Qureos Mentor

Uber

<div>
 
 About The Role
 
 
 
 Join the rider mobility team at Uber Trains, where we're brining in uber magic to trains. Uber Design teams are focused not just on the functional, but also on joy and delight. Our work ignites opportunity and changes the way the world moves, and we design for users around the world of all backgrounds and abilities.
 
 
 As a Product Designer, you'll take on interaction and service design challenges, and you'll work on big new ideas that will transform how people use trains. You'll collaborate with engineers, product managers and some of the world's best designers and researchers in a fast-paced, rapidly growing environment. You'll make magic by crafting and shipping delightful experiences for people around the world.
 
 
 
 What The Candidate Will Need / Bonus Points
 
 
 
 ---- What the Candidate Will Do ----
 
 
 <ul>
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 Design end-to-end mobile experiences for consumer vehicles that empower earners and riders
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 Influence product, and shape strategy and direction for big company bets
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 Break down large ambiguous problems into simple solutions and drive them from concept through completion.
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 Set the standard on design quality across the organization
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 Think systematically, to make experiences as scalable as they are sophisticated and delightful
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 Work with our UX Research team to understand and design solutions for customers across 6 continents.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years experience in designing consumer products
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 Experience with service design/systems thinking and integrating products/services across a platform
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 A portfolio showing your high quality, thoughtful visual and interaction work
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
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 Experience working and collaborating in cross-functional environments
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 Experience designing for mobile apps is preferred
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 Can demonstrate thinking at a high level about product strategy and vision
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 Experience with identifying and solving complex and ambiguous design problems
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 A track record of shipping great design, and an understanding of what details matter at each stage of the release cycle
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 <li>
 Effective prototyping skills (motion design skills are a bonus)
 </li>
 </ul>
</div>

Product Designer II

<div>About the Role
 
 
The Safety &amp; Insurance Litigation team oversees and manages litigation and claims across the U.S. &amp; Canada arising out of Uber's insurance policies. In doing so, the team works hand-in-hand with our insurance partners and outside counsel to drive innovation and solutions. The team also works closely with Uber's business teams, from operations to safety, to evaluate and manage risk. The team is currently searching for a Safety &amp; Insurance Litigation Paralegal to provide crucial support to in-house attorneys handling general liability and other special matters. This role will be based at Uber's offices in Chicago, Illinois.
 
 
What You'll Do
<ul><li>Prioritize and manage a caseload consisting of general liability and special matters to assist in all phases of the tort litigation lifecycle, including discovery, motion practice and trial/alternative dispute resolution in the US &amp; Canada
</li><li>Maintain and oversee case handling processes and procedures
</li><li>Consult and assist attorneys on specific case needs, particularly related to claims and litigation
</li><li>Review, categorize, organize, track and maintain information and legal documents within our matter management system
</li><li>Analyze, issue spot and escalate inquiries and issues
</li><li>Perform research, fact investigation and preservation functions
</li><li>Support team projects and initiatives
</li><li>Perform and analyze complex data analytics in a time-sensitive and confidential nature
</li><li>Respond directly to requests from outside counsel, insurers and other stakeholders
</li><li>Design, build and deliver engaging presentations for internal and external audiences
</li></ul>Basic Qualifications
<ul><li>4+ years of paralegal experience
</li><li>B.A./B.S. Degree required
</li></ul>Preferred Qualifications
<ul><li>Technical know-how with at least an intermediate level of computer skills, including a working knowledge of Google suite, Excel, Word, Adobe, and other web-based applications
</li><li>Paralegal experience in either a defense firm or insurance company highly preferred
</li><li>Paralegal certificate preferred (or as required by local rules)
</li><li>Experience working in a high-pressure, fast-paced environment while handling a high volume caseload
</li><li>Flexibility and willingness to help out wherever needed
</li><li>E-Discovery and mass document production experience including using Relativity
</li><li>Salesforce or other CRM/database experience
</li><li>Data querying and SQL skills
</li><li>Clear and concise written and verbal communication skills
</li><li>Exceptional organizational skills and attention to detail
</li><li>Self-motivation and the ability to work both on a team and independently
</li><li>Passion for the work and a growth mindset
</li><li>Flexibility and willingness to help out wherever needed
</li>Enthusiasm about Uber! 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base hourly rate range for this role is USD$40.87 per hour - USD$45.44 per hour. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Paralegal

<div>About the Role
 
 
We are seeking an experienced Program Manager and Operational Safety Leader to support establishing and maintaining an effective safety program targeted to fleet operators in the fast-evolving field of autonomous mobility and delivery at Uber. This role requires a strong understanding of the core concepts of a safety management system as tailored to autonomous vehicle operations both with and without vehicle operators (i.e. rider only or driverless) and knowledge of the relevant industry standards that inform these activities. The successful candidate will have direct experience executing one or more safety programs under an overarching safety management system framework and strong familiarity with safety concern reporting, incident response protocols, safety performance metrics, business continuity planning, and safety assurance.
 
 
In this role, you will be responsible for developing a safety program for AV fleet operations that assures the relevant infrastructure, operations and processes utilized in the course of AV rides and deliveries on the Uber Platform complies with safety-related regulatory requirements and conforms to industry standards and best practices that have been adopted at Uber and by our partners. This role will help establish Uber's internal safety standards and associated requirements to be applied across all of Uber's AV fleet partners operating on the Platform and support approaches to audit conformance with those standards and requirements. This will be a highly cross-functional role, requiring collaboration with internal and external stakeholders in the complex and evolving AV space. This role will involve program support, execution, and partner engagement responsibilities with a strong focus on cross functional collaboration.
 
 
Scope of Responsibility
 
<ul><li>Safety Management Execution: Support the implementation of Uber's safety management system specific to AV fleet operations, including the four pillars of Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotions.
</li><li>Continuous Improvement: Participate in the continuous improvement of safety processes and programs by analyzing feedback, identifying gaps, and suggesting enhancements to streamline safety operations.
</li><li>Safety Program Execution: Execute or support the operationalization of Safety Programs such as Safety Assurance and Risk Assessment.
</li><li>Partner Engagement: Work closely with Uber's AV partners and fleet operators to understand their requirements for operations on the Uber Platform and creatively problem solve for mutually successful outcomes.
</li><li>Cross-functional Leadership: Collaborate with many different skilled individuals across Uber, including business development, fleets, product management, legal, policy, safety operations, marketing, engineering, and regional operations teams
</li><li>Industry Awareness: Stays current with safety &amp; health industry trends, is a member of professional safety associations and has a strong network of safety professionals for best practice sharing. 
</li></ul> 
 
Basic Qualifications
 
<ul><li>Safety Management Expertise: 5+ years of industry experience implementing and managing safety management programs in a transportation sector (AV's, aviation, automotive, trucking, maritime, etc.)
</li><li>Operational Safety: Experience implementing or supporting safety programs related to the use of vehicle operators for development, testing and operations.
</li><li>Education: Bachelor's or Master's degree in safety, engineering, or related technical fields.
</li></ul> 
Preferred Qualifications
 
<ul><li>Advanced degree in safety, engineering, or related technical fields
</li><li>Experience working with the International Civil Aviation Organization (ICAO) or other SMS frameworks
</li><li>Experience performing data analysis and statistical analysis of operational safety data to generate safety performance indicators
</li><li>A continuous improvement approach, with a history of quick adaptation and self-directed learning
</li><li>A passion for creating empathetic, inspiring, and innovative transportation solutions in pursuit of positive societal outcomes
</li>Communication &amp; Relationship Building: Exceptional communication, negotiation, and relationship management skills, with the ability to work across different cultures and industries. 
<li>
</li></ul> 
 
 
 
For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Manager, Operational Safety (Autonomous Mobility & Delivery)

<div>About the Role
 
 
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. Our Team Leads are focused on empowering and investing in the continued success of our agents by providing resources and coaching that will build the next wave of leaders at Uber. Team Leads provide and receive feedback, coach and develop employees, as well as manage teams to ensure our customers are well taken care of while managing the team's performance metrics.
 
 
What the Candidate Will Do 
 
 
<ul><li>Manage team performance and drive results, guide adherence to policies
</li><li>Lead, coach, mentor, and motivate employees
</li><li>Partner with the Recruiting team on hiring
</li><li>Lead improvements on support logic and processes
</li><li>Address and resolve escalations or further escalate
</li><li>Maintain stakeholder relationships
</li><li>Drive accountability for policies and other guidelines
</li><li>Execute root cause analysis action plans from escalations and agents' performance
</li><li>Leverage audit results from Service Quality members and guide towards progressive improvements; identify opportunities for additional training &amp; development
</li>Complete administrative and HR related tasks for the team 
<li>
</li></ul> 
 
Basic Qualifications
<ul><li>Some experience in retail, hospitality, or customer service in-person or contact center environment
</li><li>FOR INTERNALS: At least 1 year of informal leadership or SME experience
</li><li>FOR EXTERNALS: At least 1 year of people management experience
</li><li>Basic project management skills
</li><li>Proficiency in Google Suite
</li><li>Schedule flexibility for a 24/7 environment
</li></ul>Preferred Qualifications
<ul><li>Supervisory or leadership experience-You have a demonstrated ability to set team goals, drive accountability, develop talent, and stay calm through challenging situations
</li><li>Maintain a positive, can-do demeanor and encourage others to do the same
</li><li>Excellent written and verbal communication skills
</li><li>Excellent interpersonal skills - You establish trust and effective working relationships with internal and external partners
</li>Strong time-management and organizational habits -You prioritize work effectively and drive multiple projects to completion at once 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base hourly rate amount for this role is USD$29.50 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

COE Team Lead I, Merchant Premium Support

<div>About the Role 
 
Platform Engineering is looking for an Executive Assistant Business Partner to provide complex executive support to the organization's leaders based in India. This role will provide high-level administrative and program support across various technical teams. Knowledge of the complexities of technical teams are essential to the success of this role.The team is looking for a dynamic EABP who is always willing to learn and fully immerse themselves within the team. The ideal candidate is someone who is willing to go beyond the day-to-day responsibilities of an Executive Assistant and demonstrate the ability to contribute to a complex team as a Business Partner - attending meetings, taking notes, planning events, while also collaborating with a complex team of EABPs, Program Managers, Product Managers, Data Scientists, Engineers, and other stakeholders across the company.
 
 
The Impact You'll Have 
<ul><li>Manage complex calendars using Google Calendar including vetting, prioritizing, and providing recommendations
</li><li>Help ensure leader is properly prepared and on time for all meetings
</li><li>Assist with the scheduling of multiple stakeholder meetings
</li><li>Contribute to leadership meetings by taking notes and tracking action items
</li><li>Navigate a complex conference room landscape
</li><li>Assist with event planning and coordination for team meetings, all-hands meetings, summits, and QBRs
</li><li>Make domestic and international travel arrangements and process travel expense reports based on direction from traveler
</li><li>Draft detailed travel itineraries and provide remote assistance with logistics and travel arrangements with input from traveler, including visa processing
</li><li>Follow up and provide reminders on project deadlines, AIs, and deliverables
</li><li>Assist with ensuring the timely review and submission of expenses
</li><li>May assist with facility/space planning logistics
</li><li>May preview and provide feedback regarding team expense reports, and assist with running leader's or team's morale budget
</li><li>May work on other tasks and projects as assigned
</li><li>Work closely with Lead EA when Executive Leader is in town
</li></ul> 
The Experience You'll Bring 
<ul><li>Minimum 5+ years of Executive Assistance experience
</li><li>Minimum 3+ years experience supporting a VP-level leader or above in any scoped business or a Director-level leader or above in a global business
</li><li>Experience supporting in the Engineering department
</li><li>Advanced Google Suite experience (Mail, Calendar, Docs, Sheets, Slides, Groups)
</li><li>Managing heavy complex calendars, cadences, team meetings, and planning cadences
</li><li>Follow up and execution of action items with little to no direction
</li><li>Management of Google Groups and distribution list maintenance</li></ul></div>

Executive Assistant Business Partner II

<div>Role open for Amsterdam, Dubai, London or Paris.
 
 
About the Role
 
 
This role is part of the G-SPI (Global support for platform integrity) team and is focused on document operations. Earner identity needs to be verified before they can start earning on the Uber platform. This is done through collecting essential identity documents and verifying them against the legal policies. This is crucial for ensuring that Uber's doc processing operations remain compliant to the regulatory standards. EMEA has multiple different rules and regulations and they can differ widely country by country. Ensuring that these rules are upheld is imperative to ensure that Uber remains compliant with its licensing requirements to operate in the given country.
 
 
As part of the G-SPI Identity team your job will be to ensure that the doc processing program continuously evolves to meet the regional requirements and work closely to advocate for the changes across cross functional teams including Product, Policy, Operations, Vendor Operations etc.
 
 
What you'll do 
 
 
<ul><li>Partner with regional compliance and safety operations to stay on top of any regulatory changes that may impact our business
</li><li>Oversee identity verification process by owning key scorecard KPIs on processing accuracy, processing speed, cost, process automation and fraud detection
</li><li>Work cross functionally to kick off improvement and back to health plans when any KPIs under-perform
</li><li>Own all communications to regional stakeholders and leadership on business health
</li><li>Work closely with operations and product to identify and deploy automations
</li><li>Conduct regular process deep-dives to ensure there are no gaps in the process
</li>Build long term strategy for EMEA Identity based on regional inputs and priorities 
<li>
</li></ul> 
 
Basic Qualifications 
 
 
<ul><li>Minimum of 5 years of experience
</li><li>Ability to operate in a fast paced environment
</li><li>Ability to manage and influence multiple cross functional teams
</li><li>Demonstrated experience in managing large scale projects
</li><li>Ability to work independently with little supervision
</li><li>Exceptional communication skills to work effectively with EMEA Ops and CommOps leadership
</li>Previous experience of working across multiple geographies 
<li>
</li></ul> 
 
Preferred Qualifications 
 
 
<ul><li>Advanced data analytics skills including SQL
</li><li>Previous experience working in a matrix organisation
</li><li>Previous experience of working with Product and Engineering for solutions design</li></ul></div>

Senior Identity & Document Compliance Program Manager, EMEA

Join Uber and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Uber

ABOUT_COMPANY

Product Designer II

Paralegal

Manager, Operational Safety (Autonomous Mobility & Delivery)

Manager, Operational Safety (Autonomous Mobility & Delivery)

COE Team Lead I, Merchant Premium Support

Executive Assistant Business Partner II

Senior Identity & Document Compliance Program Manager, EMEA