKIe//x2TQeabGs6N3EkzRzll08NEC99zFgptUlxL+wlIphVFZeSHxMsiUJP80TJMryojdQjQ5MLbOVvIXoh47ELqsm/+cQq0OInOCF0NEiTqvCoF/eSpZZMmkhwMolVwOJ7aNVDNPtAY27FKN3Vcjj9b1xn8lyVi0f61rXtrm1jgDLFcfZxYb</div>

Autonomous Vehicle (AV) Fleet Operations & Logistics Lead, Middle East

<div>About the Role
 
 
This position is based on-site in Dubai OR Riyadh. In this role, you will play a key part in shaping and executing Uber's Autonomous Vehicle (AV) fleet operations strategy to support the scaled deployment of AVs in a newly launched market. You will collaborate closely with AV developers, fleet operators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and maximize vehicle uptime-ultimately contributing to best-in-class fleet economics.
 
 
You will be responsible for supporting the development and leading the execution of Uber's AV fleet operations strategy within your market. The ideal candidate is a hands-on operator with strong technical acumen, excellent stakeholder management skills, and an entrepreneurial spirit. You thrive in ambiguity, enjoy building processes from the ground up, and are passionate about scaling operational capabilities in a dynamic, fast-paced environment.
 
 
What you'll do 
 
 
<ul><li>Collaborate with your team to drive AV deployment in the Middle East by implementing innovative operational solutions tailored to regional challenges.
</li><li>Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals.
</li><li>Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
</li><li>Understand the end-to-end AV service ecosystem and support partners in overcoming challenges related to vehicle servicing, infrastructure, and logistics
</li><li>Build and manage high-impact strategic partnerships to support AV fleet growth and operational success
</li><li>Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance.
</li>Leverage data to surface insights and trends-informing creative solutions and translating them into actionable operational plans 
<li>
</li></ul> 
 
Basic Qualifications 
 
 
<ul><li>Minimum 2 years AV Operations experience required
</li><li>5 years of total experience in Operations, Program Management, or related fields
</li><li>Possess experience in launching AV Operations in existing/new markets
</li><li>Proven ability to thrive in dynamic, ambiguous environments with a hands-on, startup-like approach
</li><li>Strong analytical and problem-solving skills; data-driven decision-making mindset and sound business judgment
</li><li>Highly proficient in Excel or Google Sheets
</li>Ability to travel to support a field presence (heavy travel required if not based in the deployment market) 
<li>
</li></ul> 
 
Preferred Qualifications 
 
 
<ul><li>Engineering or technical background is a plus
</li><li>Excellent stakeholder management and project execution skills
</li><li>Strong understanding of operational levers and their impact on unit economics
</li><li>Ability to take initiative and prioritize effectively in a constantly evolving work environment
</li><li>Proficiency in SQL and a strong passion for data analysis</li></ul></div> <div id='job-id'>Job Id: 0xD7EstushoddgD4edZxPwMiV7Z/aA9TYvX4OZXCF6bG0ecWGWWCN0BadLKYVoiXDNq0bwp28Gz4NGFUjAli5foSo2xXYvJ9nZxWR0kDKOGEbai3hALaIca4MD9nrgXZe8k3tCn9RuU31PH7JjuREOBtu4xAXGNxu8GMFlCmbUOEObSjpNAG9GlZYlL3GeFdzap7qBYdbyN3yTOplIqRPSZLARmYHWTP4AgzQt1j4YfWm8YQ</div>

<div>
 
 About The Role
 
 
 
 Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB") Account Management Team over Austin &amp; San Antonio but based in Dallas, Texas. As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative recommendations for business growth, and identify upsell opportunities for other product offerings. This is a client-facing role as an individual contributor.
 
 
 
 What You'll Do
 
 
 
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 Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
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 Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
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 Identifying new sales opportunities through product adoption and location expansion and upsell merchants on marketing products (ads, promotions, etc)
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 Build processes and standardize best-practices within merchant success and your territory
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 Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
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 Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
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 Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews
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 KPI &amp; OKR centric methodology: generate team consciousness about the need of results measured by important metrics
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 Excel in hands-on vendor management and training of new merchant features or products
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 Act as an ambassador of Uber Eats' mission, brand, and product
 
 
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 Basic Qualifications
 
 
 
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 At least 2 years of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
 
 
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 Preferred Qualifications
 
 
 
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 Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals)
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 Experience navigating the customer lifecycle including prospecting new contacts and upsell opportunities within an existing client organization
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 Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
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 Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
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 Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
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 Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
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 Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
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 Excellent communication
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 E-commerce or marketplace experience is a plus
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 Google Suite Experience is preferred
 
 
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 For Dallas, TX-based roles: The base salary range for this role is USD$62,500 per year - USD$69,250 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Dallas, TX-based roles: The base salary range for this role is USD$62,500 per year - USD$69,250 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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Account Manager, UberEats (Southwest)

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